Ordered shampoo and conditioner, received apparently unauthentic thin product without the same fragrance. Seems fake, I suggest caution because what was shipped to me is not what I ordered. Sorry I thought these people where worth buying from.
Customer service is rude and impatient, not understanding of customers needs and rely on policy statements rather than attempting to be empathetic. I ordered last Friday at 2:04 pm and it is now Wednesday of the following week and all I was told is that my order will be shipped within 24 hours. I needed the item 2 days ago that is why I paid for expedited shipping. My clinic is without the tools it needs because this company can not send an item out in a timely manner.
Good quality medical supplies. Excellent customer care. Very Personalized.
I tried to place an order with lowest prices on the internet. I provided my credit card information and the order would not process. I contacted my credit card company and Zogo Medical for assistance. The indicated the address was incorrect. I spent over one hour between the credit card company and this business trying to place an order and never succeeded.I question if they are a real business. I went to another medical supply website, placed the order, and within 5 minutes I ordered the produced I had requested from Zogo Medical, that it took several days and Zogo Medical failed to deliver and their system would not process my credit card. Do not use this company. I worry they are not real.
BEWARE! No one answers the phone. Zogo has not returned 6 phone calls left with voicemail messages. I placed an order and paid extra for expedited shipping (1-3 days). It was shipped out within one day but will not arrive until 8 days after order was placed. They SHIP within the time frame but ship via the cheapest means possible so youre waiting a long time in pain for your medical equipment. Per tracking, it has been sitting in Illinois UPS for 2 days without leaving. Meanwhile I cant get an an answer as to size, etc since no one returns calls and I wait for a back brace that Im not sure is coming and if it does, if it will fit. Im not sure this is a real business.
Cool website and easy to place order. I got my item faster.
A great company that truly cares about providing the best personalized E-commerce service!
It was good business with them. Quality product and excellent customer care services.
I like your eCommerce site for the two reason. One of them is delivery in exact time, another- Quality of the Products.
Nice website, ordering from iPhone 6 was easy, it was very simple to order!
I like this supplier website because of the quality and cost of products.