Manager rude to my daughter! Debit card machine not working properly and therefore did not accept my daughters debit card. It declined. Manager decided to let everyone in the store know card was declined. Embarrassing to say the least. Daughter obviously upset by poor customer service received and managers behavior when card was declined, she chose to use a few colorful words.When I spoke with manager, she of course did not own and admit to her poor behavior, conduct, nor how she chose to manage the entire situation. She turned her back on me, walked away and refused to continue conversation with me. RUDE! However, she did provide corporate office phone number. After all that she decided to then call me sweetheart. Condescendingly!! Sweetheart is a term of endearment and should never be used when addressing customers at a place of business. Im quite sure thats a possible complaint to EEOC.Prior to leaving parking lot, I called customer service. Filed a complaint. Customer service representative stated district manager would call both my daughter and myself. Same day, a customer service representative called my daughter and stated retraining would be provided to the manager. Im stillll waiting to be contacted.After this situation, I would never purchase gas or anything else from this business nor would I recommend to friends, family, coworkers, acquaintances, etc.!If I could rate below 1-star, Murphys Express would receive that!
Heidi/Manager Was VERY HATEFUL 😣😣😣 She was UGLY to me & the people in front of me and the people behind me 😠😠😠
Small but quaint. Very nice ladies working in the morning. Im so happy theres a gas station nearby that is open earlier than 7am.
One of my favorite places to get gas, staff is always friendly and Ive never had any problems with their gas.
Rack up points for cents off. Clean pumps, today missing paper towels at 2 windshield buckets.
I have found lately that this Murphy gas is usually the cheapest gas we have in the area which is great. A fairly new station.
Only place I know of to get non ethenol gas. I dont like pumping water into my fuel tank. My chainsaw, mower and other lawn equipment likes it better as well. Convenient and fast friendly service.
Terribly managed, pumps never work, their gas has caused me vehicle trouble. Id definately go somewhere else.
The store is clean, the staff is great, and I can use my debit card doe lottery purchases.
Great service and found everything right.
Good gas station, when we can get to it, traffic sucks at that intersection, love the new store
Never clean, Smokey, bathroom door totally broken. Help a little rude. I try not to stop at these unless desperate
Likely the cleanest gas station I ever visited. Sadly the lot is way to little and very crowded because of it.
Great place for oil change.
New facility and easy access.
New, so very presentable.
I got bad gas at this location in Elizabethtown Kentucky made my car stall on several occasions went to another gas station and filled up problem went away
Great service with a smile.
Bad gas here. Made my car not want to start. Got gas elsewhere problem went away!
Wont accept Wal-Mart gift cards for gas purchase
Has anyone gotten bad gas from this location? Roughly around Nov. 29 2018 Or at all.
Good store
Good for the community
Cheapest gas prices in town!
Rare find, ethanol free fuel!
Its ok
Cheaper gas...
Cheap gas!
High prices
Eddie
Clean
Murphy express