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Audio Midwest
324 W 33rd St, Edmond, OK 73013, United States
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Audio Midwest
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Ke
Review №1

We had an amplifier installed at B.Buy and tech finished install and tested and speakers were only playing on one side. Messed with settings for about ten minutes and told me the head unit needed to be replaced due to a load issue. Nothing they could do to fix. Stopped in here and these guys told me to bring in the car the next day. They trouble shot the entire install done by someone else and were able to fix for only a $55 charge. Seriously, $55 to pull apart dash, side panels, etc. They were awesome!

Dy
Review №2

Johnny and Lewis are super knowledgeable when it comes to audio, window tint, and much more. I got my care tinted and the film is the clearest yet private film I have seen. Quality quality material and work. I will be back, they took great care of me and do not hesitate to do business with Audio Midwest. Whatever you need, they will take care of you.

Ma
Review №3

Great selection, very knowledgeable sales people. Went to large companies who had children trying to explain things, was so disappointed. Glad we found these guys. For older people who dont understand, this is a quality company been around since the 70s.

Ba
Review №4

These guys are the ONLY place I get my audio work done. Theyve helped me and my family with everything from stereo, to subs, to even my back up camera. With vast knowledge in their field, these guys are definitely a gem in Edmond.

Ma
Review №5

Absolutely the worst place to take your vehicle to. 3 months into my insulation my front 2 speakers arent working, and it appears they stripped my audio levels on my Amp.

da
Review №6

Always great customer service.

k
Review №7

Excellent service with competitive pricing. Their showroom is very impressive and the staff are experts.

Ki
Review №8

Do yourself a favor - do not give your hard earned money to this horrible company. Manager / owner is a liar, their service is awful, they have no concept of keeping a time schedule. Went here twice (because Im an idiot) and they tried to tell me parts were broken, yes - I fell for it the first time! I know I could have installed my stereo better, faster, and for sure more professionally than these guys. I do not recommend using this company.

Ni
Review №9

Super friendly. No complaints.

Dy
Review №10

Extremely helpful and knowledgeable. Didnt try to over sell me on what I wanted and not over my budget. Definitely will be back for my next project.

Ea
Review №11

Great guys, quick and affordable. Helped me out and did a solid job.

Au
Review №12

Wonderful customer service! Always able to find the best solutions for the customer. Friendly staff for sure, I definitely recommend audio midwest to everyone I know!

To
Review №13

Robert and Kevin were extremely helpful. Robert was extremely knowledgeable with products. A+ Company has been going since 80s. They’ve had this spot also since 05’. Great group! Recommend for amps!

De
Review №14

Would not recommend this business. TERRIBLE customer service, over priced products, and poor quality installations. My husband and I had two of our cars installed with radios by them. My husband took our van there to install a radio we bought from another store. The experience was fine, so we decided to purchase a radio from them and have it installed in my car the same day. The man at the desk recommended the most expensive radio they had ($400). I said that was over budget. He did not help me select another radio. My husband ended up selecting one of their least expensive radios ($160). After picking up my car from the parking lot, my A/C and heat was disconnected and they did not anchor the new radio at all (see picture). My husband took the car back to be fixed. They kept him waiting an hour and a half. After the repairs, I became unhappy with the radio we selected because of a design flaw. I called the shop to ask if I could return the radio and have a different one installed. They were going to charge me a re-stocking fee of 25% and charge me again for installation. I politely asked if they could work with me on the price since I was unhappy with the radio and I just had two vehicles done there. The gentleman on the phone said, So, what youre telling me is you have buyers remorse and because you just dont like the radio you want my guys to do work for free. We will not do business with them again. Wasted $300.

Mi
Review №15

The first vehicle we brought was handled fairly well. We brought in our own stereo and some parts and they were able to install no problem, though there was some rather large gaps in the space between the stereo and the AC control panel and the inside of the car was not cleaned or dusted after the work was done. That is somewhat tolerable.What is not tolerable is when we brought my wifes car there the next week. After installing the radio, we picked it up and they had forgotten to plug back in the AC controls, leaving my wife and two infant children in a car without heat during the winter until they could fit us in to fix it.Before bringing it back, I was making sure the stereo install went well by testing the radio. When I pressed a button on the radio, it fell into the dash. They did not anchor it in. You can see it in the photo.I called and they said they would fix that as well...which they did without charging, but took almost two hours as I sat and waited. They left the car dirty on the inside, they did not dust or clean the dashboards after the install, and just threw all the extra parts into the floorboard. Disorganized, scattered, careless.After bringing the car back to my wife, she noticed that the head unit was poorly designed and non-dimmable light was flooding out of the bluetooth connection notifier making it very distracting while driving at night. Obviously a design flaw by Kenwood. But, she called and asked if we could bring the radio back and return it and have them install another stereo.They were very rude to my wife, saying she had buyers remorse, and they were not going to work with her on exchanging the stereo out and then seemed put out as though we were inconveniencing them when we asked to have another one installed. After that level of poor customer service, rude and impatient language towards my wife, and a general lack of punctuality, organization, and cleanliness, we will NOT be bringing or recommending any of our family members or friends to come bring their vehicle to this shop.If they delete this review, Ill just repost it. Unless the owner or manager calls me to clear this up, this review will stay.

Ma
Review №16

Awesome group of guys that really know what they’re doing. I’ve done business with them for almost 15 years. Highly recommended!

Wi
Review №17

Worst experience ever. Dont be fooled by what they used to could do. Glorified Walmart audio techs and basic install place.

Ga
Review №18

Very friendly and honest opinions on my sound system. They did an amazing job on the install and I couldnt be happier with the sound!

Lu
Review №19

Absolute joke of a company, customer service is that of a disgruntled potato. brought my car in to have a head unit installed, and set an appointment 2 weeks from that day. two weeks later i go to the store for my appointment, drop my car off and go home, just to get a call saying they dont have the head unit in stock and i have to wait another 2 weeks. additionally i got new door speakers which they didnt even screw in correctly and broke a seal on my window. then they didnt plug in my back up camera which had already been installed. do not use this “company” unless you dont care about your car, money, or time. i wish i could leave a worse review

Ch
Review №20

The crew is very knowledgeable, and will custom fit to meet your needs. No cookie cutter solutions. If you want it done with care and right go here!

El
Review №21

It was a great overall experience. They did an awesome job coming out to the house to hook everything up and came back several times to make sure everything was working properly. Audio Midwest has a very trustworthy crew and they were very flexible in working with my schedule! HIGHLY RECOMMENDED !!!!

Da
Review №22

Knowledgeable, Professional service. I stopped in to get some info for upgrading my car stereo. I got just what I needed at a reasonable price. Ill definitely be back for more.

Jo
Review №23

They are my ignition interlock service provider for Intoxalock. As a service provider pure awesomeness. As for Intoxalock that’s a whole other review. They are nice and understanding! I haven’t had any kind of bad experience that they are directly related to.

Ra
Review №24

Love the place

Al
Review №25

Audio Midwest is non pareil in service & quality. The best gift I ever gave myself was calling Audio Midwest to install my home stereo system. Everyone I dealt with during the process was courteous and professional. I couldnt be happier with this company. I love having tunes all over my house!

St
Review №26

I needed help w my remote start and I live out of state. (Colorado), Through a few phone calls (to STILLWATER, OK). They walked me through the reset proceedure w/o getting impatient w me. Good service !!!!

Ke
Review №27

Great customer service! The team at Audio Midwest did a great job updating our audio and video!

Cr
Review №28

I have had three installs done by the guys at Audio Midwest on three different vehicles; two went off without a hitch, and while the third had some issues, they took care of them for free after regular working hours. They go above and beyond, and I cant recommend them highly enough. I wont have a car audio install done by anyone else.

Ma
Review №29

Amazing service. Very friendly

Da
Review №30

Set up TV and Surround Sound over a year ago. I bought a new Tv recently and they helped me troubleshoot over the phone at no charge. Couldn’t find this great service anywhere else.

ce
Review №31

I really enjoyed my experience at the store in Edmond. The gentleman there was kind and didnt try to rip me and my husband off like the shop up the street did last week. I will be back to see them.

Br
Review №32

Waited 3 hours just to get told they don’t have enough time to work on my car.I came in to ask if I could have them look at my subwoofers, and the hippie guy who was “working” alone was talking to 2 customers about random off-topic things for over 50 minutes. 2 separate people came in waiting to get their cars picked up, and he made them wait 30 minutes each to give them their keys. After 3 HOURS of waiting, he told me they weren’t going to have enough time and to try again tomorrow. Never going back.

Ky
Review №33

Be nice if they stayed open until 6 like they state they do. Drove over 30 minutes to get there 10 mins til 6 and the doors are locked and the store closed.

Ju
Review №34

Awesome staff and great pricing! I got a new stereo system in my Jeep and I couldnt be happier!

Ja
Review №35

They know their stuff, but have terrible customer service. Spent 800 dollars on my system, and now they wont help adjust rhe settings on it, which takes 2 minutes for a professional. When I got it installed they told me they would adjust it if ever needed, but I guess the employees are just simply people who dont stand by their word.

Ri
Review №36

Robert built me a killer audio and video system thats Awesome

Wi
Review №37

Great guys working there, very knowledgeable helped me pick good products without trying to get me to buy the most expensive.

Ja
Review №38

Great service and awesome staff. Helped me find the sub I wanted and gave me great deal, small business that knows what theyre doing.

To
Review №39

Provides great customer services.

De
Review №40

Good prices and friendly staff

Ro
Review №41

I called them Friday evening told them I was leaving my vehicle there what it was color of it what needed done and Id pick it up the next afternoon . here to get it and nothing has been done to it .This place really sucks dont ever bring a vehicle here

Ro
Review №42

One of the best car audio home audio shops in Oklahoma

To
Review №43

Great Service - Thank You

Pe
Review №44

These people are terrible in regards to interlock devices. They work hard at losing customers, for sure.

Ja
Review №45

Helped us get the aftermarket car alarm removed from my girlfriends car when it was preventing the car from starting for very cheap. Also offered to come out to where the car was stuck.Thanks!

Ja
Review №46

Very helpful, and quick service

Sc
Review №47

I recently had a USB cable installed (late July 2017) - the installer damaged the dash and after many texts, phone calls and promises to rectify the situation, nothing has been done.

Le
Review №48

The guys there are kind of rude

De
Review №49

Good took care of problem.

Re
Review №50

Amazing prices

Information
58 Photos
50 Comments
3.9 Rating
  • Address:324 W 33rd St, Edmond, OK 73013, United States
  • Site:http://audiomidwest.com/
  • Phone:+1 405-478-5432
Categories
  • Car alarm supplier
  • Home theater store
  • Car security system installer
  • Car stereo store
  • Electronics store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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