Clean, well organized store. Staff was friendly and knowledgeable but not pushy. They had a decent inventory but like most places these days some empty spots on every shelf.

Shipping delays reflect pricing but the staff is knowledgeable and friendly.

Just picked up the new Galaxy 4 watch for my wife today. I pre-ordered it and a fella named Greg took good care of me. My merchandise was still on the truck when I arrived and with a little motivation Greg went to the back and found it for me himself! Outstanding work to found in todays world.Keep up the good work man.

Good and fast staff response, excellent layout, good prices. The best place to get the latest gear.

Good place to shop like the rest of them.

Really bothers me that I can’t speak to an employee at this store on the phone, having to instead navigate a corporate phone tree that still doesn’t answer my questions. When I am forced to drive to the store to ask my questions, the employees are friendly and helpful. Still, pretty ridiculous that this is necessary in the first place.

Great selection of laptops. Sales folks met me at the door like normal, but a quick Im just looking!slowed them down. Nice store.

Javen was terrific in helping me find multiple items today I 10/10 recommend this location to anyone. Javen the young man who helped me was very knowledgeable! Let’s just say I walked out with more than I planned on!!

Sales person very helpful helping me find indoor TV antennas and bothered to check that reception was poor in my location. I had already tried several so his assistance confirmed that I needed to seek a different option.

Very professional and courteous service when I took an item back.

I had a simple question on google chrome device. After navigating thru 3 people calling the store, they hung up on me!! I’m taking the tv and the device that was the “ fix for my issues “ back to the store.

We purchased a TV from the E-Town location and at the time they were very friendly and helpful.A few months later whenever there was problems with the way that it was working, the sound messed up the picture messed up they were suddenly not friendly and not helpful!! They told us there was nothing they were going to do about it because we didnt purchase a Protection plan. We will not shop there again...very disappointed in this company and that location!

Found an open box computer for a great price. Great deals always.

They have a little bit of everything related to Tech. Prices can be very good on some items, staff is usually around ready to help.

Worst phone system Ive experienced. No way to contact your local store without going through an idiotic automated phone system. Waited on phone for more than 15 minutes before reaching a person, and then got put on hold by the local store. Terrible customer service. If I want that type of service Ill just shop Amazon.

Horrible geek squad service did not even try to assist me with a warranty issue. Thanks to the Okolona Best buy they were more than helpful and got the issue resolved

I was totally blown away the 30-40 minutes I spent in there shopping I had seven employees all asked me if they could help me very professional very friendly very clean very helpful thank you God bless

Low stock on certain items and store is somewhat smaller than average. Employees are amazing however.

They are nice, my only issue is they dont fix my brand of laptop.

The customer service/geek squad was professional and courteous. Nice clean store.

I purchased a phone through Best Buy because it was at a great monthly price that I would have to pay Sprint who has been my provider for years. Ive always been very happy with Sprint but this is about the Best Buy. I just gave them a 4 because I do not like their restocking fee. $45 if you change your mind I dont think I will change my mind but still I dont like that they charge customers a restocking fee. The ordering process online was easy enough

They had my TV ready for pickup in less than 5 minutes. Great job!

People were friendly and helpful.

Probably the smallest Best Buy store Ive ever been to, but, they had the adaptor I needed.

In and out in less than 3 minutes, came in for a 2 prong tv plug that only fits my TV, and went several other places first.. bestbuy saved the day!

I ordered online the night before and as soon as the store opened my order was ready. Simply park in a spot and check in via the app and your order is brought out to you. Simple and easy.

Very helpful reps! I got asked a minimum of 4 times did I need help and they all were knowledgeable when I asked questions!

Other than being followed around by employees, they were very helpful when I approached and asked a question

Staff is professional and caring!!! Always a great experience in the Elizabethtown Best Buy!

Fast and Super Friendly Service.If item is not in stock at this particular store. They offer to see if its at a location else where.

Best Buy has the best customer service. It is always a great experience to walk around and everyone from store manager to sales staff make you feel good and explain the items you are discussing.

No complaints. Good service. On any given visit multiple workers offer assistance.

Great service bought a new TV in and out in 15 min!

Normally have what you need but not this time. No AC adapters

Helpful Staff, kinda smaller location but found everything I needed!

Met the manager and was given the best treatment and price ever. Will definitely return.

The store was not very busy but it did take a little bit to get someone to ask me if I needed help. There were plenty of employees, it just took them a minute to notice me. I found everything I needed once I was assisted and he was very knowledgeable about goods and services based of quality and price. Thouroughly pleased with my purchase.

Very nice and knowledgeable ppl

Ordered a washing machine.. everything went smoothly accept for the fact it was beat half to death when opening the box. Best Buy has awesome customer service and made things right. No complaints from me. Def recommend

Good selection and helpful staff

It was kind of poor. I mean they had the product but when I asked a young man at Elizabethtown Ky store when he had a chance he help,, he loudly said he was with another customer. Bad customer service! Young man best suited not to deal with the public. I have won many awards for Best Customer service. I know what it takes. This store needs a district manager that is willing to do whatever it takes to Best Customer Service seriously. Its not the job for rude employees.

Great experience, top notch service. Really went out of their way to satisify what i needed.

Just looking to see what they had stock wise before November. Lots of TVs.

They didnt have what I wanted. Sure, they had the most expensive and the newest and greatest. But if I wanted the less powerful.. what I could actually afford, I had to buy and have it shipped in from their website.And it took 3 employees to even understand what the term external hard drive was and where it was located.Sorry, if I have to have it shipped in anyways, Ill shop where it is cheapest with free shipping.

Make sure you save receipt....not like Walmart. Dvd player would not work I still had box brand new could not return. I bought in ETown tried to return Outer loop.

Wide open store. Has everything you need Electronics wise. Friendly staff.

Our local Best Buy is okay for a smaller store and has gotten better over the past couple of years. However I feel with the growth in our area Elizabethtown would be better served by a full-size store. Most stores locally, with the exception of Menards, are smaller and have less to offer than the same stores located in nearby cities like Louisville and Clarksville.

Attentive staff…overall, it’s just another Best Buy.

Aaron was very helpful in helping us find the perfect laptop for my sons school work. Extremely knowledgeable of his products and services!

The People who work this Best Buy are the best thing about it. They will go above and beyond to help you and get you anything you may need. They are all very personable and professional no matter the day or circumstance. Come here for your Technology purchases before you go anywhere else. You wont regret it!

I went into the store to look at the Samsung Galaxy Watch Active 2. To get a better idea on what they looked like in person. When I looked at their website I seen they had price match guarantee. So when I was in there they had two of the black 40mm models on sale because they were open boxes for $248. They had the 44mm on amazon for the same price so i didnt want to pay that for an opened box. So I asked if they price match amazon and they did. So I decided to buy the watch in store and do not regret it. Service was nice as always. The employee took the watches from the opened boxes and let me see them to make sure they didnt have scratches and what not even though I didnt decide to buy them. Prices are somewhat higher than most but as said they do price match advertised prices so thats a nice deal.

They didnt have some things I expected, the one in Clarksville Indiana has a lot more to chose from

People helped me with a laptop charger issue. Didnt have the one I needed but were willing to open one of their universal chargers to check the tips on them.

Store was clean, restroom was clean, staff was very helpful and polite. They had what we were looking for.

We reviewed a certain product online. The website said the store had it. Thankfully the store was open. Once we went inside, the product was not there. We ended up wasting 20 to 30 minutes of a drive just to order the product online anyway.Nice amount of parking. Right next to several other helpful retailers like Michaels and Barnes and Noble. Across the parking lot is Red Lobster.

Not really a fan of here. Was looking for wireless headphones. Cheapest here, but like people say, You get what you pay for.

The Geek Squad diagnosed the problem with my laptop quickly.

I wanted to buy a dishwasher but they cant get it to me until 30 August ☹️

The cashiers were very pleasant but was not able to get any help from any associates.

Good visit to the store, didnt have graphics cards in my still had RAM

I do not support places that are prejudice against health conditions. This place is prejudice against people who cannot wear a mask due to a medical condition. I will not shop here I will not shop in etown or in Louisville I will not shop online I will not shop here or anywhere associated with Best Buy again, Megan I am.

Bought a tv and anntenna works very well

Great help and suggestions toward what I wanted not about what they wanted to sell,

Was great work from the guys in customers services and specifically from the guy how help to put my screen cover for my phone thanks.Have good day guys.

My car stereo quit... right before vacation! Called, bought on line and was back in business THE SAME DAY! AWESOME to deal with! Thats 3 IN A ROW! THANKS BB!!

Typical Best Buy. Sales people friendly, not pushy. Seems to be a little limited on some stock, but that is probably everywhere right now. Prices seem competitive with Amazon.

Probably my second time in this location. Whats not to like about Best Buy? Wish Id purchased my latest phone from there. Although, I would still have to deal with AT&T and thats not a pleasant experience. Found this Best Buy just like most Ive entered. Well layed out and friendly sales associates. I could spend hours just browsing.

Employees are very helpful and everything we needed was in stock.

Needed to return item . easy return.

I had a problem with an appliance I bought from there but the store manager handled everything and fixed me right up. I am very happy.

The service usually is pretty good. The TV depth was a little disappointing this visit - the MGR treated us as tho we were not important (he was too busy for us) COVID19 has made it frustrating for everyone - but our business should be important. We bought a 65 TV and had they asked (qualified us) we would have gone with a surround system too....we are getting it elsewhere now.

Staff was nice, limited selection of charger cords

The closest BB store is 1.5 hours away, so I attempted to call not one, bit 3 different stores to get some guidance before making the trip. For all three, I got nothing but a recording saying that the stores are not taking calls. That is customer service at its WORST! Ill deal with someone who wants my business.

Great service, knowledgeable and friendly staff. My only complaint is they didnt have a case and screen protector for my moto g play (2021)

Stood in the appliance section for 15 minutes trying to get help!! No one!!! No one was willing to help us. We were there to buy a new refrigerator, cash in hand. Easy sell for whoever was willing to help!! Best Buys loss, another stores gain!!

I drove 30 minutes to do a store return to I can buy the AirPod that’s $129 plus tax, but instead I decided to do a switch, but this sale associate (she’s the Mexican girl that works in Customer Service) added 2 year plan on my order without telling me.. I decided not to buy the item because she refuse to remove it. I guess she didn’t like me that’s why she did what she did!! She wasted my time and she wasn’t polite at all!!! She needs to be retrained on how to treats customers even though she doesn’t like them base on how they look!!! I’m very disappointed that I wasted my gas and I couldn’t get what I went to the store for!!

Great! Always very friendly and helpful

Excellent customer service

People here are always very helpful and nice

Helpful staff. On the bad side I had to make a appt just to buy a new pc.

Went here to get a few items for electronical devices my other half and I purchased. I dont know if it is just the times that are happening or what but, this stores location was very bare with choices and brand selection. Still, I was able to get the items I was looking for. I wasnt greeted or anything when I entered and seemed that employee status was also bare and lacking as customers where waiting for assistance. So I recommend that if you enter this store prepare to have to do your own research and make the best educated guess that you can.

Best buy has lots of goodies for everyone. Prices are moderate and the staff members are very helpful, friendly, and knowledgeable.

A lot out of stock but good reps on the floor

Nice and helpful staff, courteous and attentive listening to everything we need to help make sure they give us the best advice to suit our needs.

Very helpful associates.

They had good knowledgable employees that was glad to help me!

No good gaming monitors in stock as advertised. And was also out of a few other things we went there for. Drove an hour all the way there to find out they were out of so many things we went there to buy. They have items on display I guess to show what they don’t have lol. I even asked to buy the display item and they said no. They want to order everything for you but we all know, if we wanted to order something we’d do it ourselves. Hope this Best Buy starts stocking inventory especially if they advertise they have it ! Staff was very nice.

I have been to this location several times as it is the closest to me. Their selection is not as extensive as other Bestbuy locations. Parking is a bit of a pain as the spots are small and awkward. I have left at least 3 times without making a purchase simply because the sales associate was not very knowledgeable. Yesterday, I went in for a simple USB switch box, so that I could connect 2 different computers to a single USB Printer. The associate that I spoke with, told me that it was not possible to do this. I said that they have only been doing it since the invention of computers and printers. Instead, he suggested a wireless printer. This is to correct an issue at work, that I didnt want to wait on our IT dept. to fix, so I wasnt going to spend $120+ on a wireless printer. Once I got back to my car, I google what I needed and not only can it be done Bestbuy popped up with an add for 2 different options available at the store I had just left. Obviously, I ordered one from Amazon and got it the next day for about $20 less than Bestbuy had advertised. It is possible to get anything that Bestbuy sales at a variety of online retailers (For cheaper), but I visit in person for advice and their knowledge, this location does not provide a very good in person experience.

Friendly service, nice selection but delivery was gonna be a month later even though it would physically be in stock in a matter of days. I had to rent a Uhaul and get movers. Nobody expects to do that after paying a couple thousands 😒

Didnt have a very good experience here. Sales person was kinda rude. I ended up asking the Geek squad a question and the 2nd was nice and Google it for me. They we sold out. The clerk couldnt even assist me. Btw it was an Amazon echo show 8. She just kept saying Youre saying it wrong, youre not saying 2nd gen . Sorry that was long thats what happened.

Ordered online for curb side pickup because of the pandemic. I received a email that my item was ready and waiting for me. Super fast, super friendly & helpful. A+ service.

Just price matched wal-mart. Im happy

Really nice people and very good service love the quality of customer service

They have a good stock collection. Only issue I had was that the times that I went there where no staff available to help me. There was only two people helping for the entire store. I have waited multiple times for assistance with a product but finally just left.

The staff isnt very knowledgeable in my experience, the storesrarely have products in store youd be better off using the app

Love best buy

Whats up Best Buy out of my area they were courteous and fast if I bring my product out

Went in to buy an electric range and brought in the price from the manufacturer for them to match (since they have price match GAURANTEE); however, the employee informed me that no one had ever come in with cheaper manufacturer pricing so he had to ask his manager. When he came back he said the manager told him they wont match it because it was not readily available in our area so we would have to pay their higher prices DESPITE the fact that their price match program explicitly saying online prices are valid. The manager didnt even bother to come out to speak to us when we were looking to make a substantial purchase and honestly his response seemed like he wanted to force our hand in paying their higher price as if we had no choice. It was quite rude and makes their price match program seem dishonest. And we ended up spending our $1200 for the same range at another retailer the same day.

Sadly, they offer very little options for physical media purchase. (CDs, DVDs, etc.) Still an ok place to go and browse electronics.

Very helpful and friendly staff. Clean and organized store.Travis was amazing. He is very smart and knows what to do getting gadgets working.He helped getting my laptop working back just fine In no time. Thank you Travis.