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Bert Ogden Buick GMC
4216 US-281, Edinburg, TX 78542, United States
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Bert Ogden Buick GMC
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Lo
Review β„–1

This is our third truck with Bert Ogden and we are completely satisfied. Theyre a great team that has never let us down and been with us every step of the way. Mario Caballero has always been our salesman and does a great job getting us just what we want and need. We hope to be back next year πŸ‘.

Be
Review β„–2

I need communication. The repair was done and Im absolutely satisfied with that. The communication part, though, was not so good. When I call and leave a message to call me back, I am not calling just to be talking with someone. There is a definite purpose for my call. Because my messages were ignored, I could not give a 10 rating. I am not certain who dropped the ball, because when I did finally reach someone, they said they could not see a message anywhere, but if it is the sales department that is not forwarding messages, that, too, is not what should happen. I will probably not be in the market for another vehicle for a while, but will definitely have to consider more than just Bert Ogden when that time arrives.

Ma
Review β„–3

Bert Ogden Buick GMC made it super easy to get me in the vehicle I wanted. The service was fast and Josue Flores was very knowledgeable. The finance manager answered all the questions I had. Couldn’t be more pleased with my experience. Thank you!

Br
Review β„–4

Martin, Paco and Mario were great. The paperwork part of the transaction was all digital, very quick and efficient and the truck was prepared and ready to go upon my arrival.

M.
Review β„–5

I visited Bert Ogden Buick GMC in Edinburg with the intention of driving away in a new GMC pick up truck. My wife and I were greeted by Charlie Martinez and the rest was history. Charlie was great and guided us in finding the best deal that we were happy with, not to mention, he took care of us by providing a warm meal while we waited to finalize our purchase. Thank you Charlie!

Je
Review β„–6

Excellent customer service by Roberto Valencia and Alejandro Leza. They went above and beyond to make us feel comfortable at the dealership and explained every detail step by step.

Ca
Review β„–7

The personal was very professional and respectfully. I am ver happy

Ma
Review β„–8

Lewis took care of us from start to finish and he was great. Really good friendly environment with pleasant personnel working to complete the deal in an expeditious manner.The financing side was a little slow but they were very busy. The finance guy Javier was great.Didnt like the person who came in trying to control the deal but I put him in his place and I was in the end very happy. Special thanks to Lewis and Javier

Jo
Review β„–9

Salesman qouted me a price on a truck and I was all in. When he sent to the manager for final tt&l manager let me know there would be a $10000 mark up. They refuse to answer or get back with me afterwards.

Ja
Review β„–10

I was undecided about what to buy, but Brandon and Erick helped me by educating me on the different features of the car. They were willing to show me different cars. They brought energy and product knowledge to the table. They were genuinely interested in what I wanted as opposed to pushing me in any direction. Thank you Brandon and Erick. Ask for them by name.

Dh
Review β„–11

Extremely happy with my very first car purchase and how much Jonovan helped me ou through the process! He was very helpful and explained everything well for me, and helped me find the perfect car I wanted. The location was also helpful in giving me information down the road about services and warranty! πŸ‘

Br
Review β„–12

Made an appointment on the 18th to service vehicle in September due to vehicle jerking when pushing on gas. Upon driving an hour to get to appointment, I was advised to come back Monday due to service techs for that issue my vehicle was having were not in. I returned on Monday to leave my vehicle early in the morning to be told vehicle did not recreate issue which is fine, but I had to follow up with them mid day since I never received a call for what appeared to be a simple review. Even when I walked in to first leave vehicle the person behind counter seemed bothered and inattentive. Really disappointing with this type of service that I have never received from Bert Ogden prior.

Ma
Review β„–13

Bad Sales Department. I’ve been helping my father in law look for a truck. Since we live in Brownsville, before I drove out there. I called and asked over the phone if they could work with his budget for a specific truck. They said yes so I drove out there, and they didn’t work with his budget like I was told. The price they offered me was 7k over budget and they would not lower it. Mind you, I had been out there the day before and was told a completely different lower price, about 7k under the price they currently have it for online. Not only was I lied to just to get us out there, but by the changes in price I was given, makes me believe they’re currently overpricing trucks by about 7k to 10k. Beware buying from these people.

Ma
Review β„–14

Exceptional service from David Luevano. Felt no pressure at all and he was able to find us the SUV we wanted. We are in love with our new SUV. Thanks. Will totally come back to buy another vehicle from Mr. David.

Ma
Review β„–15

Great service! Excellent salesman. For sure will be returning for my children’s future purchases.

Ly
Review β„–16

Excellent friendly service, best place for all your GMC needs.

An
Review β„–17

Getting there not knowing what to expect, then I was greatly greeted by Homero who made the process easy. He notified me that the vehicle needed an oil filter and when it finished.

Ja
Review β„–18

I Recently went into Bert Ogden GMC and salesperson Charlie assisted me. He met all my expectations, professional customer service and he made my purchase experience enjoyable. Highly recommend Charlie for your next buy.

Ro
Review β„–19

I was greeted warmly and was made to feel like a seasoned customer on my very first visit!

Ce
Review β„–20

This was the best deal we had ever gotten on a vehicle. It was super quick and my wife and I love our new 2022 GMC Acadia. Thanks a million to salesmen Daniel MuΓ±iz and his team for making this great deal.

Da
Review β„–21

Absolutely horrible. Dropped off my car at 8:30 am so they could change my windshield. Came back at 11:30am my car hadn’t even been touched. They asked me to wait 45 minutes so they could work on the car. I didn’t leave until 1 pm. Horrible service and communication. Never again.

Ju
Review β„–22

Excellent people they help on both sides the customer and the company I really recommend them especially during this shortage of vehicle times thank you

Es
Review β„–23

My salesperson Roberto Valencia was awesome, patient and very informative. I felt very comfortable and confident in my purchase with him. Also Javier Pacheco from finance was so kind and patient to walk me through the contract step by step and explained each item to me till I understood. I have been car shopping for several months throughout the valley and this dealership gave me the best deal on my trade-in.Thank you for helping my family get the car we needed!

Gl
Review β„–24

Joe Cruz is the person that helped us. Joe is very friendly, very knowledgeable, Joe did an excellent job. He is a real asset to your company

So
Review β„–25

Great customer service and assistance. Absolutely love my new truck. 😍😍😍

Gr
Review β„–26

America was very friendly and professional in helping find the best vehicle for me. She helped me throughout the whole process and went out of her way to get me the best deal possible. I definitely will look for America again.

Jo
Review β„–27

To Martin de la Rosa, Alejandro leza you guys were extremely helpful you truly listened to my daughters needs and for that I’m grateful I wouldn’t want to buy at any other dealership !!!! Your a awesome team and you guys left me in β€œwow” !!!!!!!!! Thanks once again!

Ju
Review β„–28

Sales person showed interest in helping us but as soon as he saw our credit his whole attitude changed...went to another dealership instead and got approved...thank you so much

Li
Review β„–29

I had the best experience with my sales man Robert V. He helped me get into the vehicle I wanted and with affordable payments! Second time I buy with him and with his customer service and experience I will keep coming back again. I love it there because they make you feel like family and have so much knowledge!! Thank you Robert once again for getting me into my 2021 GMC Terrain

El
Review β„–30

Had the pleasure to meet Brandon as our salesman he was very polite and attentive.Their was No-pressure at all, and didnt feel rushed.Quick and painless β€” the dealership made the process easy!

Jo
Review β„–31

Just got a new GMC Canyon. Awesome truck!! My salesman Mark Garza was great!! He made the process of purchasing this truck smooth and easy. Very enjoyable experience. If you purchase a vehicle there ask for Mark.

Ba
Review β„–32

Just went to the dealership to get an Out The Door price on a 2019 GMC. The truck is listed at 67k. I wanted an itemized worksheet for the vehicle. The sales guy, Josue, wanted me to enter the dealership. I said i was on my lunch break and just wanted the paper. After some persuasive talk, he brought one (a paper) the paper had no vehicle information but did have some numbers. It was a simple task that was given to him. He can not follow simple instructions. I laughed and asked him to get the information on the truck on the paper. He picks up his phone and said, (look.) Showing me the website. I told him put it in black and white. I dont like playing games. Im a serious buyer. His job is to provide me what i want. What i asked for was well within reason. Josue. You need another type of work. You give dealerships a bad name, sir. Bert Ogden dealership. He just allowed a 67K customer leave unhappy. 6 hours later and still no response from Bert Ogden dealership.

mi
Review β„–33

I took my truck that I bought 3 months ago and when I call to get an update I get hanged up on 3 times. Awful customer service. Truck is at the shop again. No loaner, stuck without vehicle or solution. Now I have a past due bill from GM financial when I have my vehicle in automatic payment every two weeks. I have $120 in late fees and I cant talk to anybody to help me fix this. They set up the contract and they cant fix this.One month later my truck has been in the dealer 3 weeks now and nobody doing anything to help. How disappointing!

Te
Review β„–34

They offer the first oil change free. I guess because its free they dont update you when its ready. They also offer a free car wash for free when its a former customer dont accept it people because you will wait forever to have it done. By the way they did an awful job. I guess because this services were free they didnt care if they took forever to do them. We have bought 2 vehicles from this dealership twice and from the one in mission, Harlingen, and fiesta. This has the worst service ever. The guy at service counter his excuse was he doesnt deal with the carwash service. I asked to speak to the manager he never returned my call. Good service starts at the top thats why they dont have it at this dealership. Their manager doesnt return customers calls. I dont even want to give them any stars at all. They deserve none at all!! Their service department, car wash department, and lube department are the worst ever!!!

Es
Review β„–35

Spent 2 days looking into a vehicle that was posted online. Test drove it, and gave out my info to the salesman. Missed a day of work, went in, and salesman disappeared! The worst part of it was that the price was wrong, they came and told us the price was $13,000 over the posted price. Manager Dario didnt honor the online price we saw. He was extra rude by saying ironically if the salesman was going to pay the difference. All he said was the typical Im sorry. Yeah that doesnt fix anything!! We had proof of the posted online price. What a coincidence that the vehicle information was all true and correct except the price. Worst experience ever!!!!

Fr
Review β„–36

Thank you!Shout out and highly recommend Sales Rep Josue Flores.. on point great timing and very professional with purchase.Thank you JosueπŸ‘πŸΌπŸ’―βœ”οΈ

Er
Review β„–37

I took in my vehicle at 8:00 a.m. and it was viewed until 5:00 p.m. and was told that nothing was wrong with the vehicle but I could leave it over the weekend to continue the checking. My vehicle was not properly checked because if that were the case then they would have told me that the tires on the vehicle have to be replaced and a tune up is needed. I had never had a bad experience at Bert Ogden like I did that day.

Ra
Review β„–38

Im not going to write all the details, but lets put it this way. I bought a Gmc Yukon Denali, but almost walked outta there empty handed, due to a so called manager Rene.I dont like lies nor want to be treated as I was ignorant and dont know to put together a car deal.Very disappointed with this experience. After signing the contract and waiting for this vehicle for 2 weeks, I thought they would be more careful and treat me right, instead I was dealing with mess.Will not hapien again. I rather go somewhere else or even drive to San Antonio.

E.
Review β„–39

I met with Ralph Ortiz, he is a great salesman in that he is honest about the process and is a great listener. He listens to what you want and adjusts his method to give you a result that is satisfactory to you. Bert Ogden was the best out of the 3 dealerships we went to. Best deals, best approach to sales, honesty and transparency. Other dealerships pushed more services. Higher interests and were stubborn to sell according to their own interests. Great experience. Very satisfied.

ze
Review β„–40

One of the best experiences I’ve had buying a car our Salesman was very knowledgeable and friendly

Na
Review β„–41

I want to express my gratitude for the customer service I received on the purchase of my vehicle. Steve Major and Lalo listened to my requests and assured that my vehicle checked off all the requirements and preferences. Steve went the extra mile to help me transition from my former vehicle into the new one.

Eu
Review β„–42

Im very disappointed with the Bert Ogden dealership. Ive taken my truck 3 times in for a damaged weather strip that they havent resolve. They keep on telling me that there Auto parts Department ordered the wrong one. I would understand one time but this is going to be my fourth time taking my truck in with same issue. I think they need new personnel in there Auto parts Department.

Ed
Review β„–43

For the past two years I have been taking my Silverado to this dealership for an oil change and tire rotation and have never been disappointed in their customer service or quality of work. Keep up the great work Jacob.

Er
Review β„–44

Took my truck for an oil change, which was super fast,,then went over to the service department to take care of the recall on my vehicle, was told 2/3 days,,but was out the next day,,very good costumer service, and again FAST.

Ve
Review β„–45

They were very helpful and nice I recommend them getting your next vichele

Os
Review β„–46

Josue Flores helped find what I was looking for. I wanted a 2020 Buick Envision and we were able to reach a deal because Josue listened to my needs and he was determined to make sure I received what I asked for. He used a team approach from the Dealership and it showed everyone wanted to work with me.

Ja
Review β„–47

My salesman was Josue Flores. That guy exceeded all our expectations. I told him what i needed and price range, He found our perfect match! we drove out in our new vehicle and the whole process took just a less than 2 hours. Highly recommended!

Fe
Review β„–48

Amazing service by Jazmine and David luevano they worked hard on giving me the best deal the best number overall the best experience ive ever had... make sure you ask for any of them... they got me the car i wanted and at the numbers i was looking for just the best thank you to both of you

Am
Review β„–49

The problem is Homero Pineda. Very poor customer service, negative and not friendly. Never contacted me, ever. I had to keep calling him. Didnt have a my vehicle for 5 days, no rental, no status on progress. Lied about when my vehicle was going to get started on. I contacted Chris H. and he took care of it in 15 minutes. My car was ready in 1 hour. A simple repair. Homero wanted me to wait for technician to put in a motor on another vehicle that tech was having trouble with. He has no compassion on customers. From the start when I walked in, never acknowledged my presence and when I handed him the keys he immediately started with I do not have loaners or rentals and your car might not get started on right away. I had got no options. Like could you bring your car next week since we dont have rentals or loaners. I needed someone to bring me home. Didnt even tell me when I was going to get a ride or even where to wait until I had a ride available. Had I read the reviews on the shop, I would have never taken my car there. Im not the only one with the same situation.

Ma
Review β„–50

Great customer service. I was able to find the vehicle I needed in an expedited and safe manner by using their assistance online and by phone thus minimizing my time at the dealership. Attention to customer’s needs was their priority. They made sure I received individualized attention and their focus was on me and what I needed while at the dealership.⭐️⭐️⭐️⭐️⭐️

Al
Review β„–51

David L. Was a great help in finding me a wonderful vehicle. He was very pleasant to work with and a true professional. Many thanks!

CY
Review β„–52

Awesome staff, great team❗ go get your accessories for your pickups like borla, kicker tailgate speakers, tonneau cover new color match, and much more! Dealer of the yearπŸŽ‰πŸŽ‰πŸŽ‰

Ca
Review β„–53

Awesome buying experience, salesman Rachid Trad was excellent and very helpful, thank you to the whole team, Ruben Chairez and Danny Garza too, will buy at Bert Ogden Buick GMC next time I want an upgrade, beyond satisfied

Ja
Review β„–54

Excellent service and great communication. We ended up with the exact truck we wanted even though it was not on the lot when we made our decision. Charlie made sure we got everything we wanted before we signed. Very satisfied.

Na
Review β„–55

Excellent service and great buying experience. WOULD RECOMMEND THE ENTIRE SALES AND MANAGEMENT TEAM!!! First time buying with Bert Ogden and they just made the process so quick and easy. Thanks!

St
Review β„–56

My husband went in on 2/3/2021 and was assisted by CHARLIE MARTINEZ and we weren’t disappointed! Less than 4 hours later he drove off in his new 2021 GMC SIERRA! We always choose BERT OGDEN GMC due to their sense of urgency to get you what you want and at the best price! Thanks CHARLIE for your help in getting my husband his new truck!

Kr
Review β„–57

Josue was awesome and had great customer service. Everyone was extremely friendly and helpful and made the whole process more relaxing. I would definitely recommend josue to anyone who needs to get a vehicle. He was able to work with us to get us the car we really wanted. He went above and beyond to meet our needs.

Da
Review β„–58

Ive purchased over 15 cars in my lifetime and also overseas but this was the worst. I felt taken advantage of and ripped off. First contact was alright until the appraisal for our 2021 KIA Soul GT-Line (10000 miles and only 9 months old) was initially $16000 and was able to increase to $17000. The price of the 2021 GMC 2500HD Denali was discounted from $88000 to $86000. We were approved for finance with Chase up to $80000. Our credit scores of almost 800 were used against us to increase the price/markup. I spoke with Diego on Friday 23 July and he would not budge on the $86K with a in-house $2500 protection plan. If I removed it then the price of the vehicle would be $90000. Ridiculous! Not was the VIN discussed or provided in two text messages with pictures of the finance cut-sheet. Then we I showed up at the dealership from Austin (325 miles away) to pickup my 2021 BLACK 2500 did Ms. Salazar drive up with a 2021 WHITE 2500. I was shocked and ticked off. I informed her to go get her manager to discuss this. Diego only offered to provide an extra $500 to the trade-in which would be $17500 now. Ms. Salazar also provided 2 license plate covers. The loan paperwork was handled satisfactory.I went home feeling very ticked off that the MSRP was $80000 and $83000 would have been alright for the black but it was white. Bert Ogden is very deceptive and not transparent. I submitted twice my information on there website to have their owner and GM contact me. One week later nothing. So I contacted GMC chat on your website and filed a formal complaint. Lastly, know I paid $22500 for the KIA last year, the trade-in should have been around $19000 so I decided to use Bert and a alias to conduct some research. I acted as if I was interested in purchasing a new vehicle from Bert Ogden and trade-in my 2021 KIA again. Interesting the value from their website stated $18000 to $19500 and then I received an email from Delilah Fuentes offering $1500 added to the $19500 trade-in of the KIA. This disgusted me further. I dont consider this matter closed and want to discuss this with the dealership GM.My options are to file a formal complaint to the Brownsville BBB and use social platforms Google, Facebook, Yelp, etc. to further comment and discuss the dishonest activities of Bert Odgen GMC. You may publish with out my email address and phone number.David E Robinson Jr

ma
Review β„–59

Staff was friendly and prompt. Was notified timely when vehicle was ready.

Ve
Review β„–60

Rachid was our salesperson and he explained to us the whole process and kept on checking up on us and was able to get us in our new vehicle. Thank you so much I would recommend him to my family and friends.

ar
Review β„–61

My vehicle was in the service department for over a week and the issue was not resolved. I would often call back for updates only to be told that I would be called back. 8 days later I received my vehicle and it still has a problem, inwas told to keep driving it and maybe it will go away. This is my 3rd vehicle from bert ogden and it will be my last.

Fr
Review β„–62

Very good shopping experience. Assisted by Mr. Trujillo

Pr
Review β„–63

I bought my first car at Bert Ogden and recently did a trade-in, it was a great experience without a doubt!! I personally think Bert Ogden offers great quality cars!! πŸ˜ƒ The staff at Bert Ogden are very nice, in my case I can mention Viridiana, who helped me through it. She’s a great sales associate!! ⭐️ As well, everybody truly makes you feel very welcomed and give you the best help towards what car or truck you’re looking forward to buying. πŸ˜ƒ

Li
Review β„–64

Fast service,the staff very friendly and willing to help you out with anything you need

Me
Review β„–65

Are sales person was Angle yin pon. Was really friendly and helpful he was fast with the paper work. Pacheco was helpful too got us a lower APR% Would recommend from bert Ogden Buick and gmc.

di
Review β„–66

We had the best experience at Bert Ogden! Our salesman Josue Flores was awesome! He helped us get not only one vehicle, but two. Thank you so much!

Jo
Review β„–67

Im the proud owner of a 2021 GMC Canyon purchased at Bert Ogden BuicK GMC in Edinburg, TX on July 21, 2021. After viewing their selection of GMC Canyons online I made this purchase through their online financing portal.Many thanks to Jazmine Solis internet sales for answering questions on their website application.I promptly received a phone call from Steve Mayor about my selection and set up an appointment to test drive and finalize the purchase.Upon arriving at Bert Ogden I was graciously met by Steve Mayor and taken to my selected Canyon for a look at its features and test drive. After my test drive I was ready to proceed with the purchase and Steve was very helpful answering questions about the Canyon during the test drive and financing.Eddie Rincon the finance manager had all of the paper work ready for my signature and finalized the deal.I ran into a snag as I had driven their alone in my wifes vehicle. I had no way to get my new Canyon and her vehicle home at the same time. Steve graciously offered to drive my vehicle to my home. He brought my new Canyon to my home later that evening.Steve went above and beyond by making a home delivery. Many thanks to you Steve and the rest of the Bert Ogden staff.

Do
Review β„–68

Overall good experience. Alot if negioting on my part. It was frustrating at the beginning but at the end of the day the sales person worked with me and I left with a new truck.

Eu
Review β„–69

Second vehicle Ive purchased from Chip he sure went out of his way literally 9 hour drive to bring me my 2021 GMC Sierra SLT truck pick up my trade in more than fairly compensated to make the journey back himself..10 outta 10 my buddies will be by to see yall soon!

Ne
Review β„–70

Excelent! We are happy because yours dealership gave us excelent attention.

Yo
Review β„–71

Edmundo and the Finance Team did a wonderful Job getting me exactly what I wanted. They were kind and focused. The experience was wonderful. Thank you Finance Managers for being so human and so kind. May all the good energies surround your business always and may you continue to prosper.-ChakraGirl

A.
Review β„–72

I’ve been to 5 different dealerships in the past few weeks and Bert Ogden was by far the best. They gave me a great price on my trade in and discounted the 2021 substantially. They’ve even made accommodations to make the vehicle exactly what I want without hesitation (upgraded to leather). They didn’t pressure me or finagle numbers like other dealerships did.. I was in and out super quick and very pleased with this experience. I’ll definitely drive 2 hours again for another vehicle. Ask for Jonavon, really cool dude.

Jo
Review β„–73

Great sales associate really helpful and very courteous. Nice dealership with good selection of vehicles. Highly recommend.

Or
Review β„–74

Awesome customer service. Would definitely go back to make more purchases. Mr.William was amazing.

Mo
Review β„–75

Absolutely horrible service, vehicle pricing, and staff. I went in there January of 2021 to purchase a vehicle. The sales person just wanted to make a quick buck and had no knowledge about cars at all. I was looking into a used sports car (corvette). He had no idea on any of my questions that I had asked. That was immediately the biggest turn off in purchasing from here. The cars they sell here are overpriced. Don’t expect the staff to know anything about a car. All they want to do is make a quick dollar and move on. They are working here for a reason people. Beware of their lack of education.

Le
Review β„–76

Best service in the valley. I live in Brownsville and drive an hour away having a GMC dealership in my town and several on the way just for their excellent service.

Fl
Review β„–77

Awesome experience. Went there just to look and came out with a vehicle I liked. Great customer service experience. Was not force to get something I did not want. Thanks Chip

Ja
Review β„–78

Outstanding service. GM, Mr Lipsey and salesman David & finance got me in an out as fast as possible.

Ia
Review β„–79

Very professional and efficient! Ask for Carlos Salazar! Had a very good experience buying a new vehicle. No hassle and very reasonable. Will definitely buy a vehicle again in the future!

Me
Review β„–80

Jacob is awesome good man n service was great

Jo
Review β„–81

Orlando Castaneda was a high motivated individual. The potential and ability to get us were we needed was amazing. In addition the customer service,caring and ability to provide us with a great service was something out if the ordinary.

Lu
Review β„–82

Great service and fast service thank you bert odgen

An
Review β„–83

ORLANDO CASTAΓ‘EDA TOOK THE EXTRA TIME TO CONTACT ME ABOUT A PURCHASE. NEVER KNOWN THIS PERSON BUT AS A COMBAT DISABLED VETERAN, IT IS OF GREAT HONOR TO PROTECT PEOPLE LIKE HIM AND HIS STAFF. THE ATTENTION TO DETAIL AND ATTITUDE WAS ESPECTACULAR. IN ADDITION THE RESPECT AND SUPPORT TOWARDS THE PURCHASE WAS INCREDIBLE. GMC THESE ARE VERY DEDICATED AND HARD TO FIND EMPLOYEES. GREAT CUSTOMER SERVICE...

Ed
Review β„–84

Help from the beginning to the end. I drove 12 hours to get the truck that I wanted. Everyone was of great help.

Mi
Review β„–85

This is by far the fastest, most enjoyable experience I have had purchasing a vehicle. Chip Olivares in sales and Francisco Torres in financing were professional, quick, and knowledgeable and I appreciate their attention to my husband and I. FANTASTIC service at Bert Ogden GMC Edinburg off of south expressway 83.

Jo
Review β„–86

Jacob Reyes exceeded the customer service experience by his values in himself, which transmitted through his work ethics. His knowledge in the products was exceptional and very educational, which in turn, made me feel like a valued customer.

mr
Review β„–87

It was great - my salesman were Eduardo and Mario! I definitely recommend them, this is the third vechile purchase I do and Eduardo is who I have gone to. Very knowledgeable and patient, Mario was the same!Thanks, love my SUV!!!

Ar
Review β„–88

My experience was excellent... The salesman was so helpful, informative and actually cared about my opinion.... He fully explained what financing was available to suit my needs and worked out all of my concerns regarding the purchase of my new GMC Sierra... I am glad I came in today and I felt comfortable and relaxed... I didn’t feel any pressure to buy and I was given different choices and options regarding my truck..... Thank You Bert Ogden / BUICK-GMCAnd thank you Eduardo Labastida for your great service...

Se
Review β„–89

Very bad service department. Never call you back,then they tell you that they will get parts in a specific day for youre vehicle when its not true. My truck has been there for 15 days for a radio and a transmission calibration. Very bad service nothing compared with Payne from Weslaco or Burns Motors from McAllen.

Da
Review β„–90

The best place to buy a vehicle. These guys are family and treat you like it. They will always try to get you the best deal they can

Cr
Review β„–91

Great salesperson. Great company. I bought 2 trucks this year and both times I got a fair deal with EXCEPTIONAL customer service.

Lo
Review β„–92

Dealt with Martin over the phone because I was at work. He made the deal happen! Very respectful staff and very helpful. Mr. Robert Sanchez as well as Mr. Eduardo Labastida were great at making sure I was delivered what I needed and that the vehicle I was purchasing had everything I needed. Over all above and beyond service. They have a loyal customer if or when I decide to purchase another vehicle. Thanks Bert Odgen GMC/ Buick.

Ch
Review β„–93

Salesman Erik Flores did a great job in helping us out in selecting a great 2021 GMC Acadia. Thank you Erik. Thank you Mr Flores for helping us with our 2 vehicle purchase, 2021 Silverado and 2021 Acadia.

El
Review β„–94

Our sales consultant was Chip Olivares. He is very friendly and helpful. He went above and beyond to help us close our deal. Thank you Bert Ogden GMC and Chip Olivares.

Ad
Review β„–95

I leased the vehicle on a Tuesday and picked up my vehicle on Friday. The dealer had no power and water for a couple of days due to the hard freeze (weather). Had to provide my own fill up of gas. The salesperson will provide vouchers to reimburse me.

Jo
Review β„–96

The customer service was great!!! Mr. Charlie Martinez provided quality service. He pretty much fought for me to get every discount that can be offered. I left the lot with the truck I wanted and price I requested.

Le
Review β„–97

My wife and I had a very interesting but pleasant experience at Bert Ogden Buick GMC. We had the pleasure of speaking with Abimelech and One of the Managers β€œRobert” at the Edinburg GMC dealership. Abimelech was very knowledgeable and friendly, he made a normally hectic car buying experience β€œat other dealerships” very peaceful and smooth. Robert, one of the managers was very friendly and informative, we had a blast speaking to him and getting to know him. My wife and I feel like we are family with such a friendly staff. Thank you guys! God bless you all.

Er
Review β„–98

By far the most absolutely amazing experience ever!! After searching for a minute and everyone telling me all sorts of things..Luis and Ruben made it happen at Bert Ogden!!! Highly recommend Ruben Chairez to seal the deal

An
Review β„–99

Good customer service. You want a deal you get a deal.

Ed
Review β„–100

Very positive experience. We told them what we needed and where we needed to be to make a deal and they made it happen very pleased with the team that worked with us. Big thanks to our salesman Josue Flores.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4216 US-281, Edinburg, TX 78542, United States
  • Site:https://bertogdenbuickgmc.com/?utm_source=GoogleMyBusiness&utm_medium=organic
  • Phone:+1 956-205-0761
Categories
  • Auto repair shop
  • GMC dealer
  • Buick dealer
  • Car dealer
  • Car repair and maintenance
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:Closed
Payments
  • Checks:Yes
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