Sarah was amazing! She greeted me right away and helped me find just the right products for my hair. She also sent me home with a bag full of goodies. Thank you for making my visit so personable and my purchase so easy. I will definitely keep coming back!
Helpful, knowledgeable, and great products
Great service! Super friendly people!
Ariana was very helpful in assisting me with my concern, recommending products and demonstrating how to use them, and showing me the difference it made on my hair before the purchase. She went above and beyond in customer care, and had great knowledge in the products, and knew exactly what would help. It made an immediate difference! I was very impressed with her, and appreciated her help. Also, the ambiance of the store was very calming and the tea was a great bonus. Thank you very much.
Southdales Aveda store is fantastic. Helpful in store team. Plenty of products, new and familiar. And free tea too. Always good to go in a see what is being offered for stress-relief, toning of skin, and addressing hair loss. It is not cheap, but the products are quality and Earth-friendly.
You cannot exchange any gift items for something you can actually use even if a lesser value amount. I signed up for pure privilege to get a birthday discount on an item I use instead got a horrible smelly oil. If you dont make a purchase every year your account you paid for will be deleted. Wish they made all this fine print more clear. I only signed up after encouraged by a stylist to get an item of my choice on my birthday which was false. In general their salons and products are very overwhelming smell wise. I will switch to other products.
Staff is wonderful- helpful and kind. Usually serving tea. Once a year or so I walk in and get offered a massage. The products are expensive but well worth it. Highly recommend (in addition to all of this, this is my favorite AVEDA store).
Professional services since the moment you enter. Highly recommend their free 20mins facial
Friendly, knowledgeable people. It was fun shopping with them.
Very informative. Their products are high quality and good for your skin.
If you need to return something bring some armor to ward off the salespersons bad attitude...Spoke with Candy from Customer Service and she was able to make the situation right. I do believe in this companys vision and purpose. Thanks for taking the time to listen.
Me and my husband visited a store on our weekend looking for some hair products. We were recognized and greeted by a consultand Parvin right at the door step.She was very knowledgeable and genuinely nice. A confusing process of picking a shampoo turned into pleasant experience with her help. Parvin was able to explain and describe needed products in a highly prifessional manner.We also got some small body product treats. Definitely gonna visit again, most recommended!
Walk in lady was on here phone November 28 2017 at 8pm didnt even want to help us. Just left real professional.
Great work
Purchased Aveda products.