Very very pleased. I drive a high Perfornance sports car & have had trouble finding an honest & reliable mechanic. True-line was recommended to me by a good friend & I am more than pleased I took his advice. I live a 40 minute drive from this business & it was completely worth the trip. My fuel economy increases by 3 extra miles per gallon according to my in dash computer all because they fixed my alignment correctly which other mechanics could not do. They definitely know what they are doing here. A+ business!
The team there were welcoming and very professional. I appreciated the efforts to coordinate with my extended vehicle insurance to cover the warranty. At the end of the day warranty was through Ford....which is in progress. Thank you Jackie, Ryan, and the rest of the team!
Ryan and his crew go above and beyond. Solid business. I recommend TL to all my friends and family. Lifetime customer.
I have coilovers on my car. They were able to dial in my requested settings and were on point! Friendly staff and fair prices. Would go again if I need to get alignment in the future.
The true line guys did a great job with my VW drives straight as can be with zero pulling
Hose & Rubber Products, has your hose and rubber needs and then some. 1ST, I would return to this business just because of the customer service I received during my short visit. I have almost 30 plus years in the hospitality, guess services business that when excellent customer service presents itself to me, Im going to let people know! Thank you H & R P, continue to treat all your customers the way I was treated and you will never lose a customer.
After mulitple shops turned me down locally, i decided to take my truck to the best shop i knew of. No fancy lasers, no excuses. My truck is a frankenstien of sorts, and, as always they had no issues making it drive better than it ever has, even with a few worn out parts. Do yourself a favor and make an appointment. These fellas take their time to make it right. If youre a hot rodder, a mad maxxer, a tuner, someone with a 10 ft tall truck or even a soccer parent, this is the shop to turn to.
Great place for alignments they are truthful and upfront with you on everything that may need attention.
I have a appointment on Wednesday. Their reputation working on RV s is great.
Excellent service. Will definitely come back with other vehicles.
Had a balance problem. Chris pulled the truck in and got to the bottom of my problem quickly.
I really appreciate the honesty of this business. Very efficient and friendly as well. I will be going back there and recommending them as well.
Make sure to not have a single thing wrong with your vehicle before doing an alignment... dude ( alex ) will charge you 30 bucks as an inspection fee... i get hes trying to help but if I choose to do some work else were Im entitled to that without his attitude showing... he needs to learn that who works on your vehicle matters... Im sure he does a good job but I have my own mechanic that I trust and will get it done without the BS... leaving without alignment... Ryan has great customer service.. I appreciate your help
Amazing place, thought I had an appointment set...ended up not. They got me in anyways, and had it ready to go really quick. Great place and will deal with again
Very best shop for alignment in San Diego
I love True Line El Cajon. They have been aligning my cars and trucks for years. I have a Hummer H2, a Audi S6 wagon, a Jeep TJ Rubicon rock crawler, and a 350Z time attack race car. They have aligned all of these cars as well as my former cars: BMW e30 M3, Nissan Skyline R32 GTR, Toyota Avalon, and Mazda RX-8. They are very willing to work with me to dial in the fine tuning of my excessively complicated suspension system on my racecar. Recently I had them install a synergy tie rod and drag link system on my Jeep. They got it done on short notice, same day Saturday, over Labor Day weekend. Would highly recommend them to any one with normal to interesting suspension alignments.
Great place... keep coming back!
Great people very friendly and great work. I highly recommend this shop for any vehicle. My 2500 drives straight as an arrow now thanks guys!
When these guys road test i mean they track it hard and put it thru the paces. I mean two wheel performance. Not cheap but blonde. Seems to work ok when i get it. Beware fox stabilizer is too strong might drift. Expect min of 500 no matter what.
Best alignment shop hands down. Took my car multiple other places they said it was fine. Took vehicle to them and they got it straight. After Pep Boys, Midas and others said that its fine.
Excellent service! Extreamly safe and clean for Covid protocol.
Very good customer service. Get a few quotes before committing to service.
Great business i used to work there
Ultimate experts. Precise in application, well versed in knowledge and experience.
Best shop around for alignment/ front end work. Always fair prices and great work.
Good service but they misplaced my appointment had to go to Evans tires down the street, better price also
Had an appointment on a Saturday August 8th 2020. Went in a little early to drop the truck off and sat in their lobby for about 10-20 min with no one to help me. Walked out by the work bays to see if I could get someone to help but no one acknowledged i was there.. then noticed they dont use an alignment machine and they do it rhe old school way using a chaulk line and measurements. Not necessarily a wrong way of doing it but not going to be as precise as using a alignment machine. Was glad that they lagged long enough for me to realize how they were doing alignments. I can use a caulk line and a tape measure in my driveway for free.
Repair on the new tiguan.
Best place in town
Absolutely the best experience and inexpensive!
I wish I can give them less than One start zero customer service I drop the truck I have an appointment at 9 o’clock I called at 12 o’clock they said they haven’t start on the truck and they tell me I don’t have an appointment and I called him the week before to book this appointment and the manager he said if you don’t like it come and pick up your truck zero customer service I don’t recommend it at all go somewhere else
Ive got a 62 Cadillac Series 62, and I dont trust her with just anyone. She had a shimmy and shake when breaking, pull to the left, and a vibration at freeway speed. They quickly and accurately found it was the strut rod bushings and center link, where I thought it was a bad wheel bearing. And were they right! After taking it to True Line, she drives like she just came off the lot, and my gas mileage reflects it... If youve got a classic, take it to these professionals. Definitely will go back!
Very, courteous and professional.Explained everything in detail.Thank you
Best service Ive ever had
This shop has some of the most talented alignment techs in the business. They have reasonable prices and never do a job halfway. My entire family brings their vehicles to Trueline for alignments and suspension work.
To busy to do an alignment fir 2 weeks
Thank you True Line. I’m a return customer.Was in & out without incident.Used coupon for my $59.99 wheel alignment. WasTold that rotors could be turned, if I chose to. CarDrives nicely now! Enjoyed visiting with the very friendlyfront desk clerk, Lindsay. 👍🏻
Great job
Best alignment shop in town. Honest trustworthy guaranteed
The only place I go for wheel alignment on both vehicles.
I took my car there for an alignment and they said $90 is the cost which is normal for a 4 wheel alignment. The moment they find out i drive a Maserati they change it $90 for 2 wheel alignment $180 for all 4 wheels!!! Which I’ve never heard of such a thing. They don’t even have a proper machine for alignment. The guy was using chalk and old measuring system to align the front wheels and at the end they come to me saying it can’t be aligned, needs bunch of parts replaced on the suspension and charged me $75. Took the car to another shop with actual alignment machine and computer measurement got the car aligned without replacing any part for $60. Never ever going back there again.
This place comes highly recommended from Lee at Lees garage.For the 2 wheels in front they wanted 60 dollars which I think is a very good price !!
Set up an appointment and they took my car in 5 minutes early and finished the work on time. Very nice to have exceptional service and they were careful during this difficult times. Thanks again.
Everybody is super friendly and their service is Great!
I was able to get an appointment on a Saturday at the time that I wanted. They were friendly and very knowledgeable and explained everything so that I could understand what services I needed. I recommend them highly!
Best in East County
An incredible find, in this day and age. Not only did Larry fix my van for less than anyone else, he also found damage that the dealer had overlooked. Had he not inspected my axles, I might have lost a wheel while driving on the freeway. That would not have ended well.When I needed extensive work to be done, he offered me a ride home or a loaner car--my choice, for no extra charge. I decided to walk home, since I live close by and had no pressing errands to run that day. Still, it was great of him to offer.I recommend True Line Auto Alignment to anyone with suspension-, steering-, or brake-related issues. They do fantastic work for a great price and treat their customers as theyd like to be treated.
They dont screw with you trying to jack up the price by asking you to approve unneeded work just for an alignment. (I know how it is, I was a mechanic for 24 years...). I use them regularly.
I wouldnt go to another shop anywhere exceptionally great people doing a great job at what they do best, thank you guys for always getting me in and out in record time.Theyre really good business people because they know how important it is for their customers to be back up and running . Dan Neal
The man aligned my wifes dads Cadillac SRX, and it drove the best it ever has, it just felt and looked right. The next day I brought them my F350 and it too tracked better than ever. I highly recommend them, very happy, praise God.
Great experience as always. I have brought several vehicles for their service and they have never steered (no pun intended) me wrong. They are honest and dont try to up-sell you anything.
Never called me back or replied to website request for appointment.
The boys at True Line are some of the most honest guys in a very tough industry.Honest is their middle name. My last trip out their is for a good friends vehicle.They took great care of us. I also took my Pastor out their. Another companytold my Pastor that he needed about $480 on his front end. Larry he did notneed it. This is why I keep coming back.
Professional work. pointed out some troubled spot that may need attention for preventive maintenance. No pressure from the staff. Made you feel welcomed. I will refer to them to all my friends. Prices are very affordable. Went in for an alignment after my lift on my Tahoe was put on and it rides like new again. MAGA!
Been going there as long as ive been driving.. Great customer service . and they know their stuff
I brought my truck in for an alignment because I knew it was in bad shape. It turned out to be worse than I thought. Larry did an amazing job of diagnosing and repairing the front end damage on my truck. These guys were honest, fair, and fast. I truly could not have asked for a better experience. They were a little expensive but they earned every penny. They even let me provide the parts to save me some money. All in all, a great group of guys. Go see them for all of your alignment needs and issues. You will not be disappointed. Thanks Larry. And thank you True Line for taking such good care of my truck.
Casual Kickback atmosphere. Guys there were super friendly and helpful.
I brought my Tesla Model X here and the end result was perfect alignment despite their not having full specs for Tesla. Appreciated the tech sharing the challenges they encountered and being persistent in getting it right. Nice facility and saved me a long drive to the current and only Tesla service facility in the county.
They will line up anything.Edit: they are ok, you have to make appointments for everything, they can never do same day walk-ins. Says a 4 wheel alignment is 80$ on the website, charged over 200$ for my car... not and suv or truck or anything crazy, just a good tire wear alignment.... kinda annoying but lesson learned, gonna watch some YouTube videos and do a diy alignment.
I have had several cars aligned here over the years. They have always been great.
These guys are awesome! Great work regardless if it’s custom or stock! If you want piece of mind look no further!
I have been going to True Line Wheel Alignment for well over 10 years, the main reason is that they are exceptionally honest. If you dont need the service at that time they will advise you to wait and when you have the service done, it is done expertly. I really appreciate their service.
I knew my trucks steering was bad, but after they put new parts and redid all steering components its a different truck! My appointment was last min yesterday and I just picked up my truck an hour ago! Awesome friendly staff and super happy with the prices!
Always a pleasure. They always manage to fit us in during their busiest times. Accurate details of discovery. Really appreciate them and the staff makes it more pleasurable!!! Keep up the GOOD WORK!!!
They did an awesome job on my brake inspection, and toe alignment. All of that was only $39. Great customer service, the guy that worked on my car was super chill, we were relating stories about our cars while he worked on the alignment. He even gave me tips and some help on ways to get my car function better. Definitely coming back for future services.
I use true line for all of my front end diagnostics and repairs. I have used them for a few years now and have never been disappointed. Recently I drove my parents 08 F350 diesel and it had a bad shimmy and pulled to one side. True line was quick in diagnosing that while I had worn front end components on the truck nearing 100k miles, the initial safety issue was that my front left tire was separating and was not safe to drive on. Huge thanks to True Line as my parents may have just tried to push through this issue when towing heavy trailers. After getting new tires on the truck, True Line was able to work me into their busy schedule to replace the worn components and perform an alignment to ensure that the truck was safe and didnt pre-maturely ware out the tires.I will always recommend True Line for any suspension or steering related issues.
Big on True LIne.
Went for an alignment, two hours later it was finished and they did a great job. Im so glad my tire guy at Joes Tires recommended 4 new tires after noticing the rear tires were old and cracked, it helped everything go smoothly. Ive been using TrueLine since they opened and have always got great service.
These guys are legit! Thats why they have been in business for so many years!They are the only ones I being my vehicles too.Thanks guys you are awesome!
Best alignment you can get! They can do custom alignments after you lower or raise your car. Definitely coming back here again.
True Line is the best! Fast, Friendly & HONEST! The only place I will ever go to for alignment and more.
Very knowledgeable friendly and courteous staff. Ryan on the desk is a treasure, and Alex takes the time to explain what they need to do. I felt their prices were reasonable, and they have coupons as well.
Very professional. friendly and very helful. thank you truline :)
Excellent people very professional and courteous and very knowledgeable of the work that has to be done.
A friend of my reccommended I use his old high school buddies brake and alignment shop in East county when I told him of my plans to rebuilt my struts on my salvage 81 Civic. I go to the shop with grease stained hands still in my coveralls because I knew the alignment was off after rebuilding the struts and using a tape measure on the toe. The mechanic put it on the rack and at a glance decided to try to sell me new struts. I ask him to please remove the car from the rack and give me the keys.I then drove it to True Line in El Cajon and after 20 mins the mechanic gave me to choice of pull the frame 1/4 so it will track straight or leave it and forever pull to the right with no tire wear. Knowing the car was salvage, I could see he knew what he was talking about. I gave him permission to pull the frame and it drove like new.True line is the only shop I trust to date
I like this shop. Very helpful, friendly and the service was prompt. I walked in off the street, they took my truck right away. When he was done, the mechanic explained what was wrong, what he did and thanked me for coming in. My truck tracks perfectly. I am happy.
True Line did a great job on our car for a very fair price.
Great service! Explained everything to me before buttoning things up. Thank you, Lyndsey at the front desk!
Ryan and the guys at True Line killed it. I’m a new customer and far exceeded my expectations.My truck has a plethora of noises that they were able to silence and for that I’m grateful.
Took my car to two other nationwide chain companies for them to align my car since i had the lifetime alignment with them. Just for it to still drive horribly. Neither of them caught the fact that I had a bad control arm bushing, not allowing it to be aligned, so after getting it back from them, the car would still have the same problems. True Line found the problem within 20 minutes of having it on the rack. Informed me of the issue, I replaced the Arm two days later, brought it back to True Line the next weekend. Car drives like a dream!!!!!!! Bringing my other car in next, because the chain store did a horrible job on that car too.
Great customer service, worked through a problem and to a solution. Thank you! Will definitely return in the future.
Brought my 2006 Silverado 2500HD in for an alignment. I was in and out the same day and thats with no appointment. Great staff!
All around experience was great! Easy to schedule, ready to start on time...out the door within an hour, and super customer friendly.I will be back!
Always amazing. They’ve never let me down and neither will they let you down 👍🏽
A+. Did my E450 Motohome chassis. Super positive enhancement to steering and stability.
I appreciated the respect and attention that Ryan gave me and enjoyed talking to the mechanic Alex.
They did a great job on my prerunner and stayed late for me to finish it up the same day.
Have had work done there a few times and service has been excellent. Honest people as well. I would recommend
Great place, great people, only get my alignments here. They do Long Travel Trucks as well. Huge Plus for our family.
Have used these guys for over a decade. Continue to go back for one reason, quality work.
I went to another local shop, but called this one and spoke to Ryan, who explained the alignment process. I was so tell ebbed from talking to this employee, I felt I should let others know about Ryans great customer service skills. I was very comforted buy the words exchanged. Țhank you Ryan.
I have been using True Line for a few years now. They always do a great job. They get the job done on time and the guys in the shop are very knowledgable.
They did a great job, very reasonable, friendly and helpful. I was low on some fluid and they filled it up without charge. Highly recommend, great coupons and reasonable.
It was a Car Show with a great turnout both vehicles and guests. Food, beverages and raffles
1969 Chevy C10 Step side, the guys where honest & very helpful, told me exactly what needed to be fixed & how much it would be,Didnt charge me for work that couldnt be done until bushings where replaced.Great Honest Guys!!
Super fast and second to none work quality
Great People and Great Work. Place where I bought new tires recommended this place and I was not disappointed. Will be a regular now!
WE LOVE THIS SHOP..HONEST STRAIGHT UP ALWAYS HAS TIME FOR US ...ONE OF THE ONLY OLD SCHOOL SHOPS AROUND ...HIGHLY RECOMMENDED..WE HAVE TAKEN IN ALL OF OUR TRUCKS .LANDCRUISER.JEEP.. CARS.. FOR ALIGNMENTS, SHOCKS ..TUNE -UPS ETC THEY DO IT ALL ALWAYS HAPPY WE WILL DRIVE THE 2 HOURS JUST TO GET TO THEM ..