The whole staff was very welcoming and Ana was very knowledgeable, kind, and swift. They doubled what the pawn shop offered me the hour before I went to Friendly Jewelry and Pawn and were a million times more respectful and kind. They definitely live up to their store name. I would very much recommend them before any other pawn shop in Durham NC. Thank you Ana!!!

I love this place!! they always work with you giving you the best possible price. They buy and sell. they also do layaway which is perfect for around the holidays and gifts! they have electronics, jewelry, game systems, purses, handbags, shoes! best pawn place to go. also everyone here is friendly!

Great! Customer service and more than willing to assist you. Anna was very nice and answered all my questions. Check them out

Ana and Kim are so sweet and very patience. They were very very detailed and fair with the amount that I requested My new favorite pawn shop🥰🥰

Carlos and Kim were phenomenal and got me what I needed! I highly recommend this place.

Roxana and Kim helped me out today. Great service!! Ill definitely be back

Carlos definitely the guy to go to when you want a fair deal for your items people also come to this pawn store👍🏾

Best pawn shop good prices friendly service and a lot of items flexible with prices 100% recommended

Found exactly what I needed for a great price. Carlos was ver helpful

To anybody out here looking to do excellent service, please come down to friendly jewelry and pawn and specifically ask for Kim,she not only will make sure you dont leave till you is satisfied, but she actually will treat you like a customer not a pawn, if her service is not too tier, your next pawn item would be on me. Thanks kim

Definitely by far my favorite pawn shop. Everyone here is friendly, helpful, and considerate about their customers. Carlos, Ana, Juan, and others are always nice to me and would absolutely recommend people to come here. Plus they have good stuff with good prices.

Ana is the best! She is great to work with. They will give you the best price. I highly recommend her and friendly pawn.

First Time visit today. It was a great experience. The staff was great from beginning to the very end. Really cool pieces and collectibles I have my eye on.Will be back .Thank you for the experience and hospitality. Carlos Cintron we appreciate your existence. The watch is a really nice wear thanks for ringing up my gift for us.

Great experience, Juan was so friendly and considerate. Pawned some of my daughters old brand new shoes and scrap gold. Good deal on the gold, the shoes couldve been alot better. Will definitely be back when I have more things to get rid of!

Kim definitely made my day today. Was able to make myself and my daughter happy. Thank u so much😀

Came in to get rid of a speaker i love dearly. So letting it go wasnt easy. But Roxana and Kim made it SOOO smooth and easy. They are a delight to work with. Will definitely be coming back! 🙌🏽

Every time I come here I always receive wonderful service from thee amazing Ana!!! She’s wonderful and ready to work every time I come in.

Ana was so great! She gave me exceptional service!Kim is an amazing lady, she helped me out a lot because of her I’ll be back!

Juan helps me every time i come into friendly pawn he makes sure i am satisfied and leave happy thank you so much Juan i appreciate everything that you do for me ❤️

Ana was very helpful. Sweet and helped me as soon as I walked through the door. Thank you so much!

The customer service person Ms Roxanne was very nice very professional. I got in and out and a timely manner. Answer all the questions. Gave me an option of looking at specific items that I needed before I purchased it .

Roxana and Kim helped me get what I needed today! Best pawn shop in Durham

Anna is the best and very nice thanks Anna for my helmet

Awesome awesome customer service and staff!! Kim was exceptional!! She made me comfortable and appreciated! I was helped right away and it was quick and efficient! Great experience 👍

Ana really really helped me out till payday. It’s the best pawnshop in Durham. I’ve been coming here for years when I’m in a jam.

Juan Always help me best pawn shop in Town

Everyone was so friendly and easy to work with. Kim definitely gave me a smile to walk away with as well as the best prices on the things I wanted. Highly recommend this place and it’s staff.

Ms. Ana was very helpful. As always. I go here when I need desperate help. I do appreciate here

Best pawn shop experience ive ever had. They didnt hassle me on what i was selling and gave me a more than fair price.

Very great expierences the several times I’ve been, Lincoln put off a very comfortable vibe during the transaction.

Friendly Pawn is AWESOME. Anna has been great with the several times I’ve dealt with her. Garrett has Been great as well. Carlos as well. All the staff is very friendly and very helpful. They also try to help you with the money you need when you come in! I recommend them to anyone!!! Go check them out!!!

Carlos was great! he helped me very quickly and was extremely funny. would recommend

Ana was amazing. Got me exactly what I needed. I will definitely be back

CarlosAnnaThe two did a wonderful job of top service and kindness. I will promote this business everywhere I go.DeAnna OvermannAKA Gen X

Kim is excellent she made sure I knew the ins outs of my trade…great energy and customer service 5 stars to her

Ms.Ana did an amazing job with making sure we were taken care of and handled our speaker with care. Not to mention she was punctual as hell.

Kim helped me find a cool new knife today. This store is awesome

Great place to do business with! Ana and Juan are awesome! 👍

Awesome customer service my favorite pawn shop. The name doesn’t give them justice, stop by and get awesome products. And ask for Ana.

Carlos was a great help in getting me what I needed. Very friendly staff and well set up store.

They really do live up to there name thanks for all your service !

New to the area but when I needed help I went & checked them out. Meet a fabulous lady by the name of Kim Biese, the star power of Friendly Pawn!🤩🤩 So happy I stopped by & got what I needed, thanks Kim!🤩🤩💖

They were definitely “Friendly” and personable! Gave me a good price for my item, and Big thank you Carlos for the help. I had that friendly experience

THIS PAWN SHOP IS THE ABSOLUTE BEST EVER!!! TRULY HELPFUL AND ROXANA WAS THE BIGGEST HELP!!! Thank You So Much And I Will Do Business With You All Again!!!

Roxana at Friendly Pawn was wonderful ! Great customer service and gave me and my family great deals ! :) I recommend this pawn for your shopping needs !! También en Friendly Pawn Hablan español

Ana is a great sales representative for sure she helped me quick with no problems

Ana served me very great and i am leaving here very sastified and pleased. Thank yall so muchhh!!!

Kim and Carlos gave great customer service. Pleased with Beautiful watch and Price!!

My experience was great. Mr Carlos has great customer service skills. Definitely will be doing more business with friendly jewelry and pawn.

A wonderful manager that make sure everything you want you get...and customer service is just awesome...i love Ms.Ana & Ms.Kim

Kim was awesome and got me sorted out quickly! Everyone was friendly and helped me find what i was looking for :)

Ana was..Completely professional knowledgeable patient oh my goodness I enjoyed my time I spent with herThank You,.😊

Carlos really helped me out a lot! He’s a great worker!

Roxanna was very informative and helpful. And pleasant to speak with.

Carlos & the staff @ friendly have been extremely patient and helpful when I needed funds during the pandemic!!!

I love friendly pawn shop!! The service was excellent! And Carlos was Amazing he made sure that we were happy with everything before leaving !! Thank you Carlos :)

Ana was very helpful with the selling of my television. Nice and fast will be coming back anytime I have anything else to sell. Great service.

Quick service and really helpful. They have supportive and understanding employees with amazing Customer Service, shout out Carlos for the quick working for sure.

Great customer service. Quick service and very clean store. Also Carlos has a great sense of humor which was a plus!

Roxana provided great customer service ! She went up and beyond to satisfy me !! I will recommend her to all my family & friends! Great personally, clean store snd she get the job done !!!!!!

Juan hooked me up, and the staff with kim and Anna are great at customer service. Thank you guys for helping thru the end of the week!

Great group of staff...Roxana is great to deal with great scene of humor I will continue to give them my business....I have only purchased items and they have alway been fair on the prices.....

The best customer service I ever received at any pawn shop.

Staff was friendly and the transaction was super easy and organized. I will definitely be back.Update: another smooth transaction. Ask for Carlos and he’ll take care of you!

Carlos has helped me with my business. Thanks to him I am able to pay a bill that I was behind on.

Kim and Roxana are badass best place to pawn in the triangle customer service is outstanding

I Always have an easy and painless experience here! Roxana and Carlos are the best! ❤️ I haven’t been to another pawn shop in over a year now.

Roxana does a great job with her customers and has been doing so for 10 years plus...keep up the good work

Kim is absolutely wonderful! She was very helpful and courteous!

Great place to get a loan. Carlos is ver helpful.

Great customer service. The girls were fabulous, Ana and Kim.

Juan is the best!!!! This is definitely the pawn shop to come to for the best deals and prices!!! I highly recommend ❤️❤️❤️🔥🔥🔥

Kim is a great and friendly help every time we come in. Thank you!

Carlos showed me great costumer service. Love shopping here👍🏾

Ana was a great host and had excellent customer service!!

Kim was very helpful! Thanks! Love the store

Ms. Kim was super friendly and fast. Come here for your pawn shop needs !

No wait when I walked in, just friendly folk behind the counter to help. I got a great deal on an old guitar. I will be back! I saw a sega genesis that no one should’ve sold!

Carlos was soooo Great!!! Also great communication skills and a Duke fan!!!

Best store to get great deals. Just bought a Playstation 4 and games for a great price. You cannot beat their deals. Come in as aoon you can. You will not be disappointed.

Juan was great working with nice and business oriented will do business there again

Wonderful first time experience with Kim! I will definitely be back.

Came in & Raxana helped me with getting some things pawned she was quick & very generous they gave what i wants for everything

Roxana works an extra mile with me… and the manager is down the earth; I love it!!!

I prefer this pawn shop over any other one they pay good money and the staff is especially nice.

Carlos was very helpful and has a great personality. Made my first time visit a awesomevisit.

Quick and easy transaction. Great business and very nice! Great service from ms.ana.

Ana had very good service very polite highly recommended

Friendly Pawn is my neighborhood shop, just around the corner from my home. I dont shop there routinely, but when its time for a laptop for me or a family member, theyre my first stop. I had such an experience recently, but there were no laptops for MONTHS because of the high demand by those setting up a home office or outfitting their kids for remote learning for the first time.Undeterred, Assistant Manager Lincoln Payne and the customer service-oriented sales team there went into action. They called around to their sister shops for weeks helping me track down a suitable laptop. That brand of buying support just doesnt exist at the average brick-and-mortar shop!Ultimately, I got a great buy on a nearly-new HP which had all the features I was after! I highly recommend Friendly Pawn and especially give high praise to Roxana, Carlos, and Juan, all of whom pitched in with Lincoln to locate what I needed.They have a beautiful selection of jewelry as well as small appliances, electronics, and power tools! The folks at Friendly Pawn live up to their name!

Carlos is the best they got man he always got some good stuff for sale. Real nice guy and always gives you a fair price selling or buying. Definitely good business

Ana did great and was very efficient 10/10 recommended

Very good and helpful when I need fast cash

Ana was a great help, she has a lot of patient by the way. 😬

Ana was so awesome! Definitely going back if I need anything else I need to sell/pawn!!

Ana is my new favorite person!! Great place and very helpful!! 💖💖💖

Miss Anna was the best and the service was amazing I recommend them to everyone 🥰🥰🥰🥰

Great service everytime I come in.. Love this spot always comes thru for me..Ask for roxana

Carlos is very helpful. He made sure my items was taking care properly. He continues to be a great help. Ana is very helpful, she is such a nice person and is always willing to help.

EVERYBODY IS THE BEST AT FRIENDLY PAWN!!! I GO THERE ANYTIME I NEED A LOAN!!! THEY REALLY LET U KNOW THAT THEY APPRECIATE YOUR BUSINESS 🥰🥰🥰🥰🥰🥰🥰

Ana was great! She took great care of me and I was in and out!