I Am So Satisfied with Matthews Body Shop work I feel like I have a new car again

Bottom line: My sporty red 2014 Prius looked brand new after Matthews repaired it. Great service, fair price. DETAILS: My insurance company totalled my car due to extensive damage but I wanted to keep it. I heard about bad experiences my friends had at repair shops, so I researched body shops for months to find one. I visited several shops, read a ton of reviews and asked a lot of questions. Somebody told me Matthews did good work. I found their lot to be clean and orderly, as were the work bays. Their office was bright and spotlessly clean. I was met by Al, who was knowledgeable and friendly; and whose grandfather started the business. The communication throughout was always timely. They replaced the entire front of my car. When I asked about some other work, Al said I really didnt need it. Matthews finished my car in a week and they cleaned it inside and out. (My daughter says my review sounds like an ad, and nobody reads 5 star reviews. But this is my experience with Matthews and I want to share it.)

Al Matthews is wonderful excellent service and patient did great job.

Great work and customer service. I have had 3 cars repaired here with great results.

My car was hit back in November of 2019 and I brought it to Matthews because Ive seen their work before on a family members vehicle but that was years ago. Theyre trash now. They didnt use brand new parts on my car, it looks as though they got the parts from a junkyard off another vehicle of the same model as my car. The bumper isnt completely attached on the passenger side and the hood is not aligned evenly and also has paint chipped away that wasnt there prior. I have pictures. Ill NEVER bring another vehicle to them for anything. Thanks for nothing matthews.

After getting estimates from other Body Shops, a co-worker of mine recommended Matthews Body Shop. So glad I took that advice. The owner, Allen, who I spoke with, was very courteous and professional. He immediately did the appraisal and it was far better than previous estimates I received. They were very accommodating as far as when I could bring my car in for the work to be done. I was 100% satisfied with the repairs. Youd never know there had been any damage and the paint blended perfectly. I highly recommend Matthews Body Shop; you wont be disappointed! Thanks guys!.

They did a great job on my out-of-pocket repair. It was done on time and the work was impeccable. I also appreciated that they did a quick interior clean as well. I won’t hesitate to use them again and recommend to friends. Nice locally owned option.

I am exceedingly satisfied with my experience at Matthews Body Shop. They went above and beyond to repair the collision damage on my vehicle. As a result, my vehicle looks EVEN BETTER than it did BEFORE I got in an accident. My family has gone to Matthews Body Shop for over 15 years because they provide high quality work at good prices with excellent customer service. I highly recommend Matthews Body Shop to everyone in the Raleigh-Durham-Chapel Hill area looking for a trusted auto repair shop that consistently delivers great work. Thank you, Mr. Matthews for making my car beautiful again.

Customer service is horrible. I was told to bring my car in for an estimate. I walked in and waited for about 5 minutes before left. The guy never even looked at me or acknowledged that I was there. Id much rather spend my money where its appreciated.

We decided to give this place a try after reading their reviews, and we are so happy that we did! We had an out of pocket repair to our old car, and they gave us a fair, honest price and did a great job fixing it. The work was done quickly, and I wouldnt hesitate bringing our car back.

Matthews repaired my 2010 Impala, replacing the hood and front bumper. They stuck to their estimate and completed it one day ahead of schedule. Check my before-and-after photo here -- they did a great job.

Dropped my car off with them after an accident. Realized that we left the car seat in the car and that we would need it for the rental. my wife stopped there to see if she could get it. Was very shocked and impressed that they went back there, got the car seat, AND put the car seat in my wifes car as she had our three week old with her. The guy did not have to do this!!

When I talked to this clown he wanted to charge extra to spray my car because I did the bodywork. I would not recommend him to anyone because he is ridiculously priced with no justification. BEWARE PEOPLE!

Estimate from insurance was for 6 days for repair and they completed the work in 2.5. Wonderful office staff to help you through the process of getting your car repaired. I would recommend them to anyone.

Family owned body shop. Good customer service. Great prices. Underrated

Great people who do great work!

Just picked up my car and very happy with the paint job. Allen was a pleasure to work with and stands by the quality of the work coming out of his shop.

Fast and friendly service had a lot of work done on my vehicles outstanding body shop

Working with this shop is a nightmare. I had a Mazda 5 that had a side fender pushed in. They did a great job repairing the cosmetic stuff, but it turned out that the frame needed to be adjusted so that the tires could be properly aligned. They should have done that prior to the car leaving the shop.Some time went by and we went through tires faster than we should, and got new tires at Colony tire. They showed us on the rack where the frame was tweeked and said that they didnt have the equipment to properly align the vehicle.I took the car back to Matthews with my warranty papers, and they said they would not honor the warranty.

My 2016 Honda Accord had damage due to a wreckon the left front bumper and fender. Matthews Body Shoprepaired this to brand new condition. The new owner AllenPope was very helpful and a pleasure to deal with . Thank you!

Excellent service and repair highly recommend

These guys are great!

Okay

Alvis is amazing!! Highly recommended!!