For the last three years David has been the technician servicing our HAVC systems. David did a thorough inspection of our bad unit and explained every step of his diagnosis. We replaced that 17 year old unit, and the installation of the new one was so professionally done we couldnt be happier. The whole staff on the phone or in person was a pleasure to work with. I will continue to use Kings Aire and highly recommend them. RV

Quality diagnosis of my A/C problem. Sergio is very knowledgeable and professional. Recommend this business for all your A/C problems. Thank you Jesse!

The service personnel are excellent, they called ahead to be sure someone was available. Then they actually explained what was next, what could happen and laid out the cost. I was a little unsure, but the repairmen gave me proof of the situation and seemed to understand my need actually see the parts brought in or removed. These are excellent professionals, never a condescending attitude toward this customer!

Very professional and courteous from the start. From those who answer the phone right to the technical aspects of it. I needed to have my maintenance done and so glad I chose Kings Air. Exceptional knowledge and they answer questions efficiently with precision. I feel comfortable and safe knowing the service was done right and with professionals I can trust. Chris and Dave did a great job and explained everything I need and making sure I understand everything being honest respectful, courteous, and professional. Thanks again for doing an outstanding job. Highly recommend.

Highly recommend! We were scheduled immediately with no run around, Mario was awesome he arrived promptly and fixed the issue easily. We had previously received a quote elsewhere that would have left us without ac for a few days in this 100 degree weather, but Mario was able to see what needed to be done and got it running and explained thoroughly. Prices were way better as well. Definitely sticking with Kings Aire for any and all repairs/maintenance!

Christian and his partner came out for an emergency outage on a Sunday, they found two problems and were able to get us running. We then made an appointment to get our coils cleaned as per their recommendation due to it being so clogged. Christian did a fast and through job. Our unit is now running wonderfully and we are happy. We were shown before and after pictures so we know it was cleaned well.

Chris and Ruben got to my house right on time. Chris explained what he saw was wring and adjusted our mini-split. He also told me about the maintenance needed and how often. They were both professional and explained everything that was adjusted. I always have a good experience with Kings Aire. Will use them again.

Called to see if they would come by and take a look at the air conditioner and never bothered calling back or anything after setting up an appointment for them to come by. DO NOT RECOMMEND AT ALL!

Edgar and Daniel were the technicians that came to our home to conduct the semi annual service work on our heating and air conditioning systems. I have an annual maintenance agreement with Kings Air and every time they come, their technicians are professional and courteous. Edgar and Daniel set the bar high for all. They were outstanding, provided me with a complete explanation of what they were testing and why. I have asked Kings Air to be sure and send the same technicians out for my October winter preparation. I would recommend Kings Air to anyone looking for quality products and service.

Love that it is woman owned and will always support local. Have been using them for 2yrs now and will continue to do so.

Impressed. Mario HVAC TECH was on time and did the work on time. Very pleasant to deal with. No complaints.

My technician was professional and very knowledgeable. Did a thorough job explaining the issue and quickly fixed the problem. He also recommended some things we can be doing ourselves as to extend the life of our AC units. Definitely recommend.

The technician checked and found the pump was nit working. He replaced the pump and cleanest he distributing tube. The unit is now working fine.

David the Technician came out to perform maintenance and repair my HVAC. He was on time, professional, and extremely knowledgable.I had a great experience and I will be using his and Kings Aire services from now on. Thank you David for answering all my questions and taking care of my HVAC

Very courteous and prompt service. Employee was very knowledgeable and great customer service.

On time. Professional. Answered their phones when others didn’t. Made sure I understood exactly what results were expected and what they got instead, and what it would take to fix it.

We were in desperate need of a new 7 ton HVAC system to replace a very old unit at our commercial warehouse. I contacted more than 10 AC companies in the El Paso area to request quotes. From my very first interaction with Neto at Kings Aire, I immediately knew that we would be in very capable and committed hands. There were some unexpected and very frustrating hiccups along the way (all of them out of Netos control) but he communicated with us daily and he went above and beyond countless times. In hindsight, I think we could have selected a different company and maybe we could have paid a bit less but the outstanding customer service we received was priceless in my opinion. I highly recommend Kings Aire as a company and I would try to get Neto to help you if possible. He will not let you down.

Great service, I would recommend. The technician did a semi-annual preventative maintenance where he checked the AC, recorded and explained the readings, and cleaned all the dirt and build up.

Not only did they call before arriving. But they also showed earlier than scheduled. U know thats not always the case for everyone but I am glad it happened for me. The technician was very helpful and explained exactly what needed to be done and wa truthful saying it might fix issue but it where they needed to start before testing the rest.. so Mario and Steve thank you for your hardwork.

Mario and Angelo arrived as expected and made professional introductions then got straight to work. They were very courteous and professional through the entire install. When they were finished they managed expectations and showed me how to operate my new thermostat. Price was very reasonable and now my house is much cooler and way more comfortable. I cant recommend Kings Aire strong enough.

Had an AC emergency and they came within the hour. Both individuals were very professional.I will definitely use their services again.

I had a Trane unit installed 11 years ago. Every year I pay for the Maintenance Agreement. They make sure A/C and Furnace are operating properly. The technicians that have come by have always been very professional and courteous.

Our Fire Department currently uses Kings Aire for quarterly maintenance on our HVAC systems and are pleased with their work. Recently we were in need of replacing two commercial makeup air units. They came out multiple times to spec out the project and create a detailed plan for the replacement. Their pricing was competitive for this project. We worked with Neto Silva very closely through out this project and he was wonderful. He was very detailed oriented, organized and very communicative through out the entire process. The subcontractors they hired (Electricians and plumbers) were equally professional. We are very happy with the completed job and would highly recommend them to anyone. Thank you Kings Aire for a job well done.

I was extremely happy that the tech came way ahead of scheduled time. He fixed the problem and my house is cool. Thank you much

Professional and knowledgeable about my unit.Would recommend!

I had a few wiring issues when installing Nest Thermostat and AC unit would not shut off. I called Kings Aire Saturday morning & was able to get same day appointment.Technician David called to let me know what time hed be arriving. David fixed the problem right away and informed me what the issue was.I asked him about scheduling a service on AC unit, he informed me that he could do AC service on Monday and recommended 2 service options.On Monday David inspected AC unit, pointed out issues, made recommendations & fixed all issues in a timely manner.David is very professional, knowledgeable & efficient. I highly recommend Kings Aire & technician David.

Techs were knowledgeable and easy to communicate with. diagnosed the problem within minutes.

Repair tech was actually early, and fixed our AC quickly. He explained the repairs fully. Professional same-day service.

Mario did a great job and was very helpful and friendly. We had an issue with our AC pads and he helped us tremendously, as did his supervisor. We will continue to use KA! Thank you to all.

Called to get the pump replaced, David was very polite, professional and knowledgeable. He answered all our questions and fixed our issue without any problems. Service was excellent and pricing is fair. I definitely recommend Kings Aire!

Kings Aire provided excellent service installing a Trane hybrid central air system. Technicians were superb. The installation was done professionally and efficiently. I would give them the highest rating possible on any scale. They are well known in El Paso, Texas for their quality installation and maintenance.

King’s Aire installed our AC/heating unit and have always serviced it. We have continuously received excellent personal service from this company. Their technician David performs maintenance checks twice a year and each time does, he throughly inspects the unit. He is always very respectful, courteous and knowledgeable, as he always answers any questions we have. Highly recommend this company if you are thinking of installing or replacing an AC/heating unit in your home.

We wanted to get the HVAC inspected before purchasing a home. The inspector David came on time and did a thorough job. He took time to educate us on how this unit works and how to properly maintain the unit in the future. He pointed out issues he found and gave us estimates.

Mario and partner (didnt get his name) were professional, courteous and hard working. Mario explained everything they were doing and how to use the new thermostat. Very pleased with the job they did.

Our technician,Mario, was great! He was punctual, knowledgeable, and had the problem solved in no time. Couldnt have asked for better service on a Sunday! -T. Parra

Super fast service, Mario kept me consistently informed and walked me through all the repairs and the associated cost. Mario and his assistant Hector are very thorough in their work and provide a professional service. I highly recommend them and Kings Aire.

This company is excellent, repair person is very professional and knowledgeable. Will continue doing business with them and would highly recommend Kings Aire.

Great company! Installed HVAC unit. Very professional and attentive!

Mario was a true professional. He took pride in his work. Will definitely use this local company again.. AWESOME JOB!!

Kings Aire has always done an amazing job. I recommend that you give them a call for your cooling and heating needs.

We have used Kings Aire for over 20 years, they have never disappointed! Always on time, their techs come neat with clean uniforms and are always professional and engaging. We have never had them try to sell us service that was not needed. David did our winter maintenance and he is always one of my favorites (though it is difficult to choose).

Called for emergency service at around 1130 pm they said a tech will call us when he is in his way out to us and around 12:15am I called again because we never received a call and the lady said “he didn’t call you, he was supposed to. I’m going to let them know this is your second time calling” after that we never received a call and no one ever came out.

Chris, technician, is an expert at HVAC. He diagnosed our issue and resolved it. He is friendly and professional.

The technician was prompt, neat in appearance and friendly. He performed the maintenance on my Clean Air System (heating and refrigerated air). Very knowledgeable and professional about his task at hand. He cleaned all the filters and he also cleaned the strappings he accumulated from his work. He recognized a gap that should not be there. This caused more dirt to settle into the house. On his own, he devised a cover of thick tin to eliminate the problem. He checked all he had done and checked again for my assurance. I have been with King’s Air for 14 years and have always been satisfied. They always send technicians who are highly qualified for their work and this time David was one of the best.

King’s Aire is by far one of our very best sub contractors. Their professionalism is top notch! As a GC we value a company in which we can always rely on and gets the job done right... Every time! Basillio, Charlie, Cesar and Carlos... I truly thank you for all your hard work, excellent communication between our companies and delivering quality products with outstanding workmanship. I as well as our company DBSI, are thankful. I highly recommend King’s Aire to anyone who is looking for that one company you can trust and rely on. - MM of Mesa Az (Superintendent- DBSI).

Very friendly and curtious. Answered my questions and will use this service again. 5 stars.

Excellent service and timely. Answered all questions and provided good advice. Customer and technical services provide were spot on. Many thanks,,,,

Our 16 year old refrigerated AC unit suddenly failed in June. We received a quick response and the responding technician immediately identified the problem. Once we decided upon new AC units, all involved personnel were thorough, courteous, and mindful of the current COVID-19 safety measures. The appropriate number of staff arrived the day of installation. New equipment was safely installed within a few hours. We highly recommend Kings Aire for any HVAC issues anyone may encounter.

Very good customer service from phone call to the technicians.

Fast service. A bit pricey but well worth it.

As a property manager for several homes throughout the city, I am so happy that I finally found a company like Kings Aire who cares about providing excellent service. Ramon (technician) always takes good care of my client’s properties & I know the job is always done right. The Service Manager is outstanding.Thank you Kings Aire for your professionalism!

Thank you for prompt, reliable service! Robert and Edgar did a fantastic job! Will definitely call Kings Aire again!

We continue to renew our service contract with Kings Aire because of the thorough, courteous service we receive. Christian has been our Tech for the past couple of years and he always leaves us with confidence that everything was checked, serviced and is good for another season.When you see or talk to the same employees, and the service continues to be quality, one can’t help but feel the employees are happy, loyal, and they ar no e treated well. Take care of employees, they take care of you.

They did a good job. Kind of expensive, but thorough in their diagnostics. I guess the bigger companies need more profits to pay for their larger workforce. I get it. But I have received A/C service from smaller companies with better customer service for several hundred dollars less. I will admit, they did a good job and we are comfy and happy; however it came with a premium price. Just remember you get what you pay for so dont go too cheap...

I would like to thank Kings aire and their team in particular Mr Rosales for the outstanding work in converting my AC/HEATING UNIT TO REFRIGERATED AIR. I had to transition due to numerous issues with mastercool unit and a part of the duct system that had rotted which was causing leaks destroying a section of my ceiling. This team showed up on time as scheduled and promptly got my new system installed. These gentlemen showed their experience and even left the work area clean. The sheetrock installer did an amazing job repairing the ceiling after the ductwork was installed. I have used kings air in the past and today i can say i will definitely continue with their service and would recommend them to others. I never do reviews but was compelled to share as i have had bad experiences with other contractors why not share the good ones! Thank you Kings Aire for making this a smooth transition!

Christian and his co worker were the bomb! Very nice and respectful! Answered all my questions and gave me advice on switching air filters! They loved my dogs! Christian came out during the spring to replace a burnt plus and out let! He is awesome! See you in the Spring!

Just wanted to thank the tech and his assistant for being professional courteous, friendly and very knowledgeable. Quickly diagnosed the issue, changed the part. He also advised me of a few additional parts that would enhance the performance of the unit. Well be using Kings Aire again.

Chris was on time, very courteous, very professional, and did a great job setting up my HVAC system for summer/winter use.

I called Kings Aire on a Saturday Night, and Mario Espinoza the technician arrived within 30 minutes. He quickly assessed the unit outside and found the problem. He replaced the capacitor and checked the rest of the unit. He made recommendations for further maintenance.Mario is a very respectable young man. He is very knowledgeable and answered all my questions. I highly recommend him and Kings Aire for future maintenance and repairs. Thank you Mario!

Very pleased with the service provided. The installer, Mario Espinoza, was extremely professional and a pleasure to do business with. On both occasions when Kings Aire personnel visited my home, they diligently followed Covid 19 protocols. All in all a very satisfactory experience.

Christian Perez provided an outstanding service to the unit at my grandparents house on Cathedral Cr. a few weeks ago. He made a thorough assessment of the unit and offered guidance of the next steps to bring the unit up to par. Very happy with the service!

Mario was extremely knowledgeable and professional.

Great services. Mario was quick and efficient. Took time to explain in detail the problems with my system and gave tips on how to avoid future problems. Great company and customer service. Thanks Kings Aire.

I am greatly pleased with the service provided by Kings Aire. Technician David showed up early during the scheduled appointment window, was professional and wearing protective equipment. He thoroughly explained to me the issues involved with my inoperative a/c unit and advised me of options for repairing it. Thank you, David and Kings Aire for getting my home back to cool. My dogs and I greatly appreciate your work.

They showed up on time and performed the work that was quoted. The job was completed quickly and efficiently. I would use them again. Basilio and Cesar were very knowledgeable and courteous.

Christian Perez serviced my in laws home on Breeder Cup Way and showed up with a winning attitude. He was punctual, efficient and profession and he serviced the unit for the upcoming season! Great Job!

Great Service we have used Kings Aire for each of our HVAC service. The company is professional and workers showed on time. They completed work quickly and explained to me what was done. I will continue to use their services and definitely recommend them for any HVAC services you may need.

Kings Aire was fast assisting me and our broken heating unit. The technician Angelo was polite, efficient, and competent! I will be continuing to use Kings Aire from this point onwards. Best in El Paso!

Could not be happier with the whole process with Kings Aire. They provided several options for our home and explained the benefits of each.The installers were very courteous and cleaned up after themselves each day. They kept us informed of the progress each day of the install. there was a small issue and when brought to their attention it was correctly quickly. We convert from a Master Cool system to refrigerated air. Based on the layout of our home we purchased, a furnace, a roof AC unit and split for a hard to cool area. I am very happy to recommend them. When taking the whole experience into consideration we are well pleased.

Mario was very professional conducted the semi annual mtc and noticed that the fan needed cleaning. He did a great job. He was a pleasure to work with. Thanks for the great service.

Very Professional. Highly recommend

We service our two 🏡 homes with Kings Aire for the last 15, 20 yrs. Always professional,On time, quality work and friendly. We have been very happy with Kings Aire. ChrisIs our guy (service tech) hes awesome.

Service employee was professional, courteous and explained in detail what he performed on call. Also followed COVID protocol!

Freindly service, clear explanation with defects with heating system. Work was fast and efficient. I will definitely be calling them back when needed.

Chris and Robert efficient, courteous, informative and very good at answering all my questions. Great customer service!

If you want GREAT SERVICE,(On time, professionalism, cleanliness, honest personnel). Call Kings Aire, Mr. Villa and his team are exceptionally serviceable.thank you Mr. Villa for an awesome job you performed for my family.

They were on time and did a great job!

I had a burnt fuse and flooded pump and they walked me through the process of fixing it in order to prep my system to be ready to communicate with our new nest thermostat. Jesus and Hector spent a lot of time on the phone with me and even FaceTimed me to make sure I was doing the right thing! Awesome service.

I was very lucky to get a same day appointment when out air quit working. I called several places with no luck. The office staff was very professional and helpful. The technician Mike was great. Found the problem, fixed all in record time. Kings Aire will always be the first place I call from now on. We were very impressed

Extremely professional service and even taught me a couple things about our system.

The service & dependability of Kings Aire is excellent.Chris is an amazing technician. Always thorough, conscientious & prompt.

Kings Aire technicians are very professional, knowledgeable, and and do a wonderful job. I was very pleased with Mario Espinoza, our technician. Very dependable, highly recommend Kings Aire!

I cancelled my order because they wanted to place the unit in an area that I did not a greed to and they tried to sell me a unit I did not agreed to pay for. It took them a month an a half to remove the unit from my home. The technicians jammed my heater unit and un installed my alarm system along with my door bell. The company is not willing to take responsibility or send a technician out to fix it or reinstall what they uninstalled. They jammed my heater motor with duct tape and took my damper. Good think I kept the contract and now Im placing a lawsuit. Im not the type of customer to write a bad review but as a single parent is difficult to make ends meet and still have to pay a fee for a technician to come fix and replace something that they did.

After getting very expensive quotes and not really a breakdown of what the issue was with our AC units we were worried that we were not going to be able to fix our AC problem. Luckily we came across Mr. Villa at Kings Aire who took the time to explain what the issues were and provided us with a solution. If you need a trustworthy HVAC company in El Paso who will not oversell you and really take the time to identify your needs there is no other company. Thank you Mr. Villa and the Kings Aire team!

Its was really good it! My experience there wasnt bad at all!

From the first contact call to the actual maintenance, excellent! Professional customer service from both technicians. Ramon and colleague. Thanks! Will be using your service in the future.

Punctual and very professional. Explained the problem in detail and their solution.

Kings Aire performed all furnace maintenance. Filters changed in both units and removed and replaced a capacitor in one unit. Performance check for heat on both units all operating efficiently.

Excellent customer service provided by Roman. He showed up on time and was very professional.

Mario E. Was our HVAC technician. He was punctual and very professional . We appreciated how he used pictures of what he did to our AC unit to explain the procedures and parts replaced. Mario E. Was very skilled and knowledgable. We would Definitely call Kings Aire Again! Highly Recommended!Thanks Mario E!

High pressure sales pitch from tech. Received a quote 4 times what I ended up paying another for the same service. Could not provide information on when needed part would be available..One time was all it took to tell me to look elsewhere for quality work at a fair price.

I had two technicians show up and they both went through the process and gave helpful recommendations. Ive even been given an eye up on a possible problem for the future. And of course Ill have them back the moment it occurs. Thanks a lot!

Great service! Had them install a mini-split AC unit and all said and done the install is professionally done. There were a few concerns but nothing major enough to affect the install. AC also runs VERY quiet, I have to listen for it to hear it.Update:Had some noise issues with my AC that were hard to diagnose, Angelo finally was able to take apart and diagnose it and fixed my problem 100%! He was also very sympathetic and understanding of my frustration which is a huge bonus!

Christian and others are always on time, do great work, and answer all questions.Thanks!

Tech was on time, professional and courteous. Explained any potential problems to address for next maintenance service

This is by far the best HVAC company in el paso with great company service!!

Technicians were prompt and did a full evaluation. Made some adjustments, checked the system 3 times before they left. Working well when they finished and left.

Technician was very professional snd courteous. He also was on time

I coordinated with Kings Aire on a commercial project. Not only did they have very competitive pricing, they were efficient and punctual. The quality of work is excellent. Will definitely reach out to Kings Aire for any future needs. Thank you for everything Neto!

They are always professional...and David is great, hardworking and professional and nice.