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Staples
4403 Birkland Pl, Easton, PA 18045, United States
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Staples
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Eu
Review №1

This Staples is at The Southmont Mall in Easton, PA. Its managed by Darrin who is always there for any customer inquiries or concerns.Staples has a wide variety of products and services. They offer copy, print, fax, desk, desk, office supplies, UPS Shipping and a whole lot more.In times of COVID and remote learning this is a GREAT place to find everything One needs to set up a Home Office.Computers are readily available, along w/ Easy Tech Services. Dont forget The Accidental Warranty for the computer. It covers spills, drops and a lot more.Dont forget to sign up for The Staples Rewards Program. Keep track of your coupons through email. Empty ink cartridges can be recycled too.PLEASE LIKE, RATE & FOLLOW ME.....

Al
Review №2

Rachel the store manager helped me find exactly what I needed for my wedding invitations. She is excellent. Knowledgeable of the store, and knew exactly which product would work best. She truly helped me. Thankful for her help.

Iv
Review №3

Got what I needed and great service too. Quick in and out plus all the school supplies I needed were here.

El
Review №4

I just had an excellent customer service experience with Darrin. While in the store to pick up a new office chair, I needed to used the restroom, and unfortunately a toilet must have e been leaking or something because both my purse and my pants bottoms got soaking wet. UGH. However, Darrin addressed the situation calmly and professionally, getting me disinfecting wipes for my purse, and offering a courtesy discount on our purchase for the inconvenience. I appreciate his efforts to make it right, and it turned an unfortunate event into an overall positive customer experience.

Ch
Review №5

Don’t drop off any packages for ups the staff steals and they’ll never get on the ups truck

BB
Review №6

I usually go to this location to do payroll and I just want to say the women behind the printing counter area has an attitude and should be a little nicer.

Je
Review №7

I couldnt find the Canon ink so was looking for so I asked an employee for assistance. He rolled his eyes and was so irritated he had to help a customer and do his job. It was a very uncomfortable experience. I left that store with only the black ink for my printer because they were out of the combo color. So to sum it up, this store has angry employees and corporate should get on these people to provide better service to the public.

Ja
Review №8

I give 5 stars for the great service I received from both Zachary and Jacob on the purchase of my Kroy desk chair. They both went above and beyond and are both extremely friendly and professional. Now regarding the assistant store manager with whom I unfortunately didnt catch his name, he was awful.... rude, unprofessional and would not even give me eye contact. Zachary and Jacob would be a better fit for assistant manager than he himself. He just seemed as if his position got to his head a little bit too much or he just didnt want to be bothered. If youre going to be a manager of any type, You MUST have great customer service skills in which he did not!!!

Jo
Review №9

At the copy center, we had really great service this morning from both Rachel (I think that was her name) and Briana. They were both very helpful, knowledgable and attentive. Thank you.

As
Review №10

Tried to return a simple binder that wasnt working after two weeks of school for my child and the store wouldnt work with me at all. It was a simple solution that cost a customer. No, I didnt have the receipt but it was clearly Staples brand and clearly not working. Ended up forced to buy a new one. This store tolerates the customer at best. Will not shop here again and most likely not any other Staples either.

Br
Review №11

My phone looked as if it was driven over a few times (lol) and my wife decided to bring it to this staples. Sara did a wonderful job fixing both of our phones. I definitely would recommend this location. It was also very reasonable in pricing.

Pa
Review №12

I have always had great service here. the sales staff is never pushy, even when they would see me come in every week or so for ink. I finally bought a new printer, very satisfied.

Su
Review №13

There was one person in front of me in line and a nice man ran over and opened a register so I wouldnt have to wait. Now thats great service.

gr
Review №14

Went there today for a general purchase. The cashier Lauryn was very polite and jovial. I will definitely visit this store again for all future office needs. Thank you Lauryn.

Fu
Review №15

After accidentally making a print order in Florida instead of this location, Rebecca and her manager were so accommodating. They quickly jumped into action and helped find a solution for me to get my order printed here in an hour and a half after I had realized my mistake. They basically saved me after a huge mistake and I wasn’t double charged for my mistake. They were so helpful and reassuring and quick to help me out. Thanks Rebecca and Staples!!!!!

Ja
Review №16

Wouldnt honor ink recycling programAs a Staples Premier Member, I recycle 20 ink cartridges every month. When I brought the cartridges in this month, the cashier refused to accept them. The manager demanded I show him a photo of the printer, which I did. He still refused to help. He then took one of the ink cartridges, and never returned. I asked one of the workers to get him, and all he said was He will be right back. After waiting about 10 more minutes with no help, I left. The sad part is they closed the Greenwidh Staples, which was excellent, and kept this poor one open.

Pa
Review №17

A great place to drop off a ups package... its pretty good.

Ca
Review №18

Cold customer service. The feeling I get whenever come here to print or fax is one of being tolerate or a bother. Smiles are always limited. But what motivated me to write this review was the way an Assoicates wearing a gray shirt addressed me. I walked in and asked if I could shredded a few sheets of paper? The staff in blue shirt said sure just over there. After shredding and printing the files I needed. This person in a gray shirt walked over to the shredder looked inside the bin and approached me asking if Id just shredded. I said yes, and said its a $1/lb to shred here. I told him the woman in blue shirt didnt explain. He said well its a $1/lb and walked off. Walking out to my car I thought...Hum, I have an office with printer and shredder, at home. I also have an Amazon account..problem solved.

Ji
Review №19

Good size staples with large selection, has copy center and UPS shipping. One story building, fully accessible.

Su
Review №20

Nice workers helpful but not much of a selection to choose from most stuff is online

St
Review №21

Absolutely horrible that all employees called off because of st Patrick’s day. It’s a Sunday and no one is working copy center. Complete waste of time coming over here. How the managers couldn’t help me with 5 mins of printing and ensuring they fit into 6 small frames, I’ll never understand. I would fire every one of the copy center employees because there is no excuse to not have someone working at 4:30pm. Absolutely horrible.

Vi
Review №22

Friendly staff. Good products. Not crowded

Mi
Review №23

Yep, its Staples. Their print services are handy.

Am
Review №24

Good experience. Brought my lap top here because of a virus. Bobby fixed it for a reasonable price and I was able to pick it up the next morning, but updates from Windows changed functions that were irreversible and I wasnt happy about the changes.

Da
Review №25

DIY office is awesome... Print, Scan, Copy, Email etc

Ka
Review №26

Smaller store. Easy parking

Sh
Review №27

Friendly and helpful

Ma
Review №28

Was not impressed, very unfriendly staff, probably wont return

CC
Review №29

Nice store, glad to see better management here.

Zo
Review №30

I sat in gamer chairs and got virgin chocolates

Ci
Review №31

Very friendly. Customer service is great!!!

Do
Review №32

Tool old photo to have re printedHopefully they will call when done

Cr
Review №33

Why would you have 20 empty amazon fire stick boxes on display but have no amazon fire sticks in stock. Thats just lazy!

Na
Review №34

Prices here are double compare to Walmart.

Ga
Review №35

I only ran in to get whiteout, I was in a hurry.

Pa
Review №36

Good for office supplies

Ca
Review №37

Great place

Ma
Review №38

Excellent

An
Review №39

Amending this review from 5 stars to 3, as the second order the next day took over 24hours, and the store associates refused to bring the order curbside resulting in having to bring my infant into the store, which weve been avoiding during the pandemic.I needed wedding programs and a poster with some table signage and Staples pulled through getting everything exactly right as I ordered it FAST (next day at the same cost). The quality, accuracy and speed were perfect, couldnt ask for better.

Information
54 Photos
39 Comments
4 Rating
  • Address:4403 Birkland Pl, Easton, PA 18045, United States
  • Site:https://stores.staples.com/pa/easton/4403-birkland-place?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 610-515-1244
Categories
  • Computer store
  • Office supply store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • School supply store
Working hours
  • Monday:9AM–9PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:10AM–6PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes