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Sunset Marine
772 Broadway, El Cajon, CA 92021, United States
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Sunset Marine
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Sc
Review №1

Sunset Marine is great. Super knowledgeable and super helpful and no high-pressure sales. Prices are good also. Cant go wrong with these guys.

La
Review №2

Everything I need for my boat and excellent service, very friendly sales guys

Br
Review №3

This place is legit! NOT CHEAP but worth every penny if you dont like breaking down in your boat. They are super knowledge and are nice guys when you have questions.

J
Review №4

Always super helpful, every time I call, they go out of their way with explanations.

Ar
Review №5

Joe was very professional and respectful, as well as extremely knowledgeable and helpful. He made our experience enjoyable. Great customer service!

Da
Review №6

Pretty good shop. Counter person wasnt the most knowledgeable but gentleman in the back knew his stuff.

Fa
Review №7

Very nice and courteous employees.

Jo
Review №8

Great customer service and most parts are in stock with very competitive prices.

R
Review №9

Great spot. Busy place to get your boat in the shop, so if youre looking to get your boat serviced schedule an appointment ASAP!! 175 outboard Johnson.

St
Review №10

Great guys here very knowledgeable and helpful. The shop I work for does tons of business with them. Due to crazy backorders, parts for mercruisers are getting hard to find and these guys get it in with haste! Great place for your boating needs! Worth checking out if youre an avid boater that likes to get down and dirty on your own boat.

Ni
Review №11

Super helpful great customer service

Wa
Review №12

The best marine supply store in San Diego!I found the guys at Sunset marine to be very helpful, knowledgeable, courteous, and their prices, very affordable.

St
Review №13

Great folks. Mike in front desk help me out and joey one of the mechanic narrowed it down for what I needed.. Awesome customer service and will continue to have me as a client from here out. Thanks and recommend to anyone and everyone. They got good folks with knowlege on outboard here

Ga
Review №14

Great group of people and very helpful.

mi
Review №15

People are rude and dont care to help. Prices are retail plus 10%

ri
Review №16

At Sunset there are very helpful and if they dont have the parts I need they get them for you. Great experience friendly helpful people

El
Review №17

They took good care of me and gave me a great deal. Got my part the next day also.. thxs

Ro
Review №18

The staff are knowledgeable and offer advise. I love this place. You dont get this kind of service at the chain stores. I would highly recommend!

Ju
Review №19

Joey was very responsive and helpful as well as polite. Someone else answered the phone when I called back and he was nice too! Thanks guys!

da
Review №20

Parts service was excellent.Open on Mondays..

Ro
Review №21

Good customer service and impressive inventory. Had parts for my 45 year-old outdrive on hand

Al
Review №22

The parts guy had limited knowledge on what i needed. But was very friendly.

Al
Review №23

Great customer service, and they had some parts that were unavailable anywhere else!

Ga
Review №24

I found this shop by some other shop telling me about it. Loved it! The guy that helped me over the phone, was patient, knowledgeable, efficient, and finally got me the right answers for the parts I was looking for my boat. I met him when I went to pick up the parts. Exactly the same as in the phone. They also have a pretty good website with all the schemings to help you get to the rights parts. They are local! And with good prices. I’m going back whenever I need something, I much rather pay a little extra than found online and get my parts right away and support a local business.

TM
Review №25

Go here often, they always have what I need and the staff know what they are doing. Good stock of parts!

da
Review №26

The counter guys are really helpful have the parts I need and are resourceful at helping me figure out different ways of doing things

To
Review №27

Well if you own a boat this is the place to go. They are so helpful unbelievable. I love Sunset Marine. They help and they have good prices and they know what theyre talkin about theyre not just salespeople.

mi
Review №28

I live in Florida and had some questions about a out board motor. So I called Sunset Marine and talk to a employee named Ted.. He was very helpful answered all my questions even tho he knew I was calling from the other side of the United States. Great costumer service!!!!!!!

YO
Review №29

Excellent service, ver fast and honest service to my boat. Decent prices and reliable parts.

Mi
Review №30

They have my business. Trustworthy and reliable is all I ask and Sunset Marine delivers!

Ba
Review №31

We need a A special tool so my mechanic said he’s gonna call his friend I said you know we can do it faster I can go get it from Sunset Marine so I called them and I said I need this kind of special tools and they said we have it when I went there I know how is the tool look like but the guy he said oh no it’s it’s this one and I said you know what I’m not too sure so let me have it so when I get it to my mechanic my mechanic said this is not the one I said let’s call Sunset Marine and let them know we did call them and we spoke to Michael and Randy they said they don’t have the other tool they and didn’t refund me my $50

Jo
Review №32

Professional and friendly. Entire staff was helpful!

St
Review №33

Had the part I needed and was helpful and knowledgeable

Mi
Review №34

Great service 👏

Me
Review №35

These guys are great! Was having issues with my boat and had already threw the wrong part at it, unfortunately they did not have an appointment to get me in, so they talked to me over the phone and told me what to replace, said it’s was a 9 out of 10 chance and it fixed the problem! Back on the lake! Saved me money and they have definitely earned my business in the future!

Gi
Review №36

Once again I found myself needed a boat repair shop. There seem to be a few good choices to choose from but luckily my friend already used Sunset Marine. He mentioned how the people here are very honest and helpful. After my experience with Sunset Marine I can say first hand any marine repairs you need, you should take your boat here period.

Ke
Review №37

Their website has a bunch of motors listed as available but they have almost none and not the one I wanted

Ro
Review №38

Always helpful and knowledgeable. A great shop.

B
Review №39

Hardworking Americans that get the job done right

Da
Review №40

Joe at the parts desk was extremely helpful. Never did I feel like I was brushed off even though I was only looking for an old outboard impeller. I will definitely be going to them for other parts.

Gr
Review №41

This is a great boat repair shop with an amazing selection of obsolete parts. Both guys behind the counter know what they are talking about and willing to help. My Mercruiser engine has a lot of time on it, way too much time but these guys keep it running like new. These guys have been around forever and Im sure it because of their great service and obsolete parts.

Je
Review №42

Nice friendly staff. Great work prices are not the cheapest but do you want the cheapest on a boat in the middle of water? Better to have good work done. They do it

Sh
Review №43

Great place nice service will make this my go to place for all my boating needs.

Ja
Review №44

Had what I needed in stock. Friendly and quick.

Jo
Review №45

Great selection of parts and accessories for many models. The guy behind the counter is willing to share knowledge with the DIYer rather than push his own service from their shop. If you choose to do your own work, these guys will answer all of your questions.

Ge
Review №46

Be careful!!Those guys are good for oil change and regular serviceI took my boat there after 3 weeks appointmentTo check the engine which was running but idling too highAfter 2 days I receive 1 call from MikeHe told me distributor was loose andTiming was badThermostat was installed wrongOkHe quote me 1600-2000$ to do repairsI say ok1 hour after he call me again and tell me the pulleyIs bad and went up to 2600$I got suspicious but say OkJust do it1 more hour another call from himHe pull outExhaust ManifoldAnd told me is badAlso low compression on 1 st cylinderPrice went up to 4000$But he make be awarehe can call me for additional chargesAnd suggested is better to find new motorI was in shockI took my boat there for serviceRunning and now is completely salvagedI pick up my boat today439$ and engine a partI hope I can post some picturesThank you guys Sunset Marine

Jo
Review №47

I did some major research before I chose Sunset Marine. Boat repairs are expensive so i wanted to find someone I can trust. These guys have stars on yelp and yellowpages. After seeing that i decided to go with them and never looked back. great service at very reasonable prices.

Re
Review №48

Had the parts we needed. A good place in East County for marine parts and accessories.

Sa
Review №49

I ordered a part from Sunset. The transaction was handled in a quick and efficient manner. The shipped out very quickly. I would gladly use them again

Fl
Review №50

They gave me a run a round and took my number then never heard back

Th
Review №51

Ill tell you what the stores been here very long time and they really know how to treat their customers and treat the locals very well great story I hope they never leave their location

Is
Review №52

Every time I walk into the El Cajon store, I go to Joe. He always takes his time to explain things to me about boats. He is very knowledgeable, patient and honest. Thanks Joe!

De
Review №53

Fantastic, knowledgeable employees. They have worked on their boat multiple times and are excellent at boat repair.

Ga
Review №54

Joe up front sure knows everything about boats! Thanks for the help every time guys! No reason to go anywhere else!!!

Ke
Review №55

Fulfilled every need! Great knowledgable customer service and friendly staff! I will continue to do business with Sunset Marine..Highly recommended!!

wa
Review №56

There very helpful over there great service

Mi
Review №57

Great place to get all your boat parts & services.

Ri
Review №58

Found Joey knowledgeable, professional, helpful, with what I needed. Plus was willing to be price competitive.

Mi
Review №59

Helpful and had hard to find parts.

ma
Review №60

I needed a boat repair in san Diego and these guys were great to work with. Dave is a great guy and this will be my go too for anything I know Ill be back for another propeller repair. I know it wont be the last lol.

Ed
Review №61

Always a pleasure to deal with staff, very friendly and informative.

Jo
Review №62

Super knowledgeable quality service thank you for the help

te
Review №63

Everything you need for your boat and great mechanic and service department

Da
Review №64

They are knowledgeable and are friendly. Fair prices

Jo
Review №65

Great staff very knowledgeable

Ru
Review №66

Quick, efficient, knowledgeable, and friendly.

Br
Review №67

They always have what I need!

Je
Review №68

Friendly and good service

Ro
Review №69

Friendly, professional and knowledgeable staff with plenty in stock.

le
Review №70

Wish I could give less than one star but had to to be able to post. Took my boat to them last year for a tune up and new water pump. Everything seemed satisfactory.Took it in again because it wasnt cranking over and would kick back, which broke the starter. They replaced the starter and said I needed a new ignition module and coil. Then they said my flywheel was damaged and they needed to pull the out drive and motor to replace it. Then after all that they said they couldnt diagnose the problem of not firing and kicking back. The bill was still $2819.00.I paid it so I could get my boat back and take it somewhere else. Wish I hadnt paid them, youll see why in a minute.The next place I took it found the problem by referring to the Mercruiser wiring diagram. It was a broken wire in the shifter/throttle handle. Im now certain the ignition module wasnt the issue to begin with.I take it out for a run on San Diego bay and notice that the starter sounded rough but when it started up, it ran just fine accept for the fact that when they (Sunset Marine) put the motor back in, they didnt hook up my exhuast correctly and water was speaying all over my motor. About the 4th time I started it, the starter broke and I had to get towed back.The next day I decided to look at the starter and noticed it only had ONE bolt holding it on!Took it back to Sunset on Monday and asked them to make it right and in short, their response was that I didnt know what I was talking about (Im a former Marine Surveyor btw) and they didnt want to touch it.Back to my go to place and they found a BROKEN bolt stuck in where the 2nd bolt should have been PLUS 2 bolts on the bell housing backed about halfway out...not much more holding my motor to the coupler.So, thats my recent experience with them.

Ca
Review №71

Staff always knowledgeable.

Da
Review №72

Great friendly service

Bo
Review №73

Friendly and helpful

Da
Review №74

Always have what I need.not always cheap but they have it.

Sc
Review №75

These guys know their stuff.

Ed
Review №76

Well i bought parts from their site online, excellent

Ro
Review №77

Everything I needed

Br
Review №78

Good service and on time

br
Review №79

Too expensive for anything there

Ed
Review №80

Great staff

jo
Review №81

Quality parts

Gr
Review №82

Helpful

sa
Review №83

Fair, loyal, and trustworthy

M
Review №84

All time guys, who do all time repairs

Br
Review №85

Great employees

Ri
Review №86

People are frendy

ba
Review №87

Great service !!!

Ha
Review №88

Awsom.

Jo
Review №89

Excellent

Information
66 Photos
89 Comments
4.6 Rating
  • Address:772 Broadway, El Cajon, CA 92021, United States
  • Site:https://sunsetmarine.com/
  • Phone:+1 619-593-4006
Categories
  • Boat repair shop
  • Boat accessories supplier
  • Boat cover supplier
  • Marine supply store
  • Outboard motor store
  • Trailer repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–1PM
Highlights
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
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