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Pueblo Tires & Service - W. University Dr
620 W University Dr, Edinburg, TX 78539, United States
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Pueblo Tires & Service - W. University Dr
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jo
Review №1

Very friendly and helpful staff. Thank you Will for your professionalism and honesty.

Do
Review №2

Has a friendly atmosphere. As soon as I arrived they welcomed me to their shop and told they would be right with me. After attending the customer ahead of me, I stepped up to the counter told them I needed an oil change for my vehicle. They took my information, insurance, and keys. With 15 minutes my vehicle was taken into the shop onto the lift and getting worked on. 30 minutes later they notified me that it was complete. Oil had been changed, oil filter changed and 27 point inspection done.

Lg
Review №3

Went in for a vehicle inspection (very last minute decision) and it only took about 30-40 minutes. For such a short wait time and only $7 charge, this is way better than doing this at the DMV. 👍

Mi
Review №4

Awesome service! Quick work and they communicate well

Ro
Review №5

Great place to take my personal and business/commercial autos. Great customer service.

Cr
Review №6

Excelent fast service very professional staff !!

Jo
Review №7

Go see Victor he is the best in the business! Pueblo Tires in Edinburg should be proud to have such a great a professional man working for them!

Mi
Review №8

Charged me a fee after they told me they couldn’t do anything to my car. They charged me half of the service I had originally asked for when literally nothing was done to my car. The manager was talking to me like I was an idiot once I started asking questions.

Sc
Review №9

Two or three years ago, I went in there for car inspection, it went good. A couple of days ago, I went in there for the same thing as I calmly asked one of the employees, he was rudely shouting and I couldnt understand what he said, I left and I didnt want come back there again. I couldnt believe he misbehaved like this.

d
Review №10

I would go to this place again but make sure you ask them to call you when your vehicle is ready. They didnt call me or text. And my tire pressure light was on when I took it in and they checked tire pressure but light is still on. I dint notice till I left so make sure you check. Everything else seemed ok.

V
Review №11

Doesnt listen to customer and rotate tires even though its a part of service and you specifically ask them to do that! They just tell you that you dont need it. Its almost 5000 miles and didnt do what I specifically asked for. Now I have to watch next time I get my oil changed and definitely will be using someone else!

Os
Review №12

Worst shop I’ve been to! Staff is either out or busy. I went on three different occasions only to be told that no one was available to help me with a simple inspection. Inspections are something that only take 10 15 minutes at most but I would have to wait for someone’s brakes to be finished to have that done. Definitely something wrong with the shop’s efficiency if they only have enough staff to do one thing. They only thing they had to say was for me to come in earlier. So there you would have to work around their schedule, drive up and hope they feel like helping you.

Je
Review №13

Bad service. The guy was literally on the phone texting knowing my car was out already and still has the audacity to say to me hold up. And kept on texting . Not to mention i ask for them to put my brand new tire on my spear rim and they ended up putting one of the old used tire on it instead. Really bad service someone should really take over the manage proper way.

Da
Review №14

Fast service good place to get a tire

Am
Review №15

EXCELLENT👍 CUSTOMER SERVICE ! TOOK MY CAR FOR A OIL CHANGE. VERY SATISFIED WEL RECOMMEND. AND I WEL RETURN IN THE FUTURE. 👍THANK YOU ! VICTOR AND FRANK. 😎(EDINBURG TX.)

Ad
Review №16

Gabino and Victor went out of their way to explain all the different options of tires and brakes they had for my sons truck. Thanks guys.

Je
Review №17

This rating is only for state inspections. I got there early for a state inspection and on the door they have a sign.... No state inspections until further notice

Pa
Review №18

Went in to have brakes checked and it was a waste of time and money. Was not told their was a fee associated with the check but hey at least I’ll get pricing for parts right, nope? No real information was given other than the cost to replace my whole brake system and that they would have to order parts which wouldn’t be in for days. Was it really that bad, the vehicle is only 4yrs old? what were the charges for parts, labor? Who knows where this magic number came from because all I got was a receipt with a hand written estimate. If they didn’t want my business they could have just said they were busy.

Ma
Review №19

My gmc logo in the front went missing all of a sudden, they checked my tires for any holes and put my back tire to the front tire and the front tire to the back, very unprofessional .

Ma
Review №20

Got my inspection done here very quickly! Great friendly staff. And they kept social distancing precautions 👍

de
Review №21

They have always done a good job. 5stars to staff as well.

Ru
Review №22

Great customer service and fast. Best prices in the valley.

Ar
Review №23

Friendly fast service

Ed
Review №24

Went for an alignment and car came out perfect👍🏻 i would recommend this place to anyone👍🏻

J
Review №25

I was there for vehicle inspection, I was in and out maybe 20min. tops...They made special accommodations for my special needs child on board, professional and fast.

St
Review №26

Im in a new area & need an inspection to renew my Honda Texas registration. Its $7 at participating shops - results go online immediately, that tells you something. They have several locations around the Valley also. The customer area was spacious, clean, restrooms, child play area, vending machines, TV, free coffee. The shop work area was very clean. The work was quick & friendly. Pueblo earned my future business. I always need a good professional job & it looks like thats what they offer.

He
Review №27

I went there to buy tires for my car.

Ro
Review №28

They handled my tire rotation as needed. I also had a code on my vehicle which they indicated it was an oil change. Will be changing my breaks in time.

Re
Review №29

Very courteous, knowledgeable and professional staff. Keep up the great work Victor 👊😎

Da
Review №30

A bit over priced for just checking balance of two tires for $25.

Ju
Review №31

Excellent service. Management and crew are very attentive and knowledgeable.

Ed
Review №32

Fast service and friendly people👍

Ro
Review №33

Great service quick and very informative love it here

Je
Review №34

Great service great customer service fair prices

Fr
Review №35

Friendly atmosphere and very knowable

Ro
Review №36

Great customer service and super friendly employees. Just as good and fast (with appointment) as any other discount tire spot Ive gone to.

Al
Review №37

Excellent customer service, also very quick! In and out for an inspection in less than 20 minutes. Highly recommend.

Cr
Review №38

I have been here three times. I really enjoyed each visit. The staff is nice and friendly with reasonable prices. I recommend it. Its close to school which makes it even better.

D
Review №39

I have been a customer of Pueblo Tires in Edinburg since 2003 and I would rather go to this location than another because they a an AWESOME STAFF!!! They deliver CUSTOMER SERVICE...without making faces of making you feel like you are just a number and $$$$$ signs. They have always taken my concerns as if they were theirs. My car is important to me and also being treated with HONESTY. Thanks Guys, Keep Up The GOOD Work!!!!

no
Review №40

Dave and the guys always do a great job whenever I bring in any one of my three cars. Been going there for ten years and have never had a problem. Kudos to mechanic Fidencio. He is an excellent mechanic.

L
Review №41

Always nice and helpful. Everyone is always pleasant and smiling. Last week our wipers fell off while raining and a young man that works there came out in the rain to install new ones for me. This place is grandma approved 😉

Ro
Review №42

Very efficient at what they do, very courteous and professional. 👍🏻👍🏻👍🏻

Ro
Review №43

Had my vehicle inspected, quick service.

Al
Review №44

Great for brakes and wheel Alignments.

Pe
Review №45

Excellent customer services.

Ja
Review №46

Very informative of what my car needed for repair

Sa
Review №47

ITZ A GREAT PLACE N VERY FRIENDLY PEOPLE N GREAT SERVICE

al
Review №48

Great service. Got my truck serviced in about an hour.

He
Review №49

Were able to accommodate me when they were busy for new tires

Fr
Review №50

When in front alignment the the gentleman looked at it and saw I had a problem with my brake hose, it was close to closing time so they left it for the morning assessed the situation. They got the work done fast. Will be a repeat customer

Jo
Review №51

Quick service and great prices 👍 got all my new tires for my journey and they had my car ready in about 1 hour ....great work..

Da
Review №52

Great people and great service. Employees are very helpful and theres accommodations for the customer to help his/her self. Reasonable prices and great customer service.

Er
Review №53

Ive been going to this establishment for 10 years now and have never had a problem with the people who work there or service to my vehicles. I have known Dave for many years and I can tell you he is very conscientious and competent at what he does as are the other technicians who work there.James from Edinburg06/11/2015Recently had my car inspected with oil change, filter change and tire rotation and I am most pleased with the results. Once again, all work was done in a timely manner with excellent customer service from David Martinez and staff. Highly recommend this place to service your vehicle for any and all occasions.James from Edinburg

Ce
Review №54

Worst service ever. They didnt wanted to repair a tire or change the spare one or just put some air on it. I didnt expect for them to do it for free I was going to pay for it. They just want to sell you a new tire. Never will go to these place or recommended it

Ro
Review №55

Cannot srand their commercial on TV but do like the store and they do good service.

Jo
Review №56

They saw me immediately and were very friendly. I felt the prices were reasonable and the atmosphere was nice. They have my business from here out.10 out of 10.

Du
Review №57

Got my tires with them through a finance company. Snap for what was supposed to be a 3-5 mo agreement. Im now going on 6 mo. I called to check on my balance thinking Im almost done and they tell me I still need 6 more months and paying more than double the original amount. The guy told me to check page one on my agreement. And to my surprise Pueblo failed to give me pg 1. This company is a scam. Im definitely reporting them. Never going back. If you happen to go there verify you have received all pages of the agreement you sign.

an
Review №58

Wonderful Y Great Help To Get The Things You Need

Gu
Review №59

Place takes forever. No communication. They keep adding charges. They have high prices. They kept me waiting over 6 hours for and alignment.

Ve
Review №60

Worst experience ever! If you ever need an alignment, in my opinion, do not go here. Took my truck for an alignment and they couldnt show me how my truck was before they did it, they said they were having issues with the machine. When I took the truck it was running straight, when I picked it up it kept pulling to the right. I told them my concern and they said that the brand new tires it had might be the issue then they blamed the casters and that they would have to pay for an alignment again after the casters were installed. If you have issues with them report them to the Better Business Bureau

Hu
Review №61

THE BEST ON EDINBURG TX..

Ja
Review №62

Wonderful staff. Very helpful and quickly got me back on the road.

A.
Review №63

Mechanics who try to rip anyone and everyone off, awful service. Youre better off paying $40 dollars for an oil change anywhere else. Dont waste your time OR your money.

Pr
Review №64

I’ve been a customer for 30 years now and they have yet to disappoint me always great and friendly customer service

Eu
Review №65

🖒

Es
Review №66

They are very helpful and I buy everything there for my vehicle.

Ya
Review №67

They helped me immediately and was out of there in 10 minutes!

Fr
Review №68

Purchased a set of new tires for my truck from Pueblo Tires that came with a manufacturers 60,000 mile warranty. Well, Im 37,000 miles and 1.5 years into them, and theyre worn down to the wire. I took the vehicle in today to address the problem and was bluntly told that there was no way the manufacturer would honor the warranty as the inside wear on one of my tires indicated an alignment issue. (side note: I had the vehicle aligned and tires rotated twice by Pueblo over the course of those 37,000 miles) Because Pueblo THOUGHT the manufacturer wouldnt honor the warranty, they refused to even TRY to file my claim with them. Id be just fine with a no from the manufacturer, but Pueblo declining to even try to file the claim on my behalf shows me that once they ran my AMEX for the tires, that service they brag about ended. They did offer to help by selling me more tires though, *big surprise*.That shampoozie service they tout needs to have the poozie part dropped from it. From my recent experience, the word SHAM alone is a more fitting description.

Le
Review №69

Fastest place to get an inspection sticker.

Ma
Review №70

Paid for high end brakes to keep my car safe and got cheap brakes that didnt last me 20K miles under light usage. Couldnt help me because they had no record of my car ever being there.

Fr
Review №71

Great customer service.

Ra
Review №72

Awesome great customer service

Ga
Review №73

The worse place ever!! bad service and what they sale is expensive crap that they dont wanna except in return even if you have garantie. just buy your tires somewhere else. trash place will never step one foot there

Fr
Review №74

Good service friendly people

Je
Review №75

Fast service, manager is friendly. Highly recommended

Fr
Review №76

Friendly people and good service

Ma
Review №77

This place has good employees their kind

No
Review №78

Went to get my inspeccion sticker (11:10am) to my surprise when i walked in no one greeted me. Yet two guys were surfing the web in the office with the door open. Finally one asked if i needed help. Long story short theres only ONE man there that has a brain mass to do an inspection and he was out dropping off some lady who had her car worked on. I was told to either wait approx 30mins more or come back within a time bracket because after 12pm no more inspections. Annoyed!

Ra
Review №79

Its AIGHT I reckon

ed
Review №80

Quick and on the road again

Pa
Review №81

Great service. Inspection station very professional.

Ad
Review №82

Friendly people and a confy waiting area. Something they could add is free WiFi, but that will come with time, Im sure.

Va
Review №83

Very good service.

Ta
Review №84

Great service at minimal cost.

Re
Review №85

BEST PLACE EVER

Be
Review №86

Fast and friendly in and out with in an HR.. Had a small nail on tire...

Ae
Review №87

They said i needed one bolt and charged me 150$ to just install one bolt their installation fee is overpriced

Al
Review №88

Great servic

Me
Review №89

Nice and reliable

Ja
Review №90

Good job

Ru
Review №91

Professional - Excellent - Reasonable

Al
Review №92

Reliable, experienced and fast service

Ad
Review №93

Spent 30mins waiting for a inspection and was not helped had to leave

Ch
Review №94

Superior customer service!

Hi
Review №95

Super helpful

Mi
Review №96

Quality service

Vi
Review №97

Too many extra fees

Jo
Review №98

Great customer service!!

Ta
Review №99

Prompt courteous service!

he
Review №100

Too salty food

Information
23 Photos
100 Comments
4.3 Rating
  • Address:620 W University Dr, Edinburg, TX 78539, United States
  • Site:https://pueblotires.com/MyInstallers/view/5/Edinburg-TX
  • Phone:+1 956-383-2051
Categories
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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