Went all around Louisville looking for Christmas stocking stuffers.No luck.One pit stop in here finished off my Christmas list. Highly recommend this store.

I love this store. They have a large selection of modern/retro games, systems, and accessories. The staff are extremely friendly, and all their items for sale are priced competitively.

Love this place it has everything that you are looking for. I have dvds and games from them and a console game 🎮 that I love and are used on a daily basis. Thank you for being here for us.

Man this place is amazing. Packed to the brim with awesome deals, hidden gems, and the coolest retro finds! And the staff are incredible! Helpful, kind, and knowledgeable! My favorite thing is no one is selling to me here, they are just nerds like me who wear that like a badge of honor and want to share their passions. Such a great find. Will come back.

This place is super neat. Im from out of state and this is the best game store ive seen in quite a while the staff are super kind and helpful. Theyve got some pretty cool things in there like a whole steel battalion set with the controller and everything. Highly recommend

They have everything for great deals! I encourage you to go here to. They have everything from Legos, action figures, and comics. Have a hard time finding a certain dvd? Go here they have a dvd paradise

Everytime i walk in here, I feel like in nerd haven! The staff are always friendly, like a family ive never had and the cool nerdy stuff I am always tempted to buy is just OOF... you wont be disappointed, its always a great time coming in here

A modest store brimming with all sort of good finds.I honestly wasnt even going to pop in here, but it was right next to the Starbucks and I had 15 minutes to kill and honestly, Im so glad that I did!The store is not massive, but there are so many things from dvds to consoles to funkos that there doesnt seem to be a single inch of wasted space. Probably the most surprising thing is that the displays were neat and the carpets were actually clean. The g/s by my house has the worst stained carpeting I have ever seen and I know these places get a lot of foot traffic so I was pleasantly surprised by this.Upon entering I was greeted by Sunny and Syd who turned out to be a godsend. Im not afraid to admit that Im not too into gaming or anime and they were patient and helpful as I showed them pictures of the characters my cousin had wearing recently (turns out it was Jojo and Juju something but they helped me find a book and keychain, so that was a breeze to find a gift.)And dont be dissuaded from stopping by even if you arent really into games like me, they had a lot of posters (I saw a frank ocean blond one that im dying to go back for) and dvds that will easily pad my boyfriends horror dvd collection :)

Like gamestop but far more selection, great prices on retro accessories that are hard to fins anywhere else

Good selection of used games, DVDs, blue rays and collectables.

I wish I could give zero stars. We were looking at a Nintendo switch that the cashier had got out of the case for us and deciding which one we wanted and the girl took the switch away from us and gave it to another customer that wanted it. That was insanely unprofessional. We ended up taking our business to another game store.

They have awesome deals on DVDs and good prices on games too. The staff is always so helpful and friendly to everyone that comes in. My whole family loves this store!!!

Fast service and had the time to find games.Awsome prices

Went to traded movies. They have all kinds of games their. They only have more recent games.

A good place to find vintage games and movies

Good service from nice people and very accustomed to making a vintage gamer super happy.

This store had alot of selections to pick through. The prices were great. They have different sales and clearance items. It was very clean. The staff were really helpful and friendly. I definitely recommend and I will be going back!

Oh yeah, so much better than gamestop. I love game exchange. The people, the stock, and the service is absolutely amazing! Definitely recommend to my fellow gamers and collectors!

Wonderful staff and super exciting to find DVD treasures

Like there games and movie section and can buy any system here

Employees are very helpful and nice! I bought my first Xbox One, got home and disc drive didnt work. Brought it up the next day and Roy exchanged it for another one, helped me update it and download a game. Roy and Jonathan answered all the questions I had, about anything and everything. I would most definitely recommend this place to anyone!

This store has been going through a difficult staff change of revolving doors, but the familiar faces that Remain offer amazing customer service. I had an amazing experience and even if the staff doesn’t know something, they still try to send you in the right direction. Their games are usually pretty cheap, and they’re movie selection is fantastic. The old staff is very resilient, to the people who write bad reviews.. I’ve seen so many people rip them a new one for things that are out of there control. So if I was judging just the store alone I’d give it a three, but the staff easily make up for it. I’m glad I finally found the perfect game store for me.

Nice friendly staff

I wouldnt recommend doing any large purchases here. Their return policy is rather anti-consumer. You will not get your money back. If youre lucky youll get store credit but given their lack of quality control thats laughable.They claim they clean and inspect everything prior to sale but we were sold the wrong power adapter, a defective controller, another defective controller, and, yes, another defective controller. All in all we had to go back into the store 3 times in less than a week due to them selling us broken items. We eventually just gave up and accepted the loss on the last controller.If youre buying a console thoroughly inspect it to make sure everything in the bag works with your console. Inspect the vents as well. They attempted to sell me one with literal brown caked dust in all the vents and USB ports.Their used game prices are decent which is good because in all honesty I wouldnt recommend spending any more money than youre comfortable just losing here.

Went in to find some items for a Ninendo 64, was ignored. Wont be back.

Between the managers lack of knowledge, and the overall smugness of his character. I’ve absolutely found myself not wanting to go back there anymore. What use to be my favorite store has been ruined by the countless encounters with John. I found this place 6 months ago and everyone I enjoyed talking to is gone. I found better customer service at tf games, and that’s sad. Not to mention their return policy is awful, and I’m extremely disappointed.

Met a super cute and spunky cashier. She was super helpful and her smile made my day. The prices were low, the service was great, and I would recommend this store to any true gamer. So thank you Emma, and the rest of their amazing staff!

Great place with amazing prices and friendly staff that arent afraid to help and laugh with the customers!!

Ok, so if I ask if they have a certain series of a game and you tell me one of the staff is a big fan of that so they usually claim them when that game comes in....don’t expect me to keep coming back and wasting my time. If it never makes it to the shelf because you have “dibs”, what’s the point? I get this can be a great perk if the company allows it, but don’t sit there and have that conversation, about multiple items, right in front of a line of customers waiting to check out or ask a question. Very unprofessional. I was so hopeful for a good used game store...😒

Super nice staff and very helpful. They helped me locate a game that I have been looking for, for a long time.

Do not go in there to exchange movies. I took in 30 movies that I bought in there for like $5 a piece and they gave me $8.64. needless to say I will never buy another movie there or game or anything else. I gave them one star only because it wouldnt let me give them a half or nothing

Very helpful staff!

Great place to find older games:)

Major clutter. I cant say anything much about the employees either... Our experience here was less than enjoyable. Rude employees that acted like they didnt want to be there. Didnt offer help. Put broken items I previously returned back on the shelves. For me to ALMOST buy em again. Very unpleasant.

Very knowledgeable and helpful employees love this store

It’s been quite some time since we’ve had a good local game shop in this town. They have an amazing selection as well. They also have a great environment and it’s very organized in there. I love this place and highly suggest it to anyone that wants to do trades or looking for games new and old.

Good place. Super friendly

The staff was very friendly, and to say there was a plethora of movies would be selling this place short. If you like to browse films, games, and accessories, this is the place.

Great place to buy games and DVDs. Very huge selection of all different games system products and can meet you gaming needs. Way better than Game Stop....

Store policy matters more than doing the right thing even if they are wrong. Make sure you want what you buy and that they have more than one of what you buy in stock in case what you buy doesn’t work. This place is fine to buy movies and games from but I wouldn’t spend more money unless you want to risk getting wrapped up with in store credit if the product doesn’t work. After being in the situation of being stuck with in store credit I’ve come to the conclusion I’d rather pay more for a new product to guarantee a working product. To be fair, the store calls other stores for the product and places a hold on the product. Someone has to physically drive and pick up the product. Sounds very 1990s to me.

We were looking for a WII controller and they had one.

Bought a PS3, an extra controller and three games. My extra controller didn’t work, so we took it back. Staff seemed more interested in singing along to the in store music and goofing off than helping anyone, stood around for almost 15 mins and ended up having to bring up the controller issue again before anyone realized I still needed help (they had forgotten I even brought something in). They also somehow lost my receipt during the time I was standing around so we had to stand even longer and wait for them to find the transaction in their computer history. Got a replacement controller(which I haven’t tried out yet and am honestly nervous to).As far as the games, one of them works. The copy of BO2 I bought crashes before it even gets to the menu screen, and the copy of GTA5 I bought wont download (error message - something went wrong during installation.)I wouldn’t waste your time here. Go to TF Games, never had a bad experience there.

The only place I will go around here (and the only place we have) to buy used DVDS.Great prices and great selection. The staff is a little touch and go depending on whose working that day but overall, I love this place.

Used to be my favorite place in town. Their trade values went down a lot and prices on merchandise skyrocketed.. Gamecubes and some other retro systems by as much as $40 overnight..They rely on trade ins but they offer almost nothing on DVDs anymore, or most games, especially retro.. They changed the entire staff of the store, almost no one knows about games or answering questions.. Really disappointing the place used to be enjoyable..

A very good selection. Good pricing.

Their taco sundaes are simply the best! I like that you can play with the Legos out front also. Sandie was the best!! She helped with all my pilot needs. ;) two great big back ups!!!

New place I found over in the Starlight Mall called GameXChangeGreat prices for both old and new for most PS and Xbox gaming systems plus games and a huge stack of Vinal to choose from.

This is an amazing place if you are a videogame collector. Great deals helpful employees and great selection for almost every system and movies. I was a kid in a candy store. If I could I would go there everyday. Thank you for everything!

Nice people and great prices

A love this place the staff was so willing to help and friendly and just really outgoing and I just Im only been there three times my grandkids that I really like the place I even bought them a membership

Good prices on trade ins. Pay more cash than others. Front desk lady was rude to me once

Went in to sell some things everything was good until I chose cash instead of store credit then the managers attitude changed dramatically and made me very uncomfortable I will not return to this establishment

This place has just about every DVD movie u want! Great prices and nice people...

Took old video game syatems in from 70s and 80s would not buy some of it cause it was dirty im lik its 30 40 years old been stored for the past 10 years what do ya epect. Abyone buying vintage game stuff should be rdy to handle a liitle dust and dirt. Guess i clean it up wait a month or so and try again. Staff in store changes ever month or so be diff people next year. Took some more stuff in few months ago some they didnot buy then but bought today. There computer system changes on what they can buy from week to week it seems. They also need some kinda cart people can use to bring stugf in and oit of stoe little easier that making 4 or 5 trips in and out bringing stuff inside.

I came in just to look around and see if there were any game systems that I wanted to buy and Peter Mikiten helped me find out more about every system I ended up looking he’s a very knowledgeable guy and I appreciate him helping me with my decision

Today was my first time going to this store and I was in line to ask for help and there was 1 guy in front of me to sale a game and there were 2 workers one was going through Pokémon cards never offered to help me or the other guy! the other was on the store phone for more then ten min At the register sounded like the boss had called her and was giving her a list of things to do that being said terrible customer service I almost walked out Becuase I got tired of waiting and listing to there phone conversation about various tasks that needed to be done there were two employees! the store was not busy what I don’t understand is why one employee could not simple take the phone call in the back away from the customers and the other employee stop going through Pokémon cards to help the two customers in line! Me and the other guy just standed there staring at her while she talked on the phone 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️

Kind of pricy compared to GameStop, but has an excellent selection of older games(older consoles). Definitely worth the trip to check out if you have never been to here before.

The one in Louisville is better, but still, a good selection of old and new games for super cheap. Where else am I gonna find a ds game for 10 bux?

After purchasing ufc 2 i was told they will buy back the game or trade it for one of the same value. i came back with the receipt and was told thats not how it worksAfter that I inquired how much value they would give me for injustice two and Batman Arkham knight. they said theyd give me 9.60 in cash and 11$ in store. so after that insult I went to game stop where I didnt get as much as id like but I got two and a half times as much as they offered.long story short dont go to the GAME EXCHANGE unless your looking to get screwed. GAMESTOP has better prices and cheaper games.Only left two stars for the poor cashiers who work there

Love it!! Lots of choices and the people who work there are always nice and helpful!

The store is really nice, as well as the employees that work there. The only thing I would suggest is using a sticker that doesnt leave residue on the game cases.

Friendly staff fair prices and access to rare games will always recommended these stores in e town and Louisville

Since the new manger it has been a good experience every time i am in the store and i am there at least once a week!!!!

Do not buy games from this place 3 games in a row that would not work or my ps4 would have trouble reading due to damage. Thought it was my ps4 but after purchasing the games elsewhere I confirmed it was their games.

Prices are getting ridiculous now with trade in value not even worth the time putting it in ur car to ask to trade in. The employees are nice and usually know an answer to your questions, BUT, they also are rude and talk loudly to one another about anything and everything no matter whos in the store and while youre checking out instead of with their customers.Theres also a SMELL in there thats been there since day 1 and gags me so bad I cant be in there more than a few mins at a time. Idk if its a cleaning product or what but shew! There store is always clean and orderly though 😀

They are absolutely terrible. They resell overpriced consoles that have not been cleaned or refurbished. I would not buy anything from that store. You should go to GameStop where do they sell reliable equipment.

Very awesome store to go into very helpful staff loved everything about it I felt like I was a kid again it is a gamers dream

Definitely recommend over any GameStop store, but most games seem to be higher priced and minute items (etc., xbox controller battery pack) are more expensive than most gaming stores. In store credit is impeccable, however, cash back options are very similar with GameStop and do not recommend.

Awesome. Wont go back to GameStop. The help at GameXchange was great.

Best game store I ever been to

Game Exchange has great prices on almost everything. They sell movies, TV box sets, and of course videogames and they just about sell games for every system ever made. Xbox, PlayStation, Nintendo, gameboy, ds, etc. I highly recommend this place.

Good prices good people better then gamestop overcharging you for gamed

First time around was great, this time was not.. employees were no help, prices were upped noticably for basically everything..

Faster service then I thought it would be..

Lots of stuff if youre a gamer( which we arent). Seemed rather cluttered. Also sells movies. Music and oh yea the old vynl records

Games are way way to high for me, cheaper other places

Always loved going here. :)

Love this place great prices and selections

My son loves this place.

Lots of games and movies.

Awesome staff awesome layout and product

Its not a huge store but I cant believe some of the things I can find in here; so much nostalgia!!!I found old DVDs that I had totally forgotten about, classic games and game systems, but no gnome game pieces at all. The world needs more gnomes. However, if youre frightened of gnomes, this is a gnome-free store.

The best place ever

Ok experience. Staff seemed overwhelmed but still helpful

Large selection. Even had Atari games.

Friendly staff

Customer service is awesome

Great customer service

Do they buy Xbox ones

Great prices

Wish they had CDs

Nice boys

I will return

Helpful people

Slow put okay

Deals on games