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Walgreens
100 N Imperial Ave, El Centro, CA 92243, United States
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Walgreens
Comments
Lu
Review №1

Just because I am wearing a hoodie does not give the workers the right to stare at me and follow me around like I might steal something. I am a regular at this store and had worn the same hoodie several times before so this was outrageous. Im sorry you were robbed by someone else wearing a hoodie recently, but that doesnt give you the right to make a loyal innocent customer uncomfortable. I will not be going back to your store for awhile. I am a small woman and having two men follow me around and stare at me gives me the creeps. Get your attitudes in check.

Li
Review №2

Very helpful.

Ry
Review №3

Staff is horrible pharmacy doesnt want to do their job and talks bad to the customer over the phone. They hung up on me and when I called back to talk to a manager they just put me on hold forever. Place is rude. I will be calling corporate

Se
Review №4

Very poor costumer service! I’ve waited forever to pick up photos and they said oh we can’t find your pictures! I’ve always loved walgreens but not this one!

Ti
Review №5

Since I moved here in June 2019 I’ve used two different pharmacies. I used Walmart and had so many problems with them. The pharmacist were rude then we switched to Walgreens and I haven’t had anything but positive experiences. They are always so nice and helpful. I’m not sure why they have such bad reviews? Maybe there was a different pharmacist technician during those bad reviews. But I like Walgreens so much. Favorite pharmacy out of the two.

Sa
Review №6

I needed my medication as I was out of my area. No other pharmacy was able to help me. When I contacted this Walgreens, El Centro, they took the prescription from the old Pharmacy and rendered my medication swiftly. I usually do not pay for my medication, from this other, however hi rather pay this Walgreens and be sure that my medication is ready when I need it. Kudos to all of you!

Ra
Review №7

Ive been a client of Walgreens for over 18 years. I have mostly used Walgreens in San Diego and Riverside county. Due to work I am now in the Imperial Valley and well I had to go to this Walgreens and its a total nightmare. I dont usually give a bad rating to any place. But this one deserves a -5. Customer service is rude. Theyve ask this old ladt to wait then forgot why.. 20 minutes later they asked this her. Can we help you.. they need to clean house.Please help yourself and avoid going to this pharmacy..

No
Review №8

Ive been coming to this Walgreens for 2 years and lately Ive seen new faces which is a good thing the service is even better and faster I must say, I had a great experience with a gentleman with a great smile named Jesus. He explained the rewards I get for every RX which I was clueless, he devoted all his attention to me while i was at the cash register and didnt rush me out, that day the pharmacy was very busy. I will continue to do business with this Walgreens

Ca
Review №9

A nurse called in a medication for my 2 years old and faxed it- told the pharmacist also that the original prescription is with the father- father arrived with sick child- meds are not yet ready. They said- they needed the original prescription- we call the meds all the time- what’s the difference? And ohh— was asked what’s the insurance of the patient- horrible people- service first before money—Bilar pharmacist is super rude—— and Hope is very very rude-If you guys have a choice- don’t go here-

ka
Review №10

Not once, but twice I have had problems with this store. The first time I bought items there and I later checked my bank statement and had been charged the same amount 3 times. I spoke to a manager about getting my money back and he refused and said there was no record of it. After going back and forth for about 3 days I gave up and contacted my bank and my bank gave me the refund. The second time I purchased 2 items at a walgreens in a different city and didnt end up using it so when I got home 2 days later I went to return the 2 items with a recipe and was denied a return. They said because that walgreens didnt carry the same item. On the back of the recipe it clearly stated that if I am not satisfied with the item I can return it at any nationwide walgreens, I called the 1800 number and theh said they couldnt do anything about it. The original walgreens where I bought the items if 5 hours away so Im stuck with the items now.

Nm
Review №11

Great customer service! Brought my prescription back from CVS who’s service was horrible and Walgreens filled it Immediately! Keep up the great work!

Al
Review №12

I would not even give them one star.. my son has no insulin and they do not have a pharmacist so they could not release my insulin for my sick child..

Ro
Review №13

They make you wait up to 3 hours to fill a prescription. Then the line is always at least 15 mins long. They lose medications are running all over looking for where they put it. And if u call them expect to be on hold for 20 mins. The only good thing is they have one amazing pharmacist that is nice,funny, and explains everything to you really well.

Ma
Review №14

Waited on the phone for 20 mins and didn’t even get connected to anyone. Everytime i show up it’s minimum 15-20 min wait and the staff is incredibly rude and unprofessional

Al
Review №15

Worst customer service ever

Es
Review №16

Worst photo lab, ever. Depends on what type of photos you are printing, but I spent time taking my photos and editing them. Only to have the photo lab lay a huge turd in them. I know I need to print them at reliable lab but I was hoping that in a pinch it would be ok enough, but nope. Also, the paper they were printed on was not very good either. I have bough printer photo pages that were thicker than that toilet paper.

Me
Review №17

Compleatly rude, don’t have time, always blame great doctors on not having pills, as much as two hours they let you wait. Feels like they hate the disabled. Manager...Short Latino guy is stupid and biligerant. Worst people in medicine.

Pe
Review №18

This place deserves zero stars for how it treats its customers. I had the brand of one of my meds changed and had a bad reaction to it. Not only did they not believe me but I had to insist and call several times to have it changed back! The pharmacy tech told me Im costing them more money as she was exchanging my meds today. Screw you Walgreens, for caring more about profits than the health of your customers.

Sh
Review №19

The people are overworked and it is reflected in the quality of the service. Ive waited on the phone for 18 minutes and waited at the drive up window even longer. So whats going on? Ive dealt with other Walgreens and Ive never experienced anything like this.

Ro
Review №20

The pharmacy people are lazy hate this place target is way better

Ja
Review №21

The Pharmacy department at this Walgreens is the worst we have ever experienced, And we have used many other of their stores in several other states. Unfortunately they are the only Walgreens for many miles. First the phone is always busy and they put you on hold for long periods of time. We always call to make sure or prescriptions have been filled and are ready to be picked up. There is often a long line 5-6 customers waiting to be served and only one employee to wait on customers. Nine out of ten times the have screwed up our meds. There is only one pharmacist. So if you need something fixed you have to wait for him or come back. Never try to use their so called drive thru service you could be stuck there for 30 mins or longer.What could be a five minute experience usually turns into a 45 min to an hour.

On
Review №22

Pharmacy customer service is one of the worst. Under staffed, have no customer service skills. If I could i wpuld give negative rate

An
Review №23

Poor customer service. Managers are VERY RUDE and employees are careless, always leaving the regiater.

Ma
Review №24

Horrible service they messed up our meds and we waited 45 to an hour there in there so called drive thru Walgreens start caring

Ni
Review №25

Without a care in the world for their patients...sad really sad

Aa
Review №26

Slow service at pharmacy all the time.

Mk
Review №27

Really Bad customer service at this location, staff Managers are Very Rude.

An
Review №28

The pharmacy takes FOREVER and the staff are rude. Go anywhere but here.

Pa
Review №29

One of the worst service I ever received, I order some business cards, and when an email came saying I can pick them up I went to the store 3 different times and they couldn’t find them, at the end I told them to cancel ..... this is ridiculous!

Ja
Review №30

Great service!

ro
Review №31

My bad rating is do to customer service, I was going to Express my anger and frustration but I see this is how they are at this store by reading the ratings from other customers, worst customer service didnt even try to help, everything I would ask the answer was the same, come back tomorrow someone would help you tomorrow after 10am,,, bad bad bad customer service

An
Review №32

Great customer service

MA
Review №33

Horrible customer service! The guy in Photo and the m

LE
Review №34

Really bad customer service

Ca
Review №35

They make you wait too much service sucks

ka
Review №36

Staff is friendly but they are so slow @pharmacy

Gi
Review №37

Bad customer service but good selection of make up

An
Review №38

Takes forever to get your medicine

Lu
Review №39

I really like that they are so kind, especially Mrs. Ramona ... I find everything I am looking for ...

Ar
Review №40

How can I approve a guard stationed in a handicap ... when he arrived and is occupying the 2 places to get off xk the sr.esta there not parked in one without the 2. Never kiso to move seeing k I bring wheelchair and struggling to lower this ess just

ma
Review №41

Very good pharmacy has everything

Information
17 Photos
41 Comments
2.4 Rating
  • Address:100 N Imperial Ave, El Centro, CA 92243, United States
  • Site:https://walgreens.com/locator/walgreens-100+n+imperial+ave-el+centro-ca-92243/id=6856
  • Phone:+1 760-335-4904
Categories
  • Convenience store
  • Beauty supply store
  • Drug store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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