Whether you are purchasing a gift for someone else…or for yourself it is always so much fun to shop at Pacifier. I have been to several locations and the staff is always incredibly friendly and helpful. The store has such a pleasant atmosphere and only the cutest and best quality items. I’ve purchased toys, books, clothing, and gear and have always had beyond a 5 star experience. I especially appreciate shopping online now and have had a great experience with curbside pickup as well as having gifts mailed to friends. Thank you! See you again soon.
I have been searching for a product. I have called this location twice and each time Tracy has gone above and beyond to assist me. She is such a great person and it’s amazing how above and beyond she goes to help in anyway possible. Thank you Tracy. I truly appreciate you.
Refused to honor a gift card that I received when my child was born (in 2010s), since it was ancient per the cashier. The owner of the business told her there was nothing they could do because they updated their gift card system. Not only is that bad customer service, but actually illegal in MN to deny usage of a gift card because of expiration - in this case due to their faulty gc program from the beginning.Glad I got my sister a Mockingbird GC for her stroller, rather sending her here, after this disappointing experience.
Amazing shop! Beautifully curated selection. Fantastic service! Blows competition just down the street out of the water. I am eager to return and buy lots of goodies for my baby boy, due in May. ❤️❤️
I went in to buy a baby gift for a friend and a corporate baby shower gift. Pacifier staff went above and beyond. They worked within the budget I had for the corporate gift and offered me great options of either one larger item or a selection of items. My coworker was thrilled! The presentation was fantastic and the gift (I went with an assortment) was SO well received. The personal gift I bought for a friend was so fun to pick out with my kids. I asked my kids to each pick a book and match it to a stuffed animals - the softest ever! So fun and the selection was perfect.
We have shopped at Pacifier for years and enjoy the experience! We purchased items recently and were impressed with how easy it was place an order for pick-up. The shop was fast with the order and kind/helpful over the phone. We appreciate the excellent customer care and cute baby stuff! Highly recommend.
This is my new favorite store ever. We have a two month old and my sister is due this spring and this place is full of amazing gifts! The gals working were so helpful, I cant wait to go back!
Just placed an online order for clothing for my toddler (I live < 10mins away, but social distancing) and called to get sizing help. Kelsey was absolutely wonderful! Answered all of my questions, helped with color input on mix/match styles, and assured me that my order would go out right away. Thank you, Kelsey!
A friend suggested to visit this store and they didnt disappoint. We were looking for some help in deciding a stroller and car seat combo and my god did Hannah (the store manager) help out or what. She spent 45 minutes with us, giving her undivided attention and explaining all the features in the options they had. We had visited Buy Buy Baby before but they have zero customer service. Due to Hannahs customer service, we ordered the car seat and stroller from them and of course Hannah helped place the order as they didnt have the colors we wanted in stock (not a problem for us as we werent due for another 2 months). After placing the order she followed up with timely updates and I picked up the stuff, yesterday.In case your baby comes early and youre waiting for your stroller/car seat order to arrive, they also have the service to borrow car seat/stroller from them at no extra cost to you.Apart from their great customer service, they have unique baby/toddler stuff in their store. Highly recommend them for your baby needs.
🙌🏼🙌🏼 cant say enough about the staff. Everyone i have worked with is UNBELIEVABLY knowledgable and customer service driven. They are the reason for our loyalty.
Cute store. Some little Minnesota onesies, lots of accessories (similar to creative kids stuff but only the baby items and more of them). I liked it.
Great customer service!