The smaller stores such as Ace Hardware have much better inventory awareness. When the bigger warehouses run out of something I can usually always find it at Ace. It also knows what things are needed for a particular community such as our farming and country needs.

Great staff. These people always go out of there way to help. 👍 worth the extra dollars.

The employees are always very knowledgeable and helpful. One of El Centros long time stores. I prefer going here than the big hardware stores especially if I have questions about my project.

Staff helpful, great selection, clean store no complaints

We got a 2 x 4 board and they even cut it for us

Imma be real. The only reason Im giving this place a 5 star review is because it is the only place that supplies my favorite soda. The lady that helped me when I went was super nice and was able to help me find the soda I was looking for in the stock room. And its been a soda Ive been looking for, for years.

A little hard to find items because it is a new store. Bright and clean with friendly service! Highly recommend!P.S. It sure looks like my old Sears Store!

Great service by Sandra Espinosa.

Very well organized place, feels good to shop in here.

Went in to buy a table saw blade for laminate for 9.99, but found out they did not have the accessories needed to install flooring like the wall spacers nor the tapping blocks. Somewhat disappointed. This store needs to expand its infectious if its going to attract home depot customers.

Great place just a limited supply of what I need.

Prices high, had no plants or anything I needed. But the guy who helped us was amazing

Great service got all the help I needed

Good service🙂👍

Excellent staff very helpful.

Excellent service. Thank you, Jennifer!

A very nice woman who i dont remember her name but was so helpful, and the manager was equally as helpful. great store.

Lots to choose from, busy place if u need help Run out of shes fast. Helpsout to car!.

Great place for repairing faucets. Helpful employees as well.

Has treagar pellets, air filters and bird seed.

Had the filters and materials that I use for the a.c. unit as well as things I need to make nice walking sticks

Excellent items for garden & plum Bing, but the best its the personal service.

Great service, selection and prices.

Staff friendly and the place is clean..

Excellent customer service

Friendly staff and very knowledgeable and helpful personnel.

Very polite staff. Always satisfied with my purchases.

I recently had a replacement automobile key - the type with a chip - made for my pickup, and the service was very good. The new key worked correctly the first time. Thank you, key man. Plus, I wanted to give Karen at the Customer service desk a big thumbs up. She got swamped with customers (including me) in a big clump and she got us all out of the store with grace and aplomb.

Good quality tools & service

Very organize and good service

Really convenient place to shop. They have a great selection of hardware and housewares, but not a hundred options for the same thing like Lowes or Home Depot does. So its easy to find what you need quickly. And their prices are really low too. There are plenty of people working on the floor to help out and everyone is very friendly. I prefer to shop local and support local businesses. Imperial Hardware is one of the oldest family-run businesses here in the Valley. They carry most of the same major brands and lines as a big chain store. Its not generic junk like Harbor Freight sells. You cant go wrong . Its also a great place to fill your propane tank.

Small and friendly store.

People are very friendly and helpful!! Specially diana

Always have employees ready and willing to assist for what your looking for specifically or even browsing around for. Have almost everything in stock premium or regular brand. Love my local hardware store to the competitors usuallly.

Pricey

Super helpful staff. Employee who helped me get the tools and materials for my weekend project offered different ideas and products to help me get the job done right. And the prices were very reasonable!! I wasnt expecting this type of pricing and service, I might make this store my one stop shop for all my future projects.

Good selection

Quick and efficient

Its a great store to shop. Everyone is friendly helpful and nice. Cashier Jonathan is always sweet friendly and helpful.

I think they are going out of business...slowly. The merchandise said Reduced but the price didnt indicate that.

Great service, very knowledgeable

Staff was very helpful and knowledgeable

Kay from the El Centro store has got to be one of the most professional and yet to be one of the friendliest staff they have on hand

They are always helpful and very good about having items in-stock. Quick in-and-out too. 👍🏼

Outstanding customer service !

Didnt have what I needed not good

Great prices, great service the staff is awesome and overall great store...theyll have it when nobody else will....👍👍

Good service

LOVE THE CUSTOMER SERVICE HERE..ALWAYS WILLING TO HELP WITH A SMILE...

Imperial hardware still in transition hardly no product on shelves

Little dirty

Great Place, attentive & prompt service, very clean & organized, excellent shopping experience, better than Home Depot or Lowes!!!

Store for hard to find repair supplies

I tried to search for floor tile. Found it impossible to find any after 39 minutes. Lots of other related products but no tile.

Always able to find things that arent available anywhere else. Great local store!

Great customer service and all the stuff you likely need!

Very helpful

Always a good customer service .

Very good store and wonderful helpful staff

Helpful and had exactly what I needed when Lowes did not!!

I always get ask if I need help and the associates never hide like Home Depot or Lowes.

Good employees!!

Great Customer Service!!

Good store, always find help, everything easy to find

Very good customer service

Shop local they have facial mask

Outstanding!

Excellent service and support for the public.

Great service.

Very good service

The place to go when you need to small stuff to not the big stores have

Always great service!!

Staff always on hand to help out . thanks

Lots of love me

Good service

Has everything u need

Nice...

Excellent

Very good service they treated me very well

Good price

Very well attended

Very well stocked

Very good assortment.

I missed my December rewards and most of the pricier things

Very good place to find things you cant find in lows and home depot

Well

For being a less crowded place you have better staff attention.

Good things for the house and repairs.