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Verizon Authorized Retailer - Wireless Zone
606 Washington St, Easton, MA 02375, United States
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Verizon Authorized Retailer - Wireless Zone
Comments
Di
Review №1

Very knowledgeable and professional associates. Took care of my needs amazingly, running into glitches in the system and taking the time to contact Verizon on my behalf and solve the problem. Highly recommend this store. If I could give it more stars than 5, I most definitely would!

Ch
Review №2

Just picked up my new Iphone 13 and the service was awesome. I couldnt have been Happy with Mary. C. I would highly recommend going to her with all your phone needs.

Le
Review №3

WORST experience Ive ever had!!! Im now paying monthly for a phone I already paid off and they are refusing to fix it!! Everything they told me was wrong!!! I wasnt even looking for a new phone. I liked my phone but they were having this amazing deal and then when it was all said and done, nothing they told me was true. First, they didnt even have the phone they offered so I got a different one, it was supposed to come with a glass screen and a case. They put on a liquid glass case and charged me $40 and I never got the case, I went back 3 times and finally just bought my own. I paid the remainder of the new phone off that I stupidy got and Im being charged monthly for it, even though I have receipts showing its been paid, and they are refusing to fix it. Im getting out of this mess I should have NEVER gotten into!! Horrible horrible place!!!

An
Review №4

Excellent customer service! love my Verizon! would recommend the store to everyone.

Ja
Review №5

I used their curbside pickup and everything went smoothly. The employees were courteous and kind is very helpful. I was able to pick up my new phone and start using it immediately. I only had to wait about 10 minutes in my car. the employee came out with a mask on and stayed six feet away. I really appreciated it. The store is on a busy road but easy to pull into.

Da
Review №6

This was my best experience with a Verizon store! I have been using the services for decades and their Technology Specialist Jarred Barbosa was the first person that Ive seen multi-task in years and it was a breath of fresh air during this pandemic! Five stars for Jarred and store manager Malcolm!! Ive already told my friends and family to head over there to get new phones!!

Al
Review №7

Malcolm was just wonderful. Transferred all of my information in minutes! Great customer service bringing all of my family in to get new phones!

An
Review №8

Nilson at the Wireless Zone was outstanding. Drove to a different store to get what I needed, saved me money and was great to work with. Highly recommend this store and specifically working with Nilson.

St
Review №9

Eddie was patient and incredibly helpful!

Ma
Review №10

Mary helped me out and was excellent! She went above and beyond to meet my needs. I was very impressed.

Mi
Review №11

My family and I came in to switch from our previous carrier to Verizon. The gentlemen in the store were knowledgeable and very helpful and would not let me and my family leave until we were completely happy with our new phones. They also explained the bill so I could understand it and what i should expect. Very satisfied.

Sa
Review №12

After having a horrible experience at another store (Best Buy), I went to this Verizon hoping they could help me. I was promptly greeted by Malcolm, who pulled up my account and gave me options. After letting me know what he could do, I picked an option and he got to work setting things up. He was able to do exactly what the other store said was impossible. He suggested insurance options, which I needed bc a damaged phone was was brought me in, and explained what each included. He also took the time to transfer all of my content over to the new phone. I will absolutely be going to this store for all my future needs. Malcolm provided top notch customer service, was extremely knowledgeable and overall a pleasure to work with.

Ri
Review №13

As always Great service Marys been helping me for years, happy I found her here when I walked in! Set me up perfectly! Highly recommend!!

De
Review №14

Good place, they always set me straight, honest guys, hood prices great plans

Ma
Review №15

Ethan was wonderful and very pleasant.

Ba
Review №16

Wish every place was like this place! Although we put Bianca through the ringer with a ton of questions, she delivered service with a smile. She was knowledgeable & helpful with finding the right plan for our phone needs. The great experience did not end there. A few days later I had a glitch with a phone app. Even though it was not technically a Verizon issue, Chris studied the app & solved the issue without hesitation. Im so happy to have switched to Verizon & even happier to have them right around the corner from me!

Ke
Review №17

Malcolm is extremely helpful and knowledge. I highly recommend him!

Ro
Review №18

Super helpful and informative

Ud
Review №19

Good service

So
Review №20

Great & affordable products! Outstanding customer service! !

Pa
Review №21

VERY, VERY, helpful!! My galaxy screen was dark (the battery was low) so I couldnt go to setting to change. The sales team was great, they were able to help me and did so with a smile

Ke
Review №22

Told me he saved me big money by switching my plan, because I get buried in overage charges. Extremely nice of him to tell me, unlike anyone else from your company who never tried to contact me ever. Thanks George.

Sc
Review №23

Dan is the man. He is a customer service rockstar. Got all 3 of our phones set up with no problem. I highly recommend this store for all of your Verizon wireless needs.

Ro
Review №24

Bianca made the difficult process of upgrading my phone quick and seamless. She also noticed my girlfriend was eligible for an upgrade and got me a phone for her as well. Great overall experience and i HATE going to cellphone stores.

Er
Review №25

Pat saved all the info off my phone and got me into a new Samsung that I love!!

He
Review №26

Be prepared to be fleeced

Ma
Review №27

Kaitlyn was very helpful. I will come back to this store in the future.

We
Review №28

Patrick saved everything from my iPhone that died. So awesome.

Ch
Review №29

Went in here and wasted 2 hours of my life. They couldnt help us but kept finding excuses to keep us in store but not really helping

Ma
Review №30

Great service possible,very professional. I would refer Matt on a heartbeat.

Re
Review №31

Dont waste your time with these yahoos… Go to Avon

da
Review №32

Im a Verizon wireless customer bought a phone outright and it broke the S8 plus and they refused to help me they tried fixing it but broke it more dont go to this store bad sales rep go to the Verizon in Avon near Costco their so much better

al
Review №33

The new store looks amazing.

Wa
Review №34

Triple check your purchase price and contract didnt get what was promised had to fight with customer service

An
Review №35

Pat was a huge help and got my phone issue fixed and out the door in no time

Jo
Review №36

Staff friendly and knowledgable

Li
Review №37

Fantastic, very helpful

Ma
Review №38

Excellent service.

Ch
Review №39

Very helpful!

Wi
Review №40

View the latest upgrades too !!!

Va
Review №41

Pat was great

Sh
Review №42

Good

Information
7 Photos
42 Comments
4.5 Rating
  • Address:606 Washington St, Easton, MA 02375, United States
  • Site:https://shop.wirelesszone.com/ma/easton/606-washington-street?y_source=1_MjczNDc4Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 508-230-7990
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
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