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The Aluminum Company of North Carolina
1335 Hamlin Rd, Durham, NC 27704, United States
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The Aluminum Company of North Carolina
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ch
Review №1

Very PLEASED with the work The Aluminum Company completed at my home….All 10 windows were replaced and garden door was replaced with a sliding door that I absolutely love…They were very informative about pricing and making suggestions..The crew that came to do the work was Awesome, very friendly and answered any questions that I had. Very dedicated staff, the guy that replaced my garden door for sliding door even came out on a Sunday.. He had to do some modifications but needless to say, it was perfect when he left..over all, I’m VERY PLEASED with this Company…I would highly recommend them for your Home Improvements.

Dr
Review №2

Returning customer! I always turn to the Aluminum Company of NC for home repairs, updates & replacements.This time; Ryan Monsein, his supervisor, Matthew & their expert crew replaced & upgraded all of our windows. The process from beginning to end was seamless. Everyone from the Aluminum Company is professional, skilled & pays careful attention to detail. The Installation technicians, in addition to providing flawless work, had the additional burden of working outside on 2 of the hottest days of the year. Despite these unfavorable conditions, they provided 5 star service!I have already referred family & friends to the Aluminum Company. They are honest, have competitive prices & stand by their excellent reputation. Plus, as a former service member, they even extended a military discount on the job. To say we’re pleased is an understatement!

Di
Review №3

We recently purchased a new home. It needed new windows installed on the enclosed back porch. The existing windows were of a thin vinyl and did not open easily, did not insulate from heat and cold, and did not allow us to enjoy the room year around.After looking at several companies we decided to use the Aluminum Company of NC even though we are well over an hour from their offices. There were several reasons for our selection. One was the excellent reviews they received from virtually all their customers. I actually joked to Kevin the sales person about how the reviews had been scrubbed. He assured me that those were all the reviews and that they did not charge for an installation until finished. The second reason is that all of their employees that we dealt with were extremely courteous and professional up front.When it came time for installation, Charlie and Phil came out and spent four days not only putting in the new windows but correcting some structural issues with our porch framing. They did an outstanding job.Lastly the windows themselves are terrific. They fit and work perfectly. We are extremely happy with our choices in both windows and the company.While the companys work is not inexpensive, we feel we received our moneys worth and will be enjoying our back porch windows for years to come (they have a lifetime warranty).We would certainly use them again and highly recommend them.

pe
Review №4

My husband and I chose The Aluminum Co of NC to reside our house and put up new gutters because of 1) the positive things we read, and, 2) the positive experience one of our neighbors had; and, they did not disappoint!We had a great experience from the moment we contacted for an estimate. Everyone we interacted with was friendly and professional. Once our job was scheduled, our PM, Jared, was communicative, and made sure to stop by and/or contact us every day. The workers were respectful of our property and appropriately cleaned up and the end of each day. From demo to completion, they were done with everything in a week and a half.We did experience a few minor issues, but they were addressed and resolved to our satisfaction.

Cy
Review №5

Staff is very helpful! Kudos for Chris Riley and his crew.

D
Review №6

Very pleased with installation of EZE Breeze enclosure, storm door and deck vinyl railings. I appreciated the company always keeping me informed about when to expect delivery of ordered materials. The workers were professional and went out of their way to make sure we were pleased with the installation process. I would highly recommend this company to anyone looking for quality products and service.Diane Witham Mebane, NC

Li
Review №7

I heard an advertisement for Aluminum Company of North Carolina. Then I visited a friend’s home who had just installed 15 new windows. I asked her, “Who installed your windows?” She said, “The Aluminum Company of North Carolina.” Therefore, the next week I called The Aluminum Company of North Carolina and requested a free estimate. A gentleman named Jeff arrived who followed the COVID-19 protocol. He was punctual, professional, and informative. He explained that the estimated wait time depended upon the manufacture due to COVID-19. I understood that the wait time was out of their control, but the Aluminum Company of North Carolina communicated with me each month until the windows arrived. When the windows arrived, they called and scheduled a date and time to start the installation. During the installation, they explained the process as well as how the windows worked. However, after the installation was completed, they cleaned up and removed all the debris. As I looked at my new windows in amazement, I felt the wait was worth it! The Aluminum Company had exceeded all my exceptions. Therefore, if you want a company who is reliable, who treats you with dignity, who provides outstanding workmanship and who offers you a lifetime guarantee. The Aluminum Company of North Carolina is just waiting for YOU!

Ch
Review №8

We heard so many good things about The Aluminum Company that when it came to replacing our windows we chose this company. They did everything they said they would. George and Kenny were very professional and clean. We love our new windows and we will be repeat customers.

Me
Review №9

We just had some doors and windows replaced by the Aluminum Company of North Carolina and have to say that we are greatly impressed by their professionalism, the quality of the products, and very reasonable prices. If or when we have this kind of work done again, they will be who we call. Definitely a five-star company.

Ma
Review №10

We had an excellent experience with all associated with our new door installation. Ryan was very helpful in making our purchasing decision. The installers, Rick and Larry were very professional and their eye for details resulted in a product that we are very proud of.

Ka
Review №11

We had 7 downstairs windows replaced by The Aluminum Company of North Carolina last week and we are extremely satisfied with our experience. Our salesperson, Dallas Spruill, came to the house and brought lots of information about the company and their products. We also had an example of the windows that are available. He explained the process and we were very impressed with his knowledge and commitment to making sure we understood the products and the plan for installation. When we signed up to purchase the windows we were assigned a coordinator who contacted us along the way to let us know when the measurements would be taken, when the windows would be ordered, and when they would be installed. The team that installed the windows were on time, got the windows installed, and cleaned up everything...even washed the windows! A few days after the installation, a representative came to inspect the job and showed us how to operate the windows and the screens, answered all our questions, and made sure we were satisfied with the work done.. We recommend The Aluminum Company of North Carolina unconditionally and we will definitely use them again for window replacement when we are ready to do the upstairs windows!

Ch
Review №12

We had the windows replaced in our home this past week and they look wonderful. The process from the sales person to the final inspection was professional, competitively priced and very friendly. The installation crew was terrific, very polite and professional. Every window area was left spotless after they were done and we are very pleased with our decision to go with The Aluminum Company of NC.

Ru
Review №13

Another successful project for us completed by the Aluminum Co. of NC ! It all started with the face of the company, Patrick Day. He was very thorough in his evaluation of customer needs and made suggestions that provided solutions and alternatives in line with our budget and requirements. Great professionalism and expertise was also exhibited by the install team (George & Kenny) in replacing several windows, entry door and window shutters. This is a great Durham company that we have used several times. They are committed to high quality and top notch customer service.

Ka
Review №14

When preparing to replace the siding for my house, I lined up 5 different quotes from multiple companies. The Aluminum Company of North Carolina easily won my business over the others bc they were professional, answered all my questions, and ranked in the top two for both affordability and quality of product.Once the job began, communication was very easy between me and the crew. They answered questions as I went, were respectful during work, and the quality of the work was exactly what I hoped for. They completed the work quickly and competently and I could not be happier with my decision. Great work for the price plus youre working with amazing people the whole time.Additional bonus for how respectfully they worked with me as a single female homeowner. Not once was I talked down to, like I didnt know what I was talking about, or like there should be a male presence there to sign off on anything. EXACTLY what I look for in a service provider.

Co
Review №15

We have several projects that were done by The Aluminum Company of North Carolina over the years. New windows, storm door, sliding door, porch pillars, roof tune up (gave us an extra 5 years before replacing), new gutters, shutters, gutter helmets for mom, and yesterday (7-13-2021) a gorgeous new roof. We are always thrilled with the work and how amazing everything looks. If you are looking for someone for your next project ask for Dallas; you will not be disappointed.

Ma
Review №16

The Aluminum Company of North Carolina did a fabulous job installing our new windows! They were professional, courteous, efficient and went over and above to make the windows perfect! We are very pleased with them!

Je
Review №17

I had 28 windows replaced and they look amazing! Patrick was my sales rep and came to my home with a sample window to show me how it worked and differences in what I currently had. He wore a mask inside and even offered to talk outside if it made me feel more comfortable.Due to COVID, there were some manufacturing delays, but I was contacted every 3-4 weeks with an update on what was going on for scheduling purposes.Three days was quoted and it took about two and a half. Kenny and George were onsite and were fantastic to work with. Whenever they came into the house, they wore their masks and told me what they were doing and asked if I had any questions.On day one, the old windows were out and new windows were in with caulking on the interior. Day two and half of three was bending the aluminum and insulating the outside.I was referred by a neighbor and I can see why. Now, I will be referring others to The Aluminum Company of NC.

Tr
Review №18

I can’t say enough good things about our experience with the Aluminum Company of N.C. We had new windows installed recently and are very happy. Their workers were punctual, professional, hard working, and extremely considerate. We will absolutely call them soon when we need a new roof. I highly recommend contacting Aluminum Company for your next home project.

Wi
Review №19

Philip and Charles did a fantastic job installing a new crawl space door. Charles had to trim the door down so it would fit, and he also made some modifications to allow the door to open freely over the grass. They were prompt, very efficient, and they explained every aspect of the job. I would gladly recommend The Aluminum Company to others.

An
Review №20

The Aluminum Company did an outstanding job installing 17 vinyl windows and replacing the trim with PVC in my home.The times their crew were in my home, I felt like I was in the present of family. The staff were very knowledgeable, respectable, and informative when discussing their products and during installation of the windows.I would not hesitate to use them against for future projects and I would highly recommend them.

La
Review №21

Really enjoyed working with Aluminum Co of NC- the people that they have hired to sell, install and follow-up are professional and knowledgeable. The teams were also respectful of my time, coming on time and following up quickly when I had questions. I do love the warranty and that they outline a very easy process should I need it. Many other individuals in my neighborhood use them and Id continue to recommend.

Lo
Review №22

We needed a new roof due to hail damage. The Aluminum Company was professional from start to finish from dealing with insurance issues, selecting materials, providing experienced and professional work crews. They worked quickly and expertly and when they left the job it was so clean it was as if they had never been there. They have a great 10 year warranty for labor on workmanship and the materials have a manufacturers warranty, both of which are transferable with the sale of the home. Special kudos to Jeff Hoffman in sales for his help and answering all my questions and to Dion Tippett as project manager and to Jose and his roofing team. All worked together to provide us a great looking roof. Thanks to all. Hugh and Loukie Smith

Ti
Review №23

We had the Aluminum Company re-shingle our roof. They did a fantastic job! The price was good, service was fantastic, the quality of their products are awesome and the team that they had install our roof were AWESOME! Their work was fast, clean, and done beautifully!We are on schedule with them to replace our windows, siding, add gutters and porch columns and exterior doors. We can’t wait to see the finished product. We HIGHLY RECOMMEND them.Troy is our sales representative and Dion helped us with our roof. Very responsive, helpful and professional!

Bo
Review №24

We had “major” work done on our 1964 house and couldn’t be happier with the work done by the crew of Aluminum Company of NC. We had energy efficient windows, vinyl siding, gutters, eaves and overhangs and new French doors installed. The professionalism of the crew, the great products, the lifetime warranties, and the overall project was amazing. I’m looking for more things to hire them to do!I could not be happier and highly recommend them. Also, you should know I got 3 other estimates from companies and Aluminum Company of NC was right in line with others on price. So for the same money I got the very best! Let me say that if you need any house remodel work done call them!!!

Ly
Review №25

I love Aluminum Company. I contacted them back just before this corona virus hit full blown. Dallas was my sales guy and he came over and got me approved to remodeling. I was very happy. I love my new doors, shutters and mostly my cover over my small deck. I have loved sitting outside now. Thank you Aluminum Company for great people working with you and very happy with my things.

Mi
Review №26

We have used The Aluminum Company for multiple projects (windows, Gutter Helmets) and have been pleased with their workmanship, customer service, product quality, and professionalism.

Sa
Review №27

Ryan came out look at the situations with my gutters and the problems I was having with the leaves and cleaning out the leaves he recommended new gutters and gutter helmets which I love the installation was on point Timothy and his partner which I did not get his name did a phenomenal job very meticulous on every detail from wiping down the the new gutters to cleaning up after themselves. Thank you to the people that made this possible Ryan, Mason, June, Timothy and his work partner. Highly recommend The Aluminum Company of North Carolina.

Ky
Review №28

Great experience from start to finish with our whole house window install. Cheaper than another big company in the area. Windows seem really nice.

Eu
Review №29

We had 11 windows in our sun room replaced - great service,very professional,great to work with. Over the last 20yrs we have now had them replace ALL our windows,replaced our siding,replacedour roof,install gutter helments,replace crwal space access door - we reccommend them to everyone!

Ji
Review №30

I called the Aluminum Company of North Carolina to have someone come to my house and check on a gutter problem that I was having. I got a call back from the Aluminum Company of North Carolina from a Mr. John Alexander. I explained what my problem was and he proceeded to tell me what they could do without even coming out and checking the situation. I have heard about all of the wonderful services that the Aluminum Company of North Carolina provides. Coming to your house to go over your situation, I thought, was one of them, but I was totally surprised when Mr. Alexander was so reluctant in coming out and looking at my problem. Needless to say, I was very disappointed. I left a one star review but I was immediately contacted by Mr. Hanna and he re-assured me that the company would have someone to come to my house and check out my particular problem and then we would move forward from there. At this time I do not know if the Aluminum Company of North Carolina will be able to fix my particular situation but I am changing my review to five stars for the quick response that I received from Mr. Hanna and the professional manner in which it was handle. I am looking forward to doing business with the Aluminum Company.

An
Review №31

We love our new windows! We had to wait a while between ordering and installation related to delays in manufacturing. The aluminum company kept us informed the whole time. Installation was so easy and the crew was amazing, friendly and timely. We will definately use the aluminum company in the future!

Tr
Review №32

Aluminum Company replaced our roof with no muss or fuss. They installed a quality shingle, helped us pick the right color, and kept us informed through the whole process. The installation went smoothly, and we appreciated that they took their time to hand-nail without rushing. We also had them install gutter helmet guards and they got those installed even though the weather was sketchy the day they did that. Marc made the whole process painless for us.

Er
Review №33

Joe and Troy at the Aluminum Company of NC did a great job with the new windows in my house. Troy was my salesperson and he walked me through the process, provided a reasonable estimate, and was very responsive. The job was complete in about one day and the Okna 600 windows installed look and perform great so far. Afterward, there was a small issue with debris (wood scraps, etc.) left on my roof and Joe worked on immediately addressing it with his crew. All in all, very satisfied and would recommend them.

Je
Review №34

These guys are the best, very professional from start to finish! The project manager was on site typically twice a day to insure the job was performed with quality results. We added new siding, gutters, shutters, and porch railings.The various contractor groups worked well together and always cleaned up after themselves daily. The guarantees for the materials and workmanship is second to none.You cannot go wrong using The Aluminum Company of NC!

Li
Review №35

We used Aluminum Company of North Carolina to replace the windows and the front door of our home. The crew was very professional, on-time and cleaned up every day. The windows were top quality as was the installation and the project manager stopped by several times during the project. When an unexpected issue with the door frame was discovered during demolition, the company was very reasonable about fixing this change order. Overall, we are extremely happy with them!

Ka
Review №36

First point of contact was Patrick Day, who was fantastic. Then I was lucky enough to get a team lead by Daniel Bernal to do the work. You will not go wrong if you choose this company.

Li
Review №37

We just had a very good experience with the Aluminum Company of NC as they replaced our front door and sidelights as well as a door to our crawl space. Every step of the process was exceptional. The sales representative guided us through the selection process and provided detailed images so that we felt confident with our choices. As the custom doors were being manufactured, we were contacted periodically with updates. Installation went smoothly, and the workmanship was excellent. We are delighted with the quality and the beauty of our new doors.

Ki
Review №38

As Board members and residents of our 112-unit townhome community in Apex.We were seeking estimates for new roofs and gutters for our large complex community.After interviewing 5-6 other companies, we chose The Aluminum Company for their product, cost, and customer service.From the beginning stages of meeting with the salesman, working with the project manager and the crew on site, we always had efficient and professional responses to our questions, concerns and above average resolution to the issues caused by the age of our townhomes.The project was done in a timely manner and we, as well as our residents, are so pleased with the end results.We give The Aluminum Company our highest recommendation.

Jo
Review №39

Just wrapped a second visit from The Aluminum Company of North Carolina and will continue to work with them. We have a 1926 house that needs tons of love. The Aluminum Company has installed three windows and two exterior doors at this property. They are courteous, buttoned up, and easy to work with. Their products carry outstanding warranties and the quality is top shelf. If you’re looking to replace permanent elements of your home — work with the professional at The Aluminum Company of North Carolina. 10/10 would recommend.

Hi
Review №40

Our house needed some TLC, so of course I called The Aluminum Company of North Carolina. They repaired many areas of rotting siding and replaced shutters and a roof louvre vent, then painted the whole house. The contractors arrived early each day and worked the entire day. The completed job is awesome! The Aluminum Company of North Carolina replaced my gutters about 4 years ago and they were so easy to work with. I decided then that I would call on this company for any future work. I already made my appointment for window and door replacement with The Aluminum Company of North Carolina and I already know that will be another awesome job. Hilda Stevens

Be
Review №41

The Aluminum Company of NC replaced our original 1983 windows and the difference is amazing! I first contacted them because I could literally feel cold drafts coming through the old windows. These new OKNA vinyl windows are insulated, snug, full of features and beautiful to look at inside and out. They have a transferrable 10-year warranty, even covers glass breakage. The entire team, from estimate to installation follow-up, was very professional and worked like a well-oiled machine. I definitely recommend the Aluminum Company of NC.

Br
Review №42

Aluminum Company of NC replaced our old 1976 wooden windows with new state-of-the-art vinyl windows. The windows are beautiful. We were extremely impressed with the work that Aluminum Co. did for us. From Dallas Spruill to the office staff, to the installers, to the follow up, everyone was professional, friendly, competent, and efficient. I would use more adjectives if I knew any more! we could not be happier than we are with these windows. Jim and Brenda Abbott

Le
Review №43

We purchased and had windows installed from The Aluminum Company. We started with Patrick in sales and worked with the schedulers, installers and inspector. Everyone was so professional and friendly. Our windows look amazing! We would highly recommend The Aluminum Company!

Ch
Review №44

This was our first time working with The Aluminum Company. They replaced a picture window in our primary bathroom with a bay window. Every step in the process was handled with utmost professionalism. The window is extremely high quality and beautifully installed. The installers were masked and wore shoe covers whenever in the house. We were especially impressed by the clear communication from the company throughout the entire process. They even kept us informed of the timeline for building the window as it progressed. We will definitely call on The Aluminum Company in the future when the need arises.

Sa
Review №45

They were great! Will use them again.

To
Review №46

The aluminum company of NC does good work in a very timely manner. They are by far the most expensive of quotes I received and due the lack of follow up by other contractors I had very little choice. The one MOST Important thing to do is have a very thorough walk thru once the job is finished. I failed to check my front door frame which was damaged when the crew took the storm door off during the installation of siding and then reinstalled it improperly, which I failed to notice for several weeks until the hinge popped off. My door frame was cracked and when I discovered it two months later the Aluminum Company wouldn’t repair it, instead they offered to sell me another door. The other damage I didn’t notice was the screw and nails that came thru my dinning room and my sons rooms wall. We don’t use our dining room often and of course my son didn’t notice it. The final thing to look for is a lot of left over nails and small pieces of old siding. I have been finding these everywhere for months afterwards since the weather has been nice and I’m watering my lawn and spending time in my yard.

Ca
Review №47

We used The Aluminum Company of North Carolina to install EZ Breeze system to enclose our screened porch into a 3 season room. Our sales representative, the project manager and the installation crew were all on time and professional. They went out of their way to be sure the system was installed properly and the overall product was a major upgrade from the original. Would not hesitate in using their services again.

Ra
Review №48

Alum Co of NC did a good job. Their installer worked long hours and got the job done before I expected. I was pleased with the work.

Gr
Review №49

Patrick, Mark, Sammi, Duane and Pat were all great to work with on my project. They were very responsive and went above and beyond to complete the project. I have used them several times. Highly recommend!

Br
Review №50

They installed a third floor egress window for me that was in a super tight spot requiring a complicated install. Outstanding service through the process, great install, clean work, professional all around!

Sc
Review №51

We have had an excellent experience working with the Aluminum Co of NC. I preface this review to say we are 2 people with very high standards of who we hire to work on our house and who we recommend to others. We had all 14 original windows (33 yo) removed and replaced with OKNA replacement windows and the exterior trim protected by cladding with aluminum.Each person that came to the house, always called ahead of time, arrived as scheduled, respected our time, and was a pleasure to work with. The office always kept us up to date on the progress of our project from when the windows were ordered, when they were delivered, and immediately upon arrival they scheduled installation. It didnt matter who I spoke with in the office, each person that answered the phone treated our job as their job. They never punted the responsibility and always answered my questions or called me back within hours if they needed to check into something. Each and every call was their responsibility- something that is found less and less of these days.Chris Riley and his crew are very talented at what they do, showed great attention to detail, and a high degree of expertise working with aluminum. They were respectful, easy to talk to, showed great concern and attention to our requests, treated our home like their own, and quickly completed the entire project within one day.As seen in the before and after photos, the finish product completely updated the entire exterior of the house. The up close picture of an exterior window shows off their attention to detail and excellent installation of the window, absolutely no flaws in the aluminum work, and the final step of sealing in the window with caulking was done masterfully. The interior view shows off the quality of the OKNA window and its crisp lines make the trim from floor to ceiling pop off the walls. We did have to wait for the windows to me custom made but it was well worth the wait! We would not hesitate in hiring Aluminum Co and having Chris and his crew return again for any future jobs.Our old windows made traffic sound like it was driving through the house.With our new OKNA windows, we do not hear any outside noise. Our old window were in such bad shape we had a draft that made our feet and legs freeze during the winter, making it feel much colder than the reading on our thermostat. Now, the house is much warmer.Over the course of 2 years we interviewed 5 different companies. We did not feel pressured when Patrick Day came to our house for an estimate and he valued our time. We loved the fact that the Aluminum Co was a local company and our money would support the local community. Choosing the right people to trust and the use of quality materials is the most important decision when hiring. We highly recommend trusting the Aluminum Co to do an excellent job on your next project. If the pictures and info provided helped in your decision making process- please consider mentioning my name and ask about their transferable warranty.

Ma
Review №52

We had E-Z Breeze windows installed on our screened in porch. It is beautiful and we are very pleased. Charles the installer was excellent and so knowledgeable. Dallas was great with answering all of our questions during the quote process. I highly recommend the Aluminum Company for any needs you may have!

Pa
Review №53

Our experience with The Aluminum Company of NC was great from start to finish. There were delays with our windows due to Covid but we were kept up-to-date on a regular basis. The installation went seamlessly. We will definitely use them again and highly recommend them.

An
Review №54

We needed some roof repairs and the Aluminum Company of North Carolina did a great job. Everyone we had contact with was knowledgeable, personable and delivered what was promised. Outstanding result.

Je
Review №55

Fantastic experience from start to finish. They all are a pleasure to work wirh.

Jo
Review №56

We had Aluminum Company install new gutters and fascia on our home recently. Great experience all around. Jeff was great to work with with coming out, looking at what we needed, making some suggestions without high pressure sales tactics, and getting us an estimate in a timely manner. The total cost of the work was very reasonable.Once we signed everything (no paper, it was a really quick turnaround!), we were scheduled promptly, ahead of estimated timeframe which we liked. Shanes team came out to do the install. They showed up on time, worked hard, got the job done to our satisfaction, and did not leave us a mess to clean up. He also answered all the questions I had to my satisfaction. At the end of each day we knew where things stood with what work was left and what to expect on the next workday.Finally, when the work was done Colin came out to make sure everything was done to our satisfaction. They only accepted payment once we were happy after the walk-around. Like I said, great experience all around, weve recommended them to neighbors who need similar work done and will very likely use them for some other work we need to get done in the future.

Pa
Review №57

It was time for new gutters and since I had used The Aluminum Company of NC for door and attic stair replacements in the past and was extremely happy with the people, products, service and responsiveness, I decided to use them for my gutter replacement project. As with my prior projects, they did not disappoint. They were able to get my job scheduled much more quickly than I had anticipated and they guys finished the job in one day. My gutters look fantastic now and showed exactly how bad my old gutters were. The quality is beyond my expectations and the employees are second to none with their customer service. Happy camper here.

Br
Review №58

This is our second experience with The Aluminum Company of North Carolina. A few years back, we contracted with them to replace our windows. It was such an excellent experience that when we decided to replace our gutter filters, we called on them again. Danny met with us again for this contract to determine what we needed/wanted. Shane and his crew installed our gutter helmets and left our yard just as neat and tidy as it was before the work began. Colin came out to inspect after the job was complete. They were all very pleasant and professional and we enjoyed working with them. The only sour note was the attitude and tone the financial officer taking the payment used with Colin. We could hear his every word on speaker. The man wasnt speaking to me but Im glad I did not have to deal with that person. He was rude. Again, nothing to do with our job, but I was surprised as everyone weve dealt with had been nice.

Mo
Review №59

Weve used Aluminum Company for our piecemeal project of replacing our windows (August 2020 was #2 of 3 sets of replacements) since 2019. Nothing but A+ service for these two ventures. This past Saturday we were cleaning the windows of our downstairs airbnb.prepping for Sundays new guest arrival. When we panicked b/c we couldnt get one window closed after cleaning, we called Danny, our sales rep, who promised to try to get someone there before Monday. Weekends are tough, we knew. 30 minutes later a repair person showed up. THIS is customer service!!!

Mi
Review №60

We had all the windows in our house replaced, they were the best value for high quality windows . From the first visit with Troy, to the measuring with Michael to the installation with Kenny & George, they were highly professional in everything they did.I have already ordered a new storm door with them and will use them again.

Br
Review №61

AC of NC just resided our house, replaced our gutters, and replaced our windows. It was a huge job, which they executed flawlessly. From our salesperson, Patrick, talking us into black gutters on the rooflines, to our project manager, Reed, to our contractor, Angel, they are fantastic people to work with. They pointed out areas that we could upgrade our home, be it moving a downspout or losing a piece of 90s style siding decoration, and turned our house into, basically, a new structure on the outside. They will not leave until you are 100% happy, and your property is clean. We have two more outside projects, and AC of NC will be our first call.

De
Review №62

We had a new window placed and new shutters. It makes our home look more modern. They did an awesome job and was professional. They cleaned up after they were done and I have enjoyed looking out my new window ever since. I would highly recommend the Aluminum Company to anyone. I will be calling again for hopefully some new gutters!

De
Review №63

Dallas, Colin and the office staff were awesome! We just had a new door installed and we love it. The men that installed it were very professional and answered all out questions. Highly recommend The Aluminum Company of N.C.

Ch
Review №64

Aluminum Company installed a brand new window in my newly constructed home. They did an excellent job and Im so happy with the new window and morning sun streaming in. Would highly recommend them!

PD
Review №65

Through the years, The Aluminum Co of NC has provided our home with vinyl siding, windows, roofing, a new front door and NOW a new Provia back door. I love the post install walk throughs to make sure everything s to our satisfaction. Throughout the buying and install process, The Aluminum Co. stays in touch with us and are always eager to assist with any issues that may come up. I highly recommend them to all our friends and neighbors.

Da
Review №66

I wish there was a way to give them a below one rating. We had them re roof our town home and add new cutters. This company was selected by our association and not us. The damaged our siding while replacing the roof, They added the neighbors downspout to our yard, I am still finding nails and old roof material in my siding and my yard. My attic and my storeroom have become useless because of all the nails that have come through my roof some 2 inches long, if you stand up you will be impaled. They also went through my indoor ceiling with nails. After threatening them with legal action they finally came out and fixed the ceiling (OK job) fixed the siding (very bad job) Still waiting to make my attic and storage area safe. Looks like legal action will need to be taken. Hire them if you want to add legal bills to your project!!

li
Review №67

Every one was friendly, pleasant, and professional. Gutter helmets were installed for us on our new home and they look great! I wish every company was this way.

Ka
Review №68

The folks at the aluminum company are the best. I got quotes for gutters and gutter helmets from multiple sources and in the end decided to go with the best quality with the best warranty. The patented gutter helmet is only available through the Aluminum Company. The company takes great care of their customers before, during, and after the installation process and I expect the warranty will continue the strong customer service if I ever need them. As wonderful as these look and what I have learned about how well the gutter helmet performs, I don’t expect to need their services often, if at all. They do guarantee their work and will ensure that the gutters are running free of debris on an as needed basis. I can’t say enough about this family owned company that’s been providing great products and services for many years.

Br
Review №69

We used the Aluminum Company of NC to replace some faulty cladding on the outdoor trim of our house, as well as replacement of the gutter system and the installation of the Gutter Helmet system onto the new gutters. The work was completed in two days, it looks incredible, and the there was hardly any trace that anybody had been working on our house. The job is flawless, and the gutter system works perfectly. Our house looks amazing!

An
Review №70

I love The Aluminum Company of North Carolina. I have had my windows replaced and I am very happy. I recently had a storm door installed and I am very happy. They are very professional and outstanding. Words cannot describe what good work they do.- They make my old house look new.- They are top of the line for me.- If I could of, I would have them work on my entire house.- Excellent customer service.- Detailed and honest.- They care about their customers.- They are the Chick-fil-A of home repairs (top of the line).I can go on and on!

Me
Review №71

Aluminum Co of N.C. replaced our 30 year old windows and we couldn’t be happier with the whole experience. They were responsive and professional and offered a quality-window quote at HALF the cost of another quote we received. Installation was flawless and smooth. Highly recommend.

Ca
Review №72

We have used the Aluminum Company twice--they replaced all our windows a few years ago and recently installed an exterior door. Both experiences were extremely positive. The communication, the installations, and the follow-up were outstanding!

Ja
Review №73

The Aluminum Company of North Carolina did a fantastic job on our house. We had a window replaced in our kitchen along with new gutters, fascia/sub fascia repairs and then aluminum wrapping. We were very pleased with the work and felt that the investment was worth it to use a company that stands behind their own work. The warranty along with their customer service is the reason why we chose them in the first place. Were so glad we did! If you are considering any house repairs, you need to have the Aluminum Company of North Carolina give you a quote! Youll be happy you did, trust me!

Re
Review №74

We highly recommend using The Aluminum Co of NC!! From the first initial visit to the follow up after all work was completed, we were extremely satisfied. The service level of Jeff, Martin, and all those involved is second to none.

Re
Review №75

Amazing group of folks!

Da
Review №76

I have used Aluminum Co of NC for 3 major projects. The last was recently replacing all the gutter helmets due to hail. Their products and service are outstanding. I have a very difficult gutter system and they bent over backwards to make it right. After the installation we had some rain overflow off the helmet. Joe was amazing came out with Shane and made all the necessary adjustments. They delivered what they promised. I highly recommend, Alluminum Co. is top notch company.

Ro
Review №77

Danny replaced 3 older windows in a dining room bay. Its not the same room. He was very meticulous and did an excellent job. The company covered our home in siding many years ago and it still looks new. You get what you pay for and lifetime warranty on materials and workmanship is well worth it coupled with quality products and excellent workmanship. No need to get several bids, just use the Aluminum Company of NC for your home renovation needs.

Do
Review №78

Never been to this business, not even a location near this business.

El
Review №79

The Aluminum Company of North Carolina recently replaced the roof on our house. Dallas was great explaining the various roofing materials, gutters and leaf filters. The team that worked on the roof was great. There was quite a bit of rain during the project but the team always had certain areas of the roof completed so it was never necessary to have a tarp covering the roof. We are extremely please with the way the project was handled and with the finished roof.

Da
Review №80

We spent a long time evaluating window replacement companies as this isnt a small investment. We got quotations from four companies and quickly found that replacement windows vary greatly in cost. We settled on The Aluminum Company of Raleigh for a couple of reasons. First of all we were impressed with the quality of the Okna range of windows. Secondly they were the only company that seemed to understand that we wanted to replace the windows but not affect the street appeal of the property. The last reason was that a lot of companies subcontract the installation so then if anything goes wrong, who is then responsible and who will take responsibility for the repair. All, and I mean all, of the staff at The Aluminum Company of Raleigh are excellent. We were so impressed by everything they did that we have already awarded them another contract. The Okna windows are not the cheapest but they do represent excellent value for money and the installation is perfect !!!

Ma
Review №81

Aluminum Company of North Carolina has been our go to for gutter repair and replacement. They have always done an excellent job at a fair price. We wouldn’t hesitate to use them in the future.

Cl
Review №82

Great place berry professional

De
Review №83

Despite an hour delay in the follow up visit, The Aluminum Company of NC went above and beyond their fulfillment of the replacement back door to this old house. It would have taken miracles to make this place look better and they delivered! You have a big fan here on West Club Boulevard!

Be
Review №84

They are the best! A little more expensive but definitely worth it. They replace all the windows in my house and added a beautiful bay window. They also did our E-Z Breeze windows for our back porch!

Jo
Review №85

The Aluminum Company of NC replaced the roof over the entryway to my house. The old roof was flat with decorative railings on top which had rotted and needed to be replaced. Rather than replace with another flat roof, the company recommended a pitched roof with a gable end and I am extremely pleased with the end result! The new entry roof is beautiful and fits the house perfectly. It looks fantastic!. Everyone associated with the project: the sales rep (John Alexander); the project manager (Marc Olive); the framing, roofing, painting, and clean-up crews were all wonderful to work with and ensured that everything was done correctly and professionally. I would recommend them and the company highly to anyone needing work done on their homes.

Er
Review №86

They installed some double hung and patio windows in our townhouse. Salesman was prompt, straightforward, professional. The project price compared favorably with other companies installing the same product. The double hung windows have a lifetime warranty and are solidly built and very eco friendly. They are custom made by a quality firm. The installers worked quickly and accurately. They were professional but quite friendly. One of them fixed our sticky front door at no charge without being asked--a little bonus that we appreciated very much.The whole project took much longer than expected, but that was due to pandemic-related manufacturer delays and several rain days, so no problem.The only difficulty--a minor difficulty--was in scheduling. The first crew of installers arrived earlier than we were told by the scheduler. That was a mild surprise, but not a real problem. Also, the second installer arrived without prior notice. Fortunately, we were able to proceed with the job anyway. Someone at the office didnt contact us, it was not the installers fault.All things told, we were very pleased with ACNC. We would gladly use them again, and we would recommend them to anyone.

Mi
Review №87

I have used Aluminum Co of NC for two major projects. The last was recently replacing all my gutters, downspouts, and rotten fascia board. Their products and service are outstanding. They bend over backwards to please the customer and keep you fully informed during the process. From my first contact with estimator Patrick to my last contact with Tom, I was 100% satisfied with this company. They delivered what they promised.

Vi
Review №88

The Aluminum Company of North Carolina put on a new roof. The crew were very professional and on time very through with clean up. Marc Olive had every detailed covered, dumpster drop off on time; roofing items delivered on time, crew showed up on time. Marc was through going over the warrant of the 50 yr roof. They had in previous years, put up siding on our brick house where there was wood, put up our gutters & helmets which are priceless and our double hung windows which replace the out dated windows we had. They truly back the workmanship and products they install.

L
Review №89

They have done an incredible job in replacing our windows and siding our house. I highly recommend them!!

Ro
Review №90

I just had a large portion of my roof replaced by the Aluminum Company of NC. Couldnt be more pleased with their work in all respects. This is the third time Ive had them do work on my house. They are consistentlyconsistent. My go to company for anything that needs to be done on theoutside of the house!

Da
Review №91

This was our second project with The Aluminum Company of North Carolina and we could not be more pleased with the results. This team delivers an excellent product through incredible customer focus and communication. I highly recommend The Aluminum Company of North Carolina for any and all of the home services they offer.

St
Review №92

The initial contact and evaluation was prompt, thorough and accurate.Scheduling for the completion of work was a bit complicated primarily due to the weather and Pandemic issues. We received a high qualityporch door applied by outstanding employees who provided us with instructions and appropriate follow-up. We are happy customers and satisfied with the A C of NC experience .

Ci
Review №93

They removed gutter and helmets (for a roof replacement) and then installed new gutters and reinstalled gutter helmets. They were super professional and friendly, keeping us informed of the work schedule and progress. They did not leave behind any debris and the gutters look great!

er
Review №94

I see the Aluminum Company installing windows and gutters next door. I am sure they are doing a good job, but not waring mask. No one on the job site is waring a mask. They should take this pandemic more seriously.

To
Review №95

Replaced old porch post and pickets with new vinyl post and pickets. First class company and job. Installers were great. We are very happy.

Ti
Review №96

We had a sliding door installed. The door is fabulous, the installation was painless, and customer service has been superb. Wish we’d done this years ago!

Su
Review №97

The Aluminum Company of North Carolina replaced rotted wood and installed new cladding around two dormer windows. They look great! I am so pleased with the result. Charles, the installer, did a great job and is very skilled with his work. I mostly certainly would recommend them. Everything was well planned and done when they said it would be and the warranty is exceptional.

Do
Review №98

Excellent customer service, kept us updated from start to finish, answered all questions and addressed all concerns. Awesome work crew. Very satisfied with outcome.

Co
Review №99

In March Aluminum Company was the only company that responded to our calls for siding repair due to storm damage. So pleased with the level of service and professionalism we then contracted them to install new gutters/Gutter Helments. Ryan was extremely helpful and knowledgeable during both jobs, installation teams were professional and we would recommend The Aluminum Company for home repairs and installations.

Ka
Review №100

We had 10 new windows installed and the improvement in comfort in our home was immediate. The old drafts were gone. What makes the entire process excellent is the knowledge and customer service they provide. Beginning with Patrick in sales, George and Kenny who installed the windows, Joe who did follow up and the rest of their staff the service and follow up were first class. They do things right for quality and customer service.We also recently had Gutter Guard installed and are loving the difference it makes. No more climbing up the ladder every couple of weeks to clean out the debris. We love Patrick Day and the whole staff at the Aluminun Company is so great to deal with! Awesome Company!

Information
38 Photos
100 Comments
4.9 Rating
  • Address:1335 Hamlin Rd, Durham, NC 27704, United States
  • Site:https://aluminumcompany.com/
  • Phone:+1 919-620-8500
Categories
  • Garage door supplier
  • Door shop
  • Contractor
  • Roofing contractor
  • Siding contractor
  • Window installation service
  • Window supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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