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Genesis Chevrolet Service Center
21801 Gratiot Ave, Eastpointe, MI 48021, United States
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Genesis Chevrolet Service Center
Comments
Po
Review №1

This is My Chevy place of business! Most dealerships are cut throat!! When it comes to customers, but at Genesis? They run like a family! And treat customers like family Joe in service is my favorite across the street in sale Ryan is my ho to guy and Sean sales manager is the man! All the staff in both places are people & pet friendly and I recommend them!

Ad
Review №2

Good service/pricey

Ma
Review №3

I never have to wait very long and before work is completed they always discuss and get your approval.

Ca
Review №4

Sam and the whole team was awesome, Toke kind of all my needs, Thank you

Vi
Review №5

Customer service is very good they try to stop you probably the best I can thank you Ken

Ze
Review №6

Need a salesperson?! GO TO BRITTANY COLLINS! She is amazing! She will try her best to accommodate all your needs around a price you are looking for! She a sweetheart and knows her stuff! She was very straight forward and to the point. There were no surprise fees when it came to Brittany. She was honest and helped as much as she could. All questions I asked her she was ready to answer!Go to Brittany trust me!

Ja
Review №7

My first service visit, since I leased my vehicle from Genesis Chevy, went very well. Hailey was very accommodating with my schedule. I was able to squeeze in my free oil change on New Years eve before it expired. She was professional and courteous, and the entire facility was clean and organized. It is nice to know that a dealership service department follows the lead of an exceptional sales department, making my entire experience at Genesis second to none.

Ri
Review №8

Awesome experience, great staff. 45 minutes for oil change & tire rotation!

JN
Review №9

I had my vehicle serviced today GREAT Service my only complaint is there was no A/C is the waiting room and it was 90° outside thanks for always taking such good care of Me Genesis

Ki
Review №10

Grant has been my service rep for 10 years. Hes honest and extremely knowledgeable. Ken (manager) is very attentive and courteous. I will definitely return.

Te
Review №11

Great customer service. Good timing

Me
Review №12

I just want to say that Chris Carion!!! Was the nice guy!! And these days when someone is that nice you have to make it known!!!

AM
Review №13

They are amazing and will work with you. Big thank you to Eddie, Steve, and the mechanic Michael for helping me get my equinox back on the road safely. I dont trust anyone else, you guys rock.

Da
Review №14

Service manager Ken is the best! He makes his customers feel comfortable and makes sure the job gets done!

Ga
Review №15

Easy peasy, they took my car in right away and brought it back 45 minutes later washed and ready to go.

Da
Review №16

Completely satisfied with their work, my second time there dealing with Eddie and he is top notch, had me in and out and had my car washed when they were done, thank you!!

Ke
Review №17

They do good work

Ku
Review №18

Everything went well. Everyone was friendly and professional.

Sh
Review №19

I love that they are professional and so nice. Been with them for YEARS and will continue to do so♥️

Sh
Review №20

Great service

Je
Review №21

Love this place, very friendly will get you in and out quickly. Will definitely buy/lease my next vehicle from here. See Brittany she is great

Br
Review №22

Kept my car for 1 week and a day, paid too much for a side mirror replacement in my opinion. Didnt call me after the original deadline was passed. For the amount I paid (I negotiated the final price down), it was exceptional work.

ro
Review №23

My adviser was very informative and everyone was helpful.

an
Review №24

A great place to get your car fix

Sa
Review №25

I would give 100 stars if I could. Frank is a one of a kind man who values his customer. I had a new 2020 WT 3500HD in my driveway within 3 hours after filling out all the online paperwork. I cant say enough great things about Frank and Genesis Chevrolet.

BC
Review №26

Good

Ke
Review №27

Top notch customer service. Especially Sam

Sc
Review №28

Besides not having a delivery driver like EVERY other dealership, I like the new setup with the new ownership. HUGE shop with a much cleaner service/parts department.

Br
Review №29

Every thing went well I told the clerk what I wanted he pulled it up on the computer told me how much it would be and when it should be back part had to be ordered very nice young man I would rate it a 9

Ge
Review №30

Needed headlight bulb replacement only took 45 minutes.

Ka
Review №31

Went in this morning to get a tire fixed. The service man (Jeff), was very professional and had me situated in no time. Tire fixed. The GM tire warranty that I purchased, is worth it.

Ap
Review №32

My daughter and brother both have bought cars from them and the service is a bit high but service is fast

Sy
Review №33

Always polite always go the extra mile even during this covid situation.

Dr
Review №34

Great service

Be
Review №35

Service was great !!

Ch
Review №36

Always a pleasure!

Ti
Review №37

Fast and friendly service.

We
Review №38

Best Service hands Down

Ta
Review №39

Great.

Ev
Review №40

Clean, friendly excellent service.

J
Review №41

Service was friendly and waiting as long as was estimated

Sa
Review №42

Friendly and quick

Gw
Review №43

I love them!

Da
Review №44

I am an employee at Genesis Cadillac

Ms
Review №45

Great customer service

sa
Review №46

Great service

Br
Review №47

Very professional and clean

Pa
Review №48

SERVICE........No need to say more

We
Review №49

Good SERVICE

Information
80 Photos
49 Comments
4.7 Rating
  • Address:21801 Gratiot Ave, Eastpointe, MI 48021, United States
  • Site:https://genesischevrolet.com/ServiceAndPartsSpecials?utm_source=google&utm_medium=organic&utm_campaign=gmb_chevy_service_center
  • Phone:+1 586-804-7977
Categories
  • Auto body shop
  • Auto air conditioning service
  • Car repair and maintenance
  • Auto radiator repair service
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Highlights
  • Women-Led:Yes
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