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Express Oil Change & Tire Engineers
1339 Joliet St, Dyer, IN 46311, United States
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Express Oil Change & Tire Engineers
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Ja
Review №1

Was highly suggested so gave them a try once my oil change time came. Long story short, they may have good service but the upcharge is robbery. I only went through it to see the bill and because my time is extremely limited. The skinny is not everything in the service was done but signed off on and they upcharge on oil mainly. So anyone going here for oil changes should be made aware that if you cant/wont talk them down, youre looking at a $70 bill for oil change related services. $30 alone for premium oil.

Ra
Review №2

The oil change and services center are by far the best in this entire region. The best costumers services Ive ever experienced, on top of that they dont be taxing the hell out of you. I will always come here and refer everyone to do the same.

Ja
Review №3

Quick, nice, good work. They let you sit in your car during the oil change. Every time I come here the employees are super nice. I’m always satisfied with their work. I drove here from Chicago just for an oil change if that says anything :-)

Ey
Review №4

Terry was great I will be back great place to get oil change thank you terry and express oil change

Co
Review №5

Long story short, they drained my transmission and overfilled my oil. They compensated for the repairs, fees and the oil change. Their customer service is top of the line and they took full responsibility for the issue. Only giving 4 stars because of the issue but 5 stars for their accountability.

Te
Review №6

I had to get my car look at in the service center and Brad took good care of my car and so did Terry they do great work I would recommend them to my family and friends thats guys for the great service

Pa
Review №7

Friendly staff and theyre very knowledgeable. The manager came out to make sure everything was going well. Very sweet.

Tr
Review №8

Loved the experience, young man Raziel was very kind, polite, and very thorough. Made a small error but took full responsibility. Oil changes dont get easier!!!

Tr
Review №9

I made an appointment online and I pulled up and the guy who came up to the car told me online appointments are a joke and they couldn’t do the alignment. Then he tells me he can’t help me with getting new tires after we bought the front two from there previously. I was very uncomfortable and felt patronized by this guy. I’m not someone who typically complains or leaves reviews but he seemed like he couldn’t care less about helping me. I’ve had good experiences before this but this really isn’t sitting well with me because of the way I was treated.

Jo
Review №10

I now understand why this place has 5 stars…honestly amazing staff and fast delivery with their work. The assistant manager was extremely polite and welcoming. I took my Volkswagen Tiguan and these guys were exceptional.

Ju
Review №11

Cole was awesome to work with - he explained everything in full and made sure I fully understood. He was professional and courteous and really went above and beyond. The team was quick and efficient. Thank you!

Gw
Review №12

I really hate to write this but my frustration and stress level is through the roof. On 5/14/21 I took my 2015 Santa Fe in for an oil change. I have been getting my oil changes at this location regularly since 2019 with no problem. The staff has always been welcoming and informative. However, the day after this last oil change my car oil light came on and my car ultimately stalled on me. Now, the only thing that seemed odd to me about this particular oil change was that the attendant filled a container with oil and then put that oil in the engine. I asked how much oil had he added and he said 5 quarts and then showed me the dip stick.So when my car stalled I called Oil Express and explained the situation. The person on the phone(service manager) asked if I had checked the oil level because it was probably low. I explained that I had not checked it because I had received an oil change at his establishment less than 24 hours before. I had no visible oil stains in my garage, so how could it be possible that my car was low on oil. The person on the phone agreed to come to my location and check the car. Upon arriving he checked the dip stick, looked beneath the vehicle, then added 2 more quarts of oil! At that point there is an oil slick beneath my car. He told me that I should not drive the car and suggested that I have it towed to his establishment. If there was a problem and it was found to be their fault my car would be repaired, otherwise the repair would be on me. At that point I did not trust them because either the oil change was not performed correctly or additional oil was added for no reason.I had my car towed to the local Hyundai dealership where it sat for 2 weeks before it could be looked at. I was ultimately told that the oil filter was the problem. There was a substantial amount of oil to be cleaned up on the vehicle. Oil Express offered 2 free oil changes to be performed by either the manager or assistant manager. It was the manager that came to check my stalled car and who also added the additional oil. Why would I consider taking my vehicle back for free oil changes? Establishments should take responsibility for their errors and offer reasonable restitutions.

Br
Review №13

The manager Jeff left an amazing impression! Quick, professional & a really nice price! 8/20/2021

LA
Review №14

This oil change company is exceptional. They are professional, quick, and truly care about their customers. Jeff was a blessing to me. Thank you guys!

Da
Review №15

Hands-down the most professional staff! True pleasure to do business with. Jeff Ciecierski & his staff are the best. Thank you.

Ro
Review №16

Very friendly and professional. Manager even checked up to make sure I was happy

Be
Review №17

Friendly service, competitive pricing and fast. They also will top off your fluids and tires for 3000 miles. No complaints

Ro
Review №18

The staff was informative and friendly. They took their time advised of everything needed and where everything is on my vehicle. I do love this kind of service.

Jo
Review №19

Everyone needs to go here to get their oil changed. One of the most friendliest Cruise in Northwest Indiana. Oil change is something you must do. And express oil is a place you must try. Great job guys always friendly always fast. Extremely love the service I get from the old Kyle:-)

Sh
Review №20

The guys are so sweet and helpful. I had a blow out and Brad helped me.

Ma
Review №21

Excellent problemsolving. Terry baize found problem saving us over 1,too dollars. Cole robinson helped me find and fix shifting panel. Both superior knowledge and professional demeanor

Me
Review №22

Quick service as promised, personable and professional employees gave me a detailed description of what they were doing and asked about any additional services I might need without trying to hard sell me.

El
Review №23

Staff is always friendly & professional. Service is quick & reasonably priced!

St
Review №24

Matthew was the bomb very professional and nice.will be returning.

Be
Review №25

Needed to quickly have a brake light replaced and couldnt believe how friendly and efficient Terry was!Thank you

Jo
Review №26

I called 6 places for a quote a brakes. George gave me the best price and used good parts. When I arrived, they were quick to get my truck in the air to start the service. Very happy with everything they did.

Ma
Review №27

They always get me in and out within 10 minutes and have really reasonable prices. Everyone is really nice there as well

A
Review №28

Made a appointment online and was told that doesnt work.Brought my truck in to get a control arm replaced and when I got it back the tire came off. Mgmt said they made repairs without removing the tire.

Sh
Review №29

Kind of pricey but employees were helpful and friendly.

Le
Review №30

Took my truck there for a tie rod and ball joint. Said it was only going to take 4 hours. I had to call them 6 hours later to ask what was going on and they said a couple more hours. WHAT?! I had to pick my son up from school. Miraculously that couple hours turned into 45 mins and when I turned the truck on, the check engine light was on. It wasnt when I dropped it off...too coincidental to me...then they put it on a scanner and tell me its a misfire and that some debri probably got in there. Do I look stupid? I came in for suspension work, not engine work. The guy said to just bring it back if it stays on. Ha! Ill never be back. Oh, and by the way, the truck still shakes on occasion like it did when I brought it in.

El
Review №31

Friendly staff! Service is quick & reasonably priced.

Br
Review №32

Great Service an my man Cole was very respectful an courteous about paying attention to detail an I like that 👍🏾👍🏾👍🏾Ill be back !! ❤✌🏾🙏🏾Shazam !!💯

jo
Review №33

I had a check engine light on they attempted to make the repair after bringing my car back 8 times with the same code the Mechanictold me the manager Jeff told him to tell me to take it to the dealer.I wish I would have started there for the original work that oil change express did would have been cheaper at the dealer when I took to Subaru for the repair they found a cracked hose on the part that was replaced.Subarus diagnotic charge was lower than Express oil change. DONt go HERE TO TRY AND SAVE MONEY GO TO THE DEALER and not get the run around. that I recieved if you read on my older post about how I had been going there since it opened.read this post and stay away. considered yourself warned

Ja
Review №34

Service was excellent! Dave was very polite and professional. He wasnt pushy! This will definitely be my oil change go to spot!

Ke
Review №35

Matthew was so polite and very thorough.

Mo
Review №36

I have coming to Express Oil for about 2 years. They are very pleasant and quick on the job. I had the pleasure of meeting Terry today he was an exceptional worker very attentive and helpful. I recommend this place if you’re looking to get quick and great service. Thanx Terry for your assistance today!

Da
Review №37

Always positive experiences at this location. Fast and professional service every time! Manager Jeff is super helpful and upfront.

Ja
Review №38

Knowledgeable mechanics you can trust

Co
Review №39

Always a pleasure when I come here

Kr
Review №40

Staff was really nice and helpful! I will be back!

Pe
Review №41

Fast. Workers got me in and out no hassle.

La
Review №42

I went here for the first time away and I was very impressed by how professional everything was! All of the staff work mask, and Jeff was incredibly helpful in explaining to me what he was using in my car. (Oil type, etc.) I will definitely be back!

Ra
Review №43

Wish I had gotten the guys name I think his initials were KG...too bad they can’t accept tips...He was so sweet, so professional just all around a very nice person! I will definitely be going back for future oil changes!

SI
Review №44

Awesome service, went in for an oil change and theyre quick and honest with everything all done within 10-15 minutes in front of you. Will be coming back thats for sure!

Sh
Review №45

Terry Is a service person here. He does an incredible job and his excellent.

Ti
Review №46

I just came here today for the first time and Ill certainly be back. Kyle was the tech who helped me out and he was awesome. Very friendly, professional, and really took his time to inspect everything, top off my fluids, and filled my tires which saved me a trip! Replaced my tail light that was out for only $6 and since it was my first time there, I got $5 off, so that was basically on the house!Like I said, great place all around. The employees there actually car about the customer and their vehicles. Keep up the good work over there! Ill see yall soon!

ke
Review №47

Great service. Courteous and respectful. All businesses should model the same behavior.

Ro
Review №48

DECEPTION with smiles. Cheated me $300.00 for a service not done. So yes shame on me for not googling my engine light code VTM4(tire alert). The day after repair when the same light came back on, I went back. I got the B.S. our analysis was for code p3400, which that never showed on my dash. BTW you tube teaches how to fix p3400 less than $300.

Ma
Review №49

These guys are the best! Kevin went above and beyond to help my car today. Highly recommend! Professional and knowledgeable.

D
Review №50

BEST PLACE PERIOD. SUPER CLEAN ENVIRONMEN. ALL THE BEST AND NEW EQUIPMENT, TOOLS A SHOP CAN HAVE .THIS STAFF DOESNT PLAY GAMES. THE WORK SPEAKS FOR ITSELF. AND THE CUSTOMER SERVICE IS PRICLESS!! HIGHLY RECOMMENDED!!

Sh
Review №51

Quick, fast, and precise.This places was recommended to me for a wheel alignment, and I am very pleased.

li
Review №52

I was well pleased with the employee I dealt with. Kevin was kind spoken will recommend to others. Great job to the team

Be
Review №53

Very fast and excellent service! Kyle was wonderful. Great price on new tires

Ti
Review №54

These guys are the best! Kevin went above and beyond to help my car today. Highly recommend! Professional and knowledgeable.

St
Review №55

My first time here and it was great! I had the pleasure of working with Jeff, the store manager. He was friendly, knowledgeable, and quick. Great price compared to other places in the area, and immensely better service! Highly recommend!

Mi
Review №56

These guys are great!

Ch
Review №57

I have been going to Express Oil Change for years. They are always polite, expedient, and professional. As a woman, I am comfortable going there for service on my car without having to worry about high pressure requests that I wouldnt know how to respond to. Today (July 31, 2019) I went in for a full service oil change and Terry J was my technician. Not only was he polite, friendly, and professional, he was also very respectful and explained everything for me. I honestly believe, every time I go in, that they truly care about me and my vehicle. Thank you Express Oil Change in Dyer, and Thank you Terry!!!!

Ke
Review №58

Excellent service. I needed a tire repair and they had me back on road in 25 minutes. Awesome.

ho
Review №59

These employees just make excuses they are very inexperienced and one even rolled his eyes at me for no apparent reason. They cost me 300 dollars for not being able to install my skid plate after a oil change

Ja
Review №60

The second i arrived i was basically catered too every step of the way. I got an oil change done and corporate offered my son donuts and water and coffee for me. Next day i had brakes done with impeccable service. Hood tech Mike and Kyle and basically everyone i came across was super nice and beyond considerate. I advise everyone to check this place out. Ill be back.

Mi
Review №61

Great service. Dave has helped me the last 3 times I was there. Awesome guy. Great customer service and informative. I have only had to wait one time but it still took under 20 minutes. Dave is a really good worker.

Am
Review №62

We go here for both our cars. Jeff and Kevin have provided awesome service. We never feel duped and they both explain everything super clearly.

ma
Review №63

Great, efficient service. Went into this place after getting a quote from another shop for front brakes I thought was a little too much. Express oil was a full 100 dollars cheaper. Had them do an oil change as well and still came out 50 bucks cheaper than the other shop! Mike the service manager was very friendly and helpful, did not try to up sell me any additional services but did inform me my rear brakes will need attention soon. Every shop could use an honest service manager like Mike. I had no appointment and he got me in and out within 2 hours. Walked over to dyer pops next door and had a giant beef sandwich while the car got serviced. Beyond that I had a brake light out that would notify me on the dash every time I stepped on the brakes. Id gotten so used to it I forgot to ask them to fix it. Got the car back, brakes are fresh, oil is changed and they replaced that brake light bulb for me as well. No more annoying lights on the dash. Top notch all around thanks guys!

Mi
Review №64

Went there to have my cars brakes checked. Thought I needed work done, and the mechanic said I was good for awhile yet. I am glad they were honest and didnt try to sell me service I didnt need. I have my oil changed there too, and they are quick. Recommend them to anyone needing service.

Ca
Review №65

Put air in tires!! Dave C. Great hood tech. So caring and helpful!👍🏻

Jo
Review №66

Decent prices and awesome staff! They know how to take care of 1st time customers to keep you coming back. I was surprised to learn the array of services they provide. They are not just your average oil change business. They handle so much more and for affordable prices!

Tr
Review №67

Very quick, efficient and nice employees! Ive had other service businesses screw up my oil change to where Ive had to get my car towed back to them. Love coming out here (i live across the border) and not having to wait long.

Jo
Review №68

You go here for the food! Just kiddin. I love these fools!

as
Review №69

I stopped in because I had a flat tire. Everyone working was so nice & welcoming. I can’t remember the guy who helped me at the service center, but he was extremely knowledgeable & actually explained what the issue was with my tire. I have a slow leak & he put air back in my tire & gave me recommendations on how to fix the problem. Their service center does not carry my tire, but he definitely went above & beyond to help me. He was nice enough to not charge me & I’ll definitely be back & recommend anyone to go there.

La
Review №70

Outstanding service from Manager Jeff and Technician David, very professional. Felt like we were in the backyard of my uncles house. Thank youLana and Andy Summers

Nu
Review №71

Good quality service

Ma
Review №72

This place is awesome and I refer everyone I know there. The entire staff are awesome, knowledgeable and straightforward. Jeff has helped me out so much, I can’t thank him enough. I will continue to go there and send all my family and friends there.

Jo
Review №73

Was looking for an oil change for my 2010 Insight and drove up to Express Oil Change. Before I got out of my car they had someone there greeting me and directing me to an available bay. Everyone was awesome. The whole oil change and checking over my car took not even 10 minutes. Express Oil Change you have found a new customer and I will gladly refer people to your services. Thank you for a job well done.

Mi
Review №74

I have been going to Express oil for years and know Jeff because while walking out of Auto Zone, he offered to put on a new pair of wipers on my car out of shier kindness. After telling me where he worked, I became a loyal customer ever since. They know me by name (Mike the Uber Guy) and do all the extras like checking all my lights and tire pressure on each visit. They are the BEST oil change crew in all of NW Indiana!!! Thanks Mike for changing my headlights the other day!!!

Ke
Review №75

I was 3,000 miles overdue for an oil change and leaving for a 16 hour road trip the next day. I came across a 50% coupon for Express Oil, which made my bill come to $22 including tax! I was greeted by Kyle, who was so kind and informative with a few other things Ive let go for too long. Thank you for the quick service and the confidence that my 10yr old van would make the trip!

Ja
Review №76

Excellent service

Th
Review №77

Kudos to Jeff, Mike & the guys for five-star service! Always. Whenever I pull into this place I know I will be welcomed and respected and if I have a problem, it will be solved. They go above and beyond. Their goal seems to be simple - happy customers - and they’re willing to work to make that happen.

Ca
Review №78

Dave is awesome! In the past 2 months I have had to get the oil changed on all 3 vehicles and Dave was my guy each time! Sorry to hit you as soon as you opened today! Fantastic service always polite. Love Ladies Day

An
Review №79

Staff is great always. Some dude named terry was beyond exceptional and friendly from the time i walked in and left. Answered questions swiftly and in a professional manner. I will have this as my main oil spot now i dont even think about jiffy lube anymore

Ro
Review №80

Quick and friendly

Da
Review №81

Amazing and honest guys! I will be back!

Ma
Review №82

I went today for an oil change and was informed that my drivers side headlight was out. Mike changed my bulb while Kyle answered some questions that I had. Both were very helpful and informative and I will def recommend👍

Ro
Review №83

Prices to high...

Ch
Review №84

David C was very informative, professional, and did not try to charge me an arm and a leg. Was out quickly. Will be back again and again!

D.
Review №85

150.00 spent and they didnt put window solvent in the middle of winter

Di
Review №86

I have just met my Hoodtechs, Mike & Dave at this facility they are very professional👍🏽 Dave explain everything to me. Nothing was done without my consent There were also no trying to force me or talk me into getting something done to my vehicle that can waitVery professional. I wasnt there all day😁I will like to tell the gentlemanTHANK YOU you for wonderful experience🌹

Li
Review №87

Great service, Terry Johnson very great and hard worker. Moves fast and prices are great. Check every thing on your vehicle

Am
Review №88

Nice but gave me the wrong mileage sticker

Mi
Review №89

The men were very nice and the customer service was excellent. In and out in 30 minutes. Happy to go again.

Da
Review №90

One od the most professional experience in my life. Keep up the great work!!!!

Jo
Review №91

Dropped by to get my oil changed and was greeted by Mike, Dave, and Terry. The team was rock solid and got me in and out of there in very little time. Great work and will continue to return.

L
Review №92

Mike was awesome and super friendly! I highly recommend everyone get their oil changes here. He even noticed I had a little bag of trash from my visit to Dunkin’ Donuts across the street on the seat and offered to throw it away for me! So sweet! I will be back :)

El
Review №93

Great place for a oil change! Staff is very friendly and helpful. Reasonable prices, I wouldnt go anywhere else.

Ro
Review №94

Always get great service. Been going to this location for a few years now for my oil changes. Staff is always very friendly and knowledgeable. Needed to have repairs done to my car and the manager personally drove me home while my car was being worked on then picked me up once the repairs were finished!

Ke
Review №95

Mike and David did an exceptional job. I was greeted warmly and was treated like a valued customer. They explained in detail each service that was provided. Definitely worth the impromptu visit.

Ka
Review №96

They change my oil quick, customer service is good, they check a lot of other things, and I dont have to get out of the car.

Te
Review №97

After discount tire recommended for brake replacement to express oil change I used to bring both our lexus SUV and sedan for every damn thing for fixing. I got pretty much locked with Express oil . back in 2017 and 2018 Pedro and AJ used to do all the car servicing and fixing (not oil change) at the back of the store. They did fantastic job on my cars. They both were excellent engineers and did great job on my cars.

Ke
Review №98

Great place to take your car

Eq
Review №99

Best place for car troubles and fast oil change! Superb customer service.

Ma
Review №100

My 2nd visit and I love the professionalism at this location, highly recommend it. Kyle you rock!

Information
34 Photos
100 Comments
4.8 Rating
  • Address:1339 Joliet St, Dyer, IN 46311, United States
  • Site:https://expressoil.com/stores/dyer/in/1700/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=1700
  • Phone:+1 219-440-7283
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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