I couldnt find the exhaust pieces i needed. The salesmen handed me the wrong parts i found out when i got home. The packages where messing the hardware. The salesman said he doesnt work on vehicles. I had to buy what you didnt have from your competitor. I dont know if i will be back. I have shoped there since 1986 exclusively.
The staff knew what they were doing & what they was talking about got me what i needed the first time. Thanks guys & gals from Advanced Auto Parts
Had what I needed at a very fair price and the store was convenient
Was disappointed that my online order wasnt ready within 30 minutes when they didnt appear very busy when I got there. Good selection with decent prices but service isnt as good as it used to be.
Could if been better only one person working and had 4 different people in there and the guy at the counter had issues so made everyone wait for about 45 mins before he got everything figured out
Good place to buy parts.
Is very customer orientated
Ppl are helpful
Ignorant employees but decent selection of things
Helpful staff
Helpful decent service good g.m. willing to makes sure customers happy
Always so helpful cheaper than the rest and they honor everything even price matching so you want to know my opinion go to advance if anything just want to come to depending on an auto parts store cuz I know you different on your car theyre dependable
Easy access, convenient and usually have parts in stock. The majority of the employees are great to deal with. The female manager likes to try and tell you you need something other than what you want and almost treats you like you are bothering her for coming in to buy stuff. She has an issue with always being right and treats the customer as if they dont know whats wrong with their own vehicle.
Nice clean store with competitive prices and helpful staff.
Great selection and very helpful staff
Went here to have battery tested was told it was my starter going bad so took car to dealership and turned out it was my battery
Tia is one of the best parts counter people at Advance Auto. She knows her stuff. She is very helpful, friendly, and knowledgeable.
Our mini-van battery went dead 100 yards from the this store while we were shopping East Peoria. A kind employee of this store by the name of Tony M. assisted us with diagnosing the problem and replaced the battery for us. The temperature was 27 degrees outside when he did this. Tonys level of courtesy and service went beyond what my wife and I would have reasonably expected from anyone. Thank You, Tony M. We appreciate you! And, Thank You, Advance Auto Parts. You have some new loyal customers.
If you need anything or have any questions on your vehicle go see Al at Advance Auto in east peoria. Fast friendly and knowledgeable. Thank you so much Al
Have you ever went to an auto parts store and the kid at the counter was selling shoes last week and has no idea what a pinion even is?You wont find that here.. Come in, talk to Brett, Im willing to bet he even knows the part number by memory.Amazing customer service, and new found friendship here at East Peoria Advanced
HELPFUL STAFF!
Convenient location but they never seem to have the parts I need. Good friendly people.
They didnt try to oversale the product they allowed me to pick the wipers I chose
They always have what I need.
Always have good luck here, the staff is very helpful.
I come here for all my cars parts and accesories.
Went in to get a engine light checked. Quick and painless. Polite and friendly staff.
Poor customer service. Just attempted to return an unopened package with a receipt. The manager opened the package, handed it back, then told me I couldnt return it because it was opened
They dont know how to tell time website saids open at 8 am on sunday and its now 8.15 go figure
Very helpful and prompt service. David (sales associate) was very friendly, and knowledgeable. 😀
Not a bad place to get for auto parts some of the employees needs to be trained better on knowledge about parts and cars but not bad for part as long as you know what you need
Good service. Friendly staff. Fair prices.
Great service - great price!
One of the best for auto parts and diagnostics
Always friendly and have my orders ready to pick up fast
Always helpful - gave me the right parts when Autozone and Oreilly’s didn’t. Make sure to check the website before going in. If you order online for pickup you can save some money with an online discount.
During the day its always got plenty of staff, after 5 good luck getting good service. I witnessed 2 female employees just standing and complaining about their jobs.
Tgey Ordered me a part twice and both times when i went to pick it up they didnt have it after wasting my time twice they told me the wasnt even available. Wont be going back
Very helpful and patient service to find exactly what you need!
Friendly helpful staff. Unfortunately they dont have what you need.
These guys do a good job, parts are fairly priced and they carry a lot of them in stock
Very nice and do there best to get it done right
Knew exactly what I wanted and took me right to the item
Knowledgeable staff willing to help great prices
I have used this place for many many years I would recommend it to anyone
Not over friendly and not very knowledgeable
Always very helpful and knowledgeable
Tall young guy most knowledgeable so far.
Great people to help you get your car back in action!
Always very helpful, great customer service. This is the only place I go to buy parts for my car.
Very helpful and explained everything to us.
They always have what you need and everyone is patient with you in understanding
Got my stuff and veterans discount.....great
Helped me find the part I needed at another store when I was visiting from out of town and they didnt have it in stock.
Good service
Need car parts. They are helpful and great customer service.
There was no selection and found out that Auto Zone was a couple dollars cheaper plus Auto Zones employees were very friendly in East Peoria
Knew what I was going in for. They werent much help though.
Low prices,helpful employees
Great prices and people.
They will match prices if you can show them an ad.
Treat u right and trys real hard to help too
Can get you what you need with a generally helpful staff. Order online to get discounts.
Was in and out with my exchange in no time, nice and friendly staff, and clean floors.
Dont have much in stock but super friendly
Very poor people rude had to ask to get waited on 2 guys standing around i had one get my parts and it pissed him if i dont have to i will not shop where again
Always great service
Under staffed, rude counter clerk, and slow service.
For all your automotive needs.
Super friendly and helpful
Rude. Not helpful at all.
I wasnt at Advance Auto Parts.
Good store
Quick and Friendly
Love it
Good
Poor customer service
Knowledge is the key
Pricey place
Great
Wasnt there
Everything