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Koplin Auto Body
519 Pennsylvania Ave, Elizabeth, NJ 07201, United States
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Koplin Auto Body
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fe
Review №1

Best shop in the world. Get employees, great service and the best work I have seen when it comes to repair and anything extra you ask to be done.. Always on time.

Da
Review №2

I want to thank everyone who worked on my KIA Telluride at Koplin Auto Body for an exceptional experience. Upon starting the claims process to the updates along the way and then finally getting my car back to like new condition has been a welcoming and professional endeavor. The staff here are friendly, knowledgeable in what they do and make the process super easy for you. They also have an Enterprise Rental on site so you can rest assured that you will leave with a rental vehicle while your primarily vehicle is in repairs. Highly recommended. Here’s some before and after pictures of my car that was damaged.

Cl
Review №3

My car spent 4 months with them I feel like the work was so slow. I got my car back and it was having engine problems and malfunctioning! I do not know how to feel about them...

Ms
Review №4

The customer service here is AWESOME! The attention to details and making sure I was well informed of my options and the upcoming service. 😀 And they have coffee!

La
Review №5

Excellent, The staff was easygoing and they made me feel comfortable and confident when leaving my car for repair. They kept me abreast on what was going on with my vehicle like they said they would and they were super fast with the repair on my car and it looks great.

Mu
Review №6

Car was like brand new. Excellent customer service. Official geico repair shop. Would go back again.

Ga
Review №7

Koplin Auto Body is an amazing body shop, very professional and attentive from point of entry into their offices. Excellent customer service and they offer pick up and drop off when getting your car worked on, this was a huge help. As you can see from my pic, the car looks brand new again. The rear bumper was completely removed and re painted to remove scratches on driver side rear bumper corner. I highly recommend them for any work need on your vehicle!!! Great people and speedy team, these guys know what they are doing and do it in a very timely manner.

Vi
Review №8

Very nice Rita and Zen.

Ja
Review №9

Picked up grand daughter car

Je
Review №10

They basically said i coukdnt fix my car and look its fixed for 1,000 they wanted to charge 7,000

Du
Review №11

They rolled out the red carpet for me. Koplin took my car and transformed it back to its original beauty. They staff was pleasant, helpful, and knowledge. My Lincoln looked like it just rolled off of the show room floor. They deserve an award for excellence and service. They got my car back to me in a timely manor, kept me updated, and made me want to tell the world that this is the best team of professional in the automotive industry.

JD
Review №12

KOPLIN did the excellent repair of my Infinity car. Great people! especially Adele and Omar. Keep up the good work.-Jesse D.

NA
Review №13

Excellent Service! Very professional and honest establishment. I will be back!

Jo
Review №14

A-1 service! A one stop shop that handled my claim from the day of my accident, to the day I picked it up as good as new. If your looking for a bodyshop that will work with you and treat you right, look no further and give them a call! Thanks again guys for the great experience..

Er
Review №15

I met with Adell, she was super nice and helpful.I definitely recommend Koplin if you’re in the area or in need of honest good people. 👍🏽

Fr
Review №16

Excellent shop! My GTI had a few deep scratches, Koplin Auto Body fixed it up beautifully. Fair Price, excellent and speedy service. I would recommend to anyone looking for body work.

Ku
Review №17

Very professional, right from the moment you step in till you get the car back. They keep you updated on the repairs and answer all the questions you have throughout in a timely manner. And they wash your car inside out before giving it back to you. It was ready before they promised. They value and respect you and your time. Would highly recommend.

Da
Review №18

Great Work! Fair Pricing! Would use again! Outstanding Service.

Sa
Review №19

Had read good reviews about Koplin Auto Body but some of them were definitely an understatement. From the second you walk in everyones extremely friendly and helpful. Any questions you may have, they’re pleased to answer and want to make sure you understand the process. Updates are provided to you, and when picking up your vehicle they still advise you that any other concern you may have, you’re more than welcome to contact them.

Le
Review №20

This long over due but I want first begin with a THANK YOU. Thank you Adele, and Jose. Unfortunately I had to stop by twice for my Dodge charger to be fixed and they did an excellent job each time. The customer service is outstanding. They go above and beyond and they make sure you get what you want. Also the communication is outstanding. They reached out to me every step away with the process of my car and i loved it. Bring your car here you wont regret it!

Ro
Review №21

Great service. Adele, Miriam and Omar really take care about their customers.i just wanted to add that this body shop will take of you. Very fair prices. Excellent customer service. Have used them more times than I care to count and each time has been amazing. Thank you.

Li
Review №22

Really nice place, professional service and friendly staff....

Ki
Review №23

Honestly the best experience ever! The staff is so amazing and super friendly. I can say I definitely chose right when I chose Koplin to fix my car. No better place to take your vehicle. They are super efficient and very timely with their work. Not to mention they work with you so you are comfortable. Hoping I dont have to fix my car again, but if I had to I know exactly where Im going! =]

Ri
Review №24

Great, efficient and friendly service. Well run business. My wife and I both had work done on our cars this year at Koplin and in both cases we were extremely satisfied with the service. Hopefully I never need auto body work again, but if I do - I would definitely go back to Koplin.

De
Review №25

My first experience going to any body shop. Adele was so professional, kept me updated with my car, every step of the way. She offered me coffee tea & pickles! Very convenient to have the car rental in the same building too. I will always recommend Koplin. Koplin Auto body definitely deserve more than 5 stars! Thanks again.

Di
Review №26

I just brought my car in this week for a repair on the front bumper/fender on my car. I made my appointment through my insurance company online and it was simple and fast. When I came in for my scheduled appointment, I spoke with Adel and she was very patient and explained how the process would be and gave me an estimated time frame of when the car would be completed. I needed a rental and the Geico rep. Came fast and did all my paperwork easily. My car was finished a day earlier than expected which was great. My car looked brand new as if there was no damage on the front end at all. My car was beautiful and Im more than satisfied. This is my second time working with Koplin Auto to fix damages on my car. They make me feel safe, secure and confident that the job will be done right the first time. Everyone is very nice on site and they even assist when your pulling out of the lot to ensure you get out safe. I would recommend this shop to all. You will not be disappointed.

El
Review №27

Great Auto Body Shop they did an excellent job repairing my car. Mirian was friendly and professional. I will definitely use them again.

Sc
Review №28

The staff at Koplin could not have been better. They kept me informed and the entire process was seamless. The car rental place was on site. They even watched my kids while I moved car seats from the rental back to my vehicle.

La
Review №29

Everyone at Koplin was so friendly and helpful. I was dealing with another auto body shop and was completely dissatisfied with their repair services. I expressed my concerns and how it went unheard. Not only were they attentive, but they superseded my expectations in correcting the repairs the last repair shop missed. Everyone (from the office workers, to the mechanic Dave, to the guy on site from Enterprise) made sure I was comfortable and in the loop step by step. This is a very friendly, welcoming shop. One of the guys had a edible arrangement delivery for his birthday while I was there. He was so happy and everyone celebrated with him.... at 9 in the morning lol. Generally happy people and they definitely stand out with their customer service. This shop is a hidden gem in Elizabeth. I will definitely recommend Koplin and will use them again in the future.

De
Review №30

Friendly, helpful staff that are professional and caring. Job was done by the next day. Beautiful workmanship and use of the Enterprise loaner car was a no brainer. Everything worked out so well. I would highly recommend this shop to all. Thanks Guys!

Mu
Review №31

Koplin was a life saver for me, I was introduced to them through my agency because they were apart of a car donation they worked on the car free of charge to make the life of a family easier. Adele worked with my director to get my car hatchback fixed and they did a great job. Adele and her sister and the other workers are kind and loving people. Thanks Koplin for fixing Louise.

Al
Review №32

They repaired my car and the work was perfect,!! excellent customer service, Miryam and Adelle help me a lot and they did everything for me, even after pick up my car one of the lights doesnt work and they fixed one more time for me.Great job.Highly recommendSend feedbackHistorySavedCommunity

De
Review №33

They did amazing, my car was totally wrecked in the left rear end when I dropped it off. Went to pick it up today, and it looks brand new! Thank you so much! Highly recommend this place staff is very caring and kind.

Ch
Review №34

They were very organized and efficient with the whole entire process. I really felt like my time was respected.

Sy
Review №35

Very friendly and accommodating. I havent even gotten the product back but their offer to drive me to my next destination because I didnt have rental coverage was above and beyond. Surely a testament to their level of professionalism. No doubt they do good work on that basis alone.

Di
Review №36

It was the greater experience I ever had with a autobody shop. Customer service is EXCELLENT keep you inform of every step. Place is open for you to stop by and see by yourself what is been done. Did I said that they call you with updates? This place is out of this planet, they really knows how to handle their business. They treated my truck like it was their own truck

Ro
Review №37

My car looks like I just brought it out showroom floor

is
Review №38

There are ok. Took a long time to give me a refund.

B
Review №39

Highly recommend them!! They are very nice people with great customer service. The 2 ladies in the office were great!!!Not to mention they were very honest. They helped to take the guard off my car they could have but didn’t charge me a penny. Thanks guys

Ke
Review №40

This place is amazing the people working here are the best. The car was done in 4 days and had no problems. Even gave me a little present to take home. Thanks Koplin Auto Body for everything and god bless. Keep doing your thing.

Ya
Review №41

Greatest experience ever!!!!!! Immediately greeted by the owner Adele who was very personable. She got me taken care of right away. She also kept me informed on the progress of my car which made me feel as though I was their number one concern. Overall, Im please with the outcome of the services and would definitely recommend taking your vehicle for the service.

Ch
Review №42

Koplin Auto Body seamlessly handled the repairs to my vehicle and made the whole process completely easy and stress-free. The staff is super nice and helpful, and the convenience of having Enterprise and Geico Insurance all in one place was great. I will definitely be using them again!!!!

St
Review №43

Amazing staff here, people here genuinely care about the satisfaction of their customers. I can honestly say that they will have your back 100%. Super recommended also they have staff that will help you in Spanish and in Portuguese. No boundaries for this guys 10 STARS RATING :)

Ja
Review №44

Great people fast work great work keep you updated every other day ..amazing people from when you first walk in to when you walk out

Ka
Review №45

I went there to get an estimate about my bumper which someone else hit and the service there was beyond impeccable!!! Start to Finish. They were kind and very understanding towards my situation. They all made the process quick and easy on my behalf even offering a way home while my car was to be worked on. I will definitely recommend this shop to everyone I encounter. Thanks Koplin Autobody !!!

Yo
Review №46

Amazing place and great costumer service. They help you with everything. I personally recommend this place. So happy

Ms
Review №47

Someone hit my car and Koplin Auto body in Elizabeth was the closest location for me. And my quick visit was awesome. The Office Assistant was the sweetest. We was offered coffee, tea and donuts. And the adjuster for my car was quick, experienced and helpful. Thank you.

Li
Review №48

I have no complaints, they have professional people who not only work with you but they actually talk and listen to you. After having my car hit while legally parked I didnt hesitate to use them since we used them several years ago and we were happy with their service before. I wholeheartedly recommend Koplin Auto Body.

Da
Review №49

Great customer service, friendly, great job & Reasonable pricing.Adele the owner always keeps you updated with your car. Car rent there everything there without going from place to another. I recommend this place to everyone.

Br
Review №50

Nothing but awesome! I met the staff, unfortunately, following a motor vehicle crash. I was quickly welcomed when i walked in and was treated like a member of their family. Over time I referred family to this place who also shared my feelings. I usually dont recommend businesses, but I love the customer service and work product here.

Na
Review №51

If you ever need body work because something unfortunate happens. Or any other reason. Don’t think it twice just take it to Koplin. This guys are the best! They did some body work to our car and our car look brand new outside and inside. When we picked it up it just looked like a new car. So amazing the work they do so professional. They give you updates on you car. They send pictures. They answer all your questions. They also have car rental in site so no need to go anywhere else. Koplin makes you feel like family. I recomend this place to anyone. I wish I can give them 100 stars.

Ca
Review №52

Miriam is very personable. She greeted us and made us feel very welcomed. The service and the time they take to explain everything to you is superb. Highly recommended.

Ei
Review №53

Very professional service provided in a timely manner. Would definitely recommend to family, friends & colleagues. Extremely pleased with their top-notch service!

GU
Review №54

I recommend this auto body to everyone,The staff is excellent and the work they do is awesome. This was my second car the repair for me.

ma
Review №55

Service was fast and very organized, you get updates about your car from the beginning of the repairs to the finish. Staff were very attentive,supportive and friendly. Very satisfied with the service, 100%

Sa
Review №56

Great job and awesome ppl

dc
Review №57

Excellent service from start to finish. Friendly and welcoming employees, daily updates, and very professional. I wish I could give more stars*****************

An
Review №58

I just got my Honda car finally fixed today and it looks like new. All personnel, specially Adele and her sister, are excellent. They did an EXCELLENT job in my car. Thank you all for your help. GOD BLESS YOU!

Mi
Review №59

Great service, awesome experience. Thank you each and everyone that work at koplin, Enterprise car rental and Geico. . One stop shop. My estimate, car rental and repairs. All in about 8 days. Not bad!!

Al
Review №60

My sister brought her car there the service was great Mirian burgos & her staff was amazing they did & amazing job on her car she was so happy kudos to koplin auto body & staff thank you

Da
Review №61

Excellent Costumers Services.They fix my car one year before after. The car was brand New again. The last week I went because a have problem with the air conditional. They check immediately and find the problem. The condenser need to change because coming with problem from the fabric.I bring the car Monday morning and the lady in the office Miriam give me a ride to my job.My car was ready at time. My air conditional is perfect and I dont paid for the job. My Insurance cover Everything. Thanks Adele, Miriam and the Mechanic for your Help.GOD BLESS YOU.

Mi
Review №62

Was quite impressed with the professionalism of all the employees at Koplin.Most importantly the work on my car is Very Good. They gave me the car back shiny and looking new again. Thanks Koplin.

Am
Review №63

They do amazing work here, was sent here for work on my Nissan Juke, was right in my driver side & you cant even tell that the car was ever hit, &the customers is beyond words Mirian kept in touch with me the entire process. Id definitely recommend this auto body to any and everyone

Jo
Review №64

Very reliable body shop, from the moment I walked into the place I knew this shop aim to please the customer. They kept me updated on the progress of the repair and explained the work in detail when completed. The staff was very friendly.

Na
Review №65

This is the best body shop in the area. Staff is professional and friendly. Thought it would take more time to fix my car, but in a matter of days my car was fixed and looking like brand new. Thanks guys I will be recommending to everyone I know.

ja
Review №66

Brought in my car for a repair last week. Friendly staff, reasonable price and prompt service. I highly recommend Koplin Auto Body.

Pi
Review №67

My car was involved in an accident and koplin fixed it, i was very pleased then.I brought my car again after 3 years on a different issue and they were once again outstanding, from adele that initially took my call and accommodate me on a short notice to tech omar that was A+ on his knowledge and skills.

Da
Review №68

Great at keeping us updated on our repairs.

Mi
Review №69

Great service and fast friendly personal

Ot
Review №70

I am from Maryland but had an accident in NJ after submitting my claim to my insurance we had no knowledge of the place that we were going to be referred. I just picked up my vehicle, Adele and Omar are true professional at Koplin Auto Body in Elizabeth, NJ. They strive to provide the best possible customer service and that was exactly what I got from them. They assisted with the whole process from getting the rental out of their own facility to work with the insurance adjuster right then and there everything on the same appointment. Having to deal with this situation out of my State and outside the people that I know at home was a challenge but Koplin Staff made everything easy peacy. Their job quality was fantastic, period. Kudos to Koplin they are bar none the best auto body transaction that I ever had. Thank You Koplin Auto Body!!

E.
Review №71

Koplin auto body did a amazing job on my challenger and the team there are the best they are very helpful and they make you feel at home.l would recommend koplin auto body to everyone thank you all for all your help

Ca
Review №72

To whom it may concern:From the moment I walked thru the door I was greeted by a friendly and knowledgeable staff.They made my whole experience pleasant with their genuine caring demeanor and professionalism. This was the first time I had to deal with a body shop. I was so grateful that this wonderful team of amazing people made me feel totally at ease.When my car was returned to me I was impressed with the quality of the workmanship.They did a fabulous job. My car was not only washed and cleaned but running with the air conditioning on. It was very humid and muggy last week so I really appreciated the kind gesture. It’s those little extras that made me feel like a valued customer.Even renting a loaner car was a pleasant experience. I would highly recommend Koplin Auto body to anyone I know. Geico could have not helped me pick a better shop or a more wonderful group of people for me to work with.Thank you again Koplin Autobody! You guys rock!

Ki
Review №73

I had the most wonderful experience @ Koplin..All employees were very professional...I would strongly recommend Koplin to family and friends...Thank you Koplin for your excellent work..Im pleased😆..!!

ti
Review №74

Very professional and knowledgeable.Highly recommend Koplin. They inform you from beginning to end.Highly recommend Koplin!

Lu
Review №75

Excellent customer service, fast, reliable and the loan car (Enterprise) very convenient at the same facility (body shop). Well deserved my 5 stars review.

Sh
Review №76

In addition to offering quality work and making sure that the customer is completely satisfied, each of the workers from the moment you walk in the door till the time that your vehicle is returned to you, are very friendly and they really make you feel at ease. I would highly recommend Koplin Auto Body, in Elizabeth, NJ to anyone needing body work for their vehicle.

Lo
Review №77

Adelle and staff were extremely professional talk me through the entire process.They reassured me that the car would be as good as new...And it was.THANK YOU to Adelle and your entire team @Koplin auto body..

Br
Review №78

They were amazing my car turned out great the staff was great they worked with me I was never rushed to get the money up front communication was amazing I was always kept up to date with what was going on with my car great place highly recommend !

Ri
Review №79

Their service is excellent and they are great people. I’m glad I took my car here to get it repaired. Thank you Koplin Auto Body

Hu
Review №80

Awesome body work. They even washed my car and cleaned my windshield.

Re
Review №81

By far the best customer service ive ever received. They actually know how to talk to people which made me feel more comfortable as time went along while my car was being fixed. Adele for president!!!!

Wa
Review №82

This was my second time bringing my 2017 Arcadia,which was hit two different times to Koplin Auto body, I applaud Adele and the staff for their IMPECCABLE customer service and their expertise work they did on my SUV. I strongly urge anyone to stop by Koplin so you can experience their impeccable customer service and expertise work, I promise you that you will be beyond happy just walking in and asking one question.

Jo
Review №83

Super customer service, car was repaired flawlessly, and delivered completely washed. Reception staff and Geico Express team are top notch.

So
Review №84

Great customer service and quality work. We are very pleased with the repair of our Grand Cheerokee Laredo, highly recommended, most definitely

Ed
Review №85

They did a great job on my car and the customer service was outstanding. Everyone was very responsive, special thanks to Adele for great service.

St
Review №86

Adele and the whole crew at Koplin were hands down the most professional and attentive body shop I’ve ever worked with.

C
Review №87

I am a satisfied customer 100%, from the way I was treated by its staff and management to how beautifully they fixed my car bumper. Koplin Auto Body has GEICO Auto Repair Express which makesit very convenient, it has everything under one roof including Enterprise car rental. The Geico adjuster was very nice and courteous. He explained everything to me and in simple terms. Enterprise car rental was also very nice, and I’ve got to drive a brand new Jeep Cherokee. This is what customer service and professionalism is all about! I recommend Koplin Auto Body if you’re looking for fast quality service on your car. My baby (my Honda Crosstour) looks more beautiful now.

Ti
Review №88

Had an accident about two months ago. Brought my car in for repairs from my insurance company. Brought my car in on Saturday and picked it up on Thursday. Opted out of a rental and they had one of their employees take me home instead of me getting an uber. The staff is very polite and pleasant. I received update phone calls throughout the whole process. I really received top notch service!

Da
Review №89

Koplin auto body Great work and Great peopleIts like family taking care of family and good dessert.....

Al
Review №90

Nice people. Very informational. Great work

Sa
Review №91

ABSOLUTELY FANTASTIC WORK !I am beyond satisfied with their work on my Mercedes Benz bumper they did a incredible job. These people really know how to do bodywork Dont waste your time going anywhere else. Seriously they went above and beyond for my front bumper. I would recommend this place to anybody I know. Thats why Im telling you the reader reading this right now go to this place if you need bodywork they will not disappoint .

Ke
Review №92

Exceptional customer service and work done to my car. Would recommend to everyone!

WA
Review №93

Service was outstanding, repair on my 2006 Nissan Pathfinder was outstanding. I would recommend anyone with issues to head to Koplin Auto Body

DE
Review №94

I just want to say thank you to koplin auto body your staff was excellent! Super fast and efficient thank you again Mirian burgos, Omar Rivas, adele Rivas and Jose bastos!

Je
Review №95

Being in the auto repair business I know many body shops in my local area, but when it comes to my personal cars or a specially tough job for one of my customers I drive to Koplin Auto Body It is worth the 40 min drive to know that the job is Gona be done by true professional s. I know that when I leave a car there I never have to give it a second thought and they ALWAYS exceed my expectations. They also are very competitive priced Thanks Koplin Auto Body

Ja
Review №96

Top notch service, every employee was so nice, made the car rental process seamless and the car was ready when expected

Je
Review №97

Great service very friendly.

Y
Review №98

The most helpful and pleasant staff I have ever dealt with!!! 👌

De
Review №99

The ladys that work in there and the mechanic really are good people

Ry
Review №100

I couldve picked a body shop anywhere in the state of New Jersey, Philadelphia or New York. I read reviews for a body shop and went with my gut. In business, I tell my employees to under-promise and over-deliver. If there ever was an example of that, it couldnt have been better exemplified than my experience, from the time I scheduled my appointment, had it confirmed, pulled into the lot and until the time my car was finished and outside the gates, at Koplin Auto Body.Tucked away in Elizabeth, New Jersey is this inconspicuous and divine body shop, where the work performed and the customer service is truly incomparable. Ive had work performed on my cars In at least six states. No one comes close to Koplin Auto Body! Who would think that just a couple miles from Newark airport, would be an incredible five-star service delight. Forget about the Caliber Collisions of the world and even dealer body shops. Nobody has paid more attention to detail and exceeded my expectations than Koplin. With an outstanding team, led by Adele (I think the only thing this one cant do is sell out stadiums) and initiated by Mirian, my car was finished perfectly in 1/4 of the time than it wouldve taken at Mercedes (of Brooklyn) from past experience, where they cut corners and run up labor costs. Previously at Caliber Collision, the insurance company inspector noticed Caliber missed several critical places, that were clearly visible, in their estimate. Thats a red flag for incompetence! It doesnt take a genius to wonder how Caliber Collision and other chains, the Mercedes (of Brooklyn) of the world, with their beautiful buildings and interiors decorated with style... thats what youre paying for- NOT a perfectly repaired car and spectacular service!At Koplin, [their] goal is great customer satisfaction and they thank you for your business.Koplin Auto Body... THANK YOU! Anyone who lives within a 30 mile plus radius of Koplin would be foolish to use anyone else. GEICO and Enterprise are located on the property. I had a business trip, while the work was performed. They drove me to Newark airport and picked me up from Newark airport! You cant get better service than that!Geico is my insurance company and I used their Auto Repair Xpress service, performed perfectly with precision and care by Noel. The best advice I can give you, dont be foolish and use this incomparable team! Make your life easy and treat your car well.

Information
28 Photos
100 Comments
4.7 Rating
  • Address:519 Pennsylvania Ave, Elizabeth, NJ 07201, United States
  • Site:https://koplin-auto-body.business.site/
  • Phone:+1 908-351-1536
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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