Jay went above and beyond to be sure I got something I wanted and that fit my family. He was not pushy and I did not feel pressured to purchase from him. I got quality for my money and am 1000% satisfied. Thank you so much for your help!

The Zeigler Ford Team has completely changed my experience of buying a vehicle! Dan the man Tarwacki, Jeff and Brian made a great team and helped me feel comfortable with the car I was interested in buying. They worked with me through all my questions and concerns and in the end, I landed right where I wanted to be - in my dream car! When youre ready to make a move on a new car, see Dan!

Our sales rep, Kyle, was courteous, understanding and moved at our speed. We knew what we wanted ahead of time. We test drove the vehicle at the end of business hours on Thursday and came back Saturday to fill out paperwork. The paperwork and car were ready to go and we were in and out of the dealership quickly. We are very happy with our choice of car and dealership.

On 8/18/21 I took my truck in for a water leak, passenger side was soaking wet. The service department did find the problem, windshield was leaking. This was on 8/21/21. I got the run around for two weeks. They said they were waiting on Ford and that the windshield needed to be resealed.On 9/7/21 I stopped in, the truck was sitting in the lot. When I asked about it they told me the windshield still needed resealed and that they didn’t take care of that.All they did in 3 weeks was dry out the interior and perform a recall I didn’t know about.I returned their loaner, took my truck. I called the Glass Doctor when I got home and had an appointment the next day. They found that the windshields had been replaced previous and not sealed properly. An hour later it was fixed. They didn’t understand why the dealer didn’t have them fix it, which would have been normally done.Ziegler’s communication was very poor. Why would they leave my truck sit on the lot for two weeks and not fix the problem?

Kyle was great. Wish all salesmen were as competent, kind and respectful. Between Kyle and Brian they helped me feel better for spending money on the much needed vehicle. Thank you

Jay and Kyle were both great to work with. They are both very knowledgeable and efficient in their work. I got a 2018 Explorer and Jay even went back and cleaned it himself before I left because detailing was backed up! My finance lady was such a treat to work with also. I couldnt have asked for a better car buying experience!

Three critical qualities: Service Integrity & Value. This dealership hit them all in spades! The new Bronco’s have been challenged to say the least. I greatly appreciate Steve and his team’s dedication to understanding my needs and delivering at the highest levels. Thank you to the whole Ziegler group!

Felipe Contreras was a wonderful salesman to work with - patient, had vehicle delivered, and catered to our need in a urgent circumstance.Just be fully aware before the sale what the original sticker price was according to manufacturer VIN when built (don’t assume), barter from that price, not the “deal.” Ask for full disclosure of history, condition, and question what’s missing from the ad (don’t assume). Do a thorough inspection before signing anything that everything is as stated in the ad and there are no surprises (don’t assume). In light of the difficulty in finding a used truck in this rare season, we’re content with our experience, though not preferred - it’s a seller’s market for sure.

Zeigler Ford is Excellent! The purchase of my vehicle was stress free and fun! Their Customer Service is by far the best customer service in Elkhart, entirely. Id buy a bowling ball from these guys if they had one and I dont bowl. There service shop is all friendly faces and professionals. When I was down and out Zeigler picked me up.

Dave Beaty and the team at Zeigler were great to work with! They processed our remote sale promptly and made sure we were 100% satisfied with our vehicle. It was coordinated and shipped just after the deal was finalized. Would definitely buy from them again! Thank you.

Troy Kennedy is a great salesman. This is the 3rd vehicle I have purchased from Troy and he has always worked hard for us. They got me in and out in less than 30 minutes and on the road. Great dealership and can’t recommend Troy more.

Dan is definitely the man. Really great guy, helped me find the right car, and made it simple. I definitely recommend Ziegler Ford Lincoln!! Super happy!

Was one of the best car buying experiences I have had. The crew there is amazing. They are very good at listening and working with me, going to be going back for my next ride.

Dave was amazing to work with!! Highly recommend these guys!

If you are in the market for a new or used car, go see Troy Kennedy at Ziegler Ford/Lincoln . In Elkhart IN.I have always had a great experience.Highly Recommend!!!Brian in the finance dept is also great to work with .

This dealership is the best! Id suggest this place to anyone! The sales guy Dan was very nice and respectful. I like that he didnt pressure me into buying a vehicle. But when I saw this malibu he set me right up. They detailed my car and put a full tank of gas in my car! Great customer service.

I love their service center this is the only place I trust my vehicle. Theyre clean and theyre friendly and they know what theyre doing. They offer great deals. And I cant complain about their car company or the products in which they sell.

Great service!!! Felipe went above and beyond what I could ask for. He kept me updated and informed on the process of ordering and purchasing my vehicles. I highly recommend going through him when looking for a new vehicle. I couldnt be happier.

Mitch was great to work with. Mitch has assisted me with the acquisition of 7 vehicles over the past 5 years and I have always been treated fairly and the buying experience was always made simple.

We have been dealing with Mitch for quite sometime now and have always been very impressed on how he always knows our wants and needs. He is so knowledgeable about every car or truck we have bought. He has a great personality and he tolerates all my questions and wants I throw at him, even last minute ones. A great sales person. Will always go to Mitch with any concerns and he gets the job done. Thanks for always being there when we need you. He is such a pleasure to work with.

Very enlightening, courteous working with Dan. Dan didnt drop out process, or add a lot of hype, just straight forward honest salesmanship....definitely no pressure. Thank Dan, Patti, and all the unknown players in my purchase

Jarrard was super nice, super respectful, and helped my husband and I get the vehicle & payments we were looking for. I would highly recommend Zeigler Ford of Elkhart. We will definitely be back for a future purchase!

Dave Beaty was very knowledgeable and helped us to get my son into a new “used” car. He spent the time and finished the sale even though he had another prior commitment. He displayed great customer service.

Worse experience ever. Don’t recommend buying from these guys. I had been emailing with Dan. I show up next day just to stroll the lot early morning, way ahead of the scheduled appointment. I’m sure they thought I was a lot up, so they put me on a test drive. I get back and ask for the price. I already knew the price from Cargurus.com, but I ask anyway. I had checked the listing before going in to show my brother who came along with me. While we went on that test drive, they jacked up the price trying to pull a fast one. I called them out on it and they tried to play it off like they didn’t know what I was talking about. I simply walked out and they called telling me they could do the original price I saw it for, no thank you. Crooks like them gives salesmen a bad name.Here’s a tip, in this day in age there are no such things as lot ups. People use the internet to find cars, I suggest you don’t try pulling things like this if you want to stay in business. I’ll be spreading the word on social media as well. Have a good day, and good luck with your business.

Weve bought three vehicles from Zeigler. The sales people are nice and helpful without being pushy. They really go above and beyond to offer great customer service. The woman who deals with the financing part of the sale is hilarious. All-around a good car shopping experience.

Jeff Hanson was great. He helped me get into a great low mile Ford Edge. Happy with my purchase.

Great Experience!! Mitch was great and professional. No pressure, in and out. Love the new Expedition!

Very good experience there, thanks to Patti and Kyle. Would definitely recommend Zeigler Ford.

We had a great experience- felt no pressure from the salesman. Sales and financing were very personable!

2021 f150 powerboost oil change experience. Beware of the dishonesty of lube and oil technician here. I marked my oil filter with permanent marker prior to service and it appears techs did not change oil filter. I spoke with manager, I was assured of reimbursement with new filter in place. Not happy I had to return to dealership to deal with this unnecessary head ache that resulted in picking my kids from school late. Now I have doubts my oil was even replaced despite reassurance from manager . Brought my own 6quarts of Amsoil to be used instead of factory Motorcraft oil and now I have doubts if my Amsoil was even used. I am recommending going elsewhere for oil changes. This was my second oil change service here and probably the last because now I have doubts my oil and or filter was changed the first time I was there 5000 miles ago.

Mark jensen was a phenomenal car salesman and I will buy through him again. He was very professional and thoughtful. He made the car buying experience easy and painless! 10/10 swell guy.

Fantastic sales team! They got us into a car and were able to work in an awesome trade that both my wife and I felt was better than KBB. The salesman and the manager were really kind and knowledgeable. Hands down the best car dealership Ive ever had pleasure doing business with.

Let me preface: Ive bought a car or 2 in my days. Caleb of the internet department was AWESOME. I was an out of town buyer and Caleb took lots of pics (lift pics, ding pics, etc) for me. He reassured me with all the information I needed to close the deal remotely without ever even seeing the truck. The whole transaction was done sight unseen ( in person that is). My flight arrived late but Caleb and the manager was still there after hours to meet me and get me on my way back to MD. I cant say enough about Zeigler Ford. Ill be buying again from Caleb and Zeigler

Fantastic service as always!! Buying/leasing a new car with ease!! Thanks again Troy and Patti 😊

Wonderful experience at Zeigler Ford! Troy Kennedy went above and beyond to help me with any questions I might have and then some! Would definitely recommend going to Zeigler Ford and talking to Troy about any new or used vehicle!

We put down 32,000 on our vehicle They filed my tag so late that fees were accumulated. The dealership then told us we were responsible for paying the fees. Needless to say we still don’t have the tag on my commercial vehicle. We are not able to work and no one has any answers as to when my tag will come in…. And we had to pay the fees……. Very unprofessional company.

Troy was very helpful in finding the right car for us. He was very knowledgeable of all makes and models. Paperwork was fast and easy. We love our Focus!

Got my new truck a oil change. I had to wait ten minutes for someone to do the cashier job. Then they said my truck was in the front row out back. I walked all around the back and finally found my truck close to the front entrance. I was mad! I cant wait to give Ford Motor Company my Review !!

We enjoyed our experience with Troy. Purchased a used Lexus with some known issues and dealership worked out a great deal to make it work for the both of us.

Scheduled a diagnostic for Monday and they were professional yet personable unlike the cold standoffish attitude of the other dealer who wanted me to wait three weeks

Fantastic, they worked with us and agreed to our wants. We purchased a 2013 used Chevy Traverse.

Great folks here! They took great care of us and was very quick completing the transaction. Our sales guy was too notch.

Didnt try and sell me something I didnt want didnt bother me until I was ready to talk to somebody which I like show me with a lot of respect and help me get the financing for the truck I wanted people sales people were very polite very honest and I would recommend anybody to go there invite vehicle theyre very helpful and caring and I am really happy with my new truck

Dave was great to work with. They give you a fair and honest trade in value. Would definitely buy from again.

Having just purchased my 3rd Ford F-150 in a row from Mitch Miller at Zeigler Ford, I can attest to the fact that Mitch is the best automotive sales professional I have ever dealt with. He is knowledgeable, courteous, friendly, and helpful at every stage of the process. I will continue to use and value his service and, ultimately, his friendship. Thanks Mitch!!!!

Just bought a 2019 fusion. My salesperson was very knowledgable and personable. He was able to bring a car from another location so I could see it. I ended up buying it because it was a great deal. The person who handled my paperwork was also fantastic. She explained each step and made sure I was comfortable with purchase terms. This is the second car I have bought here. Definitely recommend!

Troy is great to work with! We called to schedule a same-day test drive, and later that evening we drove away with a brand new Lincoln Corsair. The process was very smooth, the only “issue” (not really a problem for us) was having to wait awhile to sign the paperwork, due to limited staff and high customer activity that day. We would absolutely buy from Ziegler Ford Lincoln again and cannot recommend Troy enough!

An error was made during our purchase. It was professionally handeled in a timely manner by our sales associate Troy Kennedy.Errors happen in life, the integrity to remedy the error in an equitable way is rare.

I chose Ziegler Ford after having a big customer service failure at Jordan Ford who I used for the last four vehicles. Ziegler corrected the situation and I chose to return to then when it came time to trade in my car. My salesman was Troy and he was AMAZING! In fact, everyone I came into contact with was professional and inviting. The entire process was easy and quick and I’ll be going back to them for everything!

Always treated me as customers really good. Knowledgeable Staff.

I bit pricey but the oil change guy was helpful and informative. The part guy was great, helped me with all my questions and helped find the part I needed. I only gave it 4 stars because of pricing, or it would be 5 ⭐

Mitch Miller did a great job helping us out with our vehicle! Quick responses and helpful information made this a great buying experience. Check him out if you are interested in upgrading your ride!

Stopped by the Quick Lube for an oil change after work yesterday. Crew was courteous and everyone was friendly. l was in and out in about 30 minutes. Even got to visit with my friend Jim in the parts department. And the showroom scenery wasnt too bad, either!!! Worth the drive from Mishawaka.

Had a great experience working with Kyle. Very happy with my purchase!

Sales person was excellent. No pressure. Easy to work with. I had to wait a while for the finance person. This was annoying. But, the finance person was very good. Explained everything. Took the appropriate amount of time explaining things. Answered my questions patiently and without giving me attitude. I will definitely consider buying another car from Zeigler in the future.

I went to the Service Department and none of the servicemen were wearing their face masks. I complained about this. I asked for the Works which includes an oil change, check the fluids, and tire rotation. They only did the oil change and checked the fluids. They did not rotate the tires. This was recommended for me to do the last time service was done on my vehicle. It is included in my service contract and extended warranty. I feel that because I called all of them out on not wearing face masks they just rushed me out quickly and made up a story that I didnt need to get the tires rotated.

Finance department over the weekend was a bit overwhelmed and didnt process my finance app. Left the salesman with no answers or updates, and felt like I was getting the run around...I was, however, able to meet with someone after work Monday and have things processed and signed by 730pm. Nice save, great, quick sale. Caleb and Mitch were both a big help. Looking forward to picking the truck up this week.

Chandler was awesome!!! I found a Jeep on car guru.com and called and we setup a appointment. Was very helpful during the paperwork process and very knowledgeable about the vehicle I was purchasing!! Thanks to Patty in the finance department as well for making everything work for me!! Will buy my next vehicle here!!

We were not expecting to buy a truck that day, but we drove on the lot to take a look. Salesman Dan greeted us after a few minutes (which I enjoy not being bombarded right away) NEVER PRESSURED ME ONCE.I decided to fill out a credit application and negotiate a price. We were in there about 2.5 hours from beginning to end and he fought for me the whole time. I ended up getting my negotiating price.SUPER FRIENDLY STAFF.I’ve never had a car this nice. They made it possible.Thanks guys for a great experience.

I dealt with Dan as my sales associate and he was excellent. I spent about 3 weeks looking for a car and found this one and fell in love. It was clear that Zeigler wanted to make sure the car was worth having their name on it and did any work that they could to improve it and they were very willing to negotiate on price. My mom is going to be in the market for a vehicle soon and she is committed to going back to Zeigler because of how great they were.

The staff was courteous and helpful without being pushy.

Listened and got me in a car that a wanted and can afford great people great service

Highly recommend Jeff Hanson and Ziegler of Elkhart. He was efficient, effective and followed through on his commitments timely. Second vehicle I have purchased in recent years, and I will definitely go back for my next purchase.

Ive purchased 4 cars from this dealership. Ive always had a great experience!

Great car buying experience. Jeff Hanson went above and beyond to get me into my car as quick as possible. I would highly recommend Harold Zigler.Ford.

Very nice and friendly people to work with. Very good experience.

Jim. Was Great to work with very knowledgeable went the extra mile when we had to make changes made sure they were done correctly. I will recommend him to others

Very easy process. Professionalism across the board. My salesman Dan Tarwacki was a pleasure to work with. He went the extra mile to make my purchase easy.

They made buying a new vehicle seem easier than picking up a gallon of milk. Can’t thank you enough for the honest and professional experience.

Caleb and Patty were so helpful and made a process that can be stressful very easy. From service to sales, everyone is friendly and top notch. Harold Ziegler has my business from now on!

My experience at Zeigler was really great. Kyle was really amazing from the get go, letting me test drive & helping me get a car driven to their dealership. This was my first time buying a vehicle and & he made the process so easy!!! He communicated with me through every step & answered every question I had for him. Thank you for constant patience & help through it all Kyle I’m in love with my new Ford Escape thank you so much!

Troy Kennedy was very helpful in explaining my lease and had great patience in finding the car that I wanted. I have always found the employees to be helpful and friendly at every level

Troy Kennedy is an awesome salesman. He did everything he could for me and then some. The truck is perfect and I feel like I got an excellent deal.

I traded in my truck for a newer truck with more options. Mitch Miller gave me the best trade in price and worked with me to make it a seamless transition. 10/10 would recommend.

We had an awesome experience here that was stress and worry free. They worked with us on price, and actually bargained. I have had horrible experiences in the past with other dealerships, and was so excited I found one that actually does people right. I left in the vehicle I wanted for the price I wanted. THAT NEVER HAPPENS. Dan in sales is amazing. We will go here from now on, and I will refer everyone here as well.

Chose Zeigler because my son, Nicholas Troyer, is a mechanic at Zeigler Ford in Lowell. He reccomended I check Elkhart inventory when I was considering purchasing an F150. Checked inventory in December & returned now when ready to make a purchase. Mark Jensen was Salesman who assisted me, and was able to request holding the F150 I was considering till Monday. Also very happy/impressed with Brian who assisted with financial. Thank you to everyone involved, including those behind the scenes.

Caleb Fairchild listed to our needs and desires in a vehicle and found us a great one. Thanks so much, Caleb, for all your hard work. Your non-pushy attitude and attention means we will be back when its time.

We bought a new custom flatbed truck for our company. Zeiigler had great communication throughout the build and delivery process. Id highly recommend Zeigler and the team.

Troy Kennedy is Awesome!!! Quick, professional, and Honest!!! Love the people here.. Especially the technicians!!!

Not sure who I’m dissatisfied with more, Ford or Ziegler of Elkhart. We recently purchased an SUV from them in May, (7 months ago) we’ve just now put 5,000 miles on the vehicle and already it’s needing to go to the shop for multiple issues at 40k miles.Nothing but disappointment in Ford’s quality because the vehicle is a 2017 and the underneath of the drivers door is starting to rust out, a local shop wants $250 to prolong my problem there. Not the biggest issue, vehicles rust I get it, just shocked because I checked the vehicle extensively upon purchasing and it looked amazing. I don’t abuse my vehicles, they stay maintained visually and mechanically.On Ziegler’s part though my check engine light came on today and the vehicle started running poorly. Decided to call and explain the situation to Ziegler and that the vehicle is still under warranty. The rep seemed disinterested in the matter and by the end of it I asked if I should bring it to them to take a look at it and they said I could take it anywhere, so I will at this point.Seemed strange Ziegler specifically didn’t want to resolve the issue, but whatever it’s business for another Ford dealership.As well I took the car to them for it’s first service and what a disappointment. Whoever took care of the car had no attention to detail. On my way home I heard the worst rattle when I was idling or if I hit a bump. Decided to double check the work and found the battery cover wasn’t clipped in anywhere, they left it laying on top and shoved out of the way, enough room to test the battery. If they’re testing the battery, you’d think they would see the coolant level was low? Popped the cover back into its place and filled up the coolant, just blows to pay so much for a service that ultimately isn’t getting done or done properly.Just very disappointed in the all around experience and purchase with Ziegler. Salesman was great, was unfortunate to hear he wasn’t with them any longer, but I suppose I can see why.

Jeff Hanson was super patient with us. He understood our predicament and did not pressure us into a buy.I would highly recommend him to anyone looking to purchase a new vehicle.

The people at Zeigler were great to work with. Fair pricing on my trade and the vehicle I purchased. They made things easy and seamless. I will definitely start with them the next time I need a new vehicle.

Easy in and out, had exactly what I needed.No hassle, no pressure. I feel they went above and beyond. Jeff Hanson will always have my business.

Great service every time.

I’ve bought my last two vehicles from Ziegler. No hassle back and fourth. Tell them what your price range is and they will find you a vehicle. If it’s not on the lot,they will have it within days!

Dan Tarwacki was very professional and listened to what our needs where and found us the perfect truck. Patti in finance worked her magic and got us the best financing around ... If you are thinking about buying a vehicle go see them!!!

Kyle Bloom was the greatest. I had no idea what I was doing when it comes to car buying, but he went above and beyond to ensure I understood. Didn’t think I would come in and walk out with a SUV a couple days later. . But here we are :)Thanks again Kyle !Ps. Tell Chester hello !

They were amazing. They helped us get into a 2020 fusion and couldnt be happier. We definitely recommend them to anyone looking for a new ride.

We have leased 8 fords from Zeigler over the years. Saying we are just repeat customers is a bit of an understatement we are loyal customers. There is one reason and one reason alone we continue to come back again and again. Mitch Miller! He always goes out of his way to make sure we get what we want at a reasonable price. Even after the sale he has always responds quickly and intelligently to any questions or concerns that we have had over the years with out fail. Mitch Miller is a great guy and Id give him 6 stars if it were an option.

We had a pleasant experience Caleb and Brian we’re easy-going no high-pressure would definitely do business with them again Thanks guys

Caleb was a great help & made the whole process quick & easy. I was able to trade in my old car & get my new one all in one place. Caleb was also extremely knowledgeable about the car I was getting & showed me features he thought would be extra helpful to me. Overall, it was a great experience!

Awesome, respectful team. I had never been there before & had a nail in my tire. They pulled the nail & patched it for free. Ill definitely come back for all my Ford service needs.

I hate car shopping but my experience with HZ Ford was excellent and a most pleasurable experience. They went above and beyond helping me thru the details of an auto/truck purchase. I would recommend your dealership to everyone looking for a vehicle.

Everyone I worked with when processing my trade-in and purchase were great, but I feel as a matter of public health I should let people know that the dealership was not following the county mask mandate. They had signs posted, but no employees wore masks. And they did not enforce it with other customers. I wore one and kept my distance but if you are high risk or live with someone who is, I would take that into consideration.

Husband and I bought a 2013 Ford Explorer and ended up having to pay twice as much for it every month than originally talked about because the lady got the paper work wrong and didnt have time to fix it. Then we found out a few days later that the truck has $3,769 worth of damage. The dealership never said anything about this 2 us nor ever looked the truck over. Overall Im very disatified with the way these people handle their customers.

It was a great experience thanks to kyle my sales person he explained everything very well and I picked out the truck I wanted right off the showroom room floor thank you zeigler ford and Thank you Kyle for all your hard work you went above and beyond I couldnt be happier I love my new 2020 F150!!

The parts department personnel are very personable and knowledgeable.

Tyler was fantastic. Had vehicles pulled for me to drive. Whole experience was incredible. I’ll be back and so will my family.

Chandler Miller did a great job finding the right vehicle for our needs and was fantastic to work with. I would highly recommend the team at Zeigler Ford Lincoln.

3rd time now for same thing and it for some odd reason works 100% every time and want to charge me for there bull s work. I am 2k from end of warranty go figure right. Take car 2x for transfer case leak n its not dripping fast enuff got charged that time so if u want to eat the repairs pay them a visit they want u from behind 😉