Craig at Napa in Durant was extremely helpful when my car battery died in the McDonalds parking lot as I was passing through on the way to go backpacking in the Ouachita Mountains of Oklahoma. Craig recommended Mud Monster Garage, who promptly showed up and jumped the car so I could drive to Napa. Craig went above and beyond expections to locate a battery since they were out of stock. He replaced the battery and tested the charging system to make sure there were no other issues.Within 30 minutes I went from being stuck in McDonalds parking lot to having a new battery and being back on the road.Hats off to Craig and Napa of Durant! Thank you very much!
Quick and had part we needed.
Salesman named Craig was very knowledgeable and extremely helpful. If all salesmen were like this the world would be a better place !!!
Good place to get hard to find auto parts.
Would of been 5 stars if not for the Bad Customer service.
Good customer service kinda over priced
Called ahead for availability of part. Yes we have it and it will be on the counter waiting for you. I got there and they have no knowledge of the conversation. They see that they took the call. Not one of these employees would acknowledge having talked to us. Pretty poor service. They are pitiful excuse for employees.
Craig got me fixed up!
Sold me the wrong key fob. Should know what parts go with what model car.
I wasnt sure what was wrong but my brake lights wouldnt go off. I had a few ideas but wasnt positive. After seeing me outside the NAPA he started trying to figure out the problem he came outside & helped to figure it out. Had just what I needed. We got it fixed and were back in the road in 10-15 min.
Good service, good people
Great parts store with great staff!! Store is clean and kept organized. If they dont have what you need in store they will order it for you. If you want good help ask for Susie! Shes the best!
The place was clean, the guys were super nice, very quick to help me, younger guy may need to catch up on their online website, didnt realize they gave a discount for picking up in store!
Great service even when the internet was down. Will definitely go back whenever I need anything.
I have always received great service here. Susan and David are great people to deal with and make your experience easy especially me being a women and needing there help.
Had what we needed great service
Always got what you need.
Always quick to help you find whatever you need. Very knowledgeable about all different kinds of vehicles.
Great people that actually know about cars and trucks. They dont rely on the computer to tell them what is wrong.
Very good place to get auto parts . Craig will hook you up .
Very nice people they know what you need to do
Great place for auto info and parts and service
Great Customer Service!! Friendly staff always helping to get you back on the road!!
Mom and Pop exceptional service with great parts availability.
Good auto parts store and good customer service.
Helpful and friendly service
Like going there when Im fixing my car or truck
Napa in Durant is always kind and courteous.
Walked in and no one would wait on me, one was on phone the other 3 were talking to each other
Great prices and friendly faces!
The people are very helpful and friendly
Nice People to do Business with
Friendly helpful people.
Very helpful.
Wouldnt shop for auto parts anywhere else!
Excellent Service.
Great service
Very friendly and helpful
Good people
Nnoo
Excellent service