The new space is fantastic! Vivi is super knowledgeable and professional as always. She put my highly anxious teen at ease

I was heading there and received a call because I was running late. Explained the issue and said I was literally less than 5 minutes away, they said that’s fine and to head on over. Yet once I get there I can’t even talk to someone properly and get any information. Just speaking to an associate through the crack of a door. Not even allowed inside to look at jewelry for if there is a next time. I know I was late- but if You call and say that’s okay then it should be okay. Shouldve just told me to reschedule and turn around when we spoke on the phone.

Went in to get four piercings (two on each ear), the receptionist was very nice and informative. She reviewed the ear rings and explained pro and cons. She also reviewed the aftercare for piercings.Vivi was great! She asked if I would be wanting more (space them accordingly), asked about a scar on my ear where one of the new piercings would go (that I didn’t even know I had!) to ensure it was safe to continue, and reviewed previous piercing reactions. I was surprised she was thorough. I will definitely be going back.

I’ve gotten two piercings here and each visit was a good one. The piercings are done quickly, good quality jewelry, and good experience overall. The place is so nice and the people there are so friendly and helpful. I plan on getting all my piercings here (:

Went in last Saturday for a consult on an irritated nose piercing and I loved how y’all explained what was going on. Y’all walked me through the entire process of changing out the jewelry and even said to contact y’all if it looked worse. I was extremely happy with the customer service and will definitely be returning in the future.

After so much research done and looking for a good piercing shop. Fox Labyrinth was the best choice.Best piercing shop in El Paso for sure!I had a helix, and I love it, and then loved the service and the experience, and decided to get 2 lobes, and then for my checkup decided to get a rook too..So in almost a year, I had done 4 piercings, and one more to come! Im very happy!Love my piercings and Ill get more with Vivi. All the staff is super courteous and nice. Very kind, and all the environment feels safe and clean. This is a top place for piercings, great service and experience.New location is great, very accessible for all areas of town ;)Jewelry is top quality too!Highly recommended :)

This was a great experience! Vivi is an awesome piercer and made me feel super comfortable with the whole experience. The front counter girls are also so nice. The place is clean and you are pierced in the privacy of your own room. They are still taking precautions for Covid which is great. Definitely recommend.

First time getting anything pierced, made me feel less nervous, very welcoming. 10/10 would recommend for anyone.

Vivi and the rest of her staff are so kind and professional. They were informative and getting my piercing was quick and painless, better than any place Ive gone to. So happy with my piercing!

Vivi is the best! Shes super friendly and very informative. You can tell she loves what she does. She also has a good eye for things. Definitely recommend Fox Labyrinth.

I have been getting my ears pierced since college and this is by far the best studio. I dont live in El Paso and might have to make a trip back just for them. This place is very professional and the piercer is amazing and cares about her customers.

Location was spotless. My little one had her ears pierced and the staff was great. Will reccomend to all my family & friends.

I absolutely loved the experience I had here! Everyone was super nice and informative on my piercings and the aftercare. My piercings came out so pretty! I 100% recommend getting your piercings done here, I will definitely be coming back!:)

Had an amazing experience at Fox Labyrinth. Staff was super professional and courteous. Took time to listen and explain everything in great detail. Would highly recommend.

Great experience will be coming back. The place is super cute! Very clean, they follow Covid protocols. Staff is professional and kind. I was nervous to get my piercing done, but it didnt hurt one bit. It was super fast. I was explained in detail the process and care. Im excited to come back for more.

Took my baby to get her ears pierced and everything was great!!! From customer service to COVID regulations very clean very professional. LOVED the experience couldn’t pick a better place. My daughter looks beautiful and is doing great! Thank you so much!!

I took my mom to surprise her with a piercing. The staff is always so nice and informative. Cannot wait to again for my septum

Vivian was so awesome! She was so patient with me and knowledgeable. She was very personable. The place was so clean and i love how she takes all the steps to ensure COVID safety. I absolutely love my piercings! Thank you!

Best place to be pierced in El Paso. You will not be let down. Vivi and her team are super knowledgeable and you will not leave unsatisfied.

Very professional, quick, easy process, and put me at ease during the piercing. I like the text message and email reminders, as well as the electronic waiver form. Thank you ladies!!!

I never leave ratings but Vivi is so sweet and welcoming! She’s very gentle and my piercings that I thought I could never have due to someone piercing me incorrectly I am able to now. Since she re-pierced I haven’t had any issues with them and they are completely healed and I 10 out of 10 would recommend!

Very clean. Very professional. Super knowledgeable. Excellent experience.

They are sanitary, friendly, considerate, thoughtful, informative, and so much more. We chose this place because they pierce by hand instead of with a gun (Google damage by piercing guns if you need to understand that preference) and reviews said they were sanitary and would take the time to answer all your questions. They absolutely are. New needles, earring studs, and all other materials were opened in front of us. The piercing room looked like a doctor office, but friendlier. Sanitation is super important when adding holes. I also have a daughter who asks a ton of questions and they were very patient and carefully explained everything. Love this place!

In behalf of my mom I am APPALLED. I hope nobody else has experienced this kind of Mis treatment and so close to the holidays as if we don’t all work hard for our money.My mom went in today to change her lower cartilage piercing from stud to hope (she had been excited about this for quite a while). Boss lady left the 75 DOLLAR hoop WAY to tight on my mom and might I add had it been comfortable it did not look presentable at all so much money for a “pure gold” piece of metal with no stud at the end at the least. (I will be adding pictures) my mom tried to tell her and she just tells her to treat it well. My mom gets home with blood falling down her ear onto her blouse and her ear is ringing she just HAD to take it out. Of course she tried to reach out to fox labyrith for some sort of refund or a bigger hoop on top of everything she had gone through they wanted to CHARGE HER AGAIN. Please find another piercer ladies and gentlemen there are so many here in sun city. 😒

Super friendly, helpful and nice staff!

Very positive experience! Vivi does a great job of making sure youre comfortable while youre getting pierced and explaining everything about the process. Her technique is incredible as well!

Came here to get my upper lobe and helix done and left with an amazing experience! This was my first time ever getting any piercing and it was such a wonderful experience thanks to the amazing staff. Mia was so helpful at the front and Vivi is a total rockstar when piercing. They are super clean and professional. You better bet Ill come back here for more than a monthly checkup!

Fox labyrinth has great friendly service! I got my nipples pierced and they have been healing great. I will admit it was a little pricey but it is worth it. The workers know what they are doing and explain everything you need to know. I will recommend this place to my friends and family if they ever need a piercing place!

Got my tongue and ear pierced in one sitting. Both ladies working had tons of information for me. Answered any and all questions i had about the piercing. Over all great experience, highly recommend. Very reasonably priced as well. If i get another piercing i will for sure come back here.

Fox labyrinth provides high quality jewelry and service, including customer service, aftercare and follow up appointments. They answered every question and ensured that I was an eligible candidate for the piercing, which means that they wont pierce you just to take your money. They also provided a catalogues of all kinds of jewelry and told me that I could make a custom order, even a design of my own. The piercing itself was quick and painless. The whole process was really enjoyable and I felt extremely welcome. Highly recommend.

Went here to get our 9mo olds ears pierced. We went in first for a mini meet and greet where we talked with the employees, see the facility and talk about the process and aftercare. On the day of the piercing the employees showed up 30 minutes before the store opened so that we could have the place to ourselves. Everyone was very professional and help get both us and the child relaxed. The piercing was quick and efficient. The quality of work was exceptional and I would absolutely patronize this establishment again.

Vivi did my conch piercing and made me feel at home and very comfortable. It was my first time being pierced with a needle and she took the time to explain the benefits of needle piercings vs gun piercings. After the positive experience with my conch piercing I embarked on my ‘ear art’ journey. Vivi travels a lot for training so you know she’s passionate and educated about her craft.

The service was incredible with the polite workers who were very friendly and made me feel very comfortable and safe. I was in and out since they were very clean and thorough. The piercer was incredibly informative with the after care and precautions. My other appointments with them all went the exact same and I will definitely be returning soon! 10 out of 10 would recommend!

My almost 6 year old Granddaughter had the best experience, it was all able her feeling comfortable. They put on her favorite music, she can bring her favorite stuffy and if at anytime the child gets scared and says no, its no.and they will give time to reschedule. Vivi made my Granddaughter feel fearless and she is a very happy kid.

Amazing place to go for a piercing. Vivi is awesome :) never had any issues with my nose piercing and they answered any questions I had without having to go in, just a phone call always worked

Went in today with my husband for a nose piercing, everyone was so nice with welcoming smiles on their face. The place was extremely clean, they definitely took a lot of precautions to keep everything clean and sanitized. The lady who did my piercing (Vivi) was really sweet she took her time answering all my questions and explaining everything about the procedure and the healing process. They also have you come in for check ups to make sure your piercing is healing well. Overall I had a really good experience and I’ll definitely go back soon!!

All of the staff is friendly/informative and they will take time explaining everything to you so there are no surprises. Lally did my piercing and she was amazing. Her expertise made me feel very comfortable and Im very satisfied with the outcome. Overall it was a great experience, thank you!

Got my nose pierced here, and it was amazing! Great service and an amazing staff who make you feel comfortable. Everything was extremely clean and well organized!

Got both my piercings here with my friend Mercedes and I love it here! The staff are so nice and funny and make their clients feel comfortable. Prices are great too(: Definitely worth the drive!

Exceptional customer service and extremely knowledgeable staff! Highly recommend this place. They are very professional, they answer all questions you have, make you comfortable and have a great selection of jewelry.

Vivi did my very first piercing which was my belly ring when I was 17 and she was so amazing back then that now at 21, I went back for my septum and I’m truly grateful that I did. She explained the piercing process as well as aftercare, used new sanitized tools and, Lally made me feel so comfortable by guiding me through a breathing meditation that it felt simply like a light pinch. I was so afraid of getting my septum done for what people would think but they made me feel so good about it that I actually look in the mirror and feel so much more beautiful WITH it. I highly recommend Fox Labyrinth. 100%. Thank you for my piercing, Vivi!

Came here after getting recommended by my regular piercer in California and I’m sad that I took so long to come. They upgraded an older piercing for and the selection was amazing. Everyone was super friendly and you can tell that their customers love coming in and seeing them. They had a deal for a free conch piercing for first 5 in the store and even though I couldn’t get it I was in the first 5( so sad). I didn’t even know they were having the event so I suggest that you sign up for the newsletter bt they send some great deals through email. Can’t wait to go back

10000000% over all experience will recommend

The all female staff are wonderful, kind, and helpful! I fully loved my experience there and will return in the future. Show up on time (the waiting room is small).

Vivi was awesome & calm. She gave me a run down on what she was gonna do during the process of getting my piercings. She also told me what I needed to do after the piercings also what not to do during the healing process. The shop is soo cute and the selection of jewelry is legit and awesome. I highly recommend this shop for anything you want to get pierced. I will be returning to get more piercings. And I can’t forget how friendly the receptionist was as well.:)))))) Great customer service will be recommending friends to get piercings from you guys thanks again!!!!!!!!!

Awesome place!! Everyone makes you feel very welcomed, they take their time with you in answering all your questions. Jewelry is soo pretty & if they don’t happen to have want you want they’ll always be more than willing to help order what you’re looking for. Haven’t gone anywhere else since I’ve found them! Highly recommend!

Went in for a free consultation for earrings. My daughter is 4 and was a bit apprehensive. They were very kind and accommodating. Place is super clean almost looks like a doctors office. Which is why my daughter ran out screaming lol Thanks either way once shes a little older and ready I will definitely bring her back

Theres a reason they are so high rated, super friendly, very caring. Its not about doing a job, get the cash, and bounce. If you havent eaten, or not eaten enough they will stop you in your tracks. I got my nose pierced, called tip ask about walk ins, they accept walk ins. Everything was explained, and I was in and out in a flash. Will most certainly go back for any future piercing!

Staff is so friendly and thorough to ensure your piercings heal properly! If youre driving across town, be sure to call because they get busy :) Excellent service. Lally took care of my multiple lobe piercings and I love how they turned out. She took her time and made sure they were spaced as I wanted them.

I got my rook pierced by Vivi and it is healing wonderfully. Shoutout to her for making me feel comfortable and confident about this piercing. Highly recommend her and this piercing shop! Its such a cute shop with dope jewelry selections!! Not to mention staff is so welcoming and polite. ❤️

Vivi did my nose piercing and she made me feel so comfortable and answered all the questions I had. She was very thorough about the healing process and when to come in for an upgrade. I honestly really like how you go back for check ups to see if your piercing is healing well. They’re with you every step of the way!! I will defs be going back for other piercings! ☺️

I absolutely love the vibe from this place once you walk in. All the ladies were super nice and everything was clean. I was a little nervous about getting my nose pierced and they made me feel welcomed and walked me through the steps which i loved. For sure going back and getting more piercing done.

Vivi has been doing all of my piercings and upgrades since before she had her own shop. She’s has an awesome hand and very knowledgeable. Her and her team are awesome all around. I would definitely recommend, no matter your age.

100% awesome. Friendly and welcoming staff. Clean studio. Extremely skilled and professional artist. Great prices. Ive been here twice; you dont go back to a studio unless they are exceptional.

All of the stuff is so warm and welcome. Vivi is so professional and knowledgeable. She always talks me through what she is going to do. I never feel the piercing and she has done 3 of mine! She will definitely be doing all of the other piercings I want!

I love the ladies here. I had no idea what side of my nose I wanted pierced and my piercer put me at ease, explained the process and asked which side my selfie side was.I came back for a complimentary follow up appointment and they told me what to expect for healing moving forward.I seriously loved how caring they were with any question I asked.

I absolutely love this place! They are clean, have amazing selections, and will answer your questions in a easy to understand way. They even helped me with placement ideas. I’m definitely coming back for more!

Vivi did an amazing job re- piercing my healed Tragus that was messed up by another shop in the past. Thank you so much! It is healing beautifully! ❤️ I appreciate the rest of the staff for being so professional and polite!

Amazing service, you feel like you are really being taken care of at this studio.

Quick and easy. My daughter and I were both nervous since neither of us remembered our first piercings. It wasn’t a wam bam thank you ma’am experience. We were put at ease and given the facts. The studio was clean, smelled good, had nice unique jewelry, the people were nice, and the piercings were done quickly and without incident.

I went in to get jewelry however, I got three piercings at once at a tattoo shop and when I went in the owner told me they were badly done that they were getting bumps and wrong placement. Going in saved my ear. She helped me heal my piercing and recommended to take them out. I absolutely love how they take care of your health more than anything. Best piercing place in EP!!! So kind and humble people!!!

I went here for the first time in January to get my nose and double helix piercings, and Vivi did an excellent job! She answered all my questions, was very professional, and made the experience great. This piercing studio is great!

Fox labyrinth is the only place I trust for my piercings. The staff is very nice and will help you with whatever you need. The first time I went I was so nervous but they tried their best to calm me down and this made want to go again.

This place is absolutely fantastic. Clean and professional, but more than that, they are friendly and cool to be around. The owner repierced my lip after it closed up from having to take my jewel out, and the pain level was much lower than the previous time it was pierced!

Very friendly and knowledgeable staff! Made me feel super comfortable, didnt push me into wanting something I didnt want or need. Clean, well kept. Highly recommend!

I have both of my ears pierced - single lobes. I came in to get a helix and conch on my right ear and get my second lobe piercing for both my ears and I was super nervous. But I was extremely well taken care of! Everything was thoroughly, patiently, and kindly explained to me and the entire process took less than 30 mins. Everything is healing well and I thank Fox Labyrinth for making everything so easy for me. I recommend this place to anyone and everyone who is interested in getting a piercing!

I went in to get my 5 month old ears pierced. I went in to the consultation about 6 weeks before my daughters appointment and I picked out some custom earrings. The day of my appointment, exactly one hour before the appointment, they called to tell me that the earrings I ordered were not in yet. I was really upset that they told me an hour before hand and felt it was very unprofessional. They gave me the option to get some normal earrings (at no additional cost) or reschedule in a few weeks. I decided to get the piercing anyway and went from there. I was greeted and my concerns were listened to, they apologized and made accommodations. The piercing procedure was quick and was at my daughters pace. They pierced her ears while she was being breast fed and waited for her to relax before doing the other side. Now, fast forward to two days and she hasn’t experienced any pain, discomfort, or irritation. She is acting normal without trying to tug or scratch her ear. Needless to say, the entire experience was great. They treated my baby with so much love and care. Yes, I was very upset about the earrings but I feel that the experience definitely compensated for it and a shipment error doesn’t change the fact that the entire staff was great and they did a wonderful job piercing my daughters ears. Thank you.

I got my first piercing there and the staff were very kind. They gave me all the information I needed to maintain my piercing. The place is very clean and everything used comes from a brand new sterilized pack.Since getting my piercing, I had a couple questions. So I just called them and they helped me right away.5/5 would recommend them to anyone looking to get a piercing.

100% recommend. I went in for a nose piercing and got pretty nervous about it. Vivi was very patient and talked me through it. The piercing went quick and was much less painful than anticipated. Very happy with my experience!

I would 100% completely recommend Fox Labyrinth to a friend. Ana made the registration process simple while Vivi pierced my tongue. This was a great experience and I’m so glad I came here. My tongue had minimal initial swelling and after 2.5 hours I ate some brisket, potatoes and asparagus. Unbelievable. They know what they are doing. Don’t go anywhere else.

The ladies were very helpful friendly and knowledgeable. Would highly recommend for all your piercing needs.

I wanted my nose pierced with a hoop and thats exactly what she did. It healed great, she even changed out my jewelry to something better. She has gorgeous jewelry in stock, shes professional and smooth with the piercing process. Love love love me some fox labyrinth!!!

Outstanding service!! Clean establishment, friendly, profesional service. My 7 year old got her ears pierced, it went so smoothly she didnt even shed a tear! I got a nose piercing and I love it. I will definitely go back for more.

Everyone working here super cool, extremely helpful, and made the process as easy as it could possibly be. if you want a peircing this is absolutely the place to go!

Vivi did my nostril piercing and seriously couldnt go any better! She explained what she was doing and opened everything in front of me. She was patient with me which I loved

Amazing high quality jewelry and helpful staff. Vivi is very knowledgeable and shell answer all your questions. They will take care of all your piercing needs.

My wife got her ear pierced and really enjoyed her experience. The piercer really cared to ask questions to make sure she got the exact piercing she wanted and made her comfortable. She will be coming back to get another piercing soon.

I got my lip and septum pierced by Vivi. Both healed beautifully. I love seeing the quality jewelry in her shop. Theres so much to choose from and if they dont have it, they do custom orders. I cant wait for my gold jewelry!!!

Excellent customer service. Great service both times my daughter has been there. Very clean and make you feel very comfortable!!

This studio is professional, welcoming, clean, and beautiful. Owner Vivi takes her time and puts her heart into the space and interactions with her clients. I wouldnt trust anyone else in the city with my daughters face! She is amazing and this studio is tops!

Vivi pierced my 10-year-old daughters ears, and reopened my ear piercings. She was so incredible with my very nervous and hesitant daughter. She was so patient, took her time, and explained everything to my daughter. She did everything she could to make get comfortable. She was meticulous with her sterile technique, her jewelry is very high quality, and she is very professional. I would recommend her to any person of any age.

I have had three peircings done by Vivi. This is by far the best place to get peircings in my experience. They know how to deal with sensitive skin and are always there to answer questions if the arise. They treat you with respect and make sure you are relaxed.

BEST piercing place ever! I’m so picky with everything and this place is just the place to get your piercings, the staff is so professional and kind. The piercer was incredibly nice, patient, understanding, and professional, I hardly felt anything, I’m so glad I came here, I definitely recommend!

Such kind and reassuring staff. I came as a walk in and was out the door within 30 mins with a great overall experience!

Amazingly clean and professional place!! As you walk in to this establishment, youll notice immediately how clean this place is. The staff here are very knowledgeable. The main piercer, Vivi, will let you know everything you need to know about the piercing you want or are considering. Shell let you know how to care for it. When they handle body jewelry, they always wear a clean pair of gloves. The staff here are amazing. If you are considering any kind of body or ear piercing, give this place a visit. The jewelry they use is titanium and not steel for those that have metal allergies. Amazing place!!! Highly recommend!

Went in to get my cartilage pierced, I was a bit nervous when I went in but they put me at ease and helped me pick out a great piece of jewelry. The service is great

Hands down the best place in El Paso to get pierced! I’ve had several piercings and unfortunately some were done wrong and Viv did awesome at fixing them for me! Can’t wait for everything to be healed and time to fly so I can go back for more!

Vivi is extremely knowledgeable, patient, and has excellent technique with a gentle hand. The jewelery is beautiful! She has a great selection and the ability to order whatever you desire. Highly recommend!!

Place was clean and people are professional. However, the price for the piercing I got was outrageous. I went back to get my jewelry changed and the ring that was put in was too small and started to cut through my cartilage causing a lot of problems. Wouldnt recommend this place.

This place is amazing and very clean! I felt super comfortable and learned a few new things. They know what they are doing and I love how they give you 2 checkups afterwards to make sure you’re healing properly💕!

Vivi is an amazing piercer! She explained everything she was doing and made sure I felt comfortable! The studio is very nice and clean and the whole staff is amazing and is always there to answer any questions you may have! Definitely recommend!UPDATE!!! Went in today for tragus piercing and unfortunately my ear wasnt suited for that particular piercing. Vivi and the staff was super helpful and amazing at helping me find the next best piercing for me! We went for a double conch piercing and I was super nervous! Vivi and the staff helped calm my nerves. Thank you ladies for the amazing work yall do and for being so patient with me! I recommend Fox Labyrinth Studio to anyone looking for a nice clean professional environment!!!

The workers were amazing.They were amazing and so helpful and really take pride in their work.

I went in to get my first peircing ever. And I was asking the front desk lady a couple questions and she was giving me short answers and had such a rude attitude with me. Plus the wait was way too long just to have a peircing done. I had to leave without getting it done sadly.

I recommend fox labyrinth because they are extremely caring and very friendly. they also help you calm down if you are anxious, overall they guide you through the process.

Excelent customer service and great work on my piercings! Definitely going back!

Got my piercings done by Vivi and she has magical hands! I was very nervous and she did an excellent job at keeping me calm

The first thing that stood out to me was Vivis knowledge. I had gotten my industrial pierced at another studio and went to Fox Labyrinth for them to check it as I was getting keloids and it was very painful. Vivi explained to me that that the piercer should probably not have pierced me as I do not have the right anatomy for that piercing which is why along with the keloids the bar was indenting my ear. I have since gone back for other piercings due to the amazing staff and selection of jewelry! I highly recommend them if you are looking to get pierced, want to upgrade your jewelry, or have any questions about existing piercings.

Impressed with speed and service. Great staff

These ladies are so talented and made the process so easy! Will definitely be coming here for all my piercing and jewelry needs!!

I went here to get my daith pierced, and I unfortunately wasnt a candidate, but I really appreciate them being honest with me and telling me that they couldnt do it rather than saying they could do it, and potentially deforming my ear just to make money. Very clean place and very sweet and honest people. Even though I couldnt get my piercing I recommend them 100%.