I was happy with service but for as much it cost per month after 2 years We should have gotten new phones.

Employees are always very helpful and patient. I have never had an issue with any of them and they are always eager to solve any problems I have with my phone, service and/or account. 10/10

Daniella at this store is very unprofessional. The store has two iPhones advertised. One is the iPhone 7 for 49.00 and the other is an iPhone sr or se for 99.00. I called to see if they had iPhones in and she told me yes. I get there around 3:30 she ask me what color and then proceeds to port my number. Afterwards she told me my total was over 500 and I advised her that’s not what I wanted. She then calls her boss Ken, or Kenny who advised her to call the porting department back and have them stop the process or to port it back. At 7:15 she advised me there was nothing else she could do and she had done all she could. Daniella told her manager that I asked for an iPhone 11 and then couldn’t afford to pay for it, but in all actuality I did have the money I just wasn’t gonna spend that much on the phone. I advised her that it wasn’t professional for her to imply I didn’t have the money. They basically were talking about the bonuses they had accumulated this month based off of sales. To me as a customer I felt that’s why I was given the pricier phone. After advising me she couldn’t do anything else and me telling her that was not acceptable, they called the police on us. My husband had an open carry so the other employee yells this to the police. The police then wants to know our race. We not only got put out of Boost Mobile in Eden but the police came out their cars and ran up on my husband with their hands on their gun. This could have been a whole lot worse with my husband being killed bc he utilized his rights to bear arms. We had been there since 3:30 with his gun holstered till 7. Just goes to show that the employees wanted to cause problems for me and my husband bc they couldn’t do their job. Well after going home on my birthday and getting my phone provider on the phone with boost porting department I had to pay 42.00 to activate a line of service that I didn’t have, so they could port my number bk to my carrier. Happy Birthday to me! I tried to file a complaint with corporate but of course you get the run around. PLEASE STAY AWAY FROM THIS PLACE. Their more worried about the bonus for the month then the customer. Can someone forward this to Corporate please they need to know. Daniella and Kenny needs reprimanding.

Daniella is VERY rude with a terrible attitude. She is definitely in the wrong profession. Customer Service is not her element. Im sure this is not the first complaint Boost has received about her.

Fast service

Very friendly people

New phone awesome and workers are awesome xoxo shalom

They dont stand behind products they sell.. customer service is a joke.

Love their phones. No contract phones.

Just not overly friendly or offering of help or suggestions, I had to ask even question,she volunteered almost no information.

Love there low prices and nation wide service. I always have service, no matter where I am in town! #goboost

Pay my accont

Great customer service representative

Called the phone line for hours, no one picked up. Went by the location at 4:00 and open sign was on but doors were locked and no one came to the door even though they were supposed to be open until 5:00.

The area I live in Boost Mobile reception is horrible.

Worst provider ever. And they keep lying to me saying that one of the towers is down. Its been OVER 6 MONTHS ALREADY !!!!!!!

I hate boost they always got some bull with them I wish they would do away with them like altel

They kicked me out cause i came in with a black mask and a big bag also cause i had a gun but the gun was stuck to my hand so i couldnt help it

Slow and only one person working

Very helpful

They closed early

Dont care of them

Nice place

Love it!!