This was by far the best car dealership experience I have ever had. I was able to work with Dominick Ross and right from the beginning he was extremely professional and actually showed compassion when dealing with me. I have been trough allot and he understood that but worked with me above and beyond what most would do. Even when it was looking like a sale wouldn’t happen he searched for options and worked it out to make sure that sale not only happened but he made it happen with the numbers I was looking for. This guy is definitely salesman of the year and I am thankful to him and the Johnson Lexus team for doing an awesome job. This dealership is amazing and I truly mean amazing. It was an awesome post birthday gift and this veteran thanks you with all my heart for taking the time to make sure I was happy. You guys rock.

We had an amazing experience at this Lexus!! We are a military family that just arrived in NC and we were needing a new, good and reliable vehicle, Mr. Ruth helped us lease two vehicles and made the process super easy. We drove over an hour just to get the vehicles from this dealership because of how attentive Mr. Ruth and all of the staff were. we were super happy with them and we absolutely recommend!

I had a wonderful experience at this dealership! Leo was amazing and professional and worked with me to get the payment I wanted! Thank you to all the awesome staff that helped me with the car buying process for my first big girl purchase! Also shoutout to Leo again for letting me take my car into the showroom for a little photoshoot with the big red bow for the gram. Highly recommend this place!! I will be back!

Worked with Bo Darden, great experience. Explained every option available to me.,,,,including new insurance options. Wonderful experience...... Didnt keep me there all day long... Which was great. After completing the paper work..... The Lexus delivery experience was awesome.....Lexus has always had the best customer service experience compared to other luxury car companies that I have experienced. Its the little extras that give it that extra special touch to the car buying/service experience.... Thanks again Bo.

Corey Martin found the perfect ES-350, exactly what I was looking for. He assisted me in a warm and professional manner, and within less than a day everything was arranged.The car pictures wasn’t posted online as yet, but Corey took the initiative and sent me pictures inside the car interior as I am picky with the interior color.The paperwork went smoothly and fast, and Corey went the extra mile and placed a big red bow on top of the car in order for me to take pictures.Corey’s professionalism, friendliness and expert customer service is top notch! Great buying experience from the test drive to out of the door in a couple hours.Finally, Steve Parson, Delivery Specialist took the time to explain the entire Car from top to bottom on how to operate all of the features before I drove off the lot.I highly recommend Corey to the management of Lexus as an example of what I expect from an employee at Johnson Lexus Dealership. Corey Martin is a fantastic Sales and Leasing Consultant! I love my car!

Every detail at Johnson Lexus is marked by thoughtfully applied customer service. It’s truly surprising.I’ve put 155,000 miles on my ES 350 bought at Johnson Lexus. Here and there I’ve tried other discount mechanics/ service centers to try and save a little money. After a few years of experiencing the difference in service quality I’ve realized that getting the job done correctly at Jonson Lexus is not only more pleasant, but at the end of the day more cost effective as well. They only need to do the work once after all.Definitely recommend.

We purchased a vehicle from salesman Michael Allen over at the pre-owned lot. Let me tell you he went above and beyond to satisfy our every need plus more. When I tell you this man was the most incredible, compassionate, funniest, all around great guy PLEASE believe me! This was the first time Ive ever bought from a dealership and he did NOT disappoint. When I left I had tears in my eyes!!! Actually, everyone that we came in contact with was so nice and friendly. Also, a BIG shout out to the finance manager Devin McCullough who also was an absolute blessing! When Im ready to purchase again I will definitely be back to see these awesome guys! Thank you all again for making this an experience I will never forget

I didnt purchase my car from Johnson, but brought it in for a diagnosis under warranty. Service advisor was Kevin Miles, and he was professional, listened attentively to my questions and concerns, and above all communicated extremely well throughout. He explained everything in detail and never seemed bothered by the extra question/inquiry. I do most of my own routine maintenance, but wouldnt hesitate to bring my vehicle in again if needed due to the exemplary service.

I recently purchased a used car from Johnson Lexus of Durham. I found it on the web, they had just what I was looking for. I live out of state however and wasn’t able to to go into the dealership to take it for a test drive or see it in person. My salesperson, Mr. Leo Diaz was so helpful and patient with me. He gave me a visual tour of the car on the video chat and I even got to hear it running. I liked it a lot and he told me that they could ship it to me. It arrived at the house a couple days later and was perfect. Thank you Leo. I would Highly recommend Johnson Lexus of Durham and Leo Diaz to help you find your next car.

My experience with Johnson Lexus of Durham was excellent from start to finish! Timothy Carnes was, hands down, amazing and ensured that I had the absolute best sales experience! From the time I first reached him by phone, he was attentive to all of my questions, concerns, and needs. I purchased a 2021 ES350 in Moonstone quartz color. I am 110% satisfied with my purchase! Thank you Tim!🤗💜

My wife and I purchased a pre owned Ford C-Max from Brad Rogers. The service we received was exemplary, the price was fair, and the vehicle itself is hard to distinguish from a brand new model in its condition. I would absolutely purchase again here. Whatever Johnson is doing they need to keep it up! One of, if not the, top dealership experience we have ever had.

After so many bad experiences with dealerships, I was skeptical about buying a car out of state. Not being able to test drive or see the car in person but I took a chance with Johnson Lexus of Durham and I’m so happy I did! Im thankful for all the positive reviews as this helped me in my decision making. Leo in sales made this process so simple and easy. From doing a video call to show me the car inside and out to answering all my questions I am one happy customer! Jason in Finance was also very nice and helpful. I drove 2 hours for my dream car and wouldn’t trade this experience for anything. I got a great deal and my car is beautiful! I would definitely recommend Johnson Lexus of Durham to family and friends. Thanks guys🙂

I have to give a huge shout out to this, Mr Arthur Wright and the rest of the staff we dealt with at Johnson Lexus of Durham. Arthur was the absolute best car salesman I have ever dealt with and has set an impossibly high bar for any future salesman. I always dread car shopping because I have experienced so much blood-boiling misogynistic behavior from former salesman. First and foremost, I hate when we are shopping for a car for me and the salesman only ask my husband questions and treat me like a second-class citizen while we shop for what will be my car. Arthur was completely different. When we got to the Lexus dealership we told him we were there looking for my next car and Arthur directed all of his questions to me for the entire process. Additionally, he never once talked down to me and applied zero pressure after I test drove four different cars from the lot. I ended up with an IS 350 F-Sport and I could not be happier. He just called me to check and see if everything was going well with the car and was just as nice to talk to as he was through the negotiation process. I would easily give him a 15 out of 10 and hope to work with him for years to come.

Worked with Joshua Winstone to purchase a pre-owned Lexus. He was beyond helpful, even offering to come in on his day off to make sure I took delivery on the day that worked best for me. He kept me informed during the buying process and made sure the SUV was 100% ready to go at delivery. His whole focus was on helping me get the car and making it a great experience. I am very appreciative of that. I recommend him 100%.

Just had a great experience working with Joshua Winstone and the team over at Johnson Lexus of Durham. Joshua did a great job of explaining the features of the car and made the whole buying process easy. His professional demeanor and service were exceptional.

I had an amazing experience at Johnson’s Lexus Durham. My entire family got excellent deals and we thoroughly enjoyed. The staff was really helpful throughout, especially Jeremy Bridges and Jeff Lyons. They were exceptionally professional and knowledgeable and walked me through all the features. I wasn’t sure what car to get but they helped me find the perfect one. I definitely recommend asking for their advice as they will go out of their way to help you. Drove there all the way from Greensboro and had one of the best experiences.

My car buying experience with Johnson Lexus of Durham was above and beyond my expectations! From start to finish, Josh W. provided excellent customer service and made this experience one to remember. Highly recommend!

Received an excellent experience in the purchase of a Lexus from the Johnson Lexus Team, special recognition to my sales agent Michael P. and finance manager Darius M. for outstanding service, thank you for everything!

Great experience here! Michael Allen helped me every step of the way and couldn’t thank him enough for his help! Highly recommend them!

My wife and I recently purchased a new RX350 from this dealership. We had absolutely amazing experience with their sales person (David Zales) - professional, hardworking, and pleasant young man! I am looking forward to coming back to service our vehicle and (hopefully) purchasing another one from this location. Thank you, David!

Bought a used Mercedes from Corey King there…. Easy painless deal. I would definitely purchase from them again!

Thanks y’all . I love my new suv! 10/10 ... recommend! Michael Allen is the go to guy👌🏾😃

Great experience and was super helpful! Very great service with Bo! Thank you

I bought a pre-owned Lexus from Leo Diaz at Johnson Lexus, and he was so fantastic to work with. He made time around our busy schedule, was awesome with our teenager, and helped us get what we needed. Devin McCullough was friendly and helpful in finance, and the whole process was super smooth. Thanks to everyone for such a great experience.

I would never recommend anyone using this dealership for a car purchase. If there was less than 1 star, that would be my rating. They are unreliable, disorganized, unprofessional and terrible at communicating. The sales agent, Kristen, talked everything up but did not follow through on anything. On top of that, her and the service department spoke negatively about each other as if they did not work for the same dealership. Very very unprofessional. The manager that I was able to work with was more helpful. Less than 90 days after purchase my vehicle engine died on the side of the road. I guess that should be no shock based on the experience with the service department. They do not take responsibility for anything and look to push responsibility to anyone but themselves. DO NOT trust this dealership, they are very dishonest!!!

Our buying experience with Johnson Lexus of Durham was absolutely fantastic! From our salesman, Chris Brust to our finance manager, Darius Mingo, our purchase experience wasso pleasurable. We truly appreciate Chris. He was very professional while being thoroughly enjoyable with whom to deal! A true pleasure and that goes for Darius, too!

I cannot say enough good things about my car buying experience with Johnson Lexus of Durham. Travis Riddick was the salesman I worked with and he is THE BEST!!! I was very discouraged after having a bad experience at another dealership. From the beginning to the end I was treated with respect, listened to and also treated fairly. He literally went above and beyond. I received the price I wanted and a few other perks! The Manager, Devin McCullough, was just as great. He also worked hard to make sure I was satisfied. They are committed to making sure you are happy versus just putting you in a car. And their prices are GREAT! Trust me! I am picky and extra and I have never had an experience like this. I love my brand new, fresh from the factory car. ZERO REGRETS!

Great Experience with Joshua Winston at Johnson Lexus Durham. Friendly Team. Professional and organized, I do recommend the Dealership ! Thanks for all the Team at Johnson lexus

We had an excellent experience purchasing our new vehicle at Lexus Johnson. Jeffrey Lyons and Jeremy Bridges were fantastic. Jeff made the whole process very quick and smooth and we could tell that he really cared. The best dealership around giving 5 stars to the amazing staff and service.

Just had a dead battery replaced today, and I could not have asked for better, more professional service. Candace Ramos, the service manager, is fully committed to making sure customers are well served.

Not really the type to leave reviews but my experience was that bad. I initially came in to trade in a vehicle to purchase another vehicle they had on the lot. They looked at my vehicle for 10 minutes and claimed there was a ticking noise on my 2019 vehicle and that ticking noise would cost 5 grand to fix… no diagnostic no in depth look but they thought it made sense to take 5k off the trade value because of a noise they couldn’t tell what cause it. I asked for them to diagnose it since it was a lexus and whatever the amount was to fix it I’d pay because to me to just go off a extremely minor ticking noise and say it’s gonna cost 5k to fix is extremely unfair. Mind you I AM PRE APPROVED AND READY TO SPEND 55k ON THEIR VEHICLE They refused to diagnose it unless I paid the $160 diagnostic fee out of my pocket even after offering to fix whatever problem if it’s that major… their deal was to me was “if they pay for diagnostic then I have to take whatever they offer after diagnostic” I was not sure if I was at a dealership or a game of the price is right. I later asked to speak to the manager or whoever was behind all of these games and nobody could direct him to me but would rather send messages behind his sales people and I did not mind waiting however long it was going to take. Just my advice to anyone that tries to go in please be aware of this sketchy customer service. I also was already pre approved from my bank to purchase another vehicle and had plenty of cash to add ontop of my down payment for whatever the issue was. I ended up deciding to go elsewhere and buy a different vehicle and my car was bought and deal was done within 20 minutes! Goes to show there difference when you want to make a deal happen versus playing games all day

I had an excellent car buying experience with Johnson Lexus, I highly recommend them!

Flew all the way from southern California and was treated to 5 Star service! Picked up from the airport in style, took me for food on the way to the dealership then made a great deal that I couldnt refuse! Would 100% come back and see Travis to get another car if they have what Im looking for!

I purchased my vehicle from here back in January this year. I love it, I had Thomas Graves as my salesman and he worked with me thru the whole process, he sent me a full walk around of my car, a video of it and showed me the out the door number that I asked for. With the heavy stuff done I was ready to head up there, I’m originally from Florida and I bought a plane ticket up to Durham to purchase it.I really appreciate Thomas with working with me before even actually seeing me, and also they expedited my tag to me.10/10 review. If I was in the market again for a new vehicle I would call them.

Stopped by to look at upgrading from my new 4 door Wrangler to hybrid SUV. We were looking outside for awhile (parked right up front) and no one came out. Even prepped prior to coming with the vehicles I was interested in. Used the restroom and just decided to leave since no one seemed to care.

Travis was excellent to work with. He went out of his way to make sure our purchase went smoothly. Would highly recommend him.

I had the most amazing buying experience from Johnson Lexus in Durham. Brett Huntley was my sales advisor and made my buying process so effortless and professional! Simon in the finance office was fantastic and so professional! I have leased many cars and I have never have had such a positive experience such as this one! I’m so happy with my 2021 GX460! Thank you all so much!

I had a amazing experience at Johnson Lexus of Durham. Travis Riddick made this the smoothest process from beginning to end. He was absolutely the best salesman I have encountered during my search for a car. He exceeded my expectations and I couldn’t be happier with my purchase. Go to Johnson Lexus of Durham ask for Travis Riddick, you will not regret it.

Had the pleasure of working with Marquise Dalrymple on a recent purchase from Johnson Lexus of Durham. He was very helpful, knowledgeable and responsive throughout the entire buying process. He was also extremely considerate of how I make decisions and he did a great job of being present but not pushy. I would recommend Marquise and the Johnson Lexus team to anyone in the market for a vehicle.

Had an excellent experience at Johnson Lexus in Durham. After a week of negotiating and browsing with the help of Abdel for a used L-Certified RX350 finance via countless emails, Emmanuel and he got me a great price on a 2020 RX350 lease with all the specs I was looking for. My experience at the actual dealership was beyond my expectations. Ed, who handled my paperwork, was wonderful to work with, was openly honest, and solidified my feelings that I had made the right choice in car and dealership. The topping to my amazing experience, hands down, was Jamie who handled the delivery of my vehicle. A GIANT RED BOW ON YOUR BRAND NEW CAR IS THE STUFF OF DREAMS. Not only that, but Jamie certainly knew these cars inside and out and gave me a fully detailed introduction to my brand new RX350. I am ecstatic to be a part of the Johnson Lexus family and look forward to future business with this dealership. Thank you again for an exceptional, memorable experience.

I had great experience at Johnston Lexus of Durham. Travis Riddick my salesman was outstanding throughout the buying process. He was honest about everything about the vehicle and options available to me.If you are looking for a vehicle reach out to Travis you want be disappointed.

I purchased a great car from Johnson Lexus of Durham,,,,,,, so this is a real person. Brandon was my salesman and he was professional, intelligent, honest, eager to help, and extremely polite. He went out of his way to get the price in my range. I highly recommend him. Mostafa not only saved me time and money with financing AS well as saved me from getting a serious traffic ticket by recognizing a flaw in my former title on the car. He explained to me how to fix it and was very patient with my questions. Ben the inventory manager was very kind and worked with me about a question I had. He addressed my concern immediately and was more than fair IMO. Finally Alex the financial manager was super prompt, clear in the finalization and paperwork. I was pressed for time to pick up my children and he worked hard to get me out on time. And DID. These guys are on the ball. I highly recommend Johnson Lexus of Durham. Thanks again fellas.Damon.

Eryk Rippenhagen was great to work with throughout our car buying experience. Thank you for all your efforts to ensure we got a great vehicle at price we were happy with. You stayed well after your scheduled shift to ensure our purchase experience was perfect. We cannot stop telling everyone how amazing you were. This was our first Lexus purchase but thanks to you we are already thinking about our next.

Purchasing a vehicle at home from Johnson Lexus was awesome!! Everyone I had the opportunity to work with, Devin, Danny and Mike who delivered the vehicle provided exceptional customer service.Devin and Danny are very patient and kind. Im happy with the purchase of my Santa Fe Sport, its a beautiful and well kept vehicle. Its exactly as described on the website.Thank you again to everyone at Johnson Lexus of Durham.

Everyone was highly professional and no high pressure sales! They respected what I was looking for and did not steer me toward any other vehicle. Finance offered different warrant products but did not use high pressure sales tactics. The technical instructions were impeccable.

I purchased a 2015 LS 460 on December 16, 2020 from Johnson Lexus of Durham. In the new paperless paperwork system, I was told my paperwork would be emailed to me. No problem. In the 9 or more weeks since then I have called and spoken with the sales person, the sales manager and others in an attempt to get my paperwork/contract for the purchase of the vehicle. Always friendly, great talk, yes Mr. Weeks, well get it right out, but after more than four attempts by phone to both the sales person and sales manager, I still do not have my paperwork. Totally unacceptable. If my paperwork does not arrive soon, Ill have no option but to file a complaint with the NC Attorney General, something I thought Id never be saying having purchased three vehicles from Johnson Lexus and being a very satisfied customer up until now. Very displeased.

Update: I still love my car and the service I am receiving from Johnson Lexus!!! Give Chris and Tommy a call you will not regret it.I should have written this review a a few days ago, but Ive been too busy enjoying my new car. Johnson Lexus is not just a great Lexus Dealership, but a great dealership overall. From the first call to the moment I drove off the lot, I experienced nothing but Superior service that I am sure no one can match. Chris, Tommy, and Jason went above and beyond to make sure I purchased a car I would love. I didn not feel pressured, and they made my car buying process hassle free. The level of care, compassion, and thought that went to making sure I felt secure about my purchase was something I have never experienced at a Dealership before. This is my first Lexus, and it will not be my last. No matter where I live I will always travel to Raleigh-Durham to purchase a car from Johnson Lexus.

I had the honor of being assisted by Sales Associate, Danny. I can assure you, he certainly does not fit the stereotypical “car salesman” description. As a first time car-buyer, Danny was very intentional about being extremely patient and thorough throughout the entirety of the car-buying process. In fact, my dad (who accompanied me) was so impressed with his attentiveness, that he’s decided that he would be seeking to do business with Danny on his next car-buying venture!I also had the pleasure of working with their Financial Director, Mr. Hines. He, too, was very patient and very informative in response to all questions that were posed. He offered his professional opinion, all while still welcoming our feedback and respecting my ultimate decision.I couldn’t recommend these gentlemen enough. I received professional and attentive customer service from beginning to end. I love my new car & these two made my transition into the Lexus Family an enjoyable one!

Took my car for service. Everyone who worked there was great!

I’ve never owned a Lexus before but I think I’m hooked. Besides loving my new car, I was totally impressed with Johnson Lexus. Our sales consultant, Brett Huntley, was so patient, knowledgeable and professional. We certainly recommend seeing Brett for your next vehicle. Jamie made sure I had a handle on all of the cool features of my new ES and Ed handled the business end, all with expertise. Thank you so much!

It was wonderful leasing experience, provided the exact car I was looking for. Test drive was done within 15 min of arrival and paperwork done fast, Thank you Jeremy & Jeff for excellent service.

Lexus of Durham North Carolina was very personable and caring. Everyone took the time to answer all of my questions and to make sure I had a wonderful,Excellent experience. Mustafa, Bo And Jamie Perry were awesome! They were very patient and took the time out to make sure I was comfortable before leaving the dealership! I was referred By Donyelle Bryant…

What a wonderful Saturday experience! Mr Edrington made the purchase flawless and enjoyable, which can be more of a headache in the past with other dealers.He was knowledgeable, patient and worked with us to get the most for our money!The staff treated us like family. Great team at Johnson Lexus of Durham!!Definitely make a visit... worth the time!

Disappointed at the Parts department. Needed differential fluids for my 2016 IS350 and they told me it needs 6 quarts. Not sure if theyre trying to upsale me or just new to the job. I then ask politely for them to double check the their service manual and they told me youre doing the service, you should know how much it takes.Glad I didnt buy the 6 quarts from here because I only needed 2 quarts to get the job done. Definitely wont be visiting this place again.

Corey Martin found the perfect ES-350, exactly what I was looking for. He assisted me in a warm and professional manner, and within less than a day everything was arranged.The car pictures wasn’t posted online as yet, but Corey took the initiative and sent me pictures inside the car interior as I am picky with the interior color.The paperwork went smoothly and fast, and Corey went the extra mile and placed a big red bow on top of the car in order for me to take pictures.Corey’s professionalism, friendliness and expert customer service is top notch! Great buying experience from the test drive to out of the door in a couple hours.Finally, Steve Parson, Delivery Specialist, took the time to explain the entire Car from top to bottom on how to operate all of the features before I drove off the lot.I highly recommend Corey to the management of Lexus as an example of what I expect from an employee at Johnson Lexus Dealership. Corey Martin is a fantastic Sales and Leasing Consultant! I love my car!

Top notch costumer service and friendliness. Thank you Travis Riddick for a very well handled sale.

Travis was excellent. Very professional and no hassles. Would highly recommend Johnson Lexus in Durham.

Excellent customer service from the moment we stepped on to the lot! Salesman was accommodating and helpful without being overly aggressive or trying to upsell. Had a great selection of RX 350s and RX 350 F Sports, and we were able to narrow options to two, make a purchase, and drive away with the one we loved most. Would definitely revisit for next Lexus purchase!

Kristen was great to work with. They made it easy to understand our out the door cost, and took care of minor issues that took a few days to get resolved more thoroughly. We appreciate their professionalism and low pressure culture. I would definitely buy another car from the folks at Johnson Pre-owned.

Great Brand but used car mentality is the same. Looked at a 2019 Acura ILX and upon an independent mechanical check before buying I learned that the hood and bumper of this white car had been repainted although the Carfax was clean. No denial when I shared this but no apology either. Tried to take off $300 of the price. Nice knowing you. Emailed GM twice no response. Buy but have it tested. Good luck.

Everyone that I encountered was so accommodating! From the delivery of the car for me to test drive, to the completion of the paperwork was easy and seamless. A great group of employees dedicated to creating customer satisfaction.

Super excited for our new truck. Johnsons Lexus was amazing helped us every step of the way especially Marqees he answered all of our questions and concerns.It was a very easy and straight forward process.

Working with the professionals at Johnson Lexus has been HANDS DOWN the best car buying experience we have EVER had. They made the process absolutely seamless. We were able to arrange the whole deal online and over the phone, and our new vehicle was delivered with a big red bow! Mike was the gentleman who delivered the car, and he was friendly, professional, and explained how to work all of the different features on the car. And the sales manager Richard Amadin was just amazing to work with. I don’t think I will ever buy a car from anywhere else....and I live in Greensboro, but it’s definitely worth the drive!

Tim Carnes is my sales-person and he did a wonderful job of covering all the bases, (plus he’s a nice and an interesting man). He found exactly what I was looking for and gave me a price I could handle plus a few discounts. The staff was delightful. Jamie and Simon were efficient and very helpful. I’ve dealt with this dealer for many years and I have always been pleased with their service and response.

I will like to Express words of sincere Thanks to the Johnson Lexus sales team, especially Mr. Brandon Bennett for his professionalism and cordial working spirit as he assisted me with the purchase of my Lexus vehicle. Job well done Mr. Bennett. I appreciate your kindness and I pray Gods Blessing upon you.

Leo went above and beyond to make sure that our purchase was the best fit for us. Very friendly and personable experience and will definitely refer anyone who is looking to purchase any Lexus type vehicle from him. Thank you so much for our new car!

I recently purchased a RX350 at Johnson Lexus of Durham. From the initial contact to closing the deal was the best experience ever!. Nick was very personable, answered all of my questions and worked with me to make sure I was getting my perfect retirement car. The entire team made me feel like they appreciated my business. This was my first time purchasing from Johnson Lexus of Durham as I live in another city. I would not hesitate to make the 2 hour drive again to purchase another car here. I absolutely love my car & have already recommended Johnson Lexus of Durham to everyone I know that is looking to purchase a Lexus.

Our specialist was very Knowledgeable of vehicles and willing to answer a variety of questions about a plethora of vehicles. Ian Showed care, concern and a willingness to do all in his power to make the deal work. I appreciate someone making you feel like you matter and is willing to take the rime needed .

Travis was great. Definitely military friendly and great guy!

Went to look at cars and ended up buying one !!!!!!Travis Riddick helped us out alot and was super friendly! Well most definitely recommend!!

This is our 2nd Lexus from Johnson Lexus of Durham. Once again, the entire car shopping & car buying experience was a first class experience all the way! Go see Brett Huntley; he is an awesome Sales & Leasing Consultant.

We had an outstanding experience buying our Lexus from Johnson Lexus of Durham. We’ve bought many cars in our lifetime, and this purchase was by far the easiest yet. Everyone was very straightforward and eager to please. We are very happy with this dealership, and we will definitely be back for our next vehicle.

Love my Lexus 2020 Rx 350!! It is my dream car. They have Great Prices and the Best Deals at Johnson Lexus of Durham, NC Plus you receive EXCELLENT Customer Service! Thank You, Johnson Lexus, for an Awesome SUV, a fantastic Deal and for Your Excellent and Fast Customer Service!!!.

Travis Riddick was awesome and he helped us out so much..great experience thanks to Travis

Just bought my second Lexus. Brett Huntley was my sales person who did a great job. Dee was really great giving me a lesson on all the new technology on the 2020. Highly recommend them

Their service is absolutely amazing!! My Sales Consultant Bo was absolutely amazing!! This is the 2nd car I’ve purchased from them and I worked with him both times and he was great! I promise you would not be disappointed!

I bought a used car from Johnson Lexus and must admit I received 5 star treatment. They went out of their way to make sure everything was smooth from the initial test drive to the eventual purchase. Danny and Devlin were awesome and I am 100% convinced I got the same treatment as customers buying a top of the range new Lexus! Thank you !

My experience with Lexus was nothing less of excellent! The service was professional, quick and no hassle. My car was delivered to my home which was very thoughtful of Lexus. I absolutely love my new car and I will continue to recommend Lexus of Durham. The sales representative Johnathan Foster was amazing in being clear and helpful with the informations which was extremely appreciated. Thank you Lexus

This was an amazing experience. I purchased from out of state. Devin with Internet Sales and the sales person Eddie Ruth were great to work with and made this a great buying process. Eddie even picked my wife and me up from the airport. They had a red bow on the car and my wife was amazed. Dee did an awesome job showing us all of the cool tech packed in to our RX 350L. We purchased a car that was previously used as a loaner and it was in like new condition. All proper social distancing was also followed by staff.

I turned in my leased 2017 RX350 and leased a new 2020 RX350 with the help of Dani Bottinelli. It was actually a pleasant experience. Dani and his manager were so knowledgeable and helpful and i feel satisfied i got a fair deal. Also Johnson Lexus has a great service department so i know Ill continue being satisfied dealing with them.

Wonderful experience at Johnson Lexus. I bought from out of state and my salesman, Eryk Rippenhagen, went above and beyond to make everything as easy and straightforward as possible. The vehicle was exactly as described and the condition actually exceeded my expectations. Beautiful showroom and outstanding service.

I have been a customer dating back over 10 years. I continue to come back because the quality of the cars and workmanship is beyond compare. The most important reason however, is the quality of the people who work for Johnson Lexus. I have never felt pressured. The physical plant is clean and well kept. The personnel are all wonderful and treat you like you’re their friends. I would not hesitate in recommending them and I will continue to buy from them in the future. Mr. Johnson can be proud of his staff.

Great customer service... specifically Tim Carnes. His no-pressure product guidance and advocacy is refreshing. His recommendation, education, follow-up and follow through was very much appreciated from the beginning through the completion of the process. I am thrilled with Misty!

I am writing about Mr. Timothy Carnes. I never met him nor did I buy a car from him., But the phone calls to and from him were handled quite professionally while I was looking for a Lexus. I bought a 2017 Lexus 2 days before Timothy called me that he got a 2018 Red Lexus in. Must say I wish it was he that I bought the car from. Timothy made me feel as if I bought it from him. Told me to come back to get service there or any other problems or concerns I may have. He is enthusiastic, personable and knowledgeable, I will see Timothy next time I trade this one in.What a joy to talk to.

Johnson Lexus of Durham follows through with excellence. Very happy with Nick, Barrett, Candice, and Jamie! You make trading and buying new a great memory!

Wow!!! Great car buying experience. My husband and I were looking at purchasing a BMW from here even though we lived over an hour away. When calling to ask if the car was still available I was transferred to Chris Brust. He even held the keys for us to ensure the car wasnt sold before we got to look at it. When we arrived he had the car out front waiting on us. Chris was very patient and not once pressured us or hovered while making out decision. Garrett Brewer worked with us in financing and was very straightforward and helped us find the best rate for our vehicle. Both Chris and Garrett stayed well after closing on a Saturday without even a slight complaint to assist us with the purchasing of our new car. We were treated extraordinarily well and I am so pleased with the experience. Furthermore, they made the waiting fun! Couldnt recommend them enough. Doubt you will find any pushy car salesmen or finance officers here. Now a proud owner of a beautiful 228i!Thank you Chris & Garrett!!Nikki Luviano

Absolute BEST place to get a new car.

The review:Shopping for a car has a bad reputation because, unfortunately, the majority of dealers and their representatives are more interested in themselves than doing what is right for the customer. If you want to have the complete opposite of that experience, you must reach out to Abdel at Johnson Lexus in Durham, NC. Abdel treated me like I would imagine he would want to be treated if he were shopping for a car. He was knowledgeable, professional, patient,and understanding. It was an absolute pleasure to meet him and have the opportunity to work with him. In the end, the GM couldnt recognize that I was actually offering value well over the actual asking price but it certainly was not for Abdels lack of trying. The rest of the industry could learn a lot from him. Thank you, Abdel!

Our salesperson, Ian Edgington, was very patient with us as we test drove 5 cars and visited the dealership 3 times before buying a 2012 Rx 350. The entire purchasing experience was very smooth & relaxed. Would recommend Ian & Johnson Lexus to anyone looking for a vehicle.

I normally pick my vehicle off the internet and have it via auto transported to me because I really hate the feel of dealerships.....I am very happy report I am so happy I went into Johnson Lexus of Durham because Brandon and the manager Ron made my transaction so smooth....I would not have traded the experience for anything...I will be the first to admit Im not the easiest customer to deal with...but by far they are the greatest dealership I have dealt with....Even the finance department was low pressure for additional add options. They beat every dealership between NC and New Jersey on pricing...if you arent sure just give Brandon a call and he will be happy to take care of you..Thanks again.....I am so in love with my new 2020 GX460.

My wife and I had a great experience with Johnson Lexus of Durham. Your salesman will make all the difference. Rick Singletary was awesome. He answered all our questions, treated us with the most respect. We drove a few cars and left. We were not pressured in any way to buy then (we all have experienced that !!!). Once we decided on what we liked we called Rick. He met with us and we took car home overnight. Just an awesome no hassle experience for our first Lexus purchase from Johnson Lexus of Durham and our salesman.

I had a wonderful experience with Johnson Lexus. Our sales person Beverly was super friendly, informative, and responsive - working for us on our timeline. Thank you!

Very good touches buy from them I was impressed Danny was my salesman

Everyone was extremely helpful. I was purchasing a new car because of a total loss and as a result was driving a rental car. I had no way to get to the dealership after dropping off the rental at a nearby Enterprise, who was less than helpful with my dilemma. I was also waiting on payment from the insurance company to finalize before I could complete the sale. Mani, the sales agent I was working with, came and picked me up in his own car, on his day off to complete the sale on the time-line that worked for me.The big reveal with the big red bow and a personalized card on the dash is corny and a bit embarrassing, but a nice touch. I bought 3 other new cars in my life and no other dealership has ever done that for me.

Johnson Lexus of Durham is absolutely amazing. We felt comfortable in every aspect of the buying experience. It was a pleasure doing business here and would highly recommend to anyone looking for an honest stress free environment. Thank you so much, we are so thrilled with our purchase!

Buying a car is typically a fairly stressful and aggravating process. That was not the case at Johnston Lexus of Durham. All of the staff were extremely friendly and helpful. I worked with Brandon during the sales process and he was very knowledgeable and helpful about answering any questions about the car I went to see and through out the sales process. 5 out of 5 in every aspect of the process.

Great customer service. Worked with Danny F. to buy a new car. Everyone that we worked with was down to earth and very honest, on top of that they got us the deal we wanted. Thanks so much!

Great experience! Our sales person, Arthur, was wonderful throughout the whole process. Highly recommend Arthur and Johnson Lexus of Durham for your next car buying experience!

Patience paid off at the Lexus dealer. Brett was wonderful to work with and very thorough. Found us the car we wanted and a great price too! New Lexus fan 😁 during the Golden Opportunity event!

Got a gift for my wife. Was in no mood to buy car but Garrett Brewer did amazing job in giving me great deal. He was great, patient and really knowledgeable to work with. Ask for him if you are in mood for new Lexus.