Went last night to see possible cars and dealt with Nick. Not only was he pleasant to work with but he was up front about everything! He even took the time to sync up our phones to our new car! We had our 2 kids with us a definitely our 4 yr old was bouncing off the walls and it didnt seem to bother or phase Nick at all.. Would definitely deal with them again and highly recommend seeing Nick!! Thank you and I love my new car!!!

I went early this morning to drop-off my car for a simple oil change ans just pick it up after working which is around 7PM. The dealer is open until 9PM. But the person working there who is using the table of Tiffany which I assumed it is her, told me that the cashier is only open at 6PM. So I told her that I will pay in advance so I can just pick up my car. But Tiffany said NO! I told her that last year that I did the same thing. I pick up my car at past 7PM. She said that was last year. I asked I hope this place bec it is open until 9PM and she said it is only for sales and parts.. Very COLD and did not even offer any help to accommodate my request. I guess there are only nice when they know that you are buying a car. STAY AWAY FORM THIS PLACE. NOT PROFESSIONAL AND INCONSIDERATE!

Nader was exceptional in the process of purchasing my vehicle. He made it a lovely experience. Thanks so much Nader!

Had the most professional and pleasant experience. Staff was very helpful courteous and made sure that we got the best deal we could. I appreciate it if they stayed late on a Friday night being flexible to help us get this done. Scott was an absolute pleasure and look forward to working with him again in the future

This is an amazing car dealership. We have recently purchased from them a leased car and the experience was stress free. Gamil the sales person was very pleasant and helped us complete all the paper work in no time. The place in general is very comfortable and you can feel the positive energy around you. I highly recommend this dealership.

Every person I came into contact with was genuine, helpful and pleasant. I have been to MANY dealerships and this is the first one that I felt truly comfortable as soon as I walked in. Nobody hovered over me. No under-the-breath sigh when I asked to see a car for the millionth time. Just happy people that are happy to do their job and work with you to help you leave satisfied and confident with your purchase.Eric was my salesman and he was fun, nice, personable and had patience to the moon. (I took a reeeeeeally long time to make a decision.) I walked out with a used car and a couple days after my purchase I noticed a slight shake at highway speeds. I mentioned it to Eric and he immediately set me up with a service appointment. They figured out the tires just needed to be rotated and balanced from the previous owner, and they did this for me free of charge.I know EXACTLY where Im going to get my next car, cannot recommend this place enough!

We had a great experience here. Nader was a very helpful and upfront salesperson; we felt very comfortable with him. Patrick in finance was very professional and personable. The entire process was fairly quick and ran like a well-oiled machine. We never felt pressured or that anyone was trying to take advantage of us. I would be confident recommending Nader and DCH Kay to anyone in the market for a new car.

5 stars for overall service. HUGE SHOUTOUT to Armando Lopez. I’m active duty military stationed in Fort Hood TX. They’re about 1700 miles from me and I never set foot in NJ. I couldn’t get approved around here and if I did get approved, the down payments requested were outrageous; along with the monthly payments and high interest. He got me in a BRAND NEW 2021 Accord Sport with less than 3% interest and a lower down payment at $2,000 with a $400 monthly payment. If this seems high at all to anyone seeing this, keep in mind what I said earlier about dealerships here. My credit has been rough since covid and when everywhere else turned me down, this is the HANDS DOWN, best deal I could’ve asked for. Thank you Armando, and Thank you DCH KAY HONDA!!!

Went to DCH Honda a few days ago! Wonderful place with great service. I walked in inquiring about changing my license plates and a salesperson by the name of Jimmy met me immediately and offered me guidance. He spoke to the receptionist for me and also answered a few of my questions about servicing my Honda because I didn’t know who to ask! Very nice and informative man!

Kat was super knowledgeable and professional. She helped us get into the suv we wanted at a great price! Thanks so much, Ill never go anywhere else!

DCH Kay Honda Service Representatives have been exceptionally professional, kind, respectful, knowledgeable, and caring since I bought my Honda in 2018. My car has not broken once (except a flat tire Once and still they fixed it and put it back in 10 minutes). They are impressive. I just feel lucky to live close this particular Superb HONDA Dealer. With all honesty, Thank you all so much for the best car service experiences of all types of car issues that you have and continue providing me. You make our family feel and being safer on the road.

Always an excellent experience and my car is very well taken care of!

Only place I’ll ever buy my cars. Made it easy as usual. Great experience, and greater people! Thanks Hunter, Paul, Justin & Mike!

Nick is an incredible sales person. They dont hover over you, they truly care about your needs. Nick in particular, super patient and worked with giving us exceptional service. He even takes the time to remember his clients very honest. The least stressful car experience I have ever dealt with. Would recommend to friends and family !

Im more than pleased with having worked with this dealership. Madison was out of this world. She went above and beyond to get me everything I needed at the price that worked for me. After getting the same typical dealership experience at every dealership before this, Madison made this purchase like a breeze. Not only do I love my car, but she put so much ease into the deal. I beyond recommend Madison if youre looking for an honest judge of character in your sales(wo)man. Answered all questions from beginning to end, professional, knowledgeable, honest and down to earth up to leaving an air freshener and thank you/congratulations note in my car after dropping it off at my job for me. Beyond what I imagined out of this purchase. Thank you DCH Kay Honda. Mostly, thank you Madison Kautz.

The service at DCH Kay Honda is excellent. Service is prompt and handled very professionally. Andrew handled my last service very efficiently, professionally and it was a pleasure dealing with him.

Went to DCH KAY HONDA on Saturday 8/28/2021 with a bad tire leaking air without an appointment arriving at 3pm. The service and parts staff accommodated me and got the entire job done by closing which was 5pm. They made my day. Been a customer since 1997 and have never been disappointed with quality of service. Returned on Monday because I was unable to send in my tire purchase rebate, Jake the parts mgr said he would be happy to do it for me considering you needed a scanner which I did not have. Great service. Kudos to Mickey also.

I had a great experience at the service center yesterday. I was kept notified of progress with my vehicle and they did a thorough job. I was very satisfied.

Great people to deal with. Ron Marino was very friendly and knowledgeable and made my wife and I very welcoming. Happy with the car.

Nick Biello was very helpful and made the lease trade in experience as quick and painless as possible. Highly recommend him for your car needs.

I was happy with how they handled our lease, but now I need something from them and they are not returning my phone calls. I keep leaving them vm as asked, but no one is getting back to me. Sad :(

As a new customer at Kay Honda, we were treated with respect and common courtesy. Our Salesman Ron Marino listened to our concerns and answered all of our questions. We were also given a fair price for our trade-in. I would definitely recommend friends and family.The finance Associate Armando Lopez was also a great help!

Great service done properly. Always terrific to deal with Joe Budner, Joe provided me with a quick and thorough assessment of the issues, and provided a more than fair price. Thank you, Joe and the DCH Kay Honda Eatontown service staff!

DCH Kay Honda will not provide the GAP insurance provider the information necessary to process payment for my GAP insurance claim so that my car can be paid off. They were more than happy to take my $850 for GAP insurance when I purchased my car. However, now that the car was totaled DCH Kay Honda refuses to give the GAP insurer the necessary paperwork to pay my claim.

Hamza is the best!!! He went so above and beyond helping us with buying our daughter her first car! It was an awesome experience! He accommodated all of our special requests (were being very careful with social distancing due to COVID). As far as helping my daughter get everything set up with her new car - he was amazing. He didnt waste time on the stuff she already knew how to do. He was super knowledgeable and quick to help her set up all the safety features and bluetooth connections so that she could get her directions and music set up before she got on the road. We wish him the best always at his new (not so new at this point - took me a while to figure out how to post) job!

Nick Biello is great! Nick stays with you from the beginning you walk in and stays with you through the whole process. Nick has a positive, professional attitude and disposition. Nick seems interested in what works best for you as a customer. Thank You, Nick!

Russell took care of me and my Odyssey, it was super easy. He was able to fit me in the same day, and got my car back the same day. Russell was very nice, communicated often, gave me a discount, and was low pressure. Very pleased.

I have been going here since I first got my car and they are always great! This time I had to go in for my AC and Tiffany assisted me. She was so great and even called after I already picked up my car to see if everything was working correctly after DCH Honda had fixed it. Will always recommend this Honda dealership!

Very reasonable place. Courteous and friendly staff. I worked with two amazing sales people: Hamza Ihtiaz and manger Vinnie. We did close very nice deal. Thank you guys.So far I bought 3 new car from them. They will be first on my list, when i will be shopping for new car again.

I had an awesome experience with this dealership. I am extremely happy and would highly recommend it

Andrew in the Service Dept was friendly and very efficient. Waiting area was quiet and clean. Time spent at facility aligned with expectations.

Service person was courteous and helpful with all aspects of my visit.

Extremely respectful and professional staff from sales, to finance, to management. Would buy another honda from them.

I am not one to get excited about purchasing a new car, however if it is at DCH and with Hamza, Im all in! He was a true professional, but took the time to know his client which made this a great experience and insured that we purchased a vehicle that TRULY fit our familys needs. The facility was beautiful and clean, but it is Hamza that gets my 5 stars!

My Civic had a whomp -whomp sound when driving; it wasnt a tire, & I couldnt imagine what it was.Made an appt online with the closest Honda dealer...Kay Honda.I stopped by the Service Dept. the day before, to find out how to drop the car off early, and where the key-drop box was.Mickey was more than helpful, even showing me how to use the drop box!Got a text confirming my appt., another text with a link to a site listing what the mechanic found.Mickey phoned me to get my permission to do the work. It was a fair price, and the work was done before my appt time!Kay Honda made a worrisome situation easy, figured out what the weird noise was, and fixed the problem in record time.Will definitely be back.

It was an excellent experience madison,Mike and the finance guy I think was called Dennis were amazing. Over all the experience was great just took way too long need a way to speed up the process instead of sitting there for 3 hours!!

Shout out to Max for providing exceptional customer service. My fairly new car had a software issue that cost around $800 to fix. This seemed unfair, and instead of giving me the typical salesperson speech, Max went above and beyond to ensure my car was fixed at a reasonable price.This is what a great service manager does. Thank you, Max! Also, the staff and the cashier were very friendly as well. Keep up the great work, guys!

Everyone working at this dealership was very friendly and knowledgeable. Dennis and Joe made the experience hassle free. All of our questions and concerns were answered. It was easy to tell that the staff have a lot of experience because they were very efficient. Paperwork was handled with thoroughness and swiftness. The dealership is also quite nice inside. It was very clean, modern, and inviting. Overall, it was easily the best experience I have had at a car dealership. It is absolutely worth it to do business at this dealership when looking for a Honda Vehicle.

Five stars for the internet department, they really communicated with me. However, the sales department including the manager unfortunately sold me a 2021 CRV with $1500 dealer mark-up price, they knew I was paying cash which I believe most dealerships hate most. In addition, they also included overpriced non-factory items such as alloy wheels locks $199, the door edge film $199, all-weather mats $345, Perma plate $299, nitro fill tires $299, secured theft protection $599 (this is so overpriced!) despite me BEGGING them to remove all non-factory items. These unethical dealership maneuvers should be illegal. Their email banner says that they have transparent pricing, but its the opposite. In their email invitation to me, it says quote other dealerships in the area will quote you a price that does not include that, and then surprise you when you arrive at their location with this and other hidden fees. I was the one who got surprised.While waiting for the managers final quote, I asked my sales guy Jim, what does DCH mean? He replied Delivering Customer Happiness. While driving home with the new CRV, I felt like the customers happiness was not delivered.

Great experience from beginning to end. My salesman Nader was terrific and his support team of Christian and Jimmy were fabulous!

Had a small vibration in the steering wheel. they said my front axles had to be replaced. mucho bucks, but i purchased the extended warranty when i bought it used 3 months ago. saved me a ton of money. made all the difference, no vibs, better steering, braking..and i thought it was fine before. andrew in service was terrific. steve.

When I noticed a buck in my Honda Civics pickup while in lower gears, I feared the worst. My thoughts were transmission troubles - thousands of dollars in transmission repair; but, I was wrong.My service rep, Max Brodbach, brought out his mechanic to discuss my vehicle to it turned into an issue to be monitored only. I was extremely relieved to say the least.I appreciate the time given and the professionalism and trust I gained with DCH Kay Honda.

Pleasant and clean waiting area, assistant was courteous and helpful

After dealing with another dealership for so long and getting the run around, getting a scratch in my brand new truck and the tech smoking in it ...., Was nice to deal with a group of stand up people here at DCH. Max the service manager was very helpful and did his best to address most of my concerns. Anthony the mechanic was polite helpful and took care of my car like his own! will be coming back to this dealer again soon. Nice to be able to leave my car for service next time and feel safe with the people working on it !

Everyone I dealt with was extremely helpful, friendly and professional!

Had my first experience at DCH Kay Honda in June. Scott Wendling was a kind and professional salesperson and answered all my questions. Dennis Fike was also a great help in making sure I got what I could afford and David Radice explained all the paperwork in great detail and answered any questions I had. They made the entire process very easy!!

Brought my car to Kay Honda today for service and rear camera repair. I havent been to a dealer in a long time and have to say I’m glad I went today. The wait time was short, pricing was very competitive and included the bonus of knowing the right people did the work with the genuine parts!I want to thank Joe Budner, who was my service manager today. He made this a positive experience and demonstrated that Honda not only continues to be a quality car to own, but includes Great Staff providing Terrific Service!Thank you Joe and the rest of the DCH Kay Honda dealership!

I just purchased a car from here today and we had a great experience. I was contacting Mark for awhile and he was very patient and kind enough to discuss prices with his manager to make sure they gave me the best price possible. We went in the next day and all staff were very friendly and nice and not pushy at all! Hunter and Mark were a great help during my purchase here.

One of the great experience with Gamil!Best place to buy a car in NJ

The service department spotted an important brake problem in its inspection, and did good work fixing it. Im grateful for their expertise and excellent service.

Amazing experience. Leased a car over the phone and was delivered directly to the house. Ray in finance and Justin the salesperson were awesome!!!In addition, the customer service was exceptional. The next day I had noticed one of the wheels was damaged. Both Ray and Justin assured me it wouldn’t be a problem. Wheel looks good as new.Highly recommend DCHKay Honda

If you are looking at buying a used car, DO NOT go here. The number of things that were broken on the car we bought that should have been found and fixed by them is frustrating. Also beware of the hidden fees. I feel like they dont really care about the customer, but about making a quick sale.

Quick service at a fair price

From start to finish, every gentleman I worked with at DCH Kay Honda was excellent!

This dealership is an absolute joke. I went in to test drive a Honda Ridgeline and trade in my Subaru Crosstrek. I was in the dealership for an hour while they took all of my information and inspected my trade in. Only for the salesman to come out and tell me all of the Ridgelines that they had on their website were sold while on the truck in transit to the dealership. He said the best he could offer me was to put me on a wish list. It was a complete waste of my time to even go there. I walked out and went next door to Toyota and had a much better experience.

Jus bought a honda accord an it already came with multiple problems.

My fiance and I went into DCH Kay Honda tonight (March, 4th, 2021). We couldnt be happier with our salesman Andres! He was the amazing!I previously worked at a car dealership, so I know firsthand how cut throat salesmen can be. Needless to say, we were very anxious and worried that we would be taken advantage of. That couldnt have been anything further from the experience Andres Espinosa provided us. He was knowledgeable, friendly beyond belief, fair and extremely honest.He went out of his way to make us feel comfortable and valued.If you are looking to purchase a vehicle from DCH Honda do yourself the favor and ask for Andres. Its evident that his customers happiness is what comes first to him. He treated us as if we were his own friends or family.Andres is simply the very best, go to him, you will not be disappointed.

Brought my son to DCH Honda for his first car purchase. Everyone there were very helpful and not pushy at all. Finance was a breeze with no pressure to purchase add on’s.Car was priced correctly and in great shape for 2 years old.Definite thumbs up compared to other dealers in the area!!

I’ve been calling and leaving messages for the past week about my temporary plates and registration. They expire tomorrow. I have not received them yet and have not been contacted yet about this issue

I was inquiring about a car. I did get contacted unlike other dealerships and they offered me times to come in and they were very nice, this that, but unfortunately the fees are ridiculous. At a min, $1000 in dealership fees, sanitation fees, etc. Seriously? I wasnt gonna waste my time haggling.

Parts and service departments are excellent!

Walked in looking for a new car and walked out that same day with what i wanted. my salesman, hamza, was super helpful. thank you guys!

This dealership was by far the best experience I’ve ever had compared to others! I was welcomed and treated kindly by everyone! I bought a 2018 Honda Civic Lx with the help of Hamza Imtiaz. For only being there a couple of days as a new employee, he brought the best experience any sales person could ever bring. He was very understanding and gave myself and my parents exactly what we were looking for! I would definitely recommend Hamza if anyone is looking to buy a car at this dealership! He will not disappoint you I promise!!!!! Definitely will be coming back in a couple of years to purchase a car with the assistance of Hamza!!

Knowledgeable, customer oriented, good price.

I was hare for like 3.30 hours and was hare for my car was bubling and they changed my car tires done alignment, and balancing when I told them i need to take a test drive they said that you have to pay first then we will let you take a test drive they tood 45 mins extra for my car service and washed when it arrived car was not washed, didnt solved my problem and and charged me 370 $ and it didnt solved the issue and when I told them Tiffany told me that we have to make an other appointment never gona come back even and their manager was dealing with me and when I received the car manager was not there I asked for him they said he is not available now, just lost 370$ for nothingDont go there they always betray

Best Salesperson Ever - Tony5511Ive purchased about 7 Honda vehicles from different dealerships and this was definitely the most pleasant experience. I just purchased a 2017 Honda Pilot Touring from DCH Kay Honda. The salesman, Ron Marino, was by far the best salesperson I ever dealt with. He was knowledgeable, professional, and didnt pressured me in any way. Rons calm demeanor made me feel like wed known each other for years. Not only will I purchase a car through Ron again, but I will highly recommend him to anyone I know that is looking to buy a car. And not leave anyone out, the sales manager, Justin, and the finance manager, Lindsay, were both helpful and easygoing.

Tara got me through the door because she was worried I was over my allowed miles, thankfully wasnt.Tara and Arnaud were incredible making me feel at ease with my experience. I had a whole new group of people to get to know and every one was as pleasant and accommodating as could be, THANKS to everyone I dealt with !!!Dan was very helpful in helping me understand the paperwork I was signing.My 3rd lease with this Dealership, and have never been disappointed.Thumbs up to EVERYONE who works there !!!!

I purchased a 2017 Honda Accord from them back in November. I had the car for almost three months and the battery is completely dead. The staff was rude and I tried reaching out to the service manager 5 times in regards. Has yet to return my call even after several messages

I am the luckiest person to have ended up at DCH Kay Hona! I had the pleasure to work with Lenny Ramirez, Dennis Fike and Pat Hughes. From the moment I walked in the building, the receptionist was very friendly. When she noticed that the show room was getting crowded with people waiting for a sales rep (it was a busy Friday evening) she rushed to the back to make sure management knew there were some of us waiting. I was quickly greeted by Lenny who politely asked me to give him a few minutes while he finished with his last costumer. When he finished he came back and dedicated his entire attention to my concerns. I explained to him how the night before I literally walked out from a different dealer, Academy Honda at Old Bridge ( DO NOT GO THERE!) because the financial manager was so rude and had no idea how to deal with customers. Lenny was very empathetic and said he will do his best to meet my expectations. He showed me a few Pilot models and explained the difference between all the trims. He was very knowledgeable and was very honest with everything I asked.When it was time for the numbers... to my surprise, Dennis from management came to meet me in person to discuss all the options they had to offer when it came to the loan and monthly payments.I also explained to him mybad experience in the last dealer so the fact that he did the complete opposite without knowing was a win for me.I really wanted to sleep on the numbers and options I was given so they both understood and asked me to come back the next day. Long story short, I walked out today with a brand new 2021 Pilot SE as happy as can be! KAY Honda just gained a new customer!Thank you Lenny, Dennis and Pat for providing outstanding customer service. I will absolutely recommend them. :)

I went there to buy a used car. George is simply excellent. He answered all questions, was courteous, spent lot of time with me, allowed me to test drive three different cars. This is my best experience with a car sales representative. Highly recommended.

Nice place to buy a car, I recommend it this is a frendlys personal... I recommend Armando the sells person, hes nice. God bless this place..

Great job! Fast friendly service!

The biggest ripoff and poor customer service! My husband decided to make a career change so he needed a cheaper used vehicle since we have children and a home to pay for still. He went to this dealership for a vehicle that they said was available and when he got there it was sold so they showed him a used car. He had little time to get a vehicle so he purchased it. He wound up being sold a lemon for $16,000 and the car had 2 accidents on it from the previous owner and nobody disclosed that information to him. Here we are 5 months later with a car that is falling apart has mechanical issues and decided to try and trade it in for something safe for the kids and they appraised the car at $3,000 because it was in such bad shape. I’m so glad my kids were riding around in a unsafe car for 5 months because of the lies! I reached out to the dealership left a message to the manager he called me back the next morning asked for my husbands information said someone would be in touch with me and nobody ever called me. I called later that day no phone call back and then called the next morning and still never received a call back! We had to lose $16,000 on a car just so our family is safe in a vehicle and these people don’t even have the kindness or decency to call back or even acknowledge the problem!

We want to thank DHC Kay Honda of Eatontown for the excellent service we received. We were far from home when the car hit something on the road causing a blow-out on the two right tires on our 2020 Honda Accord.After being towed to Kay Honda we initially had a problem. Ken Kallok, service manager, took ownership of the problem and rectified the situation. Ken Kallok made sure our vehicle was serviced correctly. We left Kay Honda as highly satisfied customers.

The best dealer, just bought 2 car from here 2017 accord and 2017 civic hatchback, I and my sister love the car thank you my dealer Andres Espinosa, manager Michael and Mike

Purchased a car recently for a great price. Very understanding staff

Not only did it take almost 2 hours to test drive the car I came in asking about but the car itself had horrible alignment issues. I was told the Technicians must have missed it. I was in the car 2 minutes and as soon as you take your hand partially off the wheel it violently goes to the right. There was also damage to the front of the car, paint peeling, it was not worth what they were trying to sell it for and there was zero chance of negotiating the price. If they missed the alignment issue who knows what else was missed or would go wrong in that car. I wasnt going to write a review but they have been calling me nonstop since Ive been there constantly, reminding how much of my time they wasted. If I do buy a Honda it will not be from here.

I felt like they took advantage of me becuase Im an old lady

The team at DCH Kay Honda were super friendly and helpful. They are very communicative providing options/quotes virtually during the global pandemic. Unlike other dealerships I’ve experienced, their sales & finance team are willing to work with you and make you feel comfortable every step of the way. I had the opportunity to work with Dan Greco, Armando and Scott W— incredibly professional and friendly. Thank you Dan for helping me return my old Honda for a new one and making this process super smooth for me. I do not regret my decision for switching dealerships!

Ron Marino did a great job!

I went in to purchase a Certified Used 2015 Honda Accord EX and George Kourmouzis was our sales representative.-George was extremely helpful throughout the entire purchasing process. He has a great personality and is clearly a valuable asset to DCH Kay Honda. He was very knowledgeable about the vehicle and answered all of our questions and stayed after hours to complete the sale and followed up with me a few days later to make sure I was happy with my purchase.-I have already bragged about my experience to co-workers & friends and will recommend DCH Kay Honda to anyone looking for a car. It is highly likely in the future that I will return to this dealership to purchase my next car (though hopefully I will have this one for a while first)-I can not thank George and DCH Kay Honda enough for what was quite possibly the most painless car buying experience.

Excellent service, great communication and great results

The ma’am who talked to me in the front was very very nice, but the salesman showed no willingness or interest on showing me and my friend their cars and options. I guess they lost two good sales.

I had a very pleasant experience dealing with DCH. I found the car I wanted and had it delivered the next day. It was fast and easy. Our salesman Dennis was extremely helpful and very professional. It was the first time buying a used vehicle and I am very satisfied with my purchase and would highly recommend them to friends.

This dealership has no problem making you wait hours for service even when you have an appointment, even when booking the appointment you stress the fact you will be coming with a toddler and your strict time line. It was over an hour before they even brought my car in to be looked at for an oil change😡

We went in assuming we wouldnt be able to get the price we wanted because this was the 3rd dealership we went to (1 chevy and 1 honda prior). Not only did they hit our goal price for our 2019 Honda Pilot EX, but I was even able to negotiate in the Honda stuffed puppy dog for my 10 month old son. The salesman, Andres, and even the finance guys were all friendly, which I have never experienced at a car dealership. Overall great experience. Car buying is never fun but this was great!

I highly recommend the DCH Kay Honda Service Dept.

I had a wonderful experience that started with Lauren my sales person. She was quick to tune in to my needs and understand me as an individual... thus aligning my experience with my expectations. She provided me with excellent information and in a manner that indicated she had a complete understanding of the model and the buying process. She was professional, friendly, and insightful. The entire team that lead me through the purchase of the car was expedient, and comprehensive. I would absolutely buy another car and recommend Lauren and DCH Kay Honda to family and friends.

The entire team was amazing and beyond helpful, especially Arnaud and the manager, Rubin. You made my daughters experience stress free and very comfortable.I highly recommend!!! Thanks again!!!

These guys are amazing!! Great service, went there for a recall of my condenser that was on backorder. Tiffany and the people in the service department went above and beyond to find one for me and take care of it that day knowing that I lived so far away. I arrived there 11:30am and just got the call the car is ready at 3:15pm. 5 star service and beyond.

BEST Honda Dealership. I would like to thank DCH Kay Honda for the amazing experience.We wanted to purchase a new car completely remotely, due to COVID. We had tried Metro Honda (un-reasonable) and Open Road Honda (super-rude). Route 22 Honda never got the chance to call me back, despite multiple reminders. All of them were behaving as if they were doing us a favor by selling their vehicle to us. Route 23 Honda was responsive but they didnt have the car color we wanted.I am so glad we bought it from DCH Kay Honda. For once, we felt like we are dealing with professionals and not bullies.Highlights of the purchase:1) Very honest, transparent, constructive and collaborative. After dealing with the other dealerships, DCH Kay Honda was the only one we felt comfortable dealing with.2) Bought the vehicle fully remotely over phone and email, and got it delivered next working day.3) Entire end-to-end process of purchase took less than 1.5 hrs.4) Not even a single penny was charged over the agreed price. I was very happy to see the final bill 1$ less than the agreed price.5) They were fully transparent in pricing. No Appearance Package and All-Weather Mats charges sneaked in, nor any other hidden fees.6) They gave all-weather mats, door protectors and hood deflector free of cost.7) They delivered the vehicle for free, even though we were 50 miles away.People we worked with to get our car:1) Mark Kamatoy : The awesome Internet Sales Specialist. He was very prompt. Called me within 15 mins of receiving my message on their website. And was always fully transparent and honest.2) Pat Connelly : The finance manager, helped with the loan approval and with details for insurance. Again, very transparent. He was not at all pushy, nor did he play hardball or bargain. We went to and fro on pricing exactly once, as he knew what my budget was and worked out the best offer (much better than the other cheat dealerships).3) Louis Camaden : Sales Rep who delivered the vehicle and got the paperwork signed within 20 mins. Again, very prompt, kept me informed and delivered vehicle first thing in morning.Overall, I couldnt have asked for more from the dealership. Please dont waste your time with the other cheat dealers. I wasted 1 week, and always felt miserable after talking to the others.If you want to purchase a new Honda, just go to DCH Kay Honda.

Beware of hidden fees charged outrightly to customers! Clean dealership with nice salespeople, but there is price gouging at the end of the sale! Just watch for what you’re paying....For instance, you do not need etching on your car! It will only save 10% on comprehensive insurance; which is not much!! Wheel and tire warranties are not necessary and NITROFILL for tires are a rip off!!!! Use good sense when signing on the dotted line!!!

Ask for Emily Esposito very pleasant buying experience, professional, honest, helpful. Texted me and informed me of new inventory, fought right in front of me for me. And stopped me from walking away twice. And let me walk away once! Very important. Got a great deal for my trade in. These people are pros reputation is everything, come in with realistic expectation and get direct responses. Even delivered the car to my home after detailing it. See their other reviews and compare, thank you Emily!

Staff looked into my warranty to make sure the needed care was covered

I worked with Carlos with purchasing my new vehicle. I could not be happier. He has made by purchasing experience so easy for me. He has gone above and beyond. I cannot thank him enough for what he has done. I am so happy with my vehicle. I would highly recommend this dealership. Thank you again Carlos. Your amazing.

I paid my last car off, which was a Nissan. I brought a Honda, not through this particular dealership but this is the closet dealership where I take my car to have it service. Everything was great, until I had to take my car there for a new key, which they cut and reprogram, a day later after I left I notice that my car didn’t beep to confirm that it was locked and the alarm was set. I called them to notify them of the issue and they want me to 138 dollars to diagnosis my car, after I just paid $200 plus dollars for a new key. Up until this incident, I really liked this dealership. I mean the lady on the phone didn’t care at all.

Great experience friendly service

We went to the dealership just to get some information about the Pilot after looking at a bunch of other options. Andres was wonderful. He was quick to help us and set us up on a test drive. We ended up really loving the car and Andres took the time to work out all of our options and help us choose the best option for us. Throughout the entire process, Andres was helpful and easy to work with. He never made us feel pressured to make a decision. I would definitely work with Andres again in the future. Overall, we had a great experience with the dealership as well, and are happy with our decision.

Had a great car buying experience at DCH Kay Honda. Walked in and was immediately helped. Dayna was very informative and easy to work with. I got a very fair price for my new car. Armando explained all the papers I had to sign thoroughly. The entire process was very smooth. Definitely recommend DCH Kay Honda.

I bought a used CRV From Alyssia Rodriguez. The process couldnt have been smoother. The car that we wanted to see was waiting out front when we arrived. (Ive been to dealerships in Freehold where the car advertised on -line is not actually on-site -- more than once.) When we started talking price she came to us with the total cost, including dealer prep. There were no add-ons after we agreed on a price. No total collision policy, no added in warranty (although they offered), no other charges tacked on. The whole process took just a couple of hours. (Past purchases at other dealerships have taken up to 5 hrs.)Ive bought 10 used cars in the past 10 years, from individuals, used car lots and dealers. This purchase from DCH Eatontown was up there, tied for the best overall buying experience.