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webuyanycar.com
Ample Storage Center, 715 E Geer St Unit B2, Durham, NC 27701, United States
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webuyanycar.com
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Li
Review №1

My experience was extremely easy. I worked with John Nicholson and he explained every detail of the process. He was polite, professional and offered a fair price. I would highly recommend this branch and agent. Thank you for the service you provided when buying my car!

An
Review №2

James Tabler was a consummate professional from beginning to end. He clearly explained the process and rationale for my vehicle valuation, and promptly completed all of the necessary paperwork to get my check issued to me in less than hour. I will certainly want to work with WeBuyAnyCar again when I need to sell a vehicle.

Mi
Review №3

Webuyanycar process was exactly as described on their website. James the branch manager detailed the steps and he was thorough in the inspection of my vehicle. Yes, I could have made more on a private sale, but wouldve had to deal with buyers who couldnt get financing. Recommend them.

Ho
Review №4

Great experience. James was a super person to deal with. Made the car selling experience stress-free and easy. From start to finish took about an hour and a half. Their assessment process is detailed and their offer was very reasonable. I highly recommend James and webuyanycar if you don’t want to deal with the hassle of selling it yourself or the unpleasantness of a trade-in.

Er
Review №5

James was very nice and made the entire process quick and easy. I would recommend him to anyone looking to sell a car in the Durham area.

ca
Review №6

The agent was very professional and explained everything. The process was complete and the offer was a fair price. I would recommend this company and this agent to anyone selling a vehicle.

Ap
Review №7

Excellent customer service by Branch Manager James. Organized and easy process to sell my deceased fathers car. It was not easy saying goodbye to the car my dad used and loved, but it had to be done as part of the estate process. James made this experience as painless as possible. He explained the tools he used for the valuation of the vehicle and was transparent about the reconditioning costs. The price I was paid was fair and considering I didnt want to do a private sale during Covid-19 pandemic, I was thankful this option was available.

DL
Review №8

The hassle free and super easy experience I had selling my Mustang was The Best car buying or selling experience ever. I do not know how dealerships are still in business. The offer beat the dealer and Carmax. 100% recommend - James in Durham is professional and courteous and a pleasure to work with. Thank you! goodbye 2018 Mustang GT

Jo
Review №9

It was a tremendous experience working with John as he shared his wealth of knowledge and expertise in the assessment of my vehicle, clearly he is the man you should go to before buying a vehicle, if that could be possible. John is truly gentleman and a professional with his interactions, if you dont get the best price you will certainly get the best service.

Pa
Review №10

James was very kind and knowledgeable. I hope he doesnt get in trouble because I signed the title in the wrong place. It wasnt his fault.

Sa
Review №11

Had great experience with John Nicholson, he was straight with me while on phone and he proved it when we later met in person. I will recommend Webuyanycar over any dealership to friends and family any day and time.

St
Review №12

The agent at location, Aaron, was super nice and polite and was up front and honest about the procedure. He listened thoroughly to my questions and comments. The process took about one hour, little longer than I thought but a delivery truck came that needed to care for a matter at that time, so no biggie. In the end we buy any car gave me a tad more than the online offer which I liked!!!!! I was very pleased with the entire process and would recommend them to anyone looking to sell a car. they treated me good and respectfully.Steve F.

Ch
Review №13

Had a great, no-hassle experience with Aaron Hansard-Nixon at the Durham branch of webuyanycar.com. Aaron was nice, helpful, and accommodating of my being unsure if I wanted to sell to them. The company takes COVID seriously and has protocols in place. The price I got was very fair and the whole process was quick and convenient. Would definitely recommend.

D
Review №14

DONT go anywhere else to sell your car! Jim was very nice and professional. He gave me an excellent price on my car. The entire process was very thorough and most of all stress free. I will DEFINITELY use them again in the future. Jim was a pleasure to work with. Thank you Jim!

Lu
Review №15

I sold my Rav4 here, and I honestly dont believe I wouldve sold it if it wasnt for the agent, John. He was kind, professional, courteous, and most importantly: up front and honest. My meeting started an hour late, but only because he was helping another customer who was having issues using his own resources, which signals true customer care. He also took me through everything he was doing so I could see how they value the car, and I learned a lot from it too!If youre looking for a place with fast, fair valuation and an incredibly kind staff, I suggest selling your car here, and ask for John!

fr
Review №16

I would highly recommend this to anyone, I appreciate James was very helpful and professional helping me get the best offer

Ti
Review №17

James tabler a super nice guy, down to earth & professional all at the same time! These guys bought my car with in just minutes with none of the hassle you get from strangers on Craigslist who are coming to your home asking a bunch of questions who actually are not going to buy your vehicle anyway! Thanks WEBUYANYCAR!

kr
Review №18

I tried to do the right thing while selling my Chevy Equinox and disclosed everything that it needed. While James Tabler was very helpful & all around nice guy, the company is not so very helpful & very hush hush. They showed me a list of deductions of why they couldnt pay me what I thought my car was worth. But when I asked for that list they refused. I just wanted to get back some of my money from the mechanic that did some of the work and messed things up. After having to pay an additional $3100 to pay off my car, I now have to pay the mechanic who made those mistakes to my car an additional $900. I really dont see what the big deal is just to give me a hand written note that says the price of things they deduct from the price of the car. It makes me think that We Buy any Car is a very shady company! They are very secretive in the way they handle business! I would not send anyone there to sell their car. We Buy any Car says its their lawyers fault....what a cop out! Very disappointed!

Ke
Review №19

James was very upfront and cordial told me all the rules and regulations took a thorough inventory of the car and presented a price that I could live withHe is a great conversationalist and a friendly man did his best to try to answer all my questionsHe did a fabulous job with the sale I recommend him highly !

Ju
Review №20

Easy Peasy. James did a very thorough inspection of my car and came back with a reasonable price. He was extremely friendly and very knowledgeable about cars and fair market value. Great experience and would recommend to my friends and family.

Ni
Review №21

My second time using this company. Fast, friendly, thoughtful, thorough, and knowledgeable! Great services provided by Roshunda!

We
Review №22

Had a very easy and pleasant experience selling our car to webuyanycar. The salesperson, James, was helpful and explained the entire process as he inspected our car for physical damage and mechanical issues. Was thorough in explaining how much it would cost them fix all the damage and compared that to how much value our car was given in our estimated offer by them originally online and what the difference was. Then when the car was literally in the negative value range because of bumps and dings, he worked with us on a fair price so we didnt walk away empty handed.

Ma
Review №23

Overall great experience. James was knowledgeable, helpful, friendly and a class act. I would recommend to anyone looking to sell their car quickly and fairly.

A
Review №24

James provided stellar service. He was extremely polite and professional. Explained everything well. Did a thorough inspection. Made me coffee. Great guy. I had a smooth experience with him. I found that I was there for longer than I would’ve liked to have been, but this was due to all the paperwork that had to be signed and outside of James’s control. I’m happy the car is out of my hands, but I did get $50 less than the actual value of the car. But I do understand this is a business and that’s the idea. Oh well.

Ni
Review №25

James was very knowledgeable he explained the evaluation and buying procedure of my used vehicle, making the process simple and efficient. I highly recommend.

Ir
Review №26

John was very transparent and very thorough explaining the process of the sale of my car. He involved me in the entire process. He will go all out to help you get the most for your car. If you want to sale your used car, I would truly recommend you to call we buy any car to get your best deal.Iris

Hu
Review №27

They cant even look at your car if you havent received your title yet knowing the delays going on with the nc dmv. Terrible. Take your car to carfax they can appraise it without the title.

Jo
Review №28

James was quick and professional. Got a little less than I wanted, but the convenience lessened the pain.

Su
Review №29

Aaron was really helpful and trustworthy. The process was straightforward.

Je
Review №30

Easy experience - in and out in one hour with a check in your pocket! John was fantastic - transparent about everything, double checks every detail. You cant go wrong selling your car here!

Ja
Review №31

We found Mr. Tabler extremely helpful and nice. We were dreading selling our vehicle on our own. So we decided to give webuyanycar.com a try. We appreciate Mr. Tabler taking his time with us and made selling our vehicle easy. Thank you Mr. Tabler.

Ro
Review №32

Thanks Roshunda for all your help in the process of selling my vehicle to you guys at webuyanycar.com.

Ta
Review №33

Great experience, John was very personable and professional. He was very transparent with the process which made the whole transaction painless. 👍🏾👍🏾

Le
Review №34

Jeff was very nice and knowledgable about cars. Explained in detail what he looks for when buying a car. Explained everything that was an issue with my car and how that would affect the price. Even with the issues I had, I received a very reasonable price for my 2003 Acura. I would highly recommend to my friends.

Da
Review №35

This was the best car sale experience I have ever had. John was terrific!

Bl
Review №36

The staff was excellent to work with and we had an awesome experience! I would definitely recommend this place to anyone looking to sell a car!

Ra
Review №37

It was easy and I think I received a fair price.

C
Review №38

John was very thorough with the whole process, quick, easy and paid on the way out.

Me
Review №39

Edit: In response to the owners reply, he is right that I did not have an appointment, as I went there with my mother Tracy, who did have an appointment on January 11th (46 days ago, not exactly some time ago) and all of these things absolutely happened. Im sorry the events do not align with the values of the establishment, and I also am sorry to have to leave a negative review (if you look at my profile, you will see I leave mostly positive reviews), but this was our experience and as weve donated the car theres not much that can be done. I would only ask that your employees respect their customers time and not assume that, just because were at a webuyanycar lot, we will take an offer for less than what the tires would be worth.2nd edit: I had taken my review down in an attempt to be fair and not penalize the establishment twice for the same experience, but since my mothers review appears to have vanished, back up it goes!Original review: The man who helped us is the epitome of the sleazy used car salesman. He seemed very nice and polite, however it became clear very quickly that he was deliberately wasting our time so we would be more inclined to let him buy the car at a low price (eg, weve already been here for 2 hours, please just take the car so I can be done with this, aka the Sunk Cost Fallacy).After over an hour of reviewing paperwork (all of which we had already submitted before we arrived), we went outside to inspect the car, and among other strange issues he found with the car, he claimed they would have to knock A LOT off the value because the automatic doors didnt work, and didnt listen to us (or change his valuation) when we explained they would work if we turned them on. In any case, after another 30 minutes, he finally gave us his initial offer of $63.No thats not a typo. Literally 63 dollars. We negotiated for a little while, and it became clear that he wasnt going to go above $200, which was well below our lowest available price, so we left.We ended up donating the car for the tax write-off, and the charity let us know they ended up selling the car for $1300.Now, I completely understand that selling something to a vendor requires they pay you less than they can flip the item for, thats how they make money! But I feel that $63 for a car that could sell for $1300 was unacceptable, and you should definitely go elsewhere to sell your old cars.

Ed
Review №40

An awesome experience! Very professional and courteous. Thank you Michael!!!

Al
Review №41

John was great, we really appreciate your time and patience. A great experience

se
Review №42

Awesome experiencewonderful managercaring and professionalvery happy with outcome

Jw
Review №43

John was great to work with and made the whole process of selling my car easy.

C
Review №44

John was very professional and thorough in preparing an agreeable estimate.

Ni
Review №45

He was the best! I learned so much on Wat to look for when I get new car..he broke everttg down to me so that ill understand..most people dont do that..so go see John.. 715 geer st Durham....he rocks!!!

Co
Review №46

John was great and worked with me to agree on a price for my old car. No pressure experience where we took the time and didnt rush anything.

Bo
Review №47

Professional and transparent business. Good place to sell your car if you don’t have the time to put it in the marketplace yourself.

Ka
Review №48

Polite,kind and knowledgeable.

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2 Photos
48 Comments
4.6 Rating
  • Address:Ample Storage Center, 715 E Geer St Unit B2, Durham, NC 27701, United States
  • Site:https://webuyanycarusa.com/?utm_source=google&utm_medium=business+listing&utm_content=durham&utm_campaign=google+my+business
  • Phone:+1 984-275-0046
Categories
  • Car dealer
  • Appraiser
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–4PM
  • Saturday:Closed
  • Sunday:12–7PM
Payments
  • Credit cards:Yes
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