Love this place... Granted the gentlemen who is normally there is very rude. But, the staff is amazing and the woman behind the counter today was very helpful. And actually said hello and goodbye. Gotta love how they carry the Valentino and Young Nail products. And the little things we all need as a professional. Thanks SK!
I Went In Today 07/07/2021, both ladies are really nice and helpful. I have bean sleeping on this beauty supply store. They have a new customer I am really happy.
I loved it! It has all I needed..& the service, great! The ladies working there were very helpful
I am obsessed with this place! Its nail tech heaven! Super cute nail art & very affordable prices! The customer service is great and the girls there are very knowledgeable about the products!
Very polite and helpful. Very organized and great variety of things for nails! Will be back again.
Wish I hadnt come in because I want to buy soooo many things now. Im a quarantine nail artist who is learning how to do nails from home. I just want to do my own nails, dont want to do them for a living. The staff was super friendly, helpful and had great suggestions for a non-professional, beginner like myself. Didnt try to oversell me items that were way too advanced for me and the prices were competitive. Are they cheaper than Ebay or Amazon? No. But Id rather pay a few extra dollars for the expert advice that comes with my purchase and for the peace of mind that the products I bought are legit. Im also glad they dont take returns because who wants to buy returned items that are no longer sealed? Everything was sealed so nothing was tampered with, watered down and/or substituted with MMA. I cant wait to go back.
Good products good customer service
I like this store very much. Some things cost too much for my budget but overall very good.
They have a variety of items to choose from which is great. Owners are not very friendly and once it leaves the store no returns or exchanges. Could improve on being kind and understanding. So you better be sure what you buy is what you want. Floor customer service is excellent. Very attentive and friendly. Supplies do seem to be in good condition. They did have clearance on old nail tips that were supposed to be white but so old they were yellow, dingy yellow. If they were nicer maybe stars would be higher. My go to store right now due to location and until I search around and find nicer customer service. Even shopping online returns and exchanges are acceptable. I wish this store was like that. ☹
I went in today... biggest mistake was rushing out of the store once I paid for my items. I bought $45.38 worth of stuff. I paid the usual cashier( the older Asian man) $60. I left the store thinking he gave me the correct change. When I got home, I checked my wallet and only had $4.62. I called them and they said that would NEVER happen. And because I didnt grab a receipt and paid with cash, Im basically S.O.L. Im a regular customer and am on a budget when it comes to miscellaneous things I want to buy during the month. I know its only $10, but theres no reason the man shouldve been rude on the phone. I guess I have to stick to Amazon Prime from now on.
I love this place very nice workers
I walked in and made my way around the gaggle of customers partially blocking the door at the cash register. I went towards the back, away from the ruckus and within seconds, the man at the cash register shouts for the employee working the floor to go to the back where I was headed. The urgency in his voice made me feel weird but initially I ignored it. Fortunately, the employee was chill. She didn’t make me feel uncomfortable. She helped someone else in the area before coming to me. I understand people tend to steal so they have to monitor their stores more than the regular shop owner (I guess) but the way he went about it was too much. He could’ve just let her make her way to me naturally. I’m used to being followed around in hair supply stores as a new face. I just rather not feel targeted. Like “hey that specific woman looks suspicious, watch her.” I started to get stuff but that nagging discomfort made me put everything back and leave.
Excelent customer service
Nice ppl and good prices on some stuff
Super rude the cashier and I dont feel comfortable going there no more because she is extremely rude she answered my question rudely Im not wasting my time or my money in this place no more keep your rude service first fix your floor and your attitude instead of being rude!!!!.
Prices are a bit expensive to be downtown. Inventory is ok, have gone to find some specific colors of gels and they never have. Staff is not nice if you are just walking around, but if they see you with many stuff they do help you. Sometimes we have no idea what to buy, this made me not come back.
I called to see if they had some ítems (odorless monomer) and the lady that Answer, super rude told me she didnt have the time she was really busy to check, if I wanted to know I should go to the store and check, I was like thank you so much for your help :/
I went with the intention of buying a gift and the staff was very helpful in finding items I wasnt very familiar with.
Very rude staff
Good selection. Fair prices. Pretty nice little store.
Very nice selection of products for nails and hair. Customer service is always friendly. I highly recommend it to salon/beauty professionals. They are the best.
This place has a great variety of beauty supplies. I used to love this store until they sold me a rotten box of hair for my extensions. I purchased a high quality brand of hair. Elegante to be exact. The hair turned dry, matted and shedded with in days. I called to complain and the owner was extremely rude and ugly, even hung up on me. Im guessing his products are old and aged but the worse part they treat their customers horribly! I DO NOT BUY YOUR HAIR HERE!!!
The man and women working there were rude in the very beginning once I walked in with my mother and told us to put bags in a place but pointed different directions and once we asked again they were irritated and told us to leave if we were not buying anything
Great customer service and a huge variety of brands and products to choose from for a good price.
One of the few beauty supply stores in ep that focuses on nail equipment. Rude owner nice staff
They have a good variety of nail products
Nice people and they are good help good quality and cheap
Rude owner walked in with 30 min left to shop till close there was still people inside shopping and owner tells us we are closed come back tomorrow when we knew what we wanted. We were going to buy 200 dollars worth of items for my girlfriend to get her nails done taking our business elsewhere
Love it here! They provide good costumer service and are family friendly !
This place is not professionalVery bad businessYou buy product and it doesnt work and go and return it and he wont returnNo stars
Good prices and friendly staff
100 % human hair is not the same as 100% remy human hair dumb, cant believe you sell hair and dont even know the difference. Haha at least you answered not like in the store that you refused to hear me. And what mistake?, according to you those type of hair are the same so why didnt you wanted to change them ....i didnt even wanted a return ....see you the immature that doesnt even listen
They closed early. But the lady was nice enough to let me in but then over charged me. Bad service when you steal money
Was RUDELY kicked out at 5:22 when they SUPPOSEDLY close at 5:50!!!!Thank you for fixing the time and feedback.👍🏼
Found every thing I needed
Pretty cool place, good prices.
They have everything you need, but there rude .
Good price for extensions and for nail techs
Excell found a lot of things for my nails.
Good selection at good prices
Friendly and I found all I needed
Excellent place, the girl who works there is super attentive very friendly they have a great assortment I do not speak English and the cashier does her best to communicate with me super recommended this place
Excellent place I go very often to buy merchandise the girls who work there are very friendly
Excellent service and very friendly clean everything. And beautiful store
I just went with my wife but it seems that if they took good care of her until now she has not complained.
They have everything and all brands! 😎
I love this place, I find what I need
Good attention
I really like to visit this place only that the owners are working on their attitude in treating people. There are economic things but in some little high in costs.
Good attention
They gave me a discount on a polishing machine and the clerk helped me a lot.
Great variety and assortment
Its my favorite place