I was not told while purchasing a wig that it would be final sale no returns. They have a sign in front of the register that states in bold you can exchange items within 3 days.When I pointed this sign and also not being told about the final sale policy for wigs, I was then told they have other signs in the store that say wigs are final sale. These are posted at random aisles in the store and “wigs are final sale” is listed in fine print at the bottom. Again I was never told this while purchasing the wig. VERY deceiving. Also not allowed to try on wigs in store. I’m out of $130.I learned my lesson and will never shop here again.
I would suggest everyone to go to icon Beauty Supply. Its black owned and you would not have to deal with Asains who want to just take your money and not provide you with quality products
They got some great deals here!!! The ladies were super friendly and helpful.
I love this place!! I wish I knew the ladys name; she saved my wedding! I have never worn fake hair, and I had no clue as to what I needed. She had me out with everything I needed in 5 minutes. Not to mention they have EVERYTHING 💖
Love the deals here and customer service too! Items here are a lot cheaper than Sallys and other major stores too. You can find cheaper things here than in Walmart as well, you just have to compare items. Large wig selection too. Will keep coming here in the future :)
Will always be my #1 hair store go-to! They have all the best synthetic/Human hair wigs. Not to mention their sales are amazing!!!
This is the BEST beauty supply store Ive ever been to. Whatever I had need of has always been available. The store has ALWAYS been very clean, the customer service is the BEST Ive ever experienced since I moved to Durham 3 years ago from establishment! My compliments to the staff and owner.
My client went here and was specifically told a certain hair could be colored. When i applied color with (40dev) to be exact. The hair didnt color. My client went back to see if it could be changed out or get her$ back.The worker proceeds to tell my client he cant do nothing. Terrible customer service! The hair was only $45 smh
Staff friendly and considerate, patient and helpful.
What an amazing store! The environment and employees are extremely friendly. Definitely a must go
Big, spacious, and clean store. Knowledgeable staff that doesnt follow you around or watch you as you shop. They have everything you need.
I’m always satisfied with the service I receive from the store associates. They’re always pleasant and extremely helpful and I always find what I’m looking for. I also love their prices, #1 satisfaction.
The store was well-stocked, clean, and there was adequate staff to help customers that needed assistance. There were some great bargains and sales here as well.
The people were really nice. The place was clean and really organized. They were one of the few places open on a Sunday and it and the prices were worth my drive from Apex.
I love this place.. Its the only one that I go to... The owners are so nice and welcoming.😘.
I always like the excellent Customer Service and the way that they go out of the way to give you product knowledge plus assistance.
I didnt go in wife went in
This is one of my favorite beauty stores here.
They are open on Sundays, and he always order my colors if needed, the young girls working there all have great attitudes and customer service is great!?
This place has everything you can imagine in a beauty supply. Friendly staff, well displayed and organized.
Great variety decent prices
Great service great place to shop
The stuff is a little expensive in there but overall nice place to go and get what you need if you dont mind spending some money
They must think all black people steal from beauty supply stores. They had the heavy set young lady follow me around the entire store pretending she was looking at her phone. I dont steal and I dont have to steal.
It was ok but staff was very friendly
This place is packed with things that you need and more, when I got done shopping there I wanted to make it my go-to beauty outlet. They also have great service and prices which is hard to look for in Beauty outlets and is looking and is unexpected. I highly recommend this place, I love it.
I really love shopping here. Everyone is always so friendly & helpful. They also have a great variety of quality wigs & other items to choose from. Great prices! This is my new favorite spot to shop. I would strongly recommend visiting this store.
Love this store for all my beauty supply needs. From wigs to crochet braids to hair accessories you name it. They also have a wide variety to choose from and their prices are great. Staff is very friendly too. I live quite a distance from the store but I dont mind driving the distance to get great service.
They are always nice. Great prices and they are even willing to order wigs for me! Great variety of wigs too. I love their sales. Sometimes is buy one get one free, 20% off or buy one get one half off.I have to edit my review 1/2021. I bought 2 wigs and I usually dont return anything but the wigs had a manufacturing defect. One was never opened and that was one I was taking back. The manager on duty was rude to me. Honestly it surprised me because I have been there quite a bit. I had never received this type of customer service from here. Since my budget is tight probably wont go here for a while.
My favorite in Durham. Its not the biggest but it has the best quality products and hair.
Great customer service and love their hair quality
Beauty Supply store that’s opened on Sunday morning at 9am? Thank you!! The hours are everything!!! Excellent customer service and affordable prices! Store is very clean with clutter free aisles. I’ll definitely be back!!
I love this place. Has always been able to find whatever I need. Customer service is excellent. They are professional, polite and have always served with a smile.
This is my all time favorite beauty supply store. They always have what Im looking for and has a great selection of wigs and more! And the prices are affordable.
Nice store
Good place for quick beauty supply..and affordable prices.
This beauty store hands down beats the big Beauty World on Avondale drive when it comes to prices on wigs. They are always 20% off and thats even the wigs on sale. The owner has increased inventory and he is always helpful and friendly.
Great place to shop! Great ccustomer service..
I really do love this store! I drive 25 minutes from where I live to shop here. They always have products that I need at a great price!
Great prices, great service, and great products!
Limited selection compared to Beauty World
I love this store!!! I always have a great experience when I come here. They have great prices and awesome selections.
I love the selection of products! They are top of the line. The floor staff is always eager to help & can answer questions about the products according to your needs (very valuable to me). I love the location, right across the lot from the Glenn School rd Walmart.
Prices are great! This is my favorite Beauty Supply Store in Durham. Ive been going there since day one when they opened! Very nice Owner and Staff!!!!
LOVE LOVE LOVE trust me your gonna love this place. Nice variety nice staff low prices!!
Was looking for a specific Heat Protection serum for my hair and I had been to most salon supply stores, none of them had them but when I gave NC Beauty Outlet a chance, I thought that a I wouldnt find it there and I just about gave up looking until the young lady came to my aid, and she found it for me in no time. Excellent products and the price wasnt bad. Service A++++! THANK YOU!!!
My favorite beauty supply
They Have wonderful discounts, on wigs, braiding hair, sew-ins, dont take my word, run, dont walk! Best place to get your hair products.
Was good now is clse to me
Love the products everything so neat and clean!!!!
I love this store! Friendly staff. Great selection. Low prices. Management is Awesome!!!
Nice inventory the owner and his staff are 👍👍👍👍 my mother shops there like 3xs a week they know her by name 🤓🤓🤓
Speedy service..Excellent prices..Have almost everything you need for beauty.
My go to store for all your beauty products
My favorite beauty supply store in Durham!!! More than just wigs and weaves. They actually have diverse employees who know their products!
Heaven sent very clean is not cluttered very organized. Very nice and friendly and the prices are reasonable.
1st visit Awesome customer service with a smileI will be returning
Great customer service
Customer service was great
Today was my third time at the store. On this day, an older Asian man and an older Asian woman were there. I got an urgent call, so I stepped out for 5 minutes. When I returned, my daughter said the old man sneakedly cornered her and told her there was a 5 wig limit for try ons and that she couldnt try any more on. There were three woman trying on wings with nobody waiting. Each time she tried on one, she put it back on the mannequin and returned it. I went to the counter to confirm what he told her. He said yeah and something unintelligible so I gave him his quarter and put back the items I was going to buy. How the hell can you buy something without trying it out first? They do not give refunds! I refuse to spend my money where the workers pick and choose when they want to be friendly or helpful. Its always a matter of time before they switch up.
This is my SPOT!! Prices are great and the staff is always so nice. They also let you know if a particular type of hair will be discontinued for whatever reason. I also like that they feature sales on staples like Eco styler gel.
Well organized, competitive prices and excellent customer service!
My wife adores it.
I like this beauty store has just about anything you need and very reasonable
This store was very interesting and extremely well kept. They have a great selection!!
I had just left Beauty World on Avondale Drive the girls in the wig department never open their mouths or offered any help.I was told about Beauty Outlet and drove over I was immediately greeted and when I went to the back of the srore. A very pleasant young lady asked if I needed help and offered assistance.She checked on me but also allowed me to lookon my own. The prices are Awesome the service was Great and I left the store a happy and satisfied customer.....
The prices and selection here is great. One of the best beauty supply stores in Durham
Great prices, friendly staff, and always stocked.
Store had a variety of items, wasnt too crowded, the guy at the cash register was very courteous . Parking at the location is ok . Prices were very reasonable .
Hands down the best priced hair store in the Bull City!!!!!! Their selection is not as big as the big beauty world off Avondale dr but one thing is the discounts are included in the prices for wigs and hair. You will always find polite and professional employees here and the owners are so courteous.
The staff is always extremely friendly and knowledgeable! They definitely have the best prices in Durham when it comes to hair products.
You can see whats on the aisles, its nice and neat. The staff and owners are nice and actually friendly. Please dont ruin it by coming in their establishment and acting ignorant.
My go to hair store. Super friendly owners/ staff . Always have good deals !!!
I like the place very friendly people you can find what you want its not oversized and overwhelming is just right I will be going back
Great prices. Store open past 8pm..Awesome!
I love the prices and amount of options in the store! One of the best in Durham!
Great selection. Great prices and friendly service.
Very nice clean and organized.. Good customer service.. Friendly environment.
They have so many great products at a fraction of what other beauty supply stores try to charge. The place is very clean and bright. The aisles are wide and everything is organized in a manner that makes sense. Its definitely not like other places where things can be anywhere and everywhere. I dont wear wigs or hair pieces but I saw thay this place has a wide selection to choose from and most things were on sale.NC Beauty Outlet is also in a very convenient location. Its in the same shopping strip as the Dollar Tree across from the Wal-Mart on Glenn School Rd. So now I can shop for hair products in the same trip as a Wal-Mart run.The #1 thing that sold me on the place was how friendly the manager was when I went. He informed me of all the sales and pointed me in the direction of the products I was looking for. He held the door for me on my way in and out. He also didnt follow me around the store like I was a potential criminal like some workers try to do in other beauty supply stores. I am definitely going to be a repeat customer!
Large selection, great prices, always clean and never cluttered. And theyre open on Sunday!!!
Good selection but it is not comfortable having people follow you around the store. I guess it goes with the teritory...which is why i prefer sallys
The really paid attention to the men on this one! Only place in Durham NC with the exotic durags and curved wave brushes! I promise!
Love this place better than Beauty World
Nicd place
I love this place. Everyone is always knowledgeable and friendly Im in and out quickly!!!
Great selection and nice staff. Discount section as well and a clean store.
They have everything, and its super clean and friendly
Love there sales and staff is very helpful
Staff was very friendly and pointed me in the direction of exactly what I needed
Clean, neat, employees friendly respectful love some of the prices.
Great customer service and the store is well organized
Good place for all the makeup needs. So much variety
Great service! Enjoyed my visit!
Prices are reasonable, i dont have to leave my bag in the front of the store like other places because of store policy, the staff and owner are friendly and really nice its honestly my go to beauty store now.