This place has been awesome for the last couple years, but in the last year they have raised the rent twice. Im sad but going to have to find a more affordable place...
Great customer service. Little more $$, but well worth it. Clean, Secure Easy access
I have been a customer at this facility for a good 8 years. Ive seen a number of changes in managers and throughout it all - I have been treated very well. I have my boat parked in one of the covered parking spots and have never had any problems. The only thing that was a little hard to get used to was the new key pad at the new entrance on the south side of the property - It is a bit higher than I was used to......but Lea is GREAT! What a pistol! I would not hesitate and have in fact recommended this facility to a number of friends.
Very nice quick efficient process. I was able to rent the parking spot right over the phone. I was very pleased to have taken care of all my needs right over the phone! Thanks guys for a great experience!
Just started parking my new RV here. The lot looks clean and secure. The staff was extremely friendly and helpful
We bought a used motorhome and are catching up on some of the routine mx. Premier (Karl) actually is teaching us about elements of the coach (inverter control, interior repairs...) as we go along, and we didnt buy it from them!!! Great team.
The nicest office staff. They took there time and explained everything to me over the phone first. Then when we came in she showed me where everything was and made sure my husband knew how to operate gate in and out. Looking forward to storing our RV with you.
We made a reservation about a month ago for February 6th. Today, January 31st, we called to see if we could get our reservation moved to today. We we told that they dont have anything available. We have an email, with a reservation number but they still couldnt help us. Bad service and zero effort for accommodation.
Very nice, clean and up kept storage facility. This facility is paved, so no dirt to cover the vehicles. Has both covered and uncovered parking, and storage units as well. Management is awesome, and really cares about both the tenants and the property.The only issue I have is with other tenants who dont follow the no piggy back policy.
Great amenities and good people!
Friendly helpful staff, clean and secure facility.
Excellent service
Im buying an RV and I needed to find a place to Park it(since i cant park it in the driveway..association and neighbors would hate me..LOL:) I didnt realize that there are a lot of places to choose from. I started by calling around just to get prices because I had no idea how much it would cost. When I call Premier RV the lady that answer was so helpful and also answered all of my questions and even questions that I wouldnt have had any idea to ask. So I went down and check out the property because I wanted to make sure it was safe and secure and that it will be perfect fit for our RV:) IT was PERFECT!! They are great and very friendly.Thank you so much for taking this worry off my plate:)
The office staff went out of their way to make me a bigger unit even when they didnt have one available. Thanks for all the help!
Just moved my RV here since they have covered spots at a reasonable rate. I dont have a super nice rig but I love it and want to protect it from the sun and the rain.
The management is amazing and very helpful. Very clean and organized storage.
BEWARE.. Our 25 baja boat was stolen from the facility. There was only 2 weeks of video. So we have no video and no info on who might have stolen it. Or how they got in to the storage facility. We were also unaware that a boat was stolen from there before.
Have been keeping my RV here for the past year and love Rhonda she has been great. Very friendly since the first day we met. I thought very long and hard about all the reviews that I had read before renting here. But fell in love with Rhonda. So I gave it a try luckily she had a spot away from all the body shop stuff. And it has been a great spot to store my RV. So the bad news the first time I was to return the RV and dump the tanks cant get into the dump lane. Body shop had RVs and trailers blocking the area. So unhappy to spend the next half hour to find somebody to clear the lane before I could dump tanks. To avoid the blockade of body shop equipment, for the next few trips back to park rig I would come earlier then before. Like six am prior to the busy body shop operation lane near the dump station started. Or later after they shutdown for the night. But that happens to be a pain in the a** sometimes. This past trip to the dump lane was no fun. I thought I would just take a chance and go at a time that was convenient for my schedule wow no go. Very bad idea blocking the dump station again was you guessed it. Two of the body shop rigs and equipment in the way again. So I give its not nice to treat one customer better than all the others. We all pay the same price for our spots why can they park anywhere they want Very inconsiderate. Im sure if I had parked my RV blocking an area that I would be told to move and not do it again. I believe that the body shop has been told about blocking the lane but it continues. They must be paying some very high rates to actually act like they own the place. And maybe they do. Still just had to vent before I leave. Hope that if you are still here reading this super long sad story of mine. You understand what you are going to get if youre renting here. If I only took my RV out once a year I would think about staying. Good luck and happy travels
We stored our boat here for 3 years. We never had any issues and absolutely loved this place. Sadly we recently sold our boat and will be no longer needing their service. If in the future we do decide on another toy there is no doubt in our minds where we will store it at.Thank you Premier for the outstanding service you offer.
I have been renting & storing from Premier RV & Self Storage since 2004. All I can say is that Heather is awesome! I would never consider going anywhere but Premier. I have never heard her say NO, she always works hard to accommodate my requests.
Premier RV storage has been a Wonderful experience to deal with.. I have dealt with Rhonda with all my Storage needs she is very helpful and friendly... I recommend her and Premier all the time...
Great service best price on propane large parts and accessory dept
Heather has a great personality with all people she encounters. A multi taster that gets the work done thats placed in front of her big or small in a friendly and helpful manner. A great Company asset!!!
I have been a customer here for 3 years!! The management has always been wonderful! Anything I have ever needed I have always been assisted with prompt, and professional service. I will recommend Premier to all my friends and family!!
Overall Im satisfied. My only issues have been when I had to move spots because the customer behind me wanted to use pay of my spot. Also is impossible to use the dump station because vehicles that are in for repair at the shop are always in the way...
Heather the manager is AWESOME! Very helpful, professional, and hard working! And, always willing to help the community. Very clean facility. Would highly recommend!
We were really satisfied with the service we received at this storage facility! The price was reasonable and I am confident our RV is secure. The staff is friendly too!
Have used the repair shop (Fix It) here for my car and was quite satisfied with the work and the staff. Was recommended by my insurance company.
Very Attentitive Managers at Premier Rv. They went above and beyond in the time of our need. Thank You so much for providing us with very professional service.We checked many other sites around the area and none could compare. There rates sometimes lower but the properties really showed why they were discounted, not worth paying the lesser amount. I feel safe and love the clean facility.Thanks for all that you do,
This is for our customers. I give you all Five Stars. I am new and never had such patient customers . You have really made me welcome .
Clean covered parking, helpful and friendly staff.
Always EXCELLENT customer service, reasonable rates and website is completely user-friendly. Best bang for your buck with family atmosphere.
Good place for parking your RV and the people are friendly too.
Love the manager Rhonda she is avery nice lady.😉
Have only been renting at premier self storage now for about 6 months. Absolutely every time I go to either pick up my trailer or drop it off it is an hour long ordeal. The body sh MOop has absolutely over ran the entire facility. It takes 30 minutes to find someone within the body shop to move thier RVs, trailers, and vehicles just so that I can get my trailer out of its spot. Then upon returning another hour long ordeal to get someone to move whatever they decide to park in my spot, in front of my spot and up and down the aisles. One of the benefits/amenities of premier self storage is they have an on site RV dump, exclude that, its 10 RVs deep in crashed coaches and trailers. It is literally work for myself as well as two other tenants I have had the pleasure of verbally bashing premier with to obtain or drop off your RV at this business. The storage end of this facility has showed me that they are obviously not in the business to actually store peoples RVs, the sign out front should read RV body shop and nothing else. I spoke with Rhonda today about my issues, she did seam to actually be a bit concerned but it still took over an hour and a half to dump my trailer, and drop it off, the body shop personal are very bothered by any of the rental Tennants and very inconsiderate and seem to be put out by anyone needing them to move RVs out of or in front of a place that I pay for. In addition to all of this I am also a state of AZ retired fire fighter and can absolutely tell anyone reading this that if the fire Marshall were to visit this facility they would fined for not providing any type of access to many of the areas within the facility. If premier storage were ever to have any type of an incident an engineer would zero chance of gaining access to 50℅ of this facility. Chief Jim wise with el mirage fire would be forced to squirt water from the other side of the wall and pray that it makes it the actual area that was in harms way. I give this facility terrible review and would urge people to pay the extra few bucks to store thier possessions at a place that did not have these issues. I am sure that most will read this and say I am only a disgruntled customer, if your a Tennant now, next time you go to get your RV take a moment and look around, even if it may not affect your specific spot think about the safety issues if an issue did arise. And if your a customer visiting this facility to possibly rent a space, do yourself a favor and do a small walk around the facility and keep my review in the back of your head as it just may be you that has the same issues as I have had now for 6 months, I am currently seeking another business to store my trailer at.Went in this week and met with Rhonda from the storage facility. Rhonda was extremely helpful with my frustrations and did everything she could to rectify my problems that I encountered. Since then she has given me a new spot to park my trailer away from the clutter of the body shop. During my last visit I also was witness to a much easier maneuverability of the aisle ways and office area. Thank you Rhonda for your time, effort, and working with me and my issues.
1st experience was OK except with a 40 5th wheel and longbed truck, I could not get into the spot, as long motorhomes were on either side and a sideways car trailer across the way. They allowed us to select a new spot, which was better but still hard to get into.2nd experience at the new spot OK at start. Then a trailor showed up in the end traffic aisle which prevented us from getting in. Many other motorhomes and trailors in the traffic aisles. Wonder what the fire company would say about that?Upon speaking with the lady at front desk, she stated well you picked the spot, but maybe we can find another spot. I told her, yes, we picked the spot, but the circumstances changed when you allowed a trailer in the end aisle. She kept saying the same thing over and over you picked the spot. I guess she is just a little thick about the circumstances changing. She said that trailer belongs to our bread and butter tenant, which is a bodyshop/repair Company. I said well I guess that takes precedent over the other customers. She said there was nothing she could do..........you picked the spot. I looked at the door and said who can I talk to that cares. She stated you can go outside and talk out there. So much for Customer Service. Again a person that just doesnt care. I said that does it, we are out of here and gave her notice that we were going elsewhere. She pretty much didnt care and again said you picked the spot. After contacting some other storage facilities, other people have had the same kind of treatment.Bottom line is that you pick the spot, but when a trailer pops up in the aisle or maybe a tree grows in your spot, its tough you know what.........YOU PICKED THE SPOTWould never go back even if had to pay twice as much.
Great place to store RVs and stuff
Always a great experience!
Good place to go
Very professional and courteous.
Excellent place to store an RV.
Good storage lot
Great service:)
Great RV storage!
New management
H3 mmm2m22333337