Cannot go wrong shopping here! Absolutely love their candles, body sprays, and lotions! Customer service is always friendly and convenient when shopping! Their Halloween and Fall collection are spectacular! Only reason I shop at Towne Mall is to shop here!

Love this place I got all my stuff 75% off!!!!

This is the second one I have visited this month. While the floor staff is very helpful and nice and I love the products the counter staff is the most rude and unprofessional of any store I know. You know if you hate your job that bad many places are hiring get a different job.

Great atmosphere. Always friendly and welcoming staff. Love coming here 🥰

Theyve changed the exchange policy. No longer will donthe even exchange for candles they give u the current price without receipt. I was disappointed but sometimes it works in your favor. I wasnt expecting to owe money on an exchange but it is what it is. Just thought Id let ppl know.

Love love this place.. Im always so happy when I come here...

Everyone is always very helpful when I’m trying to find something I seen online. And they always have good deals going on which is very nice. Love me some of the 3 wick candles

My wifes favorite place to shop, they always have nice stuff, too bad there isnt a way to order older scents that became a favorite!!

I was so happy to walk past the store and see that they were having a sale yesterday. ALL body wash was $2.95. I bought 4 body washes for the price of 1. When you walk into the store it smells amazing and everything is always nice and neat and put In Order. I absolutely love this store!

One of my favorite places to shop. Got my Momma her v.i.p. gift with a 3 wick candle. A special gift for a special Momma. Helpful staff

Wondering why the products quality has decreased, the scents are not long lasting as normal. Curious to know if they are not able to get all ingredients due to COVID or are the products old and didn’t get distributed due to our world problems ? Not happy with products at this time .

Friendly and knowledgeable associates, Covid awareness, excellent display of inventory

Friendly Staff, Great Prices.

Love it but pricy so I only go when theres a sale

Got some good deals when I went. Dont go there often because its expensive.

I purchased some cat fresheners and received my free items with coupons that i had. The store was clean and organized as usual.

🪞Today on January 7th my friend and I entered their store, yet 4 women were just talking in the Corner for 22 MINUTES when they were supposed to be on the floor working . Nobody greeted us except for AMY. She is a hard working woman💐 that does the job for everyone else . She should be getting a raise . Amy was very helpful and kind to us to get what we needed to purchase for today . Please find a way to notify assistant for this matter to be addressed .Thank you and have a blessed day .- ☀️I can do all things through Christ which strengthens me.Philippians 4:13 🌹

This place always smells so good and I enjoy purchasing the sprays, body washes and lotions.

One of the employees talked to me & she was So Friendly 💯🙃

I can never decide on the air fresheners,theres so many I really like..I always come out of there with something refreshing.

Small store, the try to stuff too much in one place

Employees were too busy talking to each other to help anyone

Always has what Im looking for and smells amazing!

Stress relief. Good prices for and deals on aromatherapy. Defintely good cologne and perfume. Very good.

Bring back the Havanna fragrancePLEASE IM BEGGING YOU.

I get my favorite rose body wash here. Shop the sales and wear a mask. Wearing a mask helps filter out all the different scents in the air. I dont get headaches from visiting since masks became mandatory. Small blessings!

Love. Love. Love. Great fragrance. Awesome sales

Expensive unless a good sale is happening otherwise products are amazing and good quality. Lines can be long and store super busy. Staffed well most of the time.

Worst customer service Ive ever experienced. Great reminder of why I only come in once a year.

I think the only bad thing about this place is how addicting it is. I love their candles, lotions, and body spray.

Buy two get one free. Or buy three and get three free.

Love bath and body works. Great store.

Overpriced... but I totally love this store and so do my girls

Love everything they have

Great deals, new fragrances, and friendly staff

I absolutely loved my shopping experience.

Mmmm smells nice in here, sidenote when did they start employeeing christmas elves? lol

The workers are so friendly

Staff is always welcoming before you even step foot in their store. Making sure they help with your every need. Sometimes even your wants met. I definitely recommend this place for your candles, lotions, and so much more!

Rude!! Run customers off close to closing! (:

The shop is awesone. They had almost everything I was looking for. The only issue I had was with the cashier, who checked me out, was rude and hateful as always.

Super helpful staff

At Bath and Body works only so many people are allowed in when someone comes out the next person how in, it didnt take long at all and had great deals.

Busy with great choices and good prices

This is about the only reason I go to the mall

The FREE Coupons are great and very much appreciated. The everyday prices are set high enough that the company profits enough to give away the free stuff. Be FRUGAL buy only with coupons coupled with on sale prices. Cmon ladies you can do this.

Woo hoo yeah

Same woman always waits on me and is always rude. Not sure how shes kept her job so long. Love the products. Sale prices are good. If its not on sale its overpriced

Love this place. Its not just for women. They have an awesome mens collection that every man should try. Highly recommend

Staff was very helpful. Could not find what I wanted in the store so clerk went on line and ordered what I wanted on line. It is being shipped to my home with no shipping charges. Great service and with a smile.

Best store in the Mall 🤗

Was well nice to shop in and be safe.

Wife loves it. Kindof pricey though. But makes her happy Im happy

Love their sales, staff is always friendly and help you get the best bang for your buck

Love this store! Always has specials and discounts. Employees very helpful to find what Im looking for. Always new things to see and new fragrances to sample. Love the White Barn section. Wonderful shopping experience!

Great sales but the stuff is pretty expensive.

I love this place!!! I could spend hours in here... the gals in there are very friendly & helpful; the only downside is its a lil on the pricey side

My daughter and I have had horrible experiences at this store. During recent visits one particular customer service person, Allison has been particularly rude. The first time, she threw up her hands and wanted someone else to help us even though we nicely asked 1 question. The most recent visit she was talking to family/friends in the store and being disruptive. After which while my daughter and I were checking out, came up, whispered something I’m the ear of the person helping us and laughed. She really needs some training on customer service

Only went in so my child could smell but the staff was great. They even helped me find candles she liked.

Cashier was not having a good day, kind of snappy, by the way she was talking to people.. Manager could see customer was not happy and did nothing ... I do like the body wash and lotion I got 😁🤩.

Good sales. Check out took forever. Only one person on the counter and a long line.

Every lady loves to smell good & the prices are reasonable love this store 💖

Went to this store with my sister, loved the selection of scented candles.. The staff was helpful and courteous..Level 3 Guide-

The ladies that work here were polite and despite long holiday lines got me in and out quickly. I appreciate their hard work!

Customer service has been great in every one of these Ive been to with my wife, theyre now offering colognes for men that are actually great. The teakwood, cool water and Bourbon scents are out of this world

I love this store! The products were great and the employees were so nice and helpful!

Place is very clean and fresh and the sale prices are great. Staff is always pleasant and helpful.

Missy the manager is awesome! Well ran store, all the employees or more than happy to help you. They all do a phenomenal job.

Love bath and body. The people there are so helpful.

I love the smells in this store.

Love this store

Wife found everything and the staff are the best...

So I walked in and two ladies were standing at the register a skinny dark hair girl and a heavier set blonde lady. talking which was fine idc but then i actually needed help so I poked over and interupting there convo and I said is there a larger size in this scent and she pointed and said its in the front of the store and I was at the back of the store so I was kinda like wow cool thats super helpful...so I walked to tje front come to find out its om a really tall shelf glad I found it cuz she didnt wanna help then I go over there tinthe register and i stand tjere ready to purchase my item and they stood there and talked and kept in talking while I was standing there waiting to purchase my item so I stood tjere then finally they stopped talking and said are you ready and they rang me up and i left just terrible service that whole mall is downhill though so idk why I excpected anything less

Crazy busy candle sale

Super pretty, appealing to the eye decor. Top rate design labels on products. Great marketing and merchandising. But quality is not number one! There are a few really exceptional products, worth the money, but mosr of it is hyped-up watered-down cheap fragranced junk, no better for your skin, no more effective than any number of brands sold for far less money. I dont bother with it any more. It isnt worth it.

Love the soap

Semi-annual sale! Great deals on seasonal scents and decor

Very helpful workers, kind of cluttered but its a good thing bc they usually have what anyone could want .

Always, fabulous products, great deals, friendly staff!

Nice and friendly with barging prices

It smells good.......soap

Love it

Just love going into the store it was fabulous

Love it .The people are amazing

Always the best experience!

The employees are very helpful and friendly.

Great store they did my girl right

Nice place .little go on

Dial is the superior soap brand

Smells great!

Amazing

Love this place great smelling candles

Theyre bath bombs are expensive but the best smelling bath bombs Ive ever experienced

My favorite place

Excellent customer service.

Always great binge

Great place.

Great place.

Great deals for the holidays

Great sales