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American Furniture Outlet
1025 E Missouri Ave, El Paso, TX 79902, United States
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American Furniture Outlet

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Pa
Review №1

Very friendly staff, super prices and Daniel delivered my sofas the same day. I bought beautiful new furniture at a fantastic price!! Very happy.

Ad
Review №2

I am extremely happy with my purchase from American furniture outlet. Greg was very helpful. The quality of furniture I found and purchased exceeded my expectations. I will return in the future.

Mi
Review №3

Highly recommended!! Greg is the absolute best! Even though he was short staff, he made sure my furniture got delivered on time. Greg, the owner actually rolled up his sleeves and helped carry/assemble the furniture, nothing stopped him from delivering this set to a customer! Not just that, but the quality of this furniture is top-notch! Extremely happy with the level of customer service received. I will definitely keep you guys in mind. Thank you!!

As
Review №4

The owner, Greg, was very sweet. He helped me out as soon as I walked in and allowed for me to browse around. I came across so many good deals and was able to find exactly what I was looking for, and at great quality too (real wood!!). I requested for the furniture to be delivered, and they came right on the next day. It was Daniel and his coworker. They assembled it super fast and left it very well done: was so happy to finally see it in my room put together. Love it!

St
Review №5

The owner Greg was very friendly and helpful. Awesome quality furniture and great prices.

Pa
Review №6

We were shopping around for the perfect TV cabinet, after visiting some furniture stores, I am happy to say that we did find the perfect cabinet for us at A.F.O.The style, color, size, price, perfection!It happened that we just moved back to El Paso, and Greg, the owner so kindly kept our cabinet until we were able to pickup.Great Customer Service.

Ca
Review №7

My husband and I shopped here for the first time and were so impressed with the selection of furniture, the quality and the prices. We left with a leather sofa and love seat recliner set for our den and could not be happier with them. I will definitely be back and would totally recommend this store. Greg Daw is such a nice man and we enjoyed doing business with him.

Pa
Review №8

Great show room! Nice quality furniture!

Do
Review №9

Ordered a new Speed Queen washer and dryer from American Furniture. So happy with the quality of the product! The delivery took awhile as it had to be shipped to the store from the factory. The owner however called and updated me regularly about the status of my order and once received it was promptly delivered, installed and tested for immediate use. They even changed the door of the dryer to open from the opposite side for me! I will definitely check here for furniture, appliances or decor items I need for my home before going any place else. Great service and prices!

Ma
Review №10

My husband and I have recently downsized and found ourselves in need of several items of furniture. American Furniture was perfect and Greg Daw is wonderful to work with...always willing to go the extra mile.! They will have all my business for sure.

Vi
Review №11

The owners were very knowledgeable about the furniture construction. Prices were great and delivery was very prompt. The couch looks great in my living room. Even got a handwritten thank you card!

Sa
Review №12

Wed bought a couple of chairs from American Furniture Outlet and were pleased. So needing furniture for our new home and after shopping around, we asked if American provided in-home decorating assistance. Greg drove to Las Cruces that day! He listened to our needs, took photos, and scheduled an in-warehouse appointment. Greg and Susan Daw had 4 possible arrangements ready; we LOVED one. Sofa, love seat, and 4 chairs were delivered, existing furniture moved into den, new living room furniture was set up and arranged; Susan even moved photos and pictures to better positions. We have never had such service. Highly recommended.

Mi
Review №13

Great selection of very nice mostly affordable furniture. Great quality items at good prices. Staff was very attentive even though they were quite busy! Can hardly believe how much they fit inside their store. Check it out!

ma
Review №14

Mr.Daw and his wife were both very nice and patient with me whule I was making a decision . They delivered the furniture the following day which was awesome and they have a 6 month no interest plan that made me feel content with my decision and shout out to the delivery crew that worked quick and professionally when they came over to assemble the furniture

Ma
Review №15

Great and longstanding locally owned company, extremely friendly and helpful. You can browse in comfort with no sales pitch. Found exactly what I was looking for in great quality and named furniture at a reasonable price. Thank You Mr. Daw.

Jo
Review №16

Greg was super nice and very patient with me and my wife as we had problems deciding what furniture we wanted. This is a great place to shop; no pressure no hassle.The furniture has to be ordered and takes a few weeks to arrive. Greg called once it was in to set up delivery. Everything arrived and we love our new living room set. I will be shopping here again.

Bi
Review №17

Best place to buy furniture in El Paso. I was looking for a bed and had a very specific style and color, while they didnt have exactly what I was looking for Greg was able to locate what I wanted after looking through manufacturer catalogs. I also found a great deal on a couch that was in their showroom and they were able to deliver it only a few hours after my purchase! Amazing customer service, Ill definitely be back for whatever new pieces I am looking for in the future.

je
Review №18

They were very courteous, helpful and knowledgeable. as everyone in the retail service industry should be. we bought a mattress a recliner and few other things they said they would deliver it in a few hours they had it in our house in less than an hour...

Pr
Review №19

Very wonderful service and got what I needed today for my clients thankyou for helping me so much

Lo
Review №20

I was very pleased with my experience with American Furniture Outlet on 5/30/18. Mr. Daw answered all my questions by phone and when I went into the store. I found exactly what I needed and at very good prices. The 3 pieces I purchased were delivered that afternoon! I will check there first the next time I need a piece of furniture for my home. Thanks!

Pa
Review №21

Visited AF for the first time recently and was very pleased with the personal attention from the owner Greg Daw as well as the selection and quality of items in the store. My wife purchased a number of items which arrived in good condition exactly when promised. My only complaint is that I couldnt get my wife out of the store fast enough since she kept seeing something else she had to have.

Me
Review №22

I love the table I purchased from American Furniture Outlet. It is great quality and looks perfect in my house. The entire staff was extremely helpful throughout the process. I would highly recommend shopping here!

He
Review №23

We bought a recliner from here. They were very friendly and accommodating. We would definitely buy furniture from here again.

Ri
Review №24

Salesman was very friendly and I love my bedroom set.

Ne
Review №25

They helped me pick out fabrics for my entertainment room and dining room it came out great! So now my house doesnt look like everyone elses furniture its original and beautiful and prices are better than other stores and cities weve been stationed at 5 stars!

1T
Review №26

Had an awesome experience with American Furniture. Greg was incredibly helpful and informative! Will use in the future for any other furniture purchases.

An
Review №27

If I could have given this establishment lower than a one star, I would. My family lost everything in a house fire, and I had to replace everything in our home. Now shopping for all new home furniture may sound nice; however, it was challenging having to do everything of this sort alone with two young children since my husband had just left on deployment.After visiting many furniture stores along with having a horrible experience at Conn’s, I decided to go with American Furniture Outlet. Thinking it would be best to support our local small business owners. Being ripped off wasn’t something I had in mind. Upon walking into the store, we were greeted by a lady, and I explained what I was looking for and also asked about their policy regarding holding merchandise. My home was in the middle of the rebuild, and the promise date was pushed back countless times. I wanted to be sure my order wouldn’t be returned to stock after a certain period. She then directed me to Greg Daw, the owner. At first, this man made me feel as if I were just a young mother who wasn’t serious about purchasing anything. I could tell this by the body language along with the facial expressions I was given. It wasn’t until he heard me on the phone with my bank raising my debit card limit when I was treated like an actual customer. Yes, at this point, I should have walked away and continued my search, but I was so stressed and wanted it done.The entire order was about 6k for two complete bedroom sets, including the mattress. It wasn’t until I purchased my dining table from a different location when I learned that Mr. Daw had sold me items I did not need. My bed was supposed to be a platform bed with no need for box springs since the bed came itself came with the necessary foundation. He insisted that I needed what’s called boogie boards to make the bed last longer (which don’t even match nor look new). I was charged for another box spring for the queen I purchased that also didn’t require one. The set its self was way overpriced, and I had found the same thing at a lower price. I asked for a price match since that is what they state on their website “price match guarantee, “ but because I had ordered everything more than 30 days ago, they wouldn’t price match. Mind you; nothing had been delivered yet. I asked Mr Daw, to refund me for the box spring I didn’t need along with those silly boogie boards however he refused. I asked if he could lower his delivery charge of $200 since everywhere else charged no more than $60, and depending on the ticket amount it was free. He refused and stated, “their service wasn’t like any other in town.” I had better customer service from Furniture City not only with their delivery crew but the employees in general. So in summation, if you would like to be sold overpriced items, items you don’t need and charged a ridiculous delivery charge on top of your order, this is the place to go. And Mr. Daw is the person who will assure you, that your getting the best deal there is.

Pa
Review №28

People are great! Furniture is beautiful. Prices a little steep.

Le
Review №29

Helpful employees and all around great service! Definitely recommend.

Sp
Review №30

Comment posted by accident

Go
Review №31

Very good quality furniture

Ty
Review №32

Fast same day delivery

Sa
Review №33

We bought furniture from here 10 months ago, we unfortunately have to replace the set we bought from here already.

Ma
Review №34

I just went in to look around.

Li
Review №35

Great customer service

al
Review №36

Nice furniture

Ho
Review №37

Rookies

S7
Review №38

Overpriced

st
Review №39

No consist schedule.

Information
20 Photos
39 Comments
4.1 Rating
  • Address:1025 E Missouri Ave, El Paso, TX 79902, United States
  • Site:http://americanfurnitureep.com/
  • Phone:+1 915-771-7447
Categories
  • Appliance store
  • Furniture store
  • Mattress store
Working hours
  • Monday:9:30AM–5:30PM
  • Tuesday:9:30AM–5:30PM
  • Wednesday:9:30AM–5:30PM
  • Thursday:9:30AM–5:30PM
  • Friday:Closed
  • Saturday:9:30AM–5:30PM
  • Sunday:9:30AM–5:30PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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