Vehicle was taken in to Fiesta Chevrolet on Friday 10/22/2021 for Battery replacement under warranty. Service Writer Edith Garcia provided excellent customer service who deserves a 10 but my concern is--- today is Monday 10/25/2021 8:05 PM as I respond to this survey I have not gotten a copy of the service invoice who can we blame fault on this, Service Writer or the Dealership. The 10 rating dropped to a 1 if we blame the Service Writer, unless there is someone else to shift blame to on this concern/matter.

I was needing some information about the warranty policy on my vehicle that I purchased from Fiesta Chevrolet. So, I called the dealership to find out this information and was treated in the most rude manner I have ever experienced in all the years I’ve been a customer with this dealership. The receptionist named America did not offer any courtesy, friendliness, nor professionalism. She even hung up on me after stating to me that she was not going to talk to me. Ughmmm, is that not the job of a receptionist? To receive calls and direct calls? I ended up calling the Bert Ogden(next door) and was finally helped with politeness and friendliness and was given help directing my call. Funny I had to call the place next door to find help. I want everyone to know that this was the worst experience in business I have ever had. I will tell everyone I know about this experience.

Stop by the dealership, just to browse on their inventory. I was approached by a sales person and ask me how can we help me on selecting a vehicle. They didnt have what i was looking for, but mentioned that there will be some coming next week. i was happy that my choice did came in as expected. So far excited with my new vehicle

Lack of rentals/loaner vehicles somewhat similar to the 6-month old 2021 Chevy Tahoe for DEFECTIVE LIFTERS is unacceptable. I believe Fiesta Chevrolet should honor their commitment to provide appropriate customer service by providing a comparable vehicle while mine is serviced. Also unfathomable is the service department not having an ETA on the lifters/parts, is there a communication restriction or gap between dealership service departments and the manufacturers?

Management went far and beyond to accommodate payment to my budget needs

Amazing service. JP got me approved for my car w the best rates! Totally recommend going w JP.

DO NOT BUY A CERTIFIED PRE-OWNED VEHICLE FROM FIESTA CHEVROLET!! I purchased a 2021 Chevrolet Silverado with about 5,500 miles and a 2020 Hyundai Sonata with about 10,000 miles in June from JOE RAMIREZ at Fiesta Chevrolet. Of course, I recognize that the vehicles were purchased AS IS. They showed us the Carfax, which showed that the Silverado had a scratch on the door (which had been fixed). The Sonata had a cracked windshield (JOE RAMIREZ told us it would be replaced, though it never was). About a month ago, I had a nail/screw on my Silverado and the tire had to be replaced. It was then that I learned that my truck did not have a spare. One would think that’s a necessary safety feature, the absence of which Fiesta Chevy would have a duty to disclose. If I had known, it would have been a dealbreaker. After a month of getting the runaround, the salesman finally told me that they would not provide a spare since I purchased the vehicle AS IS. FIESTA CHEVROLET CERTIFIED PRE-OWNED VEHICLES are a SCAM!!!!!

Today was a very satisfying afternoon the staff at Fiesta Chevrolet behaved very professional, Mr. Luis Osuna made sure I left happy with my purchase. Every step of the process was carefully and detail explained by Mr. osuna and his financial team. I was well compensated for my trade and that is priceless. The team made sure I left with the best possible financial deal. Like say rightDALE GAS ⛽️

Great service all around. Dealership has the biggest and greater selection of vehicles to choose from… josh is a great salesman lead by the experienced manager Jaime. Couldn’t be happier to find friendly and knowledgeable in their treatment of the client.

I took my XT4 for a nail change and a break checkup. Service was great. I had a ride back to Fiesta Chevrolet. The brakes had a squeaky sound when alloying the breaks, especially if driving in reverse. Break pads where good at 80%, but the squeaky sound is still there. A Cadillac with squeaky breaks.. great, just great.

Cant get any service after the sale. Like get our license plates on new vehicle purchase. I wonder if they teach customer service at Robert C. Vackar College of Business and Entrepreneurship business school?

Excellent service, good quality and price, I will recommend

I bought a car a couple months ago. Early August to be exact. I never received any of my paperwork. I never got a call about my plates. My paper plates are expiring in 2 days. I went to go ask where the service center was, a man outside under a tent was very rude to me. The lady inside the service center did not address any of my concerns or point me to where they could be addressed. My brother addressed my check engine light issue instead because neither of us liked the way things have been handled when dealing with people at Fiesta. Id heard good things in the past but I am very disappointed with the actual level of customer care and service at this establishment.

Excellent service and easy process in buying a a truck. They gave me the best deal than any other place and went over and beyond. Would for sure recommend to family, friends and everyone. Thank you for being so professional Abraham and Luis!

We were very pleased with our interaction with our sales rep JP here at Fiesta Chevrolet. He was able to get our deal on the exact vehicle I wanted and had been looking for a while now. Thank you for your great assistance!

Jasmine was amazing! Best experience for my purchase. Polite, respectful, and flexible to meet my schedule.

Fiesta has the friendliest staff out of all of the agencies I’ve visited. Other agencies were rude and unwilling to help. Fiesta’s service is top notch and should be considered the number one agency in the RGV Texas. The young lady who assisted me through out, provided outstanding service.

I took in fleet vehicle for rpm issue. They kept it for 18 days. They waited on a sensor for 2 weeks. That’s unacceptable. Then they made oil change without authorization. They should at least know why I will direct the rest of the fleet vehicles to go to Mission. It’s sad what we have to put up with here in South Texas. I also asked for number to service department supervisor after they had vehicle a whole week and was never given the number.

Aldo, Abraham and Edgar always go out of their way to make us happy! They are the best and also have excellent customer service!

Waited almost a week to have my vehicle inspected, was requesting a quote based on a multipoint inspection. When I went to pick up the truck they made me come back because the truck needed to be put back together. As I was driving off the parking I see my truck already parked in the service parking lot, yet they still wouldnt give it to me because the person that was in charge of my ticket hadnt closed it and was out to lunch. Definitely a waste of my time, especially since I drive about 30 minutes just to get to the dealership.

Great attention since i arrived.Driving test offered kindly.smooth purchasing transaction.Nice experienceVery glad and pleasant purchasing time.congratulations to all your staff.

Couldnt have asked for anything more! Good buying experience. Will definitely 💯return for my next vehicle. Thank you Ray Gonzalez & Hector Cano for helping my wife and I walk out with the car of choice 👍. Highly recommend these two individuals for there professionalism, empathy, respect! Well done!!

Generally unpleasant and unhelpful staff. The only good employee I encountered was my salesman Vladimir. He treated me well and with respect and made effort answer all of my questions and accommodate me. Were it not for him and the fact that this dealer was the only dealer with a car like the one I purchased within a 50 mile radius I wouldn’t have returned to purchase my vehicle.

For it being our very first time buying in a dealership, we had an amazing experience. Our sales man showed us different options but at the end he helped us make our best decision. I would definitely recommend not only the dealership to my friends and family but the sales representative as well.

The employee who attended us was very patient and explained all of our questions. We walked in to look into our future family car and walked out with a beautiful vehicle at a reasonable monthly payment just within our budget. Very satisfied with our experience.

Thank you to Alexi, Joe, Hector, Antonio & Jesus. The purchasing & trading in experience was easy & quick this time around. We will be back again 😂😂

Abraham really knows his stuff!

Martin was a big help in getting what I needed. Thank you so much.

Everything went smoothly got my free oilchange and tires rotated. Edith helped me out. She was very courteous texting me when my car was ready knowing I couldnt answer my phone because I was at work. I saw Jonathan there he usually helps me out too. Friendly staff.

Honestly I was not satisfied with how the purchase went.the salesman made promises that he didnt come through on his end, as well as when I finally was able to drive the car off the lot the trunk had dog hair every where the head rest on the drivers seat had grey/white hair all stuck on it and the gas tank was on empty. The windshield still had a crack in it I had to wait a week after driving it home to get it fixed when I was told it would get done the day I had paid for it Which was two weeks before that. It was just alot of bumps along the way of purchasing. I never went through this much Hassel and dissatisfaction when I purchased my Sentra at hacienda, so to have a bad experience at another Ford dealership was really a let down. Honestly makes me not even want the car at this point.

We highly recommend Fiesta Chevrolet in Edinburg TX employees are very friendly and helpful specially Josue Flores our sales manHe went above and beyond to get us the truck we wanted we very pleased with the service.

Excellent treatment of the sellers and everyone in general, they attended us very quickly and the paperwork very quickly. highly recommended chevrolet fiesta in edinburgh. I would buy a car there again and give it back to my family, friends, 100%

Great customer service and helpful on what your looking and best experience with the lady who help us out.1st time getting a car for my daughter, so happy with the results.

A big thank you to Mike Treviño, Jaime de la Cruz, and Edgar Chiw for treating me like family at Fiesta Chevrolet! The smoothness of the deal was great! Go check them out, theyll take good care of you!

Raymond was the best. He help us get a car the same day. And we are loving our 2016 Ford Escape thank you Raymond for helping us out

3rd time my 2021, purchased 3 months ago, traverse is in the shop for same reason. 2nd time the entire vehicle smelled of gas and manager said to not drive the vehicle anymore as it could catch fire, tow truck was sent out to pick it up. I was promised that the vehicle would be looked at that day by manager but people there said it wouldn’t be worked on until sometime next week. They refused a loaner/rental until I asked to speak to manager, then a rental became available. Picked up vehicle Sept 30th and by Oct 2nd at 5 am on my way to the work the light is back on and the vehicle is smelling as burnt oil or rubber and it sounded as if I was going super fast but I didn’t even have the foot on gas. Worst experience was when I showed up to the shop and manager could of cared less. He literally shrugged his shoulders and said “yeah” when I told him I was back there for a 3rd time cuz his people couldn’t fix the problem. When I told him if he realized it was a 2021 just purchased vehicle he shrugged his shoulders and said “yeah, so, I have 2021 tahoes in the shop for problems with lifters,so” I was livid. He said again no loaner or rental and that unfortunately that was the situation we were in. They eventually got a rental for us but after being told so many times, no. Best he could do was tell me he was going to have them work on it on Monday. I told him I didn’t believe him as he was the one who told me they were gonna check it that same day when it was towed in and his people had directly told me they wouldn’t check it until sometime next week. Until then, his attitude changed and went outside to check my vehicle himself. All of his response just simply said he didn’t care. Represented Chevy and their product very poorly by telling me “so, I have 2021 Tahoe’s in the shop”. Makes me wonder if Chevy is a reliable brand.

Great customer service. My sales consultant explained everything very well and was very patient. I would totally recommend him to anyone. Very satisfied.

Excellent customer service from service advisor (Edith Garcia) from start to finish!Complied with all my requests & explained all results after service.Also was very helpful in expediting my payment process with clerk whom was also very courteous! Had a very satisfactory experience!

Ignacio was great! Very helpful, and friendly service.

Amazing experience.Edgar Ramirez, made me an appointment with Jazmin Garcia and she’s the absolute best.Jazmin Garcia, was very attentive and knowledgeable about every detail. She walked me through every feature my vehicle had to offer and she was the perfect sales representative.Also, manager Alexis Ruiz was very professional and I appreciate his service.I would highly recommend contacting these 3 individuals.All in all, thank you, Ms. Jazmin Garcia. I appreciate the time you invested in my visit.

Best costumer service! 100% satisfied and recommended! Easiest and fastest deal I have ever made.

They promised a first free oil change since purchase was made about 6 months ago. I called to confirm before my son drove that way and when services were done he got billed $135!

Took 3 hours for a simple oil change. Need to offer express service

Jazmin (salesperson) and Gilbert (finance) were awesome! They made our experience with fiesta enjoyable! I didn’t think we would buy anything when we went to “look”! We ended up buying 2 trucks!! How awesome is that? Thanks to their professionalism and friendliness we feel very comfortable recommending Fiesta to our friends and they have to ask for Jazmine García!! Hopefully they will end up with Gilbert too! 👍🏼💕👏🏼

Service Department Manager Alfred bad customer service. Truck was in for a new transmission came out with paint chips on door handle. Wires for my aftermarket sound system ripped off. He said nothing can be done was a very rude old guy!!! After being a customer to Fiesta Chevrolet for years i expected more from them. Atleast for the Manager to be ACT professional. Not act like a total @#$#&$.... About the situation. Very disrespectful and so unprofessional Mr.!!!

The Service department is a complete scam I called 1 week in advance because my Check engine light was on and the rear sway on my vehicle. The lady that took my call set me up with appointment for Tuesday 8:30am and told me I have power train warranty and also I have extended warranty that I bought from dealer so issues should be fixed and covered .I took vehicle on time and then Thursday finally I get a call back saying they found 2 issues but none are covered under the warrantys and total bill would be $1100 ..told them its too expensive for just evap leak and shocks so declined service ..got to dealership and forced me to pay 145 diagnostic fee if not as per manager they would hold my vehicle . Which is a rip off I thought it had warranty to cover issue as per lady... Paid fee left upset I talk to manager Alfred DeLeon didnt care about the situation ...i got home felt this dealership was sketchy so I opened hood and found all wires were loose and nothing was put back! 145 fee and left vehicle in worst conditions. Do not take your vehicle here for service ..Ive purchased 2 cars from this dealership and will be my last never again. 2 days for a diagnosis and vehicle left worse condition

Outstanding service, didnt take that long to be processed, a big shout out to Erik Flores, great job. Recommend it to everyone to stop by and trade up or just get a new vehicle.

When I got to the dealership Antelmo was one of the first salesmen to assist me. He was very nice, knowledgeable, and most importantly not pushy and listened to what I wanted in searching for my new vehicle. He kept in contact with me as the days came by. Jorge Fuentes was also a great help as well towards the end of my deal. He went above and beyond to make sure I was getting the best deal possible. Everything went smoothly since it was my first time purchasing a vehicle on my own. Great overall experience at Fiesta Chevrolet!

Would buy their again and recommend to anyone to purchase there

From start to finish the process was smooth. The salesman Josh Castor knew at the start with our numbers and was able to get them to where we needed

Great customer service! Very understanding and down to earth employees.They communicate to your best of interests and their customers benefit. I went in looking for a used truck like a Colorado and when I was told by my salesman Joel about a brand new vehicle I could get for an even better price I was ecstatic! Love my trailblazer! I will definitely be going back to get another vehicle soon!

My mother and I met Joe Ramirez at Fiesta Cheverolet. She got a very good deal on a 2020 Chevrolet Equinox LT. Very good reasonable payment for my mom. I myself made a purchase with Joe as well with a 2021 Chevy Silverado Custom Trail Boss. Joe helped get me get the color I wanted and the payment was reasonable as well. Joe also helped my sister out with a 2021 Chevy Silverado Trail Boss LT as well. Hes an outstanding salesmen who makes you feel very comfortable and is there to help in any way he can. We definitely recommend Fiesta Chevrolet in Edinburg, Texas to all our friends and family and tell them to ask for Joe Ramirez.

The service was fast and friendly. Jayro Matias was helpful and knowledgeable in assissting me with my Silverado.

I enjoyed buying a vehicle at Fiesta Chevrolet. Antonio Salinas was very helpful, friendly and courteous. I would highly recommend him to my friends and relatives.

Yes it was a good experience and found the exactly truck that we. were looking for.. the sales person…Mr Salinas was really helpful and really professional of the sale that went really well its good to see someone that wants to grow with the company …i will refer any of my clients friends and family to buy at Fiesta dealership at al times thanks ones more for the treatment that we deservedMr.Cantu-pool srvs…..

We love Fiesta Chevrolet. It’s always an easy experience with no pressure and friendly salespeople like Antelmo Rico.

Salesman Erik Flores did a great job in helping us pick out a great 2021 Chevy Silverado. Thank you Erik for taking the time to show us and for helping us pick out a great truck. Mr Flores get a 10 with us.We are giving the Finance person that helped us a 2, they added unwanted leather seat and interior coverage ($2500) that we did not agree to verbally.

Been a customer since 2013 and today we were not pleased with the service we recived. Took truck for oil change as I drove off the light ABS turned on mind you the light had never turned on and I know it was not on before I left the truck for service.. I took it back and asked if they could check it the lady in the service department told me they could take a look at it but would be charged $135 and they were booked for the day so to bring it back tomorrow. I called my husband and he talked to her on the phone and told her that when we took truck that light was not on if they could take a look at it and she said they could but the $135 had to be paid my husband said that he did not trust them anymore. My husband is very patient but I even got frustrated with this lady. Mind you one time before they did oil change and tire rotation they didnt connect the tire sensors we didnt complained fixed it on our own. Another time my husband took vehicle for oil change no appointment had been done due to that we would take it before and we didnt need an appointment but due to Covid we didnt know if now we needed one so to be on the safe side he called and they told him to just take it early morning and he did but the lady there next morning told him he needed an appointment. Plus the guy that attended me he was saying did you guys change this change that I was like no we havent messed with the truck and it had not turned on that light as soon I drove off from here it turned on and I even told him about the time they didnt connect the sensors and he kept talking like if we wanted the truck to be checked for free. We are honest people and if I take the vehicle for service and something else turns on that I know it had never turned on why wouldnt I take it back to get checked maybe they forgot to connect something(it happens we are not perfect).

Great place to up grade your vehicle, use or new Just ask for Martin.

Vladimir Hery, is a five star Salesman, He is very honest and made us feel that we were getting an honest deal. Vladimir was very helpful in providing us with information on our new Tahoe, We were unsure of purchasing a Tahoe now in this time but the dealership and Vladimir made it easy, The finance department A Villegas also made us feel at home. We will highly Recommend Vladimir to our friends and family.Joe & Dalinda Garza956-212-021

They were very quick in providing service and finding the exact vehicle I wanted. They kept in touch to confirm I was happy with my buy. They went above and beyond to have me happy with my purchase.

Great customer service! I have been to many dealerships and this one went above and beyond to assist me with the purchase of a new vehicle. Great staff!

Not only did we get impecable service while at Fiesta Chevrolet, but we also found the accessories we wanted already installed on our new truck. Visit Fiesta Chevy (Joe Trejo) for better deals and great customer service. Fiesta Chevrolet literally saved us thousands.

Great help on financing my new blazer, great service! Very satisfied and thankful!

Joel and JP were great. They found us just what we wanted at a great affordable price. I will recommend family and friends to go there.

Excellent service! And took care of all our needs and gave us good advice!

IT WAS A GREAT EXPERIENCE. POLITE AND PROFESSIONAL

Very professional and quick with the service of my vehicle.

I can’t say enough about the Alexis Ruiz and his team. He wasn’t just out to make a sale, he was kind, patient, honest genuine and took the lead in working a great deal. He made the experience one I will never forget! They were all there to help every step of the way and committed to helping me get what I wanted. After my purchase and leaving the dealership, I realized I left my dear grandmas rosary in my trade, I was in a panic. I called Alexis and even that he was able to find me in a matter of minutes! This team is the real deal. Thank you all so much, it’s great to know we still have good sales people out there. I will never purchase a Chevy from anyone else. ❤️

Smooth and painless. From choosing my vehicle, to the trade in experience, to driving away, it was efficient and pleasant. Erik Flores was extremely helpful and professional. I feel like I got a fair trade in with my previous suv...it made car buying fun.

A very good experience...the people there was very gentle and helpful...we are vety happy to join the chevrolet family.

Excellent customer service from the beginning, great people to do business with. Contact Jonathan Trevino over at Fiesta Chevrolet Edinburg for great deals on your future purchases.

I left my truck for oil change, i was supoused to get a call back in two hrs, i never got called, after three hrs i called about 5 times, nobody answer the phone.It seems to me that everybody takes lunch at same time.I WAS READING YOUR REVIEWS IN SERVICE AND THERE IS A LOT OF NEGATIVES COMMENTS AS THESE ONES.

It was great,very professional and it didnt take long to be approved

Jazmin Garcia was the sales rep that helped me extremely nice and professional gave me privacys to discuss and make a decision. I felt very comfortable and happy I was referred to her

First I had to wait almost 30 minutes just for someone to acknowledge me. I was about to leave but knowing you were the only dealership that had the truck I wanted in stock, I decided to stay. After purchasing the truck and having to wait 2 weeks for the truck bed cover, I call in to work for you to install it, only to find out it is the wrong one. Now you are charging me $300 out of my pocket plus another work day to miss because of your mistake. Not very happy at all

Matias in the service department and Ramiro the courtesy driver have changed my mind about the service experience I have received at Fiesta. My previous experiences were ridiculously awful and I was treated very badly by another service member, but these two gentlemen have gone out of their way to make this visit pleasant and treated me with respect and great service. Honestly I did not want to bring my car to Fiesta to get serviced, but I had a warranty-covered problem with my vehicle so I decided to go ahead and give them another shot. Thanks Matias and Ramiro for giving me such a great experience!

Update review we were ripped off on the 3rd was having electrical issues they put truck on diagnosis and found no problems. Told us we needed a new battery then replaced our 4 month old battery with their $250 battery said that they would check it again if the issues continue. Of course the machine cost $130 each time. So far we have spent about $1,000 with Fiesta Moters and I feel that they pull this scam a lot. I dont think that I will be giving them any more business anymore. Go to a better mechanic shop.

Ralph & Luis were honestly so great. This was my first car I ever purchase and they really did everything possible to make it as smooth as possible. These two guys are great and do such a wonderful job of representing their dealership in such a positive way. Im very grateful and will definitely recommend to anyone I know looking for a vehicle

Service departments tend to have negative stereotypes due to high costs and slipshod practices. My personal experience with this one is quite the opposite. Procedures are done efficiently and in a timely manner. Service advisors arent pushy and are very transparent. I will definitely keep coming back.

Amazing service by Jazmine G. At Fiesta Chevrolet. She made the whole buying experience amazing and fast. Finance department was quick and made it so easy. Would highly recommend!

Ramírez was very helpful and easy to interact. Definitely a guy I would in case I want to buy another vehicle or do trade in.

For being my first time buying a vehicle I was nervous but knew what I wanted. With the help of my sales rep “Ignacio Munoz” he made it easier for me. A truck I wanted that kept showing transit, he would notify me daily with updated information on when they should be receiving it. He helped me get a great deal and help me get what I was looking for and because of that I am truly blessed and grateful. Thank you all that helped me from sales rep to finance and service that made this possible and a easy experience.

When I tell you I was upset with this company you have no idea. I went to service & the person who was “helping” me never came through the way they should have. Alfred & Edith (the old car rental lady) are amazing. Not only did they turn my experience around but They assisted with warrant claim and my Camaro is running like a champ now. Can’t wait to get the new 2022 when it comes out. Thanks service team!I took the survey prior to the resolution which I shouldn’t have so when you see it, I change everything to “highly satisfied”.Thanks again!!!Justin 2020 Camaro.

Friendly atmosphere, knowledgeable people, great communication . Kept me in the know of what they were and going to do . Overall a good experience .

Everything went as planned. Nothing bad to say about this visit or the service representative who handled my vehicle.

I applied online specifically with Fiesta Chevrolet in Edinburg picked out several cars online, received text confirmation that car info was received and vehicles were ready for test drives only to get there to make our 1:30 appointment and find out that the manager we were advised to ask for upon arriving Abraham Castro was eating and couldnt make our appointment then sent out a female sales rep who only advised that all 3 vehicles were now not available and there was not much else available to show us. We were in office for less than 10 min, nothing was discussed only that the application I filled out online was valid at any other Bert Ogden in the valley, which actually was inaccurate information BUT was honestly the best thing that happened since that lead us to Bert Ogden Chevrolet in Mission thinking our online app would speed things up there but were told that online application was only valid at Fiesta Chevrolet. Im so thankful the horrible interaction at Fiesta Chevrolet lead us to head there and have the best experience at Bert Ogden in Mission. Daniel, Hector and Jan there exceeded our expectations and put us in a 2020 vehicle with manageable monthly payments! All I can thank Fiesta Chevrolet for is being disregarded and misinformed but that lead us to another location to turn this horrible experience around for us. Total waste of time here!! I know I will get a generic response just like the copied and pasted ones I see on here from whoever reads and replies to these reviews and thats fine but I mostly just wanted to share my disappointing experience...honestly if youre in need of a new or used vehicle please save your time and the trip and just head over to Bert Ogden in Mission. We live in Edinburg and wanted to stay local but Fiesta Chevrolet made sure that didnt happen for us.

Part department doesnt answer phones. And when they answer they put us on hold for more than 10 min.

Thank You Miss Annika and sales person Mr. Edmundo, for the opportunity on buying a vehicle. I would gladly recommend Mr Edmundo “salesperson” to anyone who’s looking to buy a vehicle, and Fiesta Chevrolet will help and look for your type of vehicle even if you’re barely starting your credit, they will give you the opportunity and won’t let you walk away but they will help you DRIVE away with happy smile

Antonio Salinas gave us a world class service. We wanted / requested for him to help us from start-to-finish. He found us our dream truck and it’s so unfortunate he wasn’t able to assist at the vehicle’s location.I highly recommend anyone, if interested In buying your dream vehicle. Ask for Antonio Salinas-he will definitely go over and beyond.

I tried calling the dealership 3 days in a row. And when they finally answered I just got transferred to another department which they never answered. Then on the 3rd day I finally got to talk to someone but he couldn’t help me so he transferred me to another department and that department transferred me back to the original department. Just kept transferring me back and forth. It seemed like no one wanted to help me. Bad bad phone service. Need to talk a class on when to answer and how to answer. Not very professional employees. This is the last time I will buy a car from Bert Ogden.... bad bad phone service...😡

Jaime Gomez the sales man was very knowledgeable. He assisted us whit everything and took his time to answer all our questions.

Tony Salazar was my salesman did an outstanding job. Made my car buying experience a pleasant one. Tony doesnt just sell you a vehicle he assists in making the right purchase.

Very pleasant experience. No high pressure sales pitch. Got the car I wanted at a fair price. No high pressure either at the finance office. Will definitely come back to this dealership.

Mr. Erik Flores was very kind and assisted me to get into the vehicle I wanted. I highly recommend him and Fiesta Chevy in Edinburg, Tx.

Salesman Joe Ramirez was excellent. He knew what he was selling and was able to answer all of our questions. Joe was able to give us options and helped us figure out which vehicle suited us best.

I brought my truck for an AC check, and the front desk employee Jayro Matias checked me in, he ended up reporting 2 recalls (front seat belts, and DEF system) besides the failed AC, he set up a ride with the driver to the hotel, and after done they picked me up at the hotel, all I saw was a high standard service with a lot of professionalism, honesty, and transparency! Fiesta Chevrolet is a whole model on how dealers should treat the costumes, it’s to me an old fashion model rate to find these days! Fiesta Chevy rocks!

Had been looking around several dealerships and was not able to get what I wanted. Fiesta made it happen with the excellent staff.

Got what I wanted but not at my price point. They got the paperwork done fast. Love my new car. Needed to do a better job at cleaning it though.

Tony and Abraham were amazing! They went above and beyond to help us. I want to thank them for their time and effort in making this happen. Love our new Silverado!