user
Diesel Doctor
1301 Pepper Dr c, El Cajon, CA 92021, United States
Appearance
Diesel Doctor
Comments
Ho
Review №1

I couldnt wait to leave this review! These guys are AMAZING! If the aftermarket auto repair industry is a stormy sea of shady business practices, Diesel Doctor is safe harbor. Honest, competent, reasonable,...everything you would hope to find in a service center. Theyre busy for good reason, so plan ahead.

Jo
Review №2

BEST OF EVERYTHING! Jesse and his crew are honest, very friendly and shared knowledge with me on how to keep my truck reliable. This has never happened before. I love this place and so does my truck! These guys are perfect! The Chevrolet dealer misdiagnosed my Duramax so I towed it to The Diesel Doctor and Jesse got it right the first time and every time thereafter. If you dont want to waste money anywhere else like I did then please go to the diesel doctor and get it done right the first time. My truck has a hundred 110,000 Miles on it and has never run better. Thank you Jesse and Company!

Mi
Review №3

These guys know what they are doing! They have definitely earned their Diesel Doctor name! They have saved my truck twice now. Both times they have got me right in, did a great job diagnosing and were very upfront about everything. I really appreciate a business owner like Jesse who is never too busy to talk to customers. I wont take my Diesel truck anywhere else! Thanks again Guys 😁

Re
Review №4

These guys are the best in business.

To
Review №5

I searched far and wide for a company to help with my late fathers Classic 86 Ford F250 6.9L IDl 4x4 auto with a Banks Turbo no one would even try to help, that is until i found Jessie, the owner of Diesel Doctor, He immediately knew what i was describing and what was wrong with the truck and in no time he had the problem resolved.

Ch
Review №6

Was experiencing hard starts on my 06 F350 6.0 and were getting worse and worse. Finally thought I better go to the dealership after my gas mechanic couldnt figure out my diesel trucks problem. Ford dealership said that my lower crank case seals are leaking and recommend replacing, saying low oil pressure can cause a harder start. After having my truck for a week, quoted me over $4000 to take care of the oil leak! Had I done this, it would not of solved the problem. Called up The Diesel Doctor on a Sunday and left a message. Got a call back first thing Monday morning. Jesse scheduled me for the following Monday to bring my truck in and scan it. I figured it must be a busy shop if I had to wait a week for an appointment? Showed up for my appointment to a very clean shop with some very, very polite mechanics as I waited a couple minutes for Jesse. They did the scan with his million dollar scanner and thought they had the problem nailed down - IPR. He ordered it up right away, installed it - but after a quick test drive up the hill, discovered that at a certain temperature the truck continued to have the hard start, once he turned it off after the test drive. He gladly decided hed not charge me for for that part/install and removed it as they misdiagnosed the problem. Did some more testing and discovered the problem and had it fixed and ready for me the next day! Now a week later my truck is still running great! Great job Jesse, you and your team of diesel mechanics set the standards, I just wished you guys had a location in the South Bay area! When you need a diesel pro, this is the place to go. Forget about the dealership!

SD
Review №7

Great place with friendly staff! I took a 2015 F250 into their shop for a pre purchase vehicle inspection. They were very thorough with the inspection. What i appreciated most is when the inspection was just about finished, the actual technician that was working on the vehicle came out and talked to me about the truck. He could have passed the info to the front desk and had that person go over it with me but he took a few minutes to talk me thru what he found and what he recommends without any high pressure tactics. That was very appreciated. I will be servicing my truck here!

E
Review №8

Took Excursion in for needed repairs big expensive job with multiple repair issues. The owner takes customer service to another level by allowing me to borrow batteries, since my current batteries were still under warranty. Only trouble was after was told all repairs were done, vehicle broke down on the way home this caused repairs to take approximately 3 weeks. Deisel Doctor towed vehicle back to garage and repaired as needed. Owner took my vehicle for smog since I mentioned I needed and exceeded expectations! Overall excellent service, great experience and quick response when needed. Thank you Diesel Doctor, back on the road!

Or
Review №9

I needed some rather major work done on my Ford 6.0. Normally I do all of my own work on my vehicles but what I needed was more than I wanted to tackle. Too much expertise required. I had recently done a lot of research on what problems that were inherent to the Ford 6.0. there are several design shortcomings that can cause some major problems. I thought that at some point I would invest in the upgrades to make the engine reliable but at that time I had none of the issues that many people had. Well shortly after finding out about these issues, my truck did not start and I discovered I did have those problems. I was interested in Bullet Proof Diesels products but they only offer a couple of packages and it would be $14000 for the repairs. I did not want to spend that much but found Diesel Doctor was one of their approved installers. I contacted them and after talking to them, I felt they would be an excellent local shop to do the work. I think that was an excellent decision and have been very happy with their work. They are very honest and trustworthy. I highly recommend them for work on your Diesel vehicle.I had the repairs done in February and am now on a long trip from SoCal to Oregon. Yesterday, while driving in Northern CA, my truck developed a disabling engine problem. I called Jesse at Diesel Doctors and with iPhone face time, he figured out what was the probable cause. Even though it was something other than the work they had done, he arranged for our truck and trailer to get towed to a local Ford dealer, convinced them to get the truck in and repaired on Friday afternoon (they are closed on the weekend), so we could continue on our trip. Luckily, it was a rather minor and easy to fix item, but we still could not drive it till the work was done. And to show how amazing Jesse is at Diesel Doctors, he paid the entire bill. The most amazing service I have ever encountered! Well done Diesel Doctor!

Bi
Review №10

Still dealing with them and have scheduled for them to fix my truck. Have been very impressed with

Er
Review №11

Ive been searching for a excellent honest diesel mechanic for my F250 7.3 diesel pickup for three years. My search finally comes to an end. The diesel doctor has an incredible shop, team of mechanics, and most of all does not try to sell you items you dont need. I would highly recommend this shop if youre looking to have work done on your diesel. Thank you Jesse

Mi
Review №12

Jesse and his team are a solid shop. I called and had them do a pre-sale inspection on a bus for me while I was out of town. These guys are more than accommodating, they treat you like family. Jesse and his guys went above and beyond to guide me through the purchasing and mechanical processes. From giving me a thorough diagnostic, their professional and personal opinions, to even Jesse calling me on his time off to advise me about registration and where I can get a good deal on tires. These guys are more than mechanics, they’re guys I’d go get a beer with and take to meet my parents.

Ja
Review №13

The Jessie and the Diesel doctor team took my old truck and made it new and strong. Added just the right components to give me the best value for the reliable large power and fuel economy gains. Experience, knowledge, service, and great guys. Jessie is a very honest mechanic and gave me great prices to boot. Many thanks!

De
Review №14

I would give them 6 stars if I could. Solid work. Honest pricing. Jesse was great to work with. I had to leave my van for a while after the work was completed and they even washed if for me before I came in to pick it up! My new go to diesel mechanic in SoCal.

Se
Review №15

They got my truck in and done quickly and did a great job. The technicians are great guys and do even better work. This is a diesel repair shop you can trust and not get ripped off. Thanks guys for all your hard work and getting my beast back on the road, running better than ever!

Ke
Review №16

Jesse and his crew did a great job on my 6.0 Ford. They worked out the issues and now I have a bullet proofed engine that will never fail me.

ma
Review №17

Once again Jessie and the boys give me an honest eval and great service to keep my 97 PowerStroking. If it were not for these guys, Id probable be making a truck payment that I dont want. Its great to have the confident, competent, and honest advice of a good neighborhood diesel mechanic. Thanks guys!-mike

Ke
Review №18

Had to take my truck in to get checked out for the check engine light on.EGR valve was shot. Quickly replaced. Very helpful and friendly. I will be using this place for all future truck needs.

Tr
Review №19

Jesse and his team are Awesome! The only place I take my truck!

bo
Review №20

I couldnt ask for better service,Jess and his team are first rate. Took my truck in with a Mysto problem,Jess himself figured it out and saved me some big bucks, I am super stoked with this place........!!!!!!

An
Review №21

Did diagnostic? R an R old starter $ 195.00. Diagnose problem $225.00. need to rebuild engine at lleast $12.000. Took it to an honest shop and it was a frozen AC air compressor. $853.00 complete...Back on thr road..engine is in Great shape

Ja
Review №22

Dependable. Reasonable. Honest. 1st rate work & service.

ja
Review №23

Nice people very skilled

Ry
Review №24

Very honest and reliable mechanic, Ive dealt with Jessie for years. Great service, good people, and quick work.

Ro
Review №25

Matt and Jessie are the best! Quick turnaround, great prices, and above all - honest work!

BC
Review №26

Not sure if things changed there as I had a good experience in the past... but I asked for a quote on new injectors for a 2003 Chevy 3500 Duramax LB7 and they came back later in the day with two options, a GM Injector option and a Bosch Injector option... Quote included the injectors only and didnt include Random Parts they may need, they said, but the GM injectors were 3910.40 plus installation and tax (5888.54 total) and the Bosch Remans were 2899.84 plus installation and tax (4799.66 total). I then looked online and found a solid injector company with a very good track record for remanufactured injectors for $1250 and it included all gaskets, seals, and everything else needed to do the job right. I asked if Diesel Doctor would install injectors that I brought and they told me that the last two they did, didnt fire properly and that they would increase labor because I brought the parts in (basically telling me they mark up the prices on their injectors like crazy to make the labor number look good. This really rubbed me the wrong way... nobody likes a dishonest mechanic so please be aware of what the job should cost and what the parts should cost as I feel they arent all that honest when it comes to sourcing parts. Best of luck.

R
Review №27

Best diesel mechanic ever. JESSIE.

Qu
Review №28

Love this place and the people who run it.

Information
100 Photos
28 Comments
4.7 Rating
  • Address:1301 Pepper Dr c, El Cajon, CA 92021, United States
  • Site:http://thedieseldoctorsd.com/
  • Phone:+1 619-749-9286
Categories
  • Brake shop
  • Auto repair shop
  • Diesel engine repair service
  • Mechanic
  • Oil change service
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–3PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations