Every since Kim and her staff left the store its been down hill. The store now closes at 8pm instead of 9pm and the staff are unprofessional and rude. Customer service is no longer priority and no longer are you made to feel joyfully welcomed in this store like Kim and her team made you feel. I have always loved this store and shopped here minimum of 4 days out of the week and sadly I am will no longer go back.
This store is so clean and organized. I always find what I need. The staff is very helpful, they will order an item quickly if it is out of stock.
Always a joy to enter store. Friendly staff and I can take dog in. They even have treats for dogs. Have most of what Im looking for
Staff was very friendly. Store was nice and clean.
Always good for pickup of forgotten things
Staff is cheerful and the store is great for last minute 🎁. Merry Christmas
Very clean store, well organized, and great prices. Kim the store manager goes out of her way to help her customers. She always has a smile on her face and always has something nice to say. Her employees are as nice as she is
I love the people that work there.Always friendly and helpful
The price of products always seems to be great. The only thing to be aware of are the size/weight of food and drink products. As with any discount retail, a few products are not the deal they appear to be. The selection of products always seems to be what I want. There are many items that cant be found anywhere else, locally. The quality of everything Ive picked up there has been as required. I strongly recommend shopping Family Dollar frequently.
Kim is the best manager ever. Clean and well stocked store
Pretty much everything you need if you want to avoid the grocery store chaos. Plus they have such huge savings with there new smart coupons! So easy and efficient to use!
Family Dollar stores a true Dollar Store everything in the store is only a dollar its a brand new building the store was super clean well-stocked people working there were well trained and very friendly I should just everyone try the store you will be surprised at the array of stock and the quality as well parking in Access is top-notch as well Bravo to the people who brought this to us keep up the good work
I am sooooo glad theyre still here!! Wonderful staff- love this store!!!
I dont do reviews but I had to on this one . I love Family Dollar while visiting here I was looking for African American hair products at this particular store and they was very very very minimal and when I went to checkout the cashier didnt ask me did I find everything alright( she asked the other customers) and yes I was going to tell her NO I DID NOT and I started to but I just let it rolled off .
Its dirty and only 2 people work there at a time. Can never find someone for help if you have a question. ALWAYS have to wait to cash out because no one is at the register. Only go there as a last resort.
Very nice employees. New manager is really sweet.
A cat usually greets me when I go to the door
Nice employees and fair prices. The store us just so small that it always is cluttered.
Great prices for people with no or little cash. The service was exellent.
I don’t typically write reviews. However, I had a terrible experience at this location w Kerry (not sure how to spell her name as she wasn’t wearing a name tag or even a uniform for that matter) and the store manager (via speaker phone) over a coupon that said it was applicable in the app but not taken off of my bill. When I returned to the store all I got was attitude and no eye contact from Kerry who claimed to be in customer service “most her life”. Hard to believe when she slammed her phone onto the counter and put the store manager on speaker phone to tell her that I was “still arguing w her”, when I had in fact never argued, only stated what the app said. Store manager did not override the coupon, I returned the item, and it will be the first and last time shopping there.
Has no good cleaning supplies available
Isle too small but you can find pretty much everything you need at a good price . Pretty good selection
Great job
Cashier was pleasant..the manager on the other hand was the RUDEST person Ive ever met! #familydollaredgewater
Clean
I like our little Family Dollar store. Clean and always well stocked.
Very friendly customer service & speedy check-out.
Very friendly atmosphere. Employees are very helpful and always smiling.
I would still give the Family Dollar a five stars even though we went there looking for a DVD player and they absolutely do not have any but I can say it is a very well taken care of store very nice and neat and could find anything else you need there.
Nice store layout. Helpful associates.
Excellent Prices and they have almost anything you need!
Very nice store.cashier very helpful.😀
Items and pricing are fine. The bathrooms are nasty though. Dont use them.
Good prices and lots of good stuff
People who work there are very nice !
Wrong family dollar I rated; you guys get 5 stars for the trouble
Great price, great selection, and great service
You can get in and out pretty quick and theyve got most of anything you want
Employees are helpful, great personality.
Love 💝 Family Dollar what more is there to say
The lady working to was very nice and very pretty,,,...
The place wasnt open yet. Still under construction.
Love it very friendly and helpful
Always a pleasant workers.
Its ok to pick-up household supplies
Overpriced merchandise. Cashier not friendly.
Lots of new stuf
Clean and cheap. The food is in date and you can get name brand stuff here for cheap.
Cheap good stuf
Good. Places
Has good deals
Good prices!
Regular old discount store
Wonderful staff
Great prices,
Inexpensive