Always a great experience at VonDerAu. I have been searching for a car for awhile, and the salesmen there have been on the lookout for something that would suit my needs. When something finally came about, I got a phone call right away! The buying process was incredibly easy and I was able to pick up my new car with no hassle at all.
This was the easiest vehicle purchase I have ever made. Test drove it and loved it. I am now a proud owner of a new Ford Bronco. Thank you for making this purchase so seamless.
I took my new (used) Fusion to be checked out for a safety recall. Everyone was friendly and they worked quickly to get my car back to me. Definitely will take my car there again to be checked out if needed.
Just purchased a 2021 Ford F150. This a wonderful dealership, and I highly recommend them to anyone. It has been one of my best experiences in purchasing a vehicle in 70 years.
After 2 weeks of searching for a vehicle that fell into my required parameters, I literally stumbled upon this dealership. What a relaxed breath of fresh air after all the text, phone calls, emails, onsite discussions, acronyms and so many different models. This place was exactly what I needed when I needed it.
Great experience @ Von Der Au, very professional. Enjoying my new truck. Very helpful staff with a good deal to boot.
Easiest, smoothest transaction I’ve ever been a part of. Extremely knowledgeable, professional and most importantly....hassle-free! I’ll be a return customer!!
This was the best and easiest car buying experience I’ve ever had! Thank you Andy Hollingsworth and the rest of the team.
Very professional and welcoming, very efficient and helpful, without being pushy. Would definitely recommend them to friends and family. With many dealerships having almost zero trucks to even look at right now, we were impressed with the selection they had to offer.
I have always received great service from the service department at VonDerAu Ford. The service advisors are thorough, organized and knowledgeable of the Ford product. My vehicles has always been repaired correctly the fist time. Also, I would highly recommend this dealership to a friend for service or to purchase a new or used vehicle
This dealership holds to true American values.They value YOU first, they also value honesty, integrity, and friendly service.My small fleet will go nowhere else thank you VonDerAu.
Had a great experience buying my F350. Donald was very helpful with finalizing the deal.
Excellent service! Very friendly and efficient.
Awesome experience!Wesley and Tommy were both very helpful. Handled most everything via email and text, when we got there on Saturday to pickup the car everything was ready, we were in and out in less than 30 mins. Ive bought many cars in my life and never one in 30 mins. Thanks we will buy from them again.
VonDerAu made buying my new truck an awesome experience. I would highly recommend them.
After identifying the car we wanted to purchase and sending that information to multiple Ford dealers, we purchased our new car from VonDerAu Ford. From our initial inquiry - by phone and email - VonDerAu was by far the most responsive, professional, knowledgeable, and courteous of those dealerships. And they were ALL very good, it is just that John and Donald at VonDerAu were the BEST. They worked with us to locate the car we had speced and were patient and honest in answering our questions. We are very happy with the car and look forward to continuing our relationship with VonDerAu for service and future car purchases. In our 50 plus years of buying cars, this has been the most pleasant and satisfying experience we have ever had. Without hesitation, we would recommend VonDerAu Ford to family and friends!
Donald Mach was excellent to work with!
We had a great experience with this dealer. Very welcoming, no high pressure, and very professional. Would definitely consider buying another future vehicle from them again.
I had been shopping online for vehicles for a few months but I kept returning to VonDerAus website. I came across an excellent deal on a 2019 F150. I called and spoke with John about the details. He sent me over a quote and I really couldnt pass this up. Through all of the conversations and correspondence, I purchased the truck and Im very pleased with the entire process.
Loved my experience with VonDerAu! From start to finish I was treated with respect and professionalism. Salesman was very informative and not pushy. (Hate pushy salesmen) Fastest I have ever been in and out!
I had a great experience buying a new 2020 Edge Titanium from Wesley. I traded in my Fusion that I had for 5 years and never had a problem with it. I chose VonDerAu because of their local service department, loyalty cash and the value they gave me on my trade. All of the new safety features on the Edge also made our car insurance payment less. John, Wesley and Burke know how to do business.
They had a Jeep I wanted advertised online. I used their online feature and we quickly agreed in principle on a price before I drove in from Houston. I was very skeptical, as the last couple of times I purchased a car from other dealerships, they tried to tack on erroneous equipment and fees. VanDerAu Ford was the complete opposite. They were down to earth with no sales pressure or underhanded tricks. Donald had the car I wanted ready to test drive when I arrived, it was as it appeared online, and we agreed upon a fair deal. My wife and I waited about 15 minutes while Burke put together the paperwork, and 10 minutes later we walked out with the key in hand. It was literally the best experience I have ever had buying a car, and Ive purchased a lot of cars. This is what buying a car should be like. The next time I want a car, I will literally call them, tell them what I want and wait for them to find it. I will happily drive to El Campo to do business like this. The owners and management are doing business the right way. Thank you.
Always a great place to have my vehicle serviced. they have the best service technicians in the business. never feel pushed or influenced to do what ever it takes for my mustang. I have not visited a location that has the customers best interest at heart.
Always helpful, courteous.
Great service
The staff at VonDerAu Ford was extremely satisfying to work with. I made a call to them in search of a specific vehicle that had certain features. The General Manager (John) answered the phone and immediately took note of my wishes and said someone would be in contact soon. Within hours I had a call back from Wesley. We talked through my needs and he assessed availability of certain vehicles. He was very forthright and kept me informed over the next several days and identified the vehicle that met my needs. We discussed pricing and reached mutual agreement. At the dealership to pick up the vehicle, after the easy and efficient purchase process, Wesley spent time to show me the unique features of the vehicle and ensured all was suitable and the vehicle was ready to be delivered. Wesley made a follow up call to me about 5 days later to answer any questions I may have regarding features, technology in the vehicle or performance of the drive. I really appreciated his follow up. Top rating for the dealership, the management and customer service throughout the purchase process. A. Burke Katy, TX
They are very friendly and very helpful. You can tell that they keep your happiness and needs in mind
Excellent customer service. Best car buying experience I’ve had
They got the part I needed when everyone said sorry we have to order it. Everyone was really nice, too!
Customer Service is vastly improved. Courteous helpful front counter people who call you and keep you up to date on what is happening and promptly call you when your vehicle is ready. No waiting all day for a call back and still having to call to see if your car is ready. Quick fix and prompt calls. Loved it!
Our recent purchase of a 2018 Ford Expedition Limited at VonDerAu Ford was a very pleasant experience. I contacted Wesley the day before and told him what were interested in. We we arrived at the dealership the vehicle we discussed was clean and ready for our test drive. Wesley and all of the staff were very pleasant. We certainly would purchase from them again.
We just bought our second vehicle this year from VonDerAu Ford, The service was excellent, i am still waiting for the owners manual and spare key for the last vehicle but am quite pleased with the price, delivery and treatment we received. The only glitch is when my wife went in to see the person she needed to see about the spare key they were not there at that time, she did ask that they call her to schedule a time but so far that has not happened. Wesley Smolik is very courteous and helpful and I enjoyed his assistance.
Great experience. Jason is awesome at his job. He goes beyond expectations to ensure an individual leaves a very satisfied customer. If you need a second chance go to this dealership!!
This dealership is the best by far!! I found a car online, submitted my information, and by the next afternoon I drove it home! My salesman Mr. Donald Mauch and the finance department went above and beyond in helping me with my purchase. This was the quickest and easiest car buying experience Ive ever had. This is a small town company who take pride in what they do and it shows!! Every employee we saw greeted us with a smile and was very polite. They dont try and give you the run around or sell you what they think they should. They make sure the customer is happy and satisfied. My family has purchased three vehicles from here and plan on returning to get more!
Service was exceptional. Personnel were knowledgeable and the parts work great. I thank you for your exceptional response.Time was short and the coffee was exceptional. Everyone that I delt with and or passed by the lounge gave me a good morning. Wonderful atmosphere and customer service.
I have a 2015 Ford mustang GT and it has been to the shop 6 times for AC issues. I have gone through 3 compressors already. Thank goodness for extended warranty. For the most part service was very courteous. Just all the trips for the same issue seems a bit suspicious.
Overall experience was very good. Salesman Dick Crow and the finance guy were very helpful and I believe I got a better price than any where else. There were no negatives only very good experience from start to finish. I look forward to dealing with you in the future.
Staff was very friendly and helpful.
Great place and friendly people. Good prices
Andy Hollingsworth took care of me. They were my first stop while searching for a truck. He gave me the numbers I needed quickly with no hassle. I continued my search at several other dealers looking at similar trucks. I got the run around multiple times, low offers on my trade and bait and switch internet prices that were only valid if I used their financing. After wasting a week of my time and lots of fuel checking for the best deal I went back to my first stop at Von Dereau Ford with Andy. He sweetened the deal even more . Easy to work with. Honest. Friendly hometown service.
Friendly. Not pushy. Great to deal with.
Very polite service personnel. They are very helpful and courteous. Great service and prices. Customer service is great. I even bring my non-Ford vehicles for service.
We loved the GT mustang convertible we bought from this location. The dark green Mustang Bullitt was a nice showroom piece. Our salesman Andy was very knowledgable and friendly.
Donald worked his tail off to find me the vehicle I was looking for! It was nice to see someone work so hard and follow up so well!THANKS FOR EVERYTHING DONALD!!!
Wonderful experience all around. Everyone was so friendly and made the process a breeze. Our salesman was Wesley and he was amazing. Highly recommend to anyone looking for a new car!!!
Very good. always helpful and courtesy. they Bend over backward for my scheduling due to coming from another town about 45 minutes. away. Front desk always in forms me of the ford point I have. the sales crew I wonderful bought the last 3 vehicles there.
Great customer service. I felt like they really had my best interest at heart. They did everything possible to get me the best rate on my auto loan. They really helped me find the right car.
VonDerAu handled everything about my F250 purchase perfectly. They were timely and professional and even worked with a truck outfitter to customize my vehicle. Then they shipped the truck to New Hampshire for me! Great experience with VonDerAu!
The service was wonderful.Each person listened to my needs which were a used car after Hurricane Harvey totaled my old one. A car I could pay for in full. We found one and they actually delivered it to my home nearly two hours away.
Awesome service! Andy and the rest of the crew did fantastic!
Great customer service and super people to work with! Wesley Smolik worked hard to get me the truck I wanted for a fair price. Very pleased with my purchase and with the great service I got!
A great buying experience.Andy found me the perfect Ford Explorer and made me a excellent deal so I bought my second from VonDerAu Ford. We closed the deal with hugs from Bobby and John and Danny The Service Manager. I highly recommend VonDerAu Ford.
Buying a car with John at VonDerAu Ford takes all the headache out of a usually stressful process! Easy to work with, never pushy, always willing to go the extra mile, John and the team at VonDerAu will make your car buying experience a great one. From finding the right vehicle to driving out of the lot, working with VonDerAu Ford feels like you are dealing with trusted friends.
They are very friendly and very helpful. You can tell that they keep your happiness and needs in mind
Very Good Experience
Andy was very helpful and hassle free !!! I told him what I wanted and he made it happen !!! I will definitely do business again with VonDerAu Ford in El Campo when it comes time to purchase vehicles for my girls !!!
The service department did a great job of taking care of the oil change, inspection, and scheduled maintenance on my Ford Taurus. I appreciate their friendliness and willingness to provide the best service.
My experience with VonderRau has always been excellent. I had an Expedition serviced there before & that is the reason I purchased my Edge on December 31,2015. I cant say enough about the people & service there. My next car will be from there when the time comes.
For almost a year this company has been sending me emails about a vehicle l do not own l have asked more than one occasion to removed and for them to correct this issue yet they refuse. If the customer service team is ThT incompetent with the customers personal information what else are they incompetent with. It’s no way l should receive anyone else’s personal information via email. Again stop emailing me l am not not ever have done any business with this company and it seems like fraud that y’all keep emailing me with someone else’s personal information thank God I’m an honest person cuz it’s so much you can do with peoples information these days maybe ya customers should know how careless y’all are
We have never had such an easy and pleasant car buying experience. Donald and the guys went above and beyond!
Had a great experience. They went out of their way to show us the truck we were interested in. Gave us a good deal on the truck and great value for our trade in. I would definitely recommend VonDerAu Ford.
Excellent buying experience. Well worth the trip from Katy.
A+ Service and Sales! My kind of people!
My experience beginning from salesman to financing to driving out with my new truck was excellent. I was treated with the utmost respect thank you all for everything.
They have been nice, but it seems like staffing problems are preventing them for giving very good service (in the service department).
This dealership was extremely helpful to us when buying a car for our 16 year old daughter. We found a vehicle on the internet and had to purchase it without seeing it in person. While the car did arrive with a few serious dings in the front windshield (which cracked the first night it sat out in Colorado), the car was in good shape when it arrived - as described by our salesman, Dick C. over the phone. He was helpful in sending extras photos to us, checking the car to see if it had been owned by a smoker, and helping facilitate the overall process. This was one of the easiest internet car buying situations we have had. We have purchased MANY cars over the internet and this was the smoothest. Burke and his team in the business office processed paper work quickly, and I had the title in-hand when the car arrived. Everyone we dealt with at VonDerAu returned calls and email messages promptly and were extremely courteous. We will definitely check with VonDerAu Ford when we look for our next vehicle. Great buying experience!
Best place to buy a truck
After being in a Chevy for the last 4 yrs it was great to get back in a ford
Car develope an idling problem. Team Vonderau had it repaired quickly and also under the power train warranty!! Super service!
Great experience
My experience was good, they did a good job, very courteous, competent, friendly, very professional.
Awesome friendly people in service dept now
Excellent service dept., sales, & office employees!
Order a ford edge 2019 in a Rudyred
Good freindly people.
Excellent and knowledgeable staff, nice selection
Good service, with no waiting.
The ONLY place we purchase our vehicles and the ONLY service department we trust.
For my own personal reasons
Very nice friendly and helpful
Helpful and friendly staff.
Prompt job as always. Technician didn’t reset the oil change in the dash computer and I found the windshield sticker laying in the floor.
Once again we were disappointed with your service. We took the car in for a routine inspection, but had two small items to be fixed as well. We were told by the woman head of service that they could only do the inspection and that we would have to take it in another day. As the ranch is 30 miles away that entails another half day.
Satisfied customer
Wonderful service
Great dealership.
Great staff
Good service
As always, great service