API awesome place for service. They have been servicing our cars for 8 years. They are fair and very trustworthy.
API Auto... I cant say anything bad about these guys. Theyve always been honest, transparent, and effective. The work theyve done over the past 9 years has always been perfect. Theyll tell you when trouble spots may occur and help predict when youll need to get it fixed. Very good mechanics with excellent customer service.
Honest, honest people. They know their stuff, and they are fair. Every issue is different, but they have always given me a good amount of information and been very transparent with the problem and the proposed fix.I would and do trust these guys with anything.
Brian and his team at API were awesome. I was out of town and had an issue with my vehicle that they quickly attended to with professionalism and absolute honesty. They quickly helped me with the issue and had me on my way. Throughout the process, they were incredibly polite, helpful, professional, and experts in their field. I wish they had a location in my hometown where I could take all of my business to. I would highly recommend API Auto Repair if you live anywhere remotely close to them! Thanks again, Brian!
Being an OCD car-owner, I have had a lot of mechanics in my life. Brian and his team are by far the best I’ve ever worked with. They are extremely thorough and transparent. I had a complicated 4x4 issue that kept recurring (not their fault) and they went above and beyond to figure it out and resolve it when most other mechanics would have given up or charged a ton of hours. I would look no further than API. These guys rock.
Brian and his team are amazing and provide great customer service! I have been a customer for 10 years and have taken several different model cars for them to service. They provide timely service at a fair price. Highly recommended!!
Good place to go
Took our vehicle in for some repairs and Brian and team explained everything we needed, in a way that I could understand and made sense. Detailed write-up and offered honest suggestions. Will definitely take our vehicles back here and not to the dealerships.
If you can find someone you trust to work on your house and your vehicle, youre ahead of the game. API has proven to be a company I trust and they will continue to have my business and referrals until they prove otherwise.
Can’t say enough good things about API and their quality of work. They have taken care of my cars (6) including my grown kids and families for many years now. We recently moved to Kent Island and will not take my vehicles anywhere else. The drive has gotten much longer, but I trust API to always give me a honest assessment of my cars repair and maintenance needs along with a fair price. Brian, Kevin and technicians are the best, they show great pride in their work and go the extra mile to keep their customers vehicles safe and running great.
Love the entire experience here. Start to finish it is always enjoyable. I have referred others here and they agree with me.
I have utilized API for the maintenance repair of my vehicles for over over 15 years. Let me provide an example of the trustworthiness that I have and will continue to have for this dedicated professionals. I had an old Jeep which had a severe leak. There was 2 places where the seal could be leaking. They had to blindly diagnose the problem and selected the seal that is most common to be the cause of the leak. It turns out that this leak was beyond average (and possibly leaking from both seals). I had paid in full for the repair.This is where I give my utmost trust in API. Instead of charging me to go in and repair the second seal, they repaired it and did not charge me for the labor....stating that I placed my vehicle in their hands and it was their responsibility to repair it the first time.That level of service and dedication to workmanship is unheard of.I will refer any of my friends, family, and anyone that asks me if I know a mechanic. They are a great group of guys that’s personable and knows theirs cars. I could keep righting on all of the good things that they have done for me over the years (replace transmission, pre-sales inspection for my daughters car, engine work, brakes, and the list goes on).I even have asked them for advice on buying cars that I was interested in, and they tell me the year, make and models to avoid due to mechanical issues. That is what I call above and beyond the call of duty on their part.If I could give them more stars, I would just because they do more than just repair cars and get you out the door. This is very important to me and I appreciate them for all that they have done and will do in the future.
Best experience you can have with auto service. Friendly, accommodating, and really good at what they do. Highly recommend them for any auto needs.
These mechanics are professional and courteous! Was recommended to them by a family member who has been getting their vehicles worked on there for 30 years. They fixed my 25 year old truck up and it will now pass MD safety!
Left 2 messages about a quote and never received a call back! To me, reflective on how they may run their buisness
This is a great shop for auto repair. Everyone is professional and friendly. I have complete trust in their diagnosis and never feel taken advantage of. I receive honest answers regarding my repairs. During a recent issue with my car, Brian worked for MONTHS with my warranty company trying to get answers and a promise of payment from them for my very unusual repair. He was patient and understanding through the whole process. He gave me honest opinions and feedback as to what would be in store for me with the situation. In the end, I ended up not following through with the repair, NOT because of API, but because of the warranty company refusing to us a straight answer. I will definitely bring my car back to them when the need for a mechanic should arise.
I trust these guys with my life! After I graduated from college, a family friend gave me some advice which I now pass on to others. He said you need 3 things in life -a good lawyer, a good accountant, and a good mechanic. Luckily I have all three. Will not let anyone else service my cars!
I took my benz there for a new alternator. great customer service really friendly. i HIGHLY recommend.
Great service, extremely fair pricing. They did a great job on my car! Recommended!
This place is the way to go for all your vehicle repairs, the staff there are amazing. We took our BMW there and they took really good care of it. They are consumer focused and do really good work on vehicles. I plan to bring all my vehicles to API moving forward.
These guys have my car running like new! After being overcharged by the dealer and still not getting my car issue fixed, and then trying co-workers and friends bad referrals I decided to take a chance on these guys from a Google search. What a relief! Great customer service and fair price!
Great experiences. Worked with me around my schedule to make sure we had the car when we needed it.
Fantastic place to get work done. Lets face it, getting work done on your car is NEVER pleasant, but whether its routine maintenance or an emergency repair these guys are great. Conscientious, they take the time to work with you and will offer you options to fit your budget. And if youre of the less then mechanically inclined set like me they show great patience in giving you the what and why behind any repair. Totally recommend API!
Ive been working with API since 2003. They are always professional in their care of my vehicles, and on the rare occasion when there was a problem they have gone out of their way to make it right by me. Brian is a great guy and is excellent at communicating what he suggests be done from service to service, and making sure I approve of any work before they begin. Theyve even given me a lift to work once or twice in a pinch. Great mechanics are hard to find and Ill be a lifelong customer.
I have a brand new car and the dealership gave me a discount on oil changes. I took my car in for service and they told me instead of waiting 10 minutes it be closer to 3 hours...if then. I called API on my way out of the parking lot! These guys got me in for an oil change within 20 minutes of calling(basically my drive over)! When any coworker asks me to recommend an honest local mechanic I always tell them about API.Thanks, guys!!
Always a great experience at API! Brian & Jeff work with you and your budget on parts options, and what service needs to happen now or can wait. Their technicians are top notch and have kept our vehicles running perfectly for years. If you are looking for a quality repair shop that cares about their customers, take your vehicle to API!!!
In over 50 years of driving, API is undoubtedly the finest auto repair service with which I have ever dealt. I, my wife, and my sons have been going to API for all of our automotive service and repair needs for at least the last seven years and their service is flawless. Never once have the bona fide professionals at API been unable to service or repair any of our vehicles, nor have I or my family had to return a vehicle for faulty work. The mechanics, all of whom are acutely dexterous in auto repair, always listen to the customer when one is communicating the issues one may have with a vehicle, which certainly facilitates the experience at API. I once had a faulty engine that was warrantied by a company that proved to be an adversary rather than an advocate for my needs. API persisted in working with my credit union, who sold me the warranty, and held the warranty company’s feet to the fire until the warranty company fulfilled their contract. Any other repair shop would not have gone through this extra effort. Additionally, the shop itself is always neat, clean, and well-organized. Kudos to API. The expertise exhibited is virtuoso! Superstars!
These guys are a hidden gem. Its a shame they are so off the beaten path because they do amazing work. I actually found them by mistake. Thankfully its been a great experience. Brian and the guys are very open and do their best to accommodate your time and budget.I needed to break up my repairs into pieces and they gave me a perfect breakdown of costs so I knew what to expect. Ill definitely be back to get the rest of the work done!!!
Jeff and Brian are great. Service is 5 star. I don’t ever feel pressured. They advise me what’s wrong, what safety issues there maybe and allow me to figure out how I want to proceed. The guys at API are timely and professional!
Excellent service! Gave me a detailed explanation of the work they did on my vehicle and the work they recommend I have done. Fair up front pricing. Liked them so much, I just dropped off my other vehicle with them for a state inspection! Would highly recommend!
Great place for auto repair! I highly recommend it. I have been bringing my car here for over 10 years. They do high quality work and are very trustworthy. The staff is extremely accommodating. They have even given me rides when I was stuck without transportation. What more could you ask!
I came in with no appointment and only minor issues and these guys happily took care of my Jeep Grand Cherokee and Myself right away, allowing me to get back on track with my road trip! Great customer service! Very friendly and helpful staff!
Great mechanics who offer honest service at a reasonable price. When I bring my car in they have no issues putting it up on the lift and showing me any potential issues before I commit to any repairs. Never feel like theyre cheating me and quotes are always broken down into parts/labor so you know what youre paying for. The price for parts is usually high but thats just the cost they pay from wherever they order from. Their labor costs are reasonable. Overall a good mechanic thats not going to try to cheat you. Recommended if you have a SAAB.
I have brought my cars to API for the past 4 years - and each and every time they have done a fantastic job in diagnosing and fixing my cars, for a very reasonable price. I would recommend them to anyone who is looking for am honest and trustworthy mechanic (and lets face it - who isnt?). THANKS API!!!
Oil change done very quickly
My car broke-down near API and they were able to squeeze me into the schedule the next day or so. Jeff (and the rest of the team) was very helpful and responsive throughout the process. They have great customer service and were very open and honest with me, which I truly appreciated.
I went in for an oil change and API discovered an oil leak that could have potentially caused serious problems for my car in the future. No only were they able to fix the oil leak at a reasonable price, they took me back to show me the oil leak and where it was coming from. Based on my multiple experiences with API Auto Service, I am confident I am getting a fair price on necessary repairs.
Got what I needed done and could tell the people here really care about the service they provide.
I have been taking my cars to API for many years now. More than 10 I am sure. I have always been satisfied with their service and their personal customer service. I would highly recommend them to anyone looking for great and honest service.
We have used API for a decade now, and today they once again made me so very comfortable bringing our car troubles to them. I called about a problem we were having. They spent some time listening and asking questions, then suggested we try something at home first...which has worked perfectly. In my experience, trust in this industry is often hard to find. I trust API completely. I was thrilled not to have to take the car in today, but I know in the future when I inevitably do have a serious problem, this is where I will continue to go. Thanks API!
Thank you so much, guys! You are the best!
The customer service with API is absolutely great. I own a Saab and they come highly recommended various Saab blogs. But most important they do great work and they are honest.
Ive had two cars worked on at API North. Great work, customer service, and you can trust their work. Its nice to find a shop that you can trust that does great work. I highly recommend API North.
Jeff and Brian at Api are terrific. So nice to have honest people in the car industry. Fair prices. Easy to make an appt. Work is done in a timely fashion. Highly recommend to anyone.
I havent taken my car in yet, but love the honesty over the phone which is very very rare
Well detailed list of work being done. Friendly atmosphere.
API remains one of the best independent auto repair shops--plus free coffee! Their technical service and customer service are first rate.
Honest and reasonableDid my brakes in a few hoursSo far so good!
Excellent! My husband and I came to API to try to get fuel siphoned (not what you think - were shipping our vehicle overseas and had to have under a quarter-tank) and to confirm our emergency brake met the requirements of the shipping contractor (which the contractor hadnt told us about, but which the gentlemen at API were well-aware of). They mentioned up-front that they might not be able to access the fuel line without potentially damaging the vehicle and that the charge for fuel siphoning was $60. They tried several different ways to access the fuel line - even showing my husband - but could not find a safe way to do it. They kept us informed and, when they were unsuccessful, refused to accept any payment - even for the brake check. If we werent moving overseas, theyd have all of our auto work!
Ive been taking my vehicle to API for 4 years. They are always courteous, professional, and informative. They never try to sell me a repair that isnt necessary. Thank you, API!!!
Great team they got
Some of the best, customer conscience techs in the business. Twenty years of dependable, reliable and cost efficient service.
The service here was great!
They no what theyre doing
Hooked me up when I was in a pinch. Highest recommendation.
Ive had service there twice already on my 2011 BMW and have had nothing but a pleasant experience.
Honest and reasonable