I didnt purchase anything here because they obviously dont care if they sell anything. Tried twice to connect with Anthony Rizzo, left two messages about a car I was interested in...no call back.? Later spoke with Kimberly who not only misquoted the on the road price, but also lied and said Ky law doesnt allow them to disclose previous owner..not true. After this experience and reading some of the reviews, I will take my business elsewhere. If they treat their customers this way all the time, it is beyond me how they stay in business.
Sullivan seemed like a great place to shop at first. Everyone was helpful through the browsing process. When we started to purchase the vehicle I had asked for it to be detailed, filled up and the back tire checked upon arriving to purchase the vehicle. When I arrived nothing was done. The gas wasnt a huge issue so I let it go and could clean it on my own. But days later I had to call again about the tire. They took the car for a day and stated nothing was wrong with it(even though air had been lost). I later took it to a tire shop and needed it repaired. I would rather have it done right then told it was OK while I had a baby riding in the car. I also had issues with the car vibrating at 75MPH and was told by the manger there is nothing they would do about it bc they NEVER drive over the speed limit and wont to see whats going on.This company DOES Not take care of their customers, they sell you a car and forget about you. They do not have them looked at prior to being sold or I wouldnt have to deal with all of these issues. I would not recommend buying a vehicle from them!
The young woman that assisted in my approval process was very knowledgeable in her job duties, and with her friendly and helpful demeanor, it made for a wonderful experience. They offer many different avenues in financing, and selection of vehicles great. Thank you
We negotiated long distance with the general manager of this company for a vehicle. We agreed on a price, made a contract, paid a deposit and made travel plans to complete the purchase. After all that manager sent an email explaining that he wanted more money and had cancelled the contract. If we were local wed go to court. Unreliable at best which seems consistent with other comments online.
The worst car I ever by came from these scammer ... they don’t honer there warranty and very unprofessional and rood when coming with a problem. Not recommended business
Super fast, friendly service. I was in and out with an alignment and tire rotation, in under 30 minutes. Highly recommend!!
Had a Great buying experience and would highly recommend this company to anyone looking to purchase a vehicle. They went above and beyond to make the deal happen. Thanks Sullivan Auto Group!
Great people....had a flat and got us back on the road in no time!
We loved the no pressure purchase experience at Sullivan Auto Group! They found a great rate for us and made sure we were satisfied. Get your next vehicle here!
Best car lot/mech shop in the tri-state. Fast friendly good honest people. From the office staff to the lot attendant, all had a smile on their face and knew exactly what they were doing. Helped with financing and any problems we had. We have purchesed 5 cars from them in 4 years. From ours to our daughters and now business. We wont buy from anyone else.
Very friendly great people to deal with. We purchased a 2015 Yukon XL. This was the second vehicle that we have purchased through Sullivan Auto Group
Very nice...Kim was great @ helping.
Come on by and pick out a fine car cheap.
Top notch company with local owners that care about their customers.
Trucks are from Canada and all of the frames were painted to cover up rust. Buyers beware, look underneath the trucks and look at the carfax prior to purchase. Thats why they have lower than average pricing
Wife and I bought our truck from the Munfordville location, great experience, great folks, great truck!
They are fair great and friendly
Treated me better than family 😃Went out of their way to help me with a problem I had. Highly recommended 👍
Bought a lemon. No thanks stay away
It was alright I was promised different wheels and they didnt deliver
I had a trade in and they were very fair on my trade in value and worked with me to make the deal work for both of us...I will refer all my friends to them when they are looking to buy a car or truck.
Great selection of cars.