Called them for a minor repair on a system that they did not install. They were FANTASTIC! Easy to get on the phone, friendly, and very helpful. So refreshing to deal with a local business where real people answer the phone instead of going through a call center or voice menu. Wishing I could give them six stars on this review.
We had Admit One set up our entire house with TVs, security, and sound and I have to say that they are AMAZING! They never tried to oversell us with anything and did a really good job explaining the benefits of the different options. When we have had questions or issues with anything, they respond immediately and are very knowledgeable and respectful. I have interacted with everyone from sales, installers, service techs, etc and they are all wonderful. They come highly recommended!
Staff is very knowledgeable and informative. If u dont have a plan these guys will set u up with something awesome. The owner knows his stuff and customer service is top notch would use them again and again and again
Last year we hired Admit One to update some of the electronics in our more than twenty year old home. Everyone, from the sales person to the installer, was professional, knowledgeable and friendly. Further, the pricing was very competitive, which I find is rare in the upper end market.Our experience overall was excellent. We highly recommend this company!Maryanne Galvin
We have had an amazing experience working with Admit One. Working with Dan on the design and features of our home theater was so easy and professional. Dans wealth of knowledge made the overall process extremely smooth. The installation of our home theater was equally as impressive. The installers knew exactly what they were doing and helped educate us on how to work everything. I would highly recommend using Admit One for ANY of your home theater needs.
Ive used these guys for multiple projects, both home theater and security. This is a top-notch company with excellent customer service. They were happy to walk me through every aspect of the proposed security setup. My home theater was also a fun project. They set me up with a 120 projection system. Theyre real pros when it comes to the install and can make anything happen.Highly recommended!
Not only did we want a fully integrated media center (TV, DVD. Tuner, CD player, game console, etc) with surround sound and whole house speaker system, but we also wanted a built-in cabinet to house it all. And we needed to operate it without an instruction manual. Admit One did it all with exceptional, quality, superior design and easy to use. Their customer support before, during and after the install was and continues to be exceptional.
I used Admit One on my new home build. Everyone has been great. They are thorough at explaining things but not pushy. I realized after I moved in that I did actually want security monitoring, a video doorbell, and needed the fire alarm installation to be covered by homeowners insurance. They were very helpful and fast at getting that added. It has been a year and they are super responsive when we have an issue or question with our TVs, sound system, or alarm system, even at night and on weekends. I just learned today when they were helping with some TV questions that they dont bill to maintain their equipment. What great service and a friendly and professional team. I highly recommend them!
Admit One is an absolute pleasure to work with and is top notch the whole way. This is what an AV company should look like. Id recommend them without hesitation.
Admit One is comprised of some of the best people you could ask for. From sales, to install, to service they are a pleasure to do business with. And their show space is incredible!!!
Right now I cant rate this place well as they werent open during their posted hours M-F 8-5pm. Stopped by Friday 3/23/2018 around 3pm and the place was a ghost town. Thankfully the hours were posted on the door as well to remind me that they dont care about their posted hours.Their website leads me to believe this place is open to the public and I was interested in learning more about 3D projection options, so wanted to stop by like their website said to do:If you want to come see, feel and hear what technology can do for you in your own house stop by and we’ll make you feel right at home.
We have used Admit One Home Systems to install and service our entertainment equipment for several years and have always been pleased with their service. We recently had a problem during the Olympics and John and Bill very promptly got our system operating. We highly recommend Admit One.
Sure they did a good job of installing the system but I really appreciate their continued support. When Comcast made us get a new box they came out for free to reset the controls. When one of the components died shortly out of warranty they replaced it with a rebuilt one again for free. That is great service.
The planning and installation process was terrific. The service ever since has been outstanding!! Bill is awesome!
The sales staff is excellent and assessed my needs wonderfully, Id recommend Admit One to all of my family and friends!
Customer service was a jerk. I tried calling back but he kept hanging up or saying nothing.
What an amazing install team! Talented and professional.
Great showroom!!