user
Durham Tire & Auto Center Tire Pros
2504 Hillsborough Rd, Durham, NC 27705, United States
Appearance
Durham Tire & Auto Center Tire Pros
Comments
Te
Review №1

I am really particuler about getting work done on my car ans have struggled to find a honest place that does quality work. I have been to this location twice now and they are amazing! They really take the time to explain things, they do quality work and they have fair prices. I highly recommend this shop and i will be sending my family here for any future work they may need on their vehicles as well. Great place!

Na
Review №2

They helped me to replaced two tires and fixed the spare tire. Stuffs are friendly and service is great! Chris even helped me to organized my back trunk where stores the spire tire and tools. They definitely goes above and beyond and I’ll never go to another place for same service.

Ar
Review №3

Excellent and honest mechanics with very fast service. I have been to this place twice now and had a great experience each time. The second time I had some engine issues which did not require any parts to be replaced, and they did it for free!

Mi
Review №4

Very good experience. In todays time it is hard to expect good service but I was pleasantly surprised today. Did all the work I asked for plus a little more I didnt expect. I had been meaning to top off the washer fluid and they did it without asking. Bad lug nuts on my car and they replaced them. Great Job and I would recommend this shop to anyone. My visit to this shop was a pleasant experience. I will be back.

Cr
Review №5

I have always been happy with the quality of work from this place. Good people, prices, and workmanship.

Ta
Review №6

Staff is very cooperative beside providing excellent service, makes sure it does not compromise on quality and still provide good service. Mr. Thomas S. S. is a great asset to this company and takes good care of its repeat customers.

sh
Review №7

Have used Durham Tire for years? At least 30. Wonderful service, excellent communication. I am a woman appreciate the professionalism and respect given me when I ask a question. Great going guys!

Ma
Review №8

This place is THE BEST. The only place in this area I have found that won’t try to nickel and dime you. I was expecting a 1500-2000 bill, but they did everything they could to help me cut costs and ended up being 700 for the BEST QUALITY WORK. The guys in here are so friendly, also. I will never go anywhere else. Thanks so much, y’all ❤️

Su
Review №9

Extremely fair pricing and best value! Tires for my horse trailer. Super quick to special order for me & get tires into stock, called me to schedule. Also installed quickly & timely. Would absolutely go here again & check them first!!

Fr
Review №10

Stopped in this morning as a walk-in for a tire that appeared to have a slow leak. Thirty minutes later, leak fixed and out the door. Friendly staff, professional techs, great service.

Do
Review №11

What a great place to do business with! They were professional, friendly and work quickly.We were in Durham for my sons eye surgery. During our travels to Durham, we must have picked up a nail in one of our tires and had a slow leak. I wanted to get it fixed before traveling four hours home. They removed the nail and repaired the tire. They wouldnt accept a penny for the repair. What wonderful people to do business with. I thank you and appreciate the kindness!

Cl
Review №12

Nice waiting area with TV. Friendly staff. State inspections.

Ke
Review №13

I had a nail in my tire and went to Durham Tire due to the close proximity to my house. I was pleasantly surprised. They were friendly and courteous and did the work quickly. Definitely will go back!

Ro
Review №14

Typically I do my own maintenance work on my cars, but were moving and my tools are in storage. I just needed a tire rotation. Durham Tire & Auto came highly recommended by a local family member.I dropped in without an appointment, and they were able to take me right away. The rotation was done within an hour. The mechanic suggested that I replace my cabin and engine air filters, but I declined. I checked when I got home and those filters did indeed need replacing.Awesome service! Highly recommended.

Ri
Review №15

I found this tire shop online and saw only GREAT reviews. Most shops aren’t open on weekends and or don’t bother with custom wheels/tires. Makes sense to come to this place through the week because my job is close by. I came for a tire rotation balance and an alignment. Well 3 hours later my car is finally ready. My initial drive out of the parking lot I noticed the same hard pull to the right. Also noticed the tire weights were showing on the outside of the rim. After talking to the manager I was told they’re two different ways to balance a wheel. Dynamic and static. From my understanding dynamic is a true alignment and places weights on inside and outside of the wheel. Now I’m not a professional and do not know the correct terminology to request certain types of service. I feel like if you KNOW the difference in ways of balancing a tire then explain that to the customer BEFORE touching their vehicle. Especially if I made sure y’all knew it was custom 22’s . Also when I brought my car in and you see that the wheels are balanced as STATIC. Ask the customer if they prefer to have them balanced the same way and explain to them the difference between static balancing and dynamic. Don’t wait until after the job is done. What really makes me upset is how I’m told all this after the fact. Ohh and after I spent $200 when I feel for a simple alignment tire rotation and balance should cost around $80-$100.

Ma
Review №16

I took my car to Durham Tire and Auto for a quick inspection. They had me out of there in about an hour. I think that fair considering several other people were ahead of me. The guys were friendly straight shooters, Id definitely go back for other services.

Tr
Review №17

Good people great prices. Good service. Thank everyone there.

Mo
Review №18

Always great service!! Have taken my cars for years for various services and they have never let me down. Spence is the greatest!

de
Review №19

Stopped without an appointment for auto inspection. They were extremely accommodating and had me in and out in no time. Very courteous a d professional.I have already recommended to a friend who needs the same service!!

Ja
Review №20

Visiting Durham from out of town and found myself with a flat tire the morning I was supposed to be headed home. Arrived at the shop at 1130am and was told it would only be 40 minutes. Ended up not getting my car back till 130pm (I sat and waited in the lobby) but otherwise the service was good. Everyone was friendly, helpful, and knowledgeable. While I do feel like 2 hours to wait is quite long to patch a tire I was generally happy with my visit and would return if I have car troubles on my next visit to Durham.

de
Review №21

Durham Tire has repaired and inspected my cars for almost twenty years. These gentlemen are always prompt, thorough and very courteous. I highly recommend Durham Tire for your auto needs!

he
Review №22

Incredibly nice, knowledgeable, fast, and affordable. 25$ to fix a screw in my tire in less than 45 minutes. I will surely come back in the future.

wh
Review №23

Durham Tire has been apart of my family since 1988. When I say they get the job done no matter how big or small its done in most cost efficient way . Ive been a repeat customer for over 25 years myself. To the Durham tire family thank you for being a big part of our community,and thank you for a great job at low prices. Vernon white jr.

Ja
Review №24

I was looking for a place to get my car inspected and had a reputation for honesty and reliability. I did an online search and Durham Tire appeared near the top. They were great. The appointment time was met — no waiting! And they got the job done — they were quick but thorough. I had been looking for a reliable and honest repair shop and I believe I found it.

Bi
Review №25

I just had my car inspected and had the oil and filter changed along with having my tires (purchased at Durham Tire) rotated for free . They very smartly suggest this rotation at an interval even I can remember....with each oil change. These guys brought out my very dirty air filter and suggested that I should consider new windshield wipers. The Genious of Durham Tire is that you can TRUST that what they suggest...rather than using scare tactics... is not only necessary but even I knew that it was time. Great service..great mechanics and team..but most admirably...I trust that they have always and will always take great care of me and my car without worry. What more could you hope for..especially if you are slightly...o.k....TOTALLY mechanically challenged like me!!! Ive never been anything but pleased with their perfect balance of friendly and extremely professional and completely capable and technically perfect service! billy shepherd

Do
Review №26

Very good customer service...

Mi
Review №27

We continue to have very good experiences at Durham Tire who have always given us good advice and good repairs at reasonable prices.However, we are considering taking our business elsewhere because the staff continue to not wear masks in their large inside space during the pandemic. This is not a joke. People are dying. Put on a dang mask and stop endangering your staff and customers.

Ro
Review №28

Spence And his Team At Durham Tire & Auto Center Tire Pros are Top Notch. Very professional and Knowledgeable about All your cars needs. Very Efficient. Get you in And out. I Highly recommend These Folks for All your Automotive Needs.

Je
Review №29

They did a fantastic job and were very quick. Really appreciate the friendly service I received!

Er
Review №30

Had to get a trailer tire repaired that had a bolt in it. They were courteous, efficient and reasonably priced for the repair. They had previously installed a set of tires on my car that went well.

Ch
Review №31

Parking is tight but they are quick and priced fair.

An
Review №32

Have been getting annual inspections for two years now from Durham Tire, they’re great!December 2020 edit: I ran out of gas in a nearby parking lot, and Durham Tire quickly gave me their portable gas tank and saved my butt! Thank you Durham Tire!

Jo
Review №33

Good, quick service, with COVID protocols in place (plexiglass, sanitizer, etc.), though there were a few employees who weren’t wearing masks.

Do
Review №34

I needed an oil change asap on a fleet vehicle and these guys got me in right away. They were friendly and fast. The waiting room is large and comfortable. I will definitely be back!

Jo
Review №35

Great experience, friendly staff. Spence went out of his way to take great care of me. was in and out quickly!!

Ma
Review №36

Great service. Helpful and friendly Cleanest shop and waiting room Ive ever seen. Highly recommend.

Ju
Review №37

I was in Durham for medical reasons. My boyfriend was having major surgery to remove cancer. During my stay the tire light came on. I filled my tire with air and hoped the cooler temperatures were the reason. Two days later the light came on again. I knew I had a slow leak. I feared driving back to Virginia with my boyfriend and having something occur with the tire on the trip home. I went into Durham Tire and asked if they could please check my tire. They were extremely busy. I explained the circumstances and asked if they could repair. Andrew was pleasant and courteous. He stated it may be a two hour wait. I told him I didn’t mind waiting. Well before the two hours were up my tire was fixed at no charge. THANK YOU Durham Tire! You eased my fears and I appreciate your kind courteous service. These are the type of people you want to do business with. They care about their customers!

De
Review №38

These folks are great. Very knowledgeable and professional service at great prices! I recommend them for any auto and tire needs!!!

La
Review №39

The customer service provided by this location is excellent. I love when I am greeted walking in and walking out, and this is what is done. I don’t feel overcharged. I feel that I get the services needed and recommended at a reasonable price and time. I would recommend using their services on your car’s needs.

Ra
Review №40

Always professional, courteous and friendly. Job done right, truck drivers much better.

Ky
Review №41

We went to get an inspection. It was fast and easy, the staff was polite and attentive, and we were back on the road before our 5 Guys fries had gotten cold.Will likely return next year or if something happens to our car in the meantime!

Cd
Review №42

They misdiagnosed the problem in my car and still charge the cost. I’ve have spent hundreds of dollars and the problem is still there. It’s not as good as it used to be. I would avoid this place. There are many car shops better and less costly around the area.

To
Review №43

Being a POC I must admit that I was a little uncomfortable...the young man that assisted me was nice enough but it was the looks that I received from not only other employees but from patrons of this facility. If I had not needed tires desperately...I probably would not have patronized this establishment not because they dont offer quality products but the atmosphere was not friendly at all and customer service for all people could really use an overhaul. In the end only one color matters and that is green which is the color of money

De
Review №44

I love the team. They are honest and knowledgeable. They don’t just make recommendations they take time to empower their customers with education. I trust their work. Great friendly and funny team.

Le
Review №45

Durham Tire has continued to provide great service for my auto service needs. I’ve always had to wait on my auto repairs because I have no one to bring me back to the shop.They have always been able to get me out in a reasonable amount of time depending on the amount of repairs that need to be done.I am very satisfied with the quality of work DT has provide. 👍

Ma
Review №46

Very satisfied with the service Mr Thomas SpencerProvided, he was very professional and helpful. That is whatWe need more of in this business world. A veryNice man you have representing Durham Tire.I will be back in a month for the additional workI need on my car.

Be
Review №47

What a refreshing experience I had at this business! I came in a little frustrated because I had gotten a nail in my tire from the construction downtown. I was all prepared to pay for a new tire. The guys put in on the lift, removed the nail, topped me off with air and told me the best news...I owed nothing! All within minutes...So nice to know there are good guys out there doing the right thing when indeed the nail had not gone all the way through. Thanks so much!

Al
Review №48

This is my favorite place to get my tires for all my 4 vehicles. There are few tires shops much closer to my house but I gladly drive the extra 10miles to Durham tires because of their very efficient service, good prices and nice attitude.

Do
Review №49

The employees is always friendly, and willing to help me with my cars needs. Do very good repair work

Mi
Review №50

Efficient, professional service! Will come back next time. Thanks.

Na
Review №51

I highly recommend Durham Tire & Auto! I go here every year for my registration inspection. The staff is very courteous and gets the job done quickly and correctly.

Ru
Review №52

Nice guys, great service, wont overcharge or talk you into extra services. High recommendation.

La
Review №53

I was leaving Durham to travel to Raleigh and heard a clicking noise. I pulled over and discovered a large screw in my rear tire. I went to Durham Tire to check it out. They got me in quickly (no appointment during lunch time) and back on the road within an hour. Charges were less than reasonable with great, friendly customer service. Thank you very much!

Ga
Review №54

Great experience getting my car inspected, got it done when promised

Yu
Review №55

2019: got my state safety inspection here. they did an excellent job and quickly for a low price. thank you!2020: Durham Tire & Auto Center saved the day! My wifes car ran out of gas this week. We walked over to Durham Tire to try to buy a gas transport container and they instead offered us their container and its gasoline for free. My wife and I were speechless. Such a kind gesture. You guys are wonderful! Happy holidays to all the fantastic staff at Durham Tire & Auto Center

Ma
Review №56

Best place in town for basic service. Friendly people, reasonable prices, quick turnaround. Done and done.

Pe
Review №57

I have been doing business with Durham Tire and Auto for more than 30 years. Honest business practices and fair prices keep me coming back.

Mi
Review №58

This place is awesome. The staff are super nice and very professional.

Ni
Review №59

The service folks at Durham Tire were professional and knowledgeable. They take care of my concerns and I don’t feel like I’m been taken advantage of. They explain everything without talking down to me, which can’t be said for every car repair shop.

Re
Review №60

Thanks guys for pointing out the missed flaws in my tire, ordering me a couple of new ones, and getting them there bright and early the next day, so my car could be ready before noon. And it was less than you had originally quoted! Great service, as always.

De
Review №61

I have made my second trip to Durham Tire, for an oil change. From the very first I was greeted and treated like I had been coming for a long time. They were very patient and kind. The second trip, some things were brought to my attention about my car, they took time to explain, was very understanding about bringing it back at a later date. I will be back, happy to have a caring car service,

An
Review №62

Nice guys. Jimmied my lock open when my key wasn’t working.

St
Review №63

Andrew helped me with my car service. He was very nice & made me aware of some things that needed maintenance on my car. He was not pushy & gave me quotes on what needed to be done, so I could talk to my husband about it. This was my first visit & I will be going back!

Ma
Review №64

Took my car in to be inspected. I work up the street and I may have been at work for about an hour. Got the call my car was done. I paid less there thanI have in the past at other places. Very polite gentleman and very easy to talk to. I highly recommend and if in the future my vehicle needs any services, this is where I’m bringing it.

Ke
Review №65

Not a single employee wearing a mask - will not be going back.I am shocked that any company would threaten the lives of their customers by refusing to wear masks. There were about 4-5 employees in the building when I walked in to get work done on my car last week. I walked up to the desk and it took me several minutes to realize that no one was wearing a mask and there was no social distancing going on.I was of course wearing a mask and I saw all the other customers wearing masks, as well. My mask protects other people, and the employees masks protects me. I have to travel to family in a couple of weeks and several family members are at risk. I just cant believe that I gave these people hundreds of dollars and they could have spread COVID to me and others in there with no regard to the fact that it could kill or make me or my family seriously sick. I will never be going back and I suggest others consider that their health is at risk before going to this place.

Am
Review №66

Great service, good prices

Aa
Review №67

My first time getting service here and everything went well. Got me right in and out they explained everything to me well and I would use their service again. Very nice people and I highly recommend them for service.

Le
Review №68

Fast, efficient, courteous service. The waiting area was clean and allowed for social distancing. I will definitely use them again and recommend them to my friends!

De
Review №69

Exactly what you want in an auto repair shop. Always friendly, courteous, accommodating, honest, and never pushy. They educate you on the service you received in addition to areas they saw that need to be addressed. A quote is always provided and an expert opinion on timeframe for any additional services required for the future. I always feel comfortable and confident handing my car over for service. Haven’t been anywhere else since moving to Durham. Especially for the ladies, this is one place you can feel confident that you won’t be taken advantage of.

Wi
Review №70

These guys are most helpful. When a simple inspection got complicated, they alerted me to the issue and suggested a no-cost solution. After implementing it, I was able to re-assume my place in line without delay. Top notch in my book.

Am
Review №71

I have been in Durham for two years now. Every time I need something done in my car I bring it here. There work is fairly priced. Everyone is so friendly and professional which is really important to me. They always take the time to explain to me what needs to be done on my car and answer any questions. I would definitely recommend them!

Ji
Review №72

For many years my family and I have been buying tires, state inspections, and other car and truck services at Durham Tire. I keep going back because they provide excellent service.

Al
Review №73

I always get great and reliable service at Durham Tire! These guys are top notch and knowledgeable and I would not take my vehicle anywhere else. They have great deals in tires!

Jo
Review №74

Outstanding and communicative service. Excellent crew. All work was done in a timely and efficient manner. I’d recommend these guys to anyone looking for honest, high quality work.

Ma
Review №75

Great customer service & speedy work. Good pricing too!

Ca
Review №76

Friendly, professional and honest. Those were the qualities I observed and I was pleased with my experience. I will definitely be back if needed.

Al
Review №77

You guys are fantastic and I appreciate your quick response times. We always have found that we are able to reach someone who can help with knowledge that is timely and helpful. We’ll continue to use y’all for all our general automotive questions and situations. Thanks for keeping us one step ahead in these situations!

Ci
Review №78

I went to Durham Tire and Auto Center for an inspection and they got me in and out very quickly! The staff was also very friendly. I would definitely recommend.

Ju
Review №79

I’ve been getting my tires here for years. Great people and great service. I left my car there yesterday for multiple services, including tire rotation; I couldn’t remember where the key to the tire locks was in the car, and they had to find it for me. How embarrassing! And they were so good about it. Five stars always!

Ke
Review №80

This is the last time I will use Durham Tire. The last 2 times I’ve taken a car in for oil change and tire rotation they have failed to do the tire rotation. I noticed the first time that tires were not changed and went back in and brought it to their attention and they completed the work. This time when they failed to rotate the tires I refused to let them rotate tires and asked for a refund on tires. This is a pattern of sloppy work and I will no longer do business with Durham Tire. Very disappointed

Do
Review №81

Durham Tire & Auto Pros delivered excellent customer service. When I called them just before noon, they had the tires brought over from the Raleigh store and installed them before closing time on the same day. They were very courteous and professional. I would recommend them to any of my friends and family.

Be
Review №82

Customer service was outstanding. Came in for an alignment and tires, however instead of the car pulling to the left as it was, now ut is pulling slightly to the right. Wanted to drive it a couple of days and see if it balances itself out before returning to the shop. Thank you

Vi
Review №83

The customer service is great. All the guys are really friendly and knowledgeable. Their prices are very fair. They got us in and out in a good timely manner. And one more thing. The coffee is top of the line! Would and will reccomend to others.

Ju
Review №84

Awesome service. I have had only good experiences here. I highly recommend them.

ka
Review №85

Durham Tire has always been my go-to place for auto repair. Their staff are very knowledgable, friendly and extremely honest and helpful with any issues I have had and are very conscious of cost and money saving ideas. As a single woman I am most grateful to find a group that is concerned about the best options for me. I could not recommend them more highly.

Ky
Review №86

Great friendly service. They have serviced all my cars since 2013 never really had any problems. The waiting is a little long would prefer if they offered appointments for long term loyal customers.

Er
Review №87

Ive been here several times. Each time the staff are professional, courteous, and seem to genuinely want to help. Theyve taken extra time even if there is a line behind me. The service on my vehicle has been good and reasonably priced.

Ma
Review №88

The people there are friendly and efficient. They did a good job and explained everything to me and recommended what I should have done on my car in the future. I had a good experience at Durham tire

Ti
Review №89

This was my 3rd stop pricing tires. Andrew was SUPER helpful, knowledgeable and friendly. He assisted me on the correct size tires for my car as well as tires at a price that I felt very comfortable with. I will definitely return for other work on my car and I’ve already recommended this place to a few people.

le
Review №90

Great service and friendly mechanics, at a reasonable price! Ive been going here for over 15 years, for tires, general repairs, and inspections. They do their best to fit you in if you have an unexpected problem, too!

Tr
Review №91

This business was top notch! Jeff went above and beyond to make sure my car would last. they made me feel comfortable and gave me suggestions and advice, but was in no way pushy what-so-ever. After I decided to repair my car, the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Durham tire pros I highly suggest them for all your tire and service needs

To
Review №92

I had a great experience. The price of my Michelin Defenders was as good as I could find anywhere and the professional, local service comes along at NO extra cost!

Ta
Review №93

Came in for a tire repair without an appointment. They were super busy but were able to work me in. Was out about a half-hour later!! Been here a few times, staff are always pleasant, courteous, and efficient!

Gr
Review №94

They are amazing! They always resolve issues really quickly, even without having an appointment. Prices are reasonable, and everyone that works there is really friendly.

Da
Review №95

Fast reliable service. Prices are reasonable and most important, I trust them

St
Review №96

I will return. I had my starter replaced along with repairs done on my second vehicle that my boyfriend drives. Good prices great work. Thank you.

Em
Review №97

The guys were extremely efficient and friendly! Would 100% come back and would 200% recommend to a friend! Exceptional service.

Ca
Review №98

Nice experience, staff was friendly and took care of my tire issue in a reasonable time.

Sc
Review №99

Great, friendly, fast service on plugging a hole in my tire from a giant bolt I ran over. I used to go here religiously for service but havent been in a while due to a change in jobs that puts me on the other side of the city, but I think its worth the extra effort to get there so Ill be returning more often.

Ke
Review №100

Great place that fully explains what is need to be done to your vehicle, and explaining the pricing breakdown.

Information
48 Photos
100 Comments
4.8 Rating
  • Address:2504 Hillsborough Rd, Durham, NC 27705, United States
  • Site:https://durhamtire.com/
  • Phone:+1 919-286-3332
Categories
  • Tire shop
  • Air conditioning repair service
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Transmission shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
Similar organizations