The service here is superb! I drop off UPS packages all the time and it amazes me how someone is immediately there to help. Have questions? Need help finding an item? Just ask… you can never go wrong shopping Ace!

This place is so cool. Has a wide variety to choose from and very helpful associates

Ace Hardware really surprised me. Because there are locations across the country, I was expecting the employees to be typical chain store zombies.I was delighted to find that the people in the store were very knowledgeable, not only about the location of specific items, but of details about those particular items. From doorknobs to mailboxes, these folks know what they are talking about.Im refurbing a 40 year old home and Ace has become my go-to for hardware and advice, much to my surprise and delight.

Experience and helpful staff. Clean and organized for a hardware store I was very impressed 👌

Recently had a bad experience with a product and the staff worked with me politely and resolved the issue without giving me a hard time, I couldn’t believe how nice they took care of the situation. I’m a customer for life now.Thanks,Gary FreyWeirton,WV

We got the uhaul on half tank and the cab was dirty. We return it the way we got it and now they are charging me $100 for someone elses mess..

They honor their sale adds. Great service

I like the store great selection, almost always have what Im looking for. Greg the manager could improve his customer service skills, or it might be me? Everyone else in the store is very helpfully. And the Manager sets the tone for that.

Very helpful but a little pricey

Unfriendly and unhelpful. No thank you at check out. Way too many things to hunt through by yourself.

Do they train people to be extreamly rude here? Everyone I interacted with while renting a uhaul including two of the kids that were working at the front desk, one in the morning and one at night. Everyone there seemed like it was such a bother to them to be helping me. And God forbid I bring a truck back after the uhaul guy is gone for the night and then ask where to put the key and just how the payment goes thru. I mean the kid looked at me and said what do you need.There was one gentleman that came our at the last minute to explain to me exactly what to do and everything. Litterally the only person there with any sort of courtesy for a customer. Maybe train your staff better about customer service or just hire more friendly people. Either way, Ill take my business else where.

The workers always seem nice and ready to help customers

Great store. Great people.

Good place to fine alot of what you are needing for pretty much any job with helpful employees and were very friendly.

Helpful staff hooked me up with the supplies needed to replace plumbing in my kitchen sink.

First day of sale and none of the lawn beds for the sale. But I shipped my ups box there.

Clean. Helpful associates. Nice to have a local hardware store.

Containers for the moving service was good

Prices are good, but not a single employee seems to know how to wear a simple mask. Im not taking the advice or recommendation of anyone who cant work a face mask.

They had the keys I needed to make for my coupe

Buying bird seed. Cashiers had some major problems with cash register. Could not keep straight how many bags of 2 items I was buying. Do not remember how many re-rings they did.

If they dont have it. It doesnt exist.

Quick efficient service.

Friendly staff that asked me about what I needed and were very helpful.

AWESOME PLACE

Always very helpful and I always seem to find what I need. Great staff, friendly and courteous. Highly recommended!!

It was good service, got a paint sample but couldnt do the other sample because they didnt have the base color

Friendly employees, great service! Will definitely be back!

Putting mower together in front of main door. Ask clerk where dryer vents was That was standing around she told us instead of taking us back to them. Complain to another clerk and ask to see manager she said I am the manager today ROFLMFAO. What a dedicated staff.told her they need to find someplace else put things together. She said they were busy and no room . Half the staff standing and setting around. Two rooms in back and fenced in area to put things together. Go figure!!!!

First time there good prices

Has everything u need staff friendly and helpful

Big clean store. Recently expanded. Employees are very knowledgeable, helpful, and personable! You actually feel like a valued customer in this store! They have just about anything that you would want in a hardware store. I wont be going back to the big chain stores anytime soon!

This was an excellent place to visit very knowledgeable staff. I happen to be one of the first customers that has taken advantage of a propane filling station where you can actually get your bottles filled rather than having the exchange programs at busy Beaver does. this is the only place that I know of in the general neighborhood that fills the bottles.They had a very expensive selection of items and Hardware and everybody was extremely friendly. It was funny to watch the young kids trying to figure out how to understand how to fill a propane tank according to weight.I now understand why some people have a hard time computing very simple mathematical problems because they did not have a calculator and they could not even do it on paper and pencil.That is side I would wholeheartedly recommend this store for all of your household and Hardware needs.

This place is great. Good hours. Bit pricy, but will always have what you need to get the job done right the 1st time.

Always the best service AND almost always, the best price on like items.

Clean and organized lots of stuff

I have never been disappointed when I go to this store. Everyone is so helpful. I havent shopped anywhere else since I started going here. I truly hope that the rumors are true and that they are expanding the store. A+ customer service.

Good store,great service

Good. Jack is a hoot, knowledgeable, friendly, etc. Informed me of something that no one else told me, for as long as I have been going there.

Very helpful staff

Convenient friendly service

I had stuff on back order and they let me know it was there

My son will shop only at Ace Hardware.

This place was a wreck. I hope after all the remolding. They get there stuff organized. I wouldnt go back there for at least a month

They got very nice employees that go the extra mile to help you get what you need done.

I always check Ace Hardware first for whatever I need when I go in there I always look for Jack hes a very nice guy very professional and knows his stuff and knows exactly where everything is at and I think if it wasnt for Jack being there I probably wouldnt even go there

Good deals on paint

Dont always have what I need, but the people are great and are consistently helpful.

Excellent. They just started filling propane tanks. Everyone was especially helpful

Great place big selection stop in & look about time we get a nice hardware store close East Liverpool 😁😁😁😁

They have recently expanded their floor space and increased the store inventory and product availability.

Had exactly what I wanted

Service is great until you check out. Cashiers need more experience getting the customers rung up

The place is always clean, and the employees are very friendly and helpful. You go in and they usually have what you are looking for.

They are the best place in Calcutta for your hardware needs. They are friendly and willing to help. They will be the first place I go to from now on.

Bought a garden hose on friday 4-24-20, took it home found it to be defective, returned the next day only to be told there would not be any refunds, exchanges or returns till a later date ?, was told to take my defective hose an leave an return sometime who knows when, BAD STORE.

Nice place, asked for help, was given fast and friendly service

Ace Hardware Calcutta is what a hardware store should be. A large selection in every Department and workers who were happy you help me.

Cannot find anything and the people that work here do not know what the hell they are doing!!! Its sad 😟 It is not the helpful hardware store

The folks here are always helpful. Extremely helpful and knowledgeable.

Pretty pricey to fill a 30# Propane bottle, $25.

Excellent to have hardware store nearby. Easy access right next to grocery.

Great hardware store at a great location. My go to place for all my hardware needs.

Store is much bigger and more shopping options for needed items

We have needed a hardware store like this for 20 years and now we have 2 right beside each other.

Very helpful

Had what I needed.. Good price

Lots of good stuff and helpful service.

Had to call them 3 times between 10 am and 11 am today. I was checking on a internet order .she said shes checking on it, after being on hold for over 9 minutes, someone at the store hung up on me .

Nice people. Clean store.

Its always good.

Not good service for me. I got there near closing time and felt like no one wanted to help. One younger gentleman did try to help but was not very knowledgeable.

Great lay out of the store.

HELP FINDING THINGS HORRIBLE NEED TO TRAIN EMPLOYEES I HAD TO LOOK AND FIND WHAT NEEDED

So convenient, and very helpful, friendly employees 🙂

Very nice people very helpful

I also work there

Great place and awesome employees

Has great staff

Very knowledgeable staff, clean, clean restroom

Very helpful, thx!

Very helpful staff

Good service

Very helpful employees

Always friendly and helpful

Nice store

Fantastic.

Knowledgeable personal

New and bigger store.

Love it

Great place

Very busy