I loved this place until my lastest piñata which picture is showing as a white ghost with a pink bow. It was only a hollow carton. Very bad quality. I am attaching pictures for this piñata in order for you can qualify. The wire didnt have nothing to hold on...I was so embarrassed when at the first hit, the wire ripped the piñata.... Very disappointed. Not going back anymore

New owners! The prices are grate and their customer service is beyond great. Highly recommend.

The service is horrible they dont even try to help and the prices are not reasonable... candy is over priced... this place is plain horrible... i wont ever go back and wont recommended to anyone

I dont know how anyone could leave a bad review. I have purchased at least 5 pinatas from the store. The quality is beyond reproach. They take forever to break which in pinatas is goal. They will make any design you come up with and I have ordered odd request since my children are into strange things. The customer service is amazing they are helpful quick and friendly. Writing this post before my next order.

They are not transparent on their prices and they need to work on customer service. I was interested on some centerpieces and I was given information on the prices and the lady said I could choose any image I would like. Once I showed her the image I wanted she said she needed to add another dollar to the price for each. Same with the piñata! I showed her a picture of how I wanted the piñata and she said she needed to charge extra if I wanted the bow added to it. Horrible customer service!

Bad customer service. (I believe the owner is the one whos always there).. I had a few questions about the piñatas and some of the services they offer and she was rude, extremely rude, didnt gave the full info, like lady Im going to buy something from you, obviously I need to know price, characters available and how long will it take you to have a piñata ready... I felt like she didnt care to make a sale.. Plus, Not a lot of variety of items, the piñatas arent cute and even if they had good things, with that fing attitude I would never recommend this place, not at all.

Had a special pinata made and it was a hit at the birthday party the prices are very reasonable with a large selection no more going to Violent Juarez.

Very nice and helpful, I have ordered 3 piñatas from them and just by showing pictures. They came out amazing and price was the best.

We bought candy bags for a birthday party and they tore and were no good!!!!! Literally tore as you filled them!

LOVE LOVE LOVE THIS PLACE 😍Beautiful decorations and all you need for a party!

Closing time on a Thursday is at 6! Why is she walking out at 5:50 sees me take my kids off (1&2) and doesnt bother to tell me she closed...Cierra a ls 6 y se va a las 5:50 y no es para decir que ya cerro, se va muy campante...Que mal negocio!

Worst customer service ever! Rude, unwilling to take a piñata down until I paid for it. Once they took it down I realized the hesitation, the piñata was discolored from the top from being our in the sun. When I pointed this poor shes refused to give me a refund.Plus, she has her two elementary daughters working there, Im pretty sure thats illegal.

Very friendly staff! And they always have what I’m looking for! 🤓

The customer service is bad. The lady was rude in answering a question I had.

Besides the horrible customer service their pinata was very poor quality. When I set up the order they had an attitude where it seemed like they had better things to do than help me out. Their candy selection is consisted of mexican candies - they have some selection of candy bags, decorations etc. but their pinatas are horrible and overpriced. Will not buy from them again.

They always have what I need

Good pricess

Pretty good variety!!!

I bought candy

Good stuff

Terrible customer service. It is more important to be on the phone than to serve your customers. And when they decide to assist you they do so reluctantly.

It is the best candy store in El Paso that has existed. They have the best quality in their products. I LOVE THEM!!!! They have the best customer service and their priority is to satisfy the customer. Highly recommended!

Horrible customer service hurts place, I was willing to buy everything from my sons party and with the simple treatment and attitude of the two girls at the counter as well as between I left.

Bad customer service