Wow this place has a ton of great room furniture that is very good quality. No definitely not heirloom quality but hey with the chaos of life its perfectly priced to last several years. And very kind sales people that walk you through purchasing. Great finance options too. Will definitely be going back here in the future!
Emmett Martin was amazing. We described what we wanted and he gave us three solid choices. No pressure just complete stellar service loaded with great technical knowledge of the furniture. We feel like we won the lottery when we walked in and Emmett assisted us. We are long time customers of Rooms To Go for the last 15 years. The higher end products sold there are top notch, the lower end products suited our needs as the kids outgrew their furniture anyway. Rooms to go even warrantied our previous furniture by issuing us a very fair credit to apply to new furniture. We appreciate you Emmett and Rooms To Go!
Our sales person Tabitha was awesome. She was very friendly, knowledgeable, and forthcoming with what to expect with our order. I would definitely request her when I go back for future purchases and you should too. Large showroom with a variety of selections, great prices, no military discount but the sales are great. Other staff we encountered wery helpful and friendly as well.
The large show room was really great. Anita our sells rep was on top of her game, she wasnt pushy and she was very knowledgeable about the furniture and the different lines/styles they carry. We bought the chair and two couches in the photos...of course we bought the ivory colors in each piece. I just let go of a set we bought from rooms to go about 19 years ago. I hope the new set holds up as good as the old set did.
Bob is perfection! He was the first person that I saw as I walked through the doors of the Dunn Rooms to Go. He greeted me and let me know that he was available if I needed him. He was not pushy at all. He let me peruse the showroom at my leisure and gladly helped when I tagged him in with questions. Many fell short in previous attempts (at other area Rooms to Go) to make furniture purchases but not Bob. He was OUTSTANDING!!! PERFECTION! Thanks Bob!
We went to buy a few items today and we were met by Anita who was extremely helpful and gave us ideas to help with our purchases. She was very friendly and not at all pushy. I would definitely go back and see her next time we need something.
Pleasantly surprised with the help we received in the outlet section of this store. Elgin was excellent at his job. He did not hover but was always available and willing with extra effort. Well organized showroom and pretty good deals.
I came to Rooms to Go Furniture in search of a living room set that was in stock. I worked with J.D. the entire time. From when I first walked in he had the biggest smile on his face. Throughout my experience here, I felt like family, not a customer. He has great knowledge on the quality of furniture by piece in the store. He was quick & very intuitive. Great sales man, and a great man overall! He made my experience one I will never forget.
Our sales rep Melissa was fantastic. She greeted us, she encouraged us to look around and told us that she would be available when we were ready. She walked us through the process.We bought a beautiful dining set with chairs. She was very helpful and made sure we got a great deal. Melissa was very sweet and very professional, and we just love her! She did a wonderful job. Thank you so much!
JD delivers true customer service skills. Very knowledgeable and professional and a pleasure to work with. I would highly recommend you ask for JD when you go to Rooms to Go in Dunn, NC. Keep up the great service JD 👍 you are a strong asset to the company.
Went to R2G looking for a mattress. I got more than just a mattress (purple), I got EXCELLENT service from Justin and Kendra. Justin is so down to earth. You feel like your with friends and not just a salesperson. Kendra is just as beautiful a person as her mother. Justin is and always will be my go to salesman. Thanks guys.
Cody was my Sales Associate. He was awesome. He greeted us as we walked in and we told him what we were looking for. He told us to look around and let him know if we needed help. He was very knowledgeable and did not pressure us. This was my fourth room of furniture from Rooms to Go. I have always been pleased and satisfied. Thank you Cody for all your help….
Mr. Emmett Martin is an excellent salesman. He introduced himself and then allowed us to shop without being rushed or feel hounded. He was able to answer all our questions and was very patient. When buying furniture in the future we will definitely go to Rooms To Go and ask for Mr. Martin. We purchased the assemble below
Andre in the main showroom was super helpful and patient! He’s such a funny, professional, lovable and overall great guy! I’m sorry we didn’t end up getting anything from the main floor. Katie in the discounted section was really good too, she might have made a small fortune off of us. Thanks so much everybody!!!
We had a great experience as t this location. Bob was super helpful and knowledgeable about the products. Customer service was great.
Ms.April was so pleasant and helpful in my visit to this store. She answered all the questions that me and mother had about anything without hesitation. This made my visit more fun and enjoyable and less stressful. I will definitely be coming back and I would love to do business with her again. I have referred a lot of my coworkers to this store and to talk to her as well! She was definitely a blessing in my home shopping journey. Thank you Ms. April for everything! Dunn, NC rooms to go
I am a returning customer, even though my first encounter at this location wasn’t the best. This time around, I completely enjoyed my experience with Miss. Anna! She greeted me within 2-3 minutes upon arriving into the store. She was patient with all my questions and concerns. I am very indecisive and she definitely helped me with guiding the purchase. We looked at specific upholstered bedroom sets and rugs. I also mentioned needing a dining table set and she went above and beyond trying to match the colors I currently have in my home, (we even moved the dining chairs into natural lighting to see the exact color of the fabric). She explained thoroughly what the furniture protection plan covers and I added coverage to all my glass pieces. Overall, I am happy with my purchase. Thank you so much Anna! Thank you for personalizing the sale.
I don’t always write reviews, but had such a great experience with Amanda. She was super professional, and not the typical car sales man shark, She has a great personality and was super helpful in getting our custom couch ordered. She was even able to provide us savings on our custom order. I highly recommend you ask for Amanda at this location.
Tabitha was extremely kind, knowledgeable, and patient! We highly recommend her for your next purchase at Rooms to go.
Had a really great experience tonight. Stacy was amazing and did a great job helping us talk through what we wanted / needed. She was not pushy and was fun to work with through it all. If you go, ask for Stacy!!!❤️
I ABSOLUTELY LOVE THE ROOMS TO GO IN DUNN! We drove a hour just to find the perfect bed for us because ours was horrible! Causing so much back pain & sleeping problems! Stacy which is simply splendid, helped us find the perfect one for me and my husband!! She has a amazing personality and went above and beyond for us! Im laying in my new bed now and already feel the difference!! And the customer pick up associates and manager were also a great big help on getting everything pulled because we had 2 disabled ladies!!! AWESOME CUSTOMER SERVICE ALL AROUND!! THANK YOU ALL FOR YOUR HELP AND I WILL RECOMMEND AND KEEP COMING BACK TO YALL FOR SURE!!!!!
Anita was very helpful even though she worked in another department answered all my questions and had solutions....thanks anita
Our sales person Stacy did a fantastic job helping us pick out new patio furniture. Stacy really loves selling. Her furniture knowledge and enthusiasm to assist my wife and I really shined through. My wife and I were driving to our home in Myrtle Beach from a weeks long business trip in Maryland. We saw the large billboard for Rooms To Go EXIT 75 and decided to just give it a quick look.We ended up buying $5,000 worth of patio furniture. Great job Stacy!
April and Justin were very knowledgeable and worked hard to meet my needs. The store was clean and well organized. All staff appeared to have a good attitude. The ladies in the shipping department were pleasant to deal with as well as the dock attendants. Overall a pleasant experience. I will shop this location again.
I conducted business at Rooms to Go, Dunn, NC, was assisted by Salesman Elgin, who offered assistance just when I was feeling exhausted and ready to walk out, He extended a warm welcome and great show of experience. Cashier Diana made me feel valued from entrance to existing by her professional kindness, knowledge, and she is very articulate and effective at controlling her in line customers fairly when the lines curve. I appreciated her command yet professional leadership.
Went in, wasn’t sure exactly what I wanted. Anita helped me with my budget, she was super friendly, took me through the whole process start to finish, and speaks Spanish! Totally recommend!
We visited the I-95 store in Dunn. It was great! Anita met us at the door and listened to our needs. Then she proceeded to guide us thru the showroom to reveal furniture that met those needs. I’m not about to make decisions until I think I’ve seen it all, and Anita rolled with it. She was patient, knowledgeable and fun. In a few hours we had furnished two bedrooms and a living room for a place at the coast. The styles were spot on and all with the help of an Associate that knows her inventory and understands decorating. We’re thrilled!
Our Experience at Rooms to go was really really Great with the help from the salesman Andre Portee. His service began with greeting us at the door and asking what we were looking for and pointing us in the right direction to shop. He wasnt hovering over us but was available whenever we had questions. He was extremely kind, patient, and had our best interest at heart with the purchase we made. He definitely is a true professional. Anyone seeking something from this location, I recommend speaking to Andre.Thanks Andre for all of your help. We truly appreciate you.
Lisa was very helpful and informative while we were looking for our new sofa. She answered all our questions and was very patient when we couldnt decide what we wanted. Im glad she helped me find the perfect soda for us!
My wife and I stopped in today to purchase a new living room set. Our salesperson Lisa was wonderful! She was very helpful and accommodating to our needs and style. She helped us design the perfect new living room we were dreaming of. Can’t say enough about her knowledge, kindness, and professionalism. Looking forward to our new furniture being delivered and setup.
Michelle was so helpful and very knowledgeable of all the inventory. My wife had a great time picking out our furniture for our next home. We will go back in the future and will work with Michelle.
There were a lot to choose from so we were not disappointed at all. Lisa was a joy to work with. She was attentive, knowledgeable and kind. We never felt pressured by her but helped with our needs or questions.
I worked with Alexandria (Ali) and she was very knowledgeable about what we were interested in. She was patient and great to work with. Highly recommend. Ask for her!
Anita was very friendly and knowledgeable about the product we picked. How to care for it, warranty, and made sure we understood everything. She will be my sales lady from here on out
Sales associate Cody was incredibly helpful when I went to rooms to go at this location with my family. We went to add some lovely piece to our home but we also weren’t sure what exactly we wanted. Cody took his time to assist us in getting the perfect items that made our home a little more special.
Emily Farmer is an amazing sales associate. She helped me and my mother find the perfect bed set for my child and a living room set. When I decided to change the color of my sons bed set she amazingly helped me again. This store has a very large selection on all your needs. Definitely worth the drive
Ms. Anita Quiles-Babcock is just a true angel and made our first time experience just amazing. Ms. Anita was extremist welcoming with a huge smile on her face but most likely with an extraordinary patience. I thank you so much Ms. Anita, you was beyond excellent. See you soon again.
Salesman was great..... walked around with us while we were making decisions on numerous items (2 sofas, a loveseat, ottoman, rug, mattress and boxsprings). He was very patient and informative. We found some great deals and financing was super easy. My only complaint was they gave us no help loading it into our trucks!! They literally brought our items to the dock and walked away. At least 4 or 5 men who could have helped. That was a disappointment.
Justin Willis took great care of me and my wife while shopping for a new living room set. He was very knowledgeable and answered all our questions with patience. Hes the best!
This place is big..right off I-95. I came in looking for a recliner. The sales associate Alexandria(ali) helped me look and told me about how to check prices for just a recliner. I am a very big person so I found one that fit me. I did get delivery and extended warranty because I am a big guy. Any how..the purchase was way too easy. Recommend highly.
Stacy greeted me right away when coming into the store with such a kind personality. She was so much fun to talk with and she truly cared about what exactly I was looking for in furniture. She knew just where to take me and she helped so much to find just what I wanted. Thanks so much Stacy. D and I felt like we were family and we so appreciate you. We will definitely be back!
Our sales rep Sam was great! She knew the store well and was able to help us find what we wanted. The store itself is large and has a huge selection. Having a knowledgeable and helpful associate is necessary and Sam knew just how to help.
My wife and I had a great experience.(Jd )our sales guy was awesome. He was very knowledgeable, and helpful! We highly recommend him. He will take good care of you!
Would love to have Tabitha Faulkner as my sales rep again.Before Tabitha came to assist. I had to go to the bath room and regroup because I was not happy with the encounter when I walked in the door as the saleswoman ask if she could assist and then disappeared. Then another sales rep. as I felt a little sarcasm. Was about to just walk away.
Anita, our rep, was awesome. She took time to answer our questions and made recommendations on switching chairs and other furniture to make a put together look. I recommend you seek her out as she is very knowledgeable regarding their products and listens to your needs.
We were greated at the entrance to Rooms To Go by Anita. We explained what we were looking for, she went out of her way to show us at least 7 dining tables. We selected one of the last few she showed us. She was very professional and patient with us and made us feel she had our best interest in mind. Would recommend her to anyone as being the best salesperson RTG has.
Anita was pleasant smelling helpful and knowledgeable. Ill be back
Lori helped me find the perfect pullout bed for my new apartment. She provided great opportunities to look at as much as we wanted in person and provided up to date availability of products both for pick up or delivery. Overall a easy and enjoyable experience!
Osvaldo Isais-Delgado is the best sales person going. Such a great help and does not rush you at all. Answers all your questions and is very courteous. Very pleasant. THE BEST.
Steven H. and Stacy W. Went out of their to deliver maximum satisfaction.They gave me topnotch customer service experience.Great place, great people!
Erika, the sales rep that helped me was extraordinary! She listened to what I said I needed and kept within the budget that I had in mind. I liked that she didnt do any high pressure selling and meeting my satisfaction was her no. 1 priority!
The outlet was amazing. Greensboro Rooms to Go offered the option of pick up there and I was able to get my merchandise earlier than the expected delivery. The only reason I didn’t give 5 stars is because the woman (Celia) in the discount outlet portion of this amazing warehouse was extremely rude and offensive! Her customer service started semi ok but when she found out I wasn’t an authorized user the credit account instead of waiting for me to get put on it she said “why can’t you just pay for it? It can’t possibly cost that much”.
Al at Rooms To Go was by far one of the best people we have been helped by in any industry! We just stopped by to get an idea of what our new house could use and Al was patient, understanding, and knowledgeable in matching exactly what my wife was imagining. So good we walked out with 2 living sets and a kitchen set to finalize the house projects! Thanks Al! Highly recommend you ask for him if you want to get your ideas to become reality!
I went online to order a dining room set and was met with a very courteous associate who made an extra effort to make sure that my order was correct. They took the time to adjust the delivery date and adjust the chair style after my order was placed and had me stay connected until I was satisfied!
I just had the best shopping experience at Rooms to Go in Dunn. This was my first experience in this store and Bob made it easy and enjoyable.I found everything I need and he arranged all deliveries in as timely a fashion as possible. I would highly recommend Bob and this store for all furniture needs.He was courteous, personable, and professional.Lynda Sloan
Tabitha helped us get a new bed set, mattress, and sofa for our new home, and she was great! Great customer service and was super friendly. I’d recommend Rooms To Go for all furnishing needs.
I love the large selection of furniture in this store! I described what I was looking to Samantha Warner and she showed me the bedroom furniture I was looking for. I highly recommend Sams helpfulness and knowledge at Rooms to Go!
Amazing showroom with a nice outlet center attached. We didn’t buy today but when we are ready to make our purchase we will definitely be back to see Amanda Wade. Thanks for all your help!
Came to rooms to go to purchase a loveseat. A bit disappointed that it was not in stock. Cody was very knowledgeable about the purchase and return process and assured us that he would keep in touch if the arrival date changed. Very pleased with the service.
Erika stepped in and answered all my questions just as I was about to check out and got the (cold feet).She took over the sale for me and assured me everything was as it should be and even caught that my previous order had the wrong address and fixed it so there were no future delivery issues. Uh, what a relief 😅 we finally have the bed of our dreams on the way to the house of our dreams! Thank you so much Erika 🏠
Evelyn was so nice and attentive, not pushy at all. I loved our experience, and the fact they deliver to SC is great. Great day trip.
This is Brent SimsWe just purchased a Bed and Mattress from Lisa at your store.She was very helpful and pleasant. She has great customer service and knowledgeable.We truly appreciate her helping us. We feel she got us the best for what we needed.Thanks
Bahati was an amazing sales associate and was able to give me all the things I needed and even helped me navigate the site. When there was an issue they gave me the appropriate resources to fix it and even waited to make sure things went smoothly! This sales associate went above and beyond to ensure I had the best experience and I appreciate it! Thank you!!
We were in Rooms To Go in Dunn for over an hour. The ONLY salesman that spoke to us was Steve in the outlet part of the store. He was extremely helpful and nice. After we found what We wanted, we had to go back to the front of the store where we found Stacy so that she could order the furniture. At least 15 Rooms To Go employees walked past us without asking if we needed help or if anyone was helping us. On one hand, it was extremely wonderful not to be followed around and badgered about what we wanted to purchase, but I have to say that was an absolute first having to track down an employee to be able to spend money. Luckily, Stacy made the rest of the transaction extremely easy and we were on our way.
Our sales associate, Rodney Durham, was outstanding. We went to look at beds for my sister and he listened to what we were looking for and showed us the options available for that criteria. We ended up purchasing the bed from him and then I found a dining set I liked and ended up purchasing that as well. He was knowledgeable, listened, and friendly.
Cody was very professional, was able to accommodate the asks that we had, and was an all around great salesman. He made our experience very painless. Well done Cody!
James in the clearance section is the MAN to go to! SO many items in the back clearance outlet that have very little noticeable damage, for a fraction of the price if bought brand new out front. James walked me through every deal and offer he could throw at me. I left with a beautiful new king bedroom set. He paid attention to small details that the furniture could be fixed or touched up on right there in the store. He provided some of the best customer service I have experienced in a long time. When I walked into Rooms to Go through the front, no one even greeted us. There were several employees standing together talking amongst themselves. We waited patiently for them to finish, but their conversation went on so long that we just went to the back to look around. I was originally planning on purchasing a brand new king size bedroom set from the front. Lucky for James, his customer service was worlds better than the service out front! Thank you James! Everyone could learn something from you!
Atyia was AMAZING!! She helped us reach all our desired goals! We came in thinking we were just getting a couch but she helped us stay in budget and get a mattress as well! We will absolutely be back to work with her and her alone! From start to finish she worked with us helped us get the best deal and when she didn’t know an answer she didn’t stop till she had one! We loved her!
Had a wonderful experience today shopping at Rooms to Go in Dunn. Highly recommend J.D. He was very helpful, informative, and patient. Made a difficult decision easy and enjoyable.
Erika did an outstanding job helping us in our selection of a new living room suit. She went out of her way as we were looking at different sets and she ànswered all of our questions. Very courteous and she never pushed us in to buying. Go see Erika awesome experience!
My wife an I went to the Dunn Superstore today looking for a full size bed with a trundle. First off, the store opens at 10am and we were there at about 10:40am. We could not find anyone in the Kids section of the store. They had one full size bed with trundle on display. We got the manager on duty, Russ, to come help. We asked if this particular bed was the only bed offered in a full size with a twin trundle. He said it was but that his salesperson for the kids area was not scheduled to come in until 11am. Why would you open a store and not have all sections covered?
Justin Willis delivered tremendous customer service. He was very patient and answered all of our questions. 10/10 highly recommend! Thank you!!
Our salesman was Awesome! Thank you, Rodney Durham for really going the extra mile to help.us! We would recommend you to anyone!!
Cody did an excellent job helping us find our furniture today. He worked really hard to ensure we were happy with our purchase!
Had Michelle as my salesperson. She greeted me fast and very friendly and helped us find exactly what we wanted. Great saleswoman! Awesome experience!
Cody did a great job helping me and my mom pick out 3 out of 7 rooms another day with Cody we will have our house furnitured at the store in dunn NC
I can’t say enough about Cody!! Great, easy, fast experience. Super helpful, honest and straightforward. Highly recommend using him for all your furniture needs!!!!
CODY PHILLIPS & HIS MANAGER WERE AMAZING! They made sure that we left with everything that we needed today. We could never thank them enough for going above and beyond!
Cody was a big help. He knew just where to take us and made great recommendations. He was very detailed and made sure we knew exactly what we are getting! Ask for Cody at the Dunn RTG!!!
We had a great experience buying our first set of furniture here. Stacy helped us and was very informative, helpful and patient. She wasn’t pushy at all and let us do our own thing, but was there when we needed her. We will definitely be buying through Stacy at rooms to go in Dunn again!
I highly recommend Rooms to Go in Dunn! Look for Anna when you go. She was incredible to work with and also super helpful and honest. She didn’t make us feel pressured to buy things and gave great opinions about furniture. She’s the best!
If you go to Rooms To Go in Dunn, NC, please ask for Amanda, shes an awesome sales person. She goes above and beyond to help you get the best deals within your budget. Thank you Amanda!
Cody was an exceptional salesman, answered all of our questions and was very professional and helpful. If I ever need more furniture I will definitely look him up. It’s was a pleasure doing business with him.
Anitas has helped me twice, in getting some living room furniture and patio furniture as well. Shes friendly and very courteous. Always greeted me with a smile. I love going to the Dunn, NC location. Excellent service!!!!
Emmett @ Rooms To Go was so helpful. He listened to what we wanted and advised us accordingly. His knowledge of store inventory was great and he was upfront about lead times for the tables we want that are on back order.
I worked with Alpheaus and he is fantastic. Buy from him. Great sales associate.
Anna met us when we arrived and cheerfully helped us find basically everything we were looking for, and we had quite a list.She was knowledgeable and not afraid to ask for help if needed.We had a great experience and plan sometime in the future to return.Kristie & Rick Harrison
Great customer service!! Cody was our sales associate he’s so friendly and professional, explained everything throughly. Highly recommended.
I came into rooms to go June 5th 2021. Looked at a kitchen table set..Al Walker assisted me.. I came back on July5th. Al was assisting another customer at the time.He was super nice and did not want me to wait for a long period of time. Al to Cody Phillips to assist me.. Cody assisted me both guys were very helpful with great service.. I purchased table and chairs with no problem..so, thanks for such great service much appreciated ..
Curtis was very nice he showed us the mattress we wanted to see and we werent 100%about it so he showed us another one in our price range and we loved it. When we went to the counter to pay for it the man behind the counter was also very nice and helpful in setting up a delivery date for us so that my husband would be home when it was delivered.we will definitely return for future purchases
Good sales person, was one of few that was active helping customers while others was sitting down.
Samantha is a fantastic associate. Love her patience with me and my husband while picking out our livingroom. Looking forward to seeing her for our next purchase!
This is an awesome place to buy kids furniture!! Samantha is so helpful and very understanding of what hat we needed for my nephew!!
Stacy at Rooms to Go was amazing! She was very informative about their products as well as patient when I changed my mind multiple times! Stacy was VERY helpful, and she made my experience very positive!! I enjoyed working with her!!
Bahati is the only reason I am giving Dunn Rooms to Go a five stars. She helped me through the entire process and when I was trying to figure out my delivery date she even helped me on her day off. Good job Bahati!!