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FIX Mobile
2455 Park Ave, Easton, PA 18045, United States
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FIX Mobile
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Br
Review №1

Allison had great communication and was very professional. She worked around my schedule and actually made a house call and repaired my phone from her car. Old school style! I wouldnt hesitate to use her service again or to refer her. Thanks again Allison!

Ar
Review №2

We called yesterday to get my boyfriends phone fixed, she ordered everything and today the phone is fixed. Wonderful communication and the phone is working again, thank you so much. Definitely recommend to anyone who needs to get their phone fixed immediately.

Sh
Review №3

Came out to my work to fix the speakerphone on my Galaxy S20. Amazing! I didnt have to drive anywhere and the price was the same. The whole job was done before my lunch break was over. The tech was very knowledgeable and taught me how to clean my phone without damaging it. I will definitely be calling again to get the glass on the back of my phone replaced.

Da
Review №4

Im a big advocate for great communication and customer service. Straight to the point, Im grateful to support you family and business.

Ch
Review №5

Fixed my phone within 5 minutes right at my location. So convenient for me. Professional and knowledgeable. I highly recommend!

Se
Review №6

Very down to earth personality, easy to talk to, great experience 10/10 would go again!

Co
Review №7

Excellent service, very knowledgeable. Theyre mobile, too, will come to you to collect your device. They were able to repair mine on the spot.

Er
Review №8

I had dropped my iPad face first on the tile floor and shattered the screen. I had googled a repair shop and found Fix Mobile so I sent an email and Chance got back to me real quick. He gave me estimate. I agreed on his estimate and we set up a time to meet and he came to my business and looked at my iPad and he said he had to order a screen. So he had repaired My iPad very quickly and then when he was finished he dropped it off to my house.Very professional and affordable. I highly recommend Fix MobileThank You

Je
Review №9

Having a broken phone for the first time in my life & having just paid off the phone a week ago was an awful situation. A friend referred FIX MOBILE & Im so grateful they did. I called the technician who was very friendly & knowledgeable & he took time to walk me through the process. Chance arrived at my home within an hour, fixed the phone in his car within 10 minutes, gave me back my phone with everything still in tact, all my messages, calls, emails, etc. The process was delightful, I highly recommend if you need a phone or device fixed this is the place to call!

Ch
Review №10

I called and spoke to Allison. She picked up on the first ring. Met me in the parking lot of The Palmer Mall within 30 minutes. She would have come right to my house but I was already down there. Fixed my broken screen within 15 minutesExcellent service brought to you at a great price. Why call anyone else.C

Ma
Review №11

Alexis and Brad provided friendly, knowledgeable and fast service to fix my husbands phone. Great experience. Phone is like shiny new!

Em
Review №12

Went here twice to have an iPhone screen repaired and they did a great job both times. Today we had a different issue and took the phone to an authorized dealer who told us it was irreparably broken and we should just junk it and buy a new one. Called Fix Mobile and they not only fixed the problem quickly- they also fixed another issue that popped up while the phone was with them AND gave a loyalty discount. Plus the guys there are great- super helpful, friendly, and knowledgeable. Would definitely recommend!

Ad
Review №13

It was nice being able to have someone come to our house and fix my phone for less than anyone else would and everyone else I would of had to bring my phone to them.

Ja
Review №14

Originally slow to respond and process my request and ended up breaking my phone once but eventually promised to fix everything for no charge only to then never call me back after COVID forced me to return home to Colorado and the only way for me to contact was by phone. I have called multiple times and left multiple messages to no avail and still do not have my phone almost 6 months later.

Ca
Review №15

They can repair almost every type of cell phone and tablet. Very good prices, and fast turnaround. They also sell used phones and tablets. Nice people to work with.

Di
Review №16

I went to Sprint to have my volume down button fixed on my phone but they could not help me. So they directed me to fix mobile where I met Alexis, who is a very kind and considerate person. She fixed my phone not once but twice for no fee. She told me if the issue happened again she would be happy to order the part and replace it. I could not have been more grateful to her.

To
Review №17

Ok so everyone is up to date I had a issue here on 7-9-19. After only one hour of posting a review chance the owner contacted me. He was great and willing to fix my problem. I went to the store today and Alexis the manager helped me fix my phone in about ten minutes. They have re-earned my business for many more years thank you!!!

Sh
Review №18

I cracked my S7 edge screen and the entire screen just completely stopped working. My partner called fix mobile and spoke with Allison. She was extremely helpful on the phone and even held the part we needed for when we came in. She estimated 35-45 minutes and she took no longer. She did an amazing job and was FAST. She was extremely helpful in suggesting and applying a protective screen and gave me a great recommendation for a phone case (yup, Im the idiot who buys a fragile phone and doesnt buy a case!). Allison you are AWESOME at what you do, super friendly and super HELPFUL. I will recommend Fix Mobile in Palmer Mall to everyone I know!

Ca
Review №19

This is the second time Ive cracked my phone and I went back to Fix Mobile. Great price to get it fixed and Alexis D. and Allison were extremely helpful and friendly! Also only took 20 minutes which was awesome! Absolutely would recommend Fix Mobile Palmer Park!

Am
Review №20

My daughters iPhone 6 screen was no longer functioning. We took it to Fix Mobile on the off chance they could get it done before the 2 day wait for an appointment at the Apple Store. Sure enough, Allison took the phone right away and had it repaired/replaced in 30 minutes. The phone is like new! AND, they price matched the Apple Store!!!! Thank you, Allison, for being so helpful (and optimistic when we thought all was lost). Well definitely be back for future needs and well recommend your store to others.

Ra
Review №21

Allison took one glance at my phone and had a instant solution for the issue. Though part + labor cost approximately the same as a used phone, I was fine with it since you do not know what you would get with a used phone and also knowing Apple devices does not get repaired cheaper. I would recommend getting the phones fixed here because of the service and workmanship. The phone was fixed by the time I came back from another store.

Jo
Review №22

Fixed my iPhone 5 about a month ago. Fast service and great price. So I took my wife’s iPhone 6 Plus which the screen had gone black. They checked it out and found the motherboard to be defective which they cannot replace. There was no charge for this. Great place to get your phone fixed.

Le
Review №23

Honestly, I won’t go anywhere else when it comes torepairing my phone. You can get better service or prices anywhere. I’ve been coming here for a few years and I still am highly satisfied. They don’t overcharge you or try to have you get stuff fixed that doesn’t need fixing like most places do. There’s no pitches or gimmicks. I HIGHLY recommend them to everyone I know. Whether your phone has water damage, a broken screen, button replacement... anything, they can fix it all. 😁👍🏻

Ga
Review №24

Went in to get my charging port fixed on my iPhone. Allison was very friendly and tried helping me out by cleaning it first to find me a cheaper option. When that didnt work she changed my charging port without charging me the cleaning fee. Very professional and friendly service. Alexis was the one I picked my phone up, she was very informative about the damage non apple chargers have to phones. Would definitely recommend to anyone. I was in and out with a fixed phone in 20 minutes! Thank you for the great customer experience.

Ja
Review №25

My iPhone 6 battery kept dying. I had a phenomenal experience at fix mobile! The wait time, the professionalism & the cost! I highly recommend going and dealing with Alexis, she made this experience easy and quick! Thanks Alexis!!!

Di
Review №26

Alexa was great and had my 3 phones fixed in no time. Highly recommended

Ir
Review №27

Alexis and Brad friendly and great service. Reasonable timing in and out iPhone X repair in 20 minutes. They care about your phone and repairing 100%.

Ne
Review №28

Great place. Dropped an iPhone in the pool during the summer months, phone shut off and did not turn on. Decided at the beginning of the school year to have the phone checked or priced out. Went to two places and was told phone would not work and would not even try to repair. Went to Fix Mobile at Palmer park and without hesitation was told they would call me in an hour with a diagnosis. Sure enough phone was repaired and all info was saved.

ja
Review №29

My phone wasnt working for several weeks, and it was a real bummer. After a phone call to Fix mobile, they saved the part I needed and I waited until payday and went over. Allison was very knowledgeable and customer friendly. I took a walk around the mall and came back and my phone was fixed. I would highly recommend going to fix Mobile.

Lu
Review №30

Great service

Pa
Review №31

The staff and Fix Mobile is great. Alexis was so helpful and knowledgeable. I would highly recommend to anyone who breaks their phone.

Mo
Review №32

I basically destroyed my Samsung S8. I went there this morning not knowing what to expect. Alexis had my phone fixed for me in about an hour. I am so relieved. Thank you

Ja
Review №33

Ive had several iPad and iPhone screen repairs at both South Mall and Palmer Mall locations. The customer service is outstanding! Less than 1 hour wait time to fix my devices. To my surprise this was cheaper than going through my insurance. The staff is very knowledgeable & informative. I highly recommend Fix Mobile for all your cell phone and tablet repairs.

Da
Review №34

Fix mobile is an outstanding phone repair center, with extraordinary customer service . Last week i broke my galaxy S6 and Kevin was able to fix it that day. He did such an amazing job the phone looks brand new again. I would recommend fix mobile to anyone who is looking for top of the line cell phone repair.

Mi
Review №35

I hope this gets posted on your websiteThank you Allison, so very much, for repairing my water damaged iPhone with alacrity and professionalism.All my data was preserved and It’s working perfectly. Thanks again.Michael Karlan

Yo
Review №36

Alexis was great in fixing my phone. Thank you so much! Very professional as well as friendly. Really appreciate! Thanks again :)

Mi
Review №37

I really like this business for their integrity and customer service. They replaced my wifes iPhone 5S screen without any problems. We were so impressed with the Buff screen protector that I also had one put on my Galaxy S5 too. My wife and I felt that they are trustworthy.

Ta
Review №38

This place saved the day. I dropped my brand new iPhone on the pavement and it shattered the screen. For $120 I was able to get the screen repaired and get a case. We got a lightening cable too for $5 as part of a promo. Obviously, getting a case right away is the best plan but go here if you do something dumb like me and drop your new phone on the sidewalk and need to get it fixed.

Do
Review №39

AWESOME SERVICE !!! Pleasant, prompt, friendly service and reasonable pricing. Alexis and Brad fixed my iPhone screen and took care of ALL my needs. GO THERE, you will be glad you did !

Ba
Review №40

They just fixed the charging port on my note 3. The service was fast and efficient. The price was reasonable. I will definitely use them again!

Ja
Review №41

Purchased my phone at Best Buy. Smashed the screen and Best Buy was less than helpful. Went to FIX Mobile and within two hours, my fully functioning phone was back in my hand. Allison was very professional and even sent us a text as soon as the repair was completed. If you require this service, I was highly pleased.

Br
Review №42

Chase, the owner of fix mobile, called me directly and took care of the issue immediately. Outstanding and Unsurpassed customer service. Fix mobile stands behind their work 100% with your sarisfaction their main concern. Thanks!

Ty
Review №43

My phone was smashed and I thought I was going to have to buy another phone. I came in at 840 pm-20 minutes before the mall closed crying and Alexis helped me! She was amazing and was able to fix my phone! I kept apologizing bc it was close to closing...she kept telling me not to worry about it! Thank you Alexis for being so kind to me!

Br
Review №44

Ive had Allison help me with different repairs as well putting new screen protectors on my devices and each time I was EXTREMELY pleased with the results! She really took her time with each job and made sure everything was perfect before the work was done! She is a very skilled, as well as personable, professional!

La
Review №45

Great customer service and explanation of product. Six month warranty on work. Quick fix a plus as well. Highly recommend. Kevin, Allison and Louie great to work with as well!

Mi
Review №46

Alexis D is amazing and she really helped Lexie and I fix our phones and get cases! Shes very fast and is very outgoing. Dont let this employee slip away! Thanks Alexis!!! You rock.

Za
Review №47

Fast service done right. My phone charge port died on me, so I came in at 4:30 on a Sunday (they close at six). My phone was back up and running when I came back at six. Shout out to Alexis D. for great work and for recommending I check out the VR Cafe.

ri
Review №48

Alexis Davis was very helpful and quick didnt give up trying to fix both phones till they were working properly. Even when I had questions about what to do all options were taken to get them working correctly. Thanks again.

Ma
Review №49

Very nice and explains everything. I recommend this place to everyone who needs there phone fixed. Reasonable pricing! :) very happy!

Ge
Review №50

Great service and unbeatable speed. My iPhone battery had swollen and the screen was starting to push off. So I went to the Apple Store. They said they could replace my phone (since it was out of warranty) for a price and would need a week or so to get the replacement in. Then we went to AT&T they said They didnt have any better options. So we found Fix Mobile and stopped by to see how much it would cost. They fixed it for about half the price of anyone else and did the work while we grabbed dinner. Unbelievable great service I would happily go back to. Thanks!

de
Review №51

I love this place for fix my cell phone every time

Co
Review №52

Went in to get my cracked screen fixed. Allison was awesome! It was such a quick and easy process. Definitely recommend to anyone!

Sh
Review №53

I went there today frantic because AT&T store associate had told me I couldnt recover my stuff since my screen was shot. Allison was my hero. Professional, positive and patient! She used my favorite phrase Lets give it a try! Alls well. Im happy as a clam. Worth every dime!

De
Review №54

Great super fast service. They had the replacement screen for my daughters phone that no one else had. Would recommend.

Ja
Review №55

They replaced my battery that was out of warranty but they still honnered it which I’m thankful for great service and nice people will be back againThank you

St
Review №56

Left three voice messages, sent two text messages, and nobody ever called.

Ro
Review №57

Me and my girlfriend came in today and her screen was completely broken and the backlight wasnt working anymore. After finding out a new phone would cost way too much we came here. It was a good deal compared to the cost of a replacement phone. Definitely recommended anyone who has any second guesses. For a s5 screen and glass and all it was very reasonable.

Ja
Review №58

I got my screen replaced here 4 times, all for the same phone and the same problem. I would be texting and other random letters would pop up which was very frustrating. I recently went back to get it replaced because a few months later it began doing the same thing and I am covered with lifetime warranty for the screen. The guy then proceeds to inspect my phone before the screen swap and wouldnt put a new screen on because of a scuff near the headphone piece and said my screen was “cracked”. He then said the only way he would replace it is if I paid another $90 replacement fee for a screen even though I have a “lifetime warranty”. This place is awful. Nobody ever answers the phone when you call but when you actually go to the kiosk theyre not busy whatsoever. I will never go there for any other service and will inform people about the waste of time and money this place provided me with. I now have a phone thats mainly used for work purposes that I cannot use because of this place and their “lifetime warranty”

Ro
Review №59

Great experience. Allison fixed my shattered screen in under 20 mins. Good as new! Ill go back for sure. Thanks!

Gy
Review №60

Amazing and extremely fast service! Saved me so much money and time! Less than an hour after shattering my screen into pieces, it was completely fixed! Thank you for your service, Allison!

Su
Review №61

Couple of months back I repaired an iPhone 4 for mil..Allison did a wonderful job...she even put a screen protector and the phone has been working great since then ...!!

De
Review №62

She fixed my phone fast and she made sure it was at a reasonable price. Thank you for being understanding and helpful.

da
Review №63

Just a couple of days ago, I brought my sister to FIX mobile to inquire whether or not her phone was even salvageable. To my surprise it was and Alexis far exceeded my expectations in her customer service and efficiency! Fast forward to this morning, I shattered my screen and immediately hopped in my car to head directly back to FIX mobile. Like so many of us I need my phone for work purposes and keeping in touch and I knew I would have my phone back to me in time for work and before I even had time to panic. Id highly recommend them a million times over, especially since Ive recently had a terrible experience with another screen repair service. So long as theyre there, they have a customer in me! Thanks Alexis, youre a life saver!

RY
Review №64

Got I pad 2 repaired and its perfect. Bought 2 cases also. One for my iPhone and another for my I pad 2. I wont go anywhere else.

Er
Review №65

Despite a barrage of other customers on a Friday afternoon, Alexis was still able to get my phone done in the time she quoted. It was a pleasure doing business with her. I had the screen replaced and everything looks and works great.

Ki
Review №66

I went here a few months back to have the screen replaced on my samsung galaxy S8. They were very courteous, I have no complaints on their customer service. But for the amount I had paid for the work, Im extremely disappointed in quality and durability of my phone.I had to return afterwards because the glue used to set the screen was visible after having dried. They were very kind in resetting my new screen. But unfortunately, problems continued.Everything was fine for the first two months. All of a sudden, the otterbox would not align with the side buttons of my phone. I have been very cautious and havent done any damage to my phone, and was wondering if maybe the otterbox itself was faulty. Undoing my phone case, I realized that the real problem was that the glue had come undone and the top half of my phone was rising up!I think there may be faulty equipment being used. The people there know what they are talking about it seems, so I dont think it was an error of technique. But after all the money I spent to repair my phone I expected far better quality. I didnt purchase an extended warranty because I will be leaving the country very soon and was unsure of my leave date at the time, so Im unfortunately stuck with a botched phone. After my phone was repaired, it also isnt holding its charge for very long, when battery life used to be superior.The person who helped me was very nice, and the work was done swiftly. Im just disappointed at how damaged my phone remains - I spent a good sum of money and am left with an issue not caused by my own actions.I had decided to give this place a chance even after my dad had told me he received poor service, and am disappointed that I seem to be dealing with the same unsatisfactory result.

Je
Review №67

I was taken care by Allison. She was a very friendly, kind and helpful peron. The service was pretty quick. I was very happy with the service.

Br
Review №68

Alexis Davis was incredibly helpful & fixed my iPhone screen in under twenty minutes. Great service!

Ch
Review №69

This was my second time and both times she fixed my phone to perfection. Highly recommended

Am
Review №70

Alexis is wonderful! Process was smooth. Highly recommend!

Ja
Review №71

They went all the to another location just to get me the part I needed that day and it was done in less than in an hour and it cost next to nothing as far as a repair went.

ka
Review №72

This ifix mobile is awesome wait time is quick before you know it there done its totally worth going here.They know what theyre doing they talk you through it.I will definitely come here again and recommend it to family and friends.

Ma
Review №73

Allison fixed my iPhone 5s in no time! I could not be happier with the wait time, quality, and service. I wouldnt go anywhere else for my phone troubles

J.
Review №74

DO NOT DO BUSINESS ANYWHERE ELSE 4 UR PHONE ISSUES IN THE LEHIGH VALLEY! !! ASK 4 CHANCE!! KNOWLEDGABLE, HONEST, & WORKS WITH ALL PHONES!! IF HE CANT FIX IT- NO ONE CAN!!!! 🐥 KIOSK IN PALMER PARK MALL! THE BEST!!!

Go
Review №75

Very good service my service was done by brad twice both times I had a cracked screen on my on5 and it was fixed perfectly I would definitely go back I just pray I dont have to lol

Mi
Review №76

This company sucks, no real customer service and they dont own up to their mistakes, Brad broke my mothers phone and asked her to pay to have it replaced... I wouldnt recommend this place at all... I wish I could give them 0 stars

gi
Review №77

Good deals on phone cases

Ka
Review №78

I left my iPhone 6 on the roof of my car and forgot before driving away! I came to FIX Mobile and Allison had my phone looking brand new in twenty minutes! She also helped me pick out the best protection for my phone in case i should repeat my mistake in the future

El
Review №79

I hope the owner of Fix Mobile knows what super people that work @ the BEST cell phone & more fixit place. They know their stuff & can make ur cell like new in seconds. 😃

Ca
Review №80

Friendly and fast service. No appointment new screen was done in half an hour.

Jo
Review №81

Brad and Alexis are amaazingggggg. They are always helpful and fast! 😁😁😁

St
Review №82

My experience with Alexis at fix mobile was excellent she was extremely nice and polite I would recommend anyone to go to fix mobile

Ke
Review №83

She was very helpful and gave a lot of information about the screen protection. Would definitely come back.

Li
Review №84

Quick, courteous, and a great job. I recommend to anyone who needs a quick fix done well!!

Ta
Review №85

The lady Alexis helped me with my phone repair and she was outstanding my phone looks practically new

Br
Review №86

Alexis was a great help fixed my screen in no time thanks Alexis💪🏾😊

Be
Review №87

Great email response time. They were ready to take me right away and fixed the issue with my charging port in 15 minutes

De
Review №88

Took my Iphone to get fixed after it cracked. They were able to fix it easy with no problems in a manorable time fashion. Employee Tarek Did a great job. 🤘🏼

Ja
Review №89

Allison was very helpful and friendly and repaired my phone in only 15 minutes.

DA
Review №90

Outstanding service and customer care, thank you for the help. Highly recommended.

Ky
Review №91

I called fix mobile thinking that my company phone (iPhone 5c) had a cracked screen. Was told repair could be done in 20 minutes if i came in. When I went into the store so they could do a diagnosis, Brad discovered it was a bloated battery that caused my screen to crack. He pulled the phone apart to show me the battery and how it didnt fit the frame and he even showed me an iPhone 5c battery they had so that I could see the difference. The battery was double the size it should be and was all deformed. Of course I was thinking, great.... another thing to fix is another thing to pay for and longer to wait before I get back to work... To my pleasant surprise, he called me back in about 15 minutes saying that my phone was all ready to be picked up. When I got to the store it was like my phone was brand new again and I couldnt even tell it had a crack and a huge hole in the top of the glass not even a half hour ago! Will definitely be going to Brad at fix mobile for all of our company phone repairs in the future!

De
Review №92

Kevin and franchise were awesome and love this place always a big help very courtious

Re
Review №93

Fantastic customer service Alli D was so pleasant to be around and def respresents the company well!!!!

Ry
Review №94

Went to Fix it Mobile in the Palmer mall and Alexis fixed my completely shattered iPhone X and replaced the cameras for a great deal, if you have a broken phone I highly recommend going there!!

Br
Review №95

This Company is very helpful and truthful. Ive been going to them for a alot of years now with issues on my phone I would rather go to them then deal with Apple or AT&T these two companies that I dealt with in the past have always give me nothing but trouble But fix mobile has earned my trust which is rare for me. A few years ago my phones motherboard crashed they were honest with me and told me they were not able to fix my phone and not to waste my money. I then went to my provider and they wanted out rages money to fix it and told me that I was unable to get a new phone until had my installments was paid for in full/ outstanding balance because I didnt pay for that stupid protection plan. I went back to fix mobile and told them what AT&T told me Out of the kindness of their heart they helped me temporary until I was able to get a new phone. This is the kindness that they shown that all small companies should keep in mind and I will recommend this company to everyone that I see and know that have phone issues. I will always continue going to them as for example my screen cracked to the point that the phone was unusable and they were willing to repair my phone with pieces of an old phone that had a tiny crack in it. this problem cost me $53 if you would go to AT&T or Apple it would cost me easy 300. AT&T and Apple both would not do the transfer because the new screen having a small on it crack which was a lot better than my previous screen which was cracked all over and was impairing my Usage Thanks again fix moble. When I get my new phone I will come back to you for a screen protector. I have learned my lesson and will always keep one on my phone Lol

Ja
Review №96

Alexis was very helpful and fixed my iPhone 6 within a half hour

Ir
Review №97

Alexis was very informative and she had a great personality. Thanks

ky
Review №98

Ive been here two times so far and the people who work there are, in my oppinion, so quick and really nice to be helped by. Thank you Alex is D

Ma
Review №99

Allison has much knowledge about cell phones yesterday I went to change my screen to my lg g3 and she did good job..thanks

Vi
Review №100

Alexis fixed my shattered screen in under 20 minutes and the price was super reasonable. Overall a wonderful experience

Information
8 Photos
100 Comments
4.7 Rating
  • Address:2455 Park Ave, Easton, PA 18045, United States
  • Site:http://fixmobilerepair.com/
  • Phone:+1 484-867-5694
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
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