user
AutoZone Auto Parts
940 Patricia Ave, Dunedin, FL 34698, United States
Appearance
AutoZone Auto Parts
Comments
ca
Review №1

Another awesome AutoZone store! Karyn helped me select the right product for my specific need and even installed it for me. Great customer service and I consider the free installation a substantial savings in frustration alone. Theyre knowledgeable, fairly priced and eager to please!

Me
Review №2

Has a great experience today with the help of Joe G. He was friendly as soon as I walked in. Joe asked what I needed, found it in the computer, then grabbed in from the shelves for me. The service was steller!!!

Vi
Review №3

This store is very organized.The manager Mark was excellent. My 77 Corvette tail lights were misbehaving. He knew exactly how to enhanced the lights.Thank you Mark!!!! Kindest Regards,Victoria in the little Red Corvette.

Do
Review №4

I had bought a replacement auto remote key fob. It turned out that apparently it was a returned item. It didnt work. I went to the Dunedin, FL store where they replaced it with no questions asked. The manager, Kirsten even helped me program the key fob to my car. Outstanding service. All staff were very friendly and interested in my problem. Cant recommend them high enough.Great folks.

Ni
Review №5

A huge thank you to Constance for assisting me with my car battery issue! I am new to the Dunedin area, so I truly appreciate how attentive and knowledgeable she was about what exactly was wrong with my battery. It’s so hard to find amazing customer service and she went above and beyond. I have found my favorite auto part store and will be a customer for life!

St
Review №6

Needed new wipers and Ms. K and Ms. C were helpful and informative, and even installed my purchase at no charge! Great Dunedin hometown auto parts store!

He
Review №7

My engine light came on so I stopped by to see what was wrong. Turns out it was low on coolant and oil. I was really tight on funds... A gentleman by the name of Mark took care of both from his own pocket!! Talk about customer service!! Ill definitely be coming back.

Tr
Review №8

If you care about service, seek out Mark. He’s the ultimate guru in helping you find the right part while saving money. More importantly, he treats his customers with patience and respect. You will walk away with a smile…guaranteed!

Ka
Review №9

I went in to ask about Hyundai Elantra 2009 EPS light. The lady acted like she knew all about it! Sold me break fluid. Turned out everything she said was incorrect! Hyundai Elantra are electric. No place to put break fluid in! When I went back the next day for a return they treated me so rudely I will never step forth in another one again!!!!!!

Vi
Review №10

My favorite Auto Parts store. Very friendly and knowledgeable. Manager was able to get parts for my 1967 ford as well as my daily driver. Very helpful. Always look forward to going there.

Ch
Review №11

Went in ready to buy a new tag holder. Upon inspection the manager Mark realized mine just needed a little tlc…which he gladly provided.Above and beyond! Thank you!!

Br
Review №12

Wow what great service. The team at autozone tested my battery to confirm the problem, and when it was dead swapped it out for me while also giving me some advice on some other issues with the car. Saved me a ton of time. Much appreciated!

Be
Review №13

I went in today and had the most wonderful and helpful person attend me, her name was Constance.. She was totally awesome and professional. I would totally recommend going to this store and getting the help from her.

Di
Review №14

Absolutely fabulous service! Everything I needed wasn’t available but it was found at another store. Once all items were gathered, staff made sure items were installed correctly. My go-to forever!

Mi
Review №15

We went there for the first time today and were very impressed with the service. Emilio was the gentleman waiting on us. He went above and beyond to help us today. Definitely going back if we need anything for our car!

Jo
Review №16

Super experience. We thought we ordered the wrong wiper blades from another store. “Ket” was not only helpful in sorting out our mistake but made sure we had the correct wiper blades and installed them for us.

Mi
Review №17

I stopped by to have an auxiliary battery tested and even though they were not able to do it Emilio was kind enough to google a battery shop locally, call to ask if they had the battery and could test the battery for me. He could of easily just told me no they couldn’t do it, and let me walk away. They will definitely be my go to store for any auto parts or accessories I need in the future. I know I will be getting amazing customer service that doesn’t exist that much in these times. Thank you again to Emilio and Joe as well! (He helped me last week to replace my key fob battery) 😊

Ry
Review №18

CB helped me with my car many times outside of auto zone coming in they all are very welcoming love coming here :))!!

Et
Review №19

There are customers oriented and installed my wiper no cost recommended that place

Re
Review №20

Leaving a review for constance,she helped replace my rear bulbs for my, 2011 hyundai.i have been experiencing issue with my lights.i really appreciate her expertise.showed excellent courtesy.i will not hesitate to return to the Dunedin Auto Zone.

El
Review №21

Thanks for the quick and reliable service and installation Kate & Charles. Appreciate you !!

Pa
Review №22

Emelio is the man. He was so respectful and courteous on the phone when I called. When I got to the store he was even more helpful and pleasant. He went out of his way to help me. He is a asset to the store. Thanks Emelio you have earned my respect.

EV
Review №23

First Off Imma start This rating off by saying Constance & Karyn were very KNOWLEDGEABLE AND EVEN MORE IMPORTANTLY GOD SENT TO HELP ME I BEEN IN A BAD SITUATION AND HAVENT TURNED MY CAR OFF IN 24 HOURS SCARED IT Wont turn back on and they knew exactly what it was and wow that is just nice to know this company has employees like them and in my opinion they should both be running THERE OWN STORE YES YOU HEARD ME THEY BOTH WERE ON POINT LIKE AN ARCHER SO HIGHLY RECOMMEND YOU GO TO DUNEDIN AUTOZONE WHEN YOU HAVE A PROBLEM WITH YOUR WHIP IN THE PINELLAS COUNTY AREA IF YOU N ST PETE I BAHOOVE TO GET THERE TO THEM LMAO YEEE

Je
Review №24

Great store. Very helpful staff.

Ko
Review №25

Emilio G . Was very helpful he went above and beyond to help me out and get the part I needed for my Hyundai Sonata . I love this store everyone here is always so helpful and never rude.

Ju
Review №26

Great service. Chris was a big help

th
Review №27

1st and lastNormally Autozone locations are great, this one i would suggest everyone avoid. I ran in there this after noon 4/18/2021 needing some things and wow. Three employees standing at the counter and when i entered the store I got a what do you want bud as a greeting . I was kinda shocked as it appearded he was somesort of supervisor ( Autozone needs to rethink that persons role in this location. I asked if someone could help me outside and i got a what from the same person .Customer service skills are lacking at this location for sure . I wont come back in the furture I would suggest you go to Nappa or advanced Auto both are a short ride from this Autozone. I was not Impressed and has a business owner needing parts all the time its their loss in many ways .

Ca
Review №28

Needed new battery in a hurry because of the storm. Was in and out in a half hojr

Ka
Review №29

Came in to get a headlight for my Mothers car. Mark and Andrew were very friendly. Mark installed headlight for her. I told him that the seatbelt in my car was stuck and he offered to look at it. He put some lubricant on it and little while later, I was able to get it undone. I will definitely come back when I need something for my car! Great customer service! Thanks guys!

Da
Review №30

Ryan was very helpful and went out of his way to process a return on a part that didnt fit my car

Ma
Review №31

Emilio was very courteous when I phoned and then stopped in the Patricia Avenue, Dunedin, Fl., location for wiper blades for my vehicle - he checked and said yes has them, gave me exact location to stop by to purchase and he installed immediately - very courteous, very efficient ! Five star customer care I received!

Da
Review №32

Very helpful and very professional

Al
Review №33

VERY helpful staff! I went in for a headlight, Mark found the one I needed and installed in my car right away. Also helped me with engine coolant! What a nice guy. I will be back again! Highly recommended

Sa
Review №34

A staff members badge said vaccinated. Isnt that a bit much Autozone?

2G
Review №35

Knowledgeable staff who go beyond just selling the parts. Not reluctant to get hands on to help provide workarounds.

An
Review №36

Just went in for some batteries for my remote. They helped me right Away Great customer service even put the batteries in for me and showed me how to put them into my spare remote. Well go back for my other car needs

Ni
Review №37

Will was so helpful replacing my Jeep battery! It was really stuck in there with multiple bolts.. took some extra time & care which he delivered with no complaint, in a mask. Thanks Will, Ill definitely be back!

Je
Review №38

I just want to express my sincere Thanks to Mark and Emilio, at the Auto-Zone in Dunedin, FL. Their kindness and service was above and beyond.I highly recommend this location with these great employees. My New battery and Cabin AC filter are working great!!

Gu
Review №39

Excellent customer service!....

De
Review №40

Stopped in to get a new bulb for my tail light. I was pleased to find a woman working behind the counter. Kay was very knowledgeable and helpful. She found what I needed and even installed it for me. Turned out there were 3 women working. Kudos Auto Zone for breaking that barrier!

Da
Review №41

Always get the right parts !

Me
Review №42

Amazing service and so friendly! Thank you!

My
Review №43

Emilio as so helpful when I needed new windshield wiper blades and a sunshade. He made sure I got blades that would fit my car and installed them for me. He was polite, friendly, considerate and a genuinely nice guy. Id go back to him for anything for my car!

Am
Review №44

Mark was so helpful and went out of his way for us! This store is the best! Thank you for great customer service.

To
Review №45

Had to get a new batter yesterday and was incredibly impressed by the store Manager, Keratin (hope I spelled that right!). She was very knowledgable and went out of her way to be friendly. She went out in the heat and tested my battery and then replaced it all while maintaining a great attitude and personality. Weve had great service at this location every time weve gone by.

Ro
Review №46

Emilio was fantastic when it came to my needs and thanks to mark when it came to replacing my battery in know time at all these are two men God sent

St
Review №47

Emilio was amazing this is the only auto store I will come too always great service never have had a problem and if you do they will make sure that by the time you leave the store your issue is resolved

Ja
Review №48

Employees were nice. Stiff was eat to found and decent prices

Mi
Review №49

Everyone’s super nice and helpful here, they even changed my wiper blades for me!

No
Review №50

We had Will Maldonado sell us and come out and change our battery this morning. He was courteous, prompt, helpful and polite. We thought very highly of his professionalism and customer service.

Jo
Review №51

Fantastic store manager (Keratin) and staff! Very helpful and friendly, took care of my battery in minutes!

Sa
Review №52

Emilio is the man. i was having real issues finding the right muffler and he made the process easy, breezy smooth. thank you for caring about your customers and taking the time to help a guy make the right purchase.

Te
Review №53

Last week I bought a set of Gabriel shocks, once installed a bushing was dislodged from the eyelet. I returned to Autozone to request a new one. The store manager (Keratin) was friendly & helpful with my issue. New part is on the way, great customer service & staff!!

Ki
Review №54

Ms. K at the Dunedin Auto Zone is a ROCK STAR! She was very helpful, knowledgeable, and courteous. Personality plus! Great experience!

Ro
Review №55

So helpful! Been going there for years.

CC
Review №56

Sales Manager was very helpful.

De
Review №57

My battery went dead, of all times during this pandemic! I called several places, they said it was too complicated due to the type of car I have. I called AutoZone, Kay was wonderful, she said BRING IT OVER! Got there, SHE POPPED IT IN IN A FLASH! SHE HAS MY BUSINESS FOR LIFE & EVERYONE I REFER. THANK YOU KAY! Shes a KEEPER😁

Jo
Review №58

Keratin was tremendously helpful with a warranty replacement. She gave 1000% towards investigating our issue and remedying the situation. Great employee!!

Ri
Review №59

Not happy, I made a return (with the receipt) and AutoZone wouldnt put the money back on my card or give me cash, they put the money on a giftcard. Ill use the giftcard but thatll be my last AutoZone visit.

Jo
Review №60

Very friendly, & knowledgeable staff. Definitely one of the better AutoZone locations Ive visited.

Do
Review №61

This is a great store. Very helpful, professional and friendly. Best one around.

Ch
Review №62

Great service great prices cant ask for more than that.

Co
Review №63

I cannot thank Tyler enough at this location. He put my new battery in for me and when the connector was stuck he took his time and fixed it. Very kind staff and extremely helpful. For a 25 y/o female who knows nothing about cars both staff members where so helpful. Will come here again no question.

Ri
Review №64

They are always helpful with my auto parts needs

An
Review №65

Keratin and C were fantastic.....!!!!!!

En
Review №66

I had a big issue when returning the loaner tools. Not all three tool charges were credited back on my CC because of a small mix up but, Keratin the store manager went above and beyond to do her research and spend time outside of work to make it right. She was in contact with me throughout the whole process and even contacted me personally to make sure she made it right. All my money was returned and it was all because of Keratin. Thank you for being there throughout this all process. God bless you.

Fr
Review №67

Wow! Just received exceptional service from a young man named Christian he literally went above and beyond to help me with my vehicle. I came in not knowing to much about mechanics he made me feel as if no question I asked was dumb lol, he came out to my car and was able to help me find the problem I have never been to any parts store with service like this! Great job Auto zone and thank you so much Christian!

J
Review №68

Very honest and considerate. Im a woman and my truck broke down just before I pulled into the spot and right away one of the workers ran over and pushed the truck and also tried to jump it but it wouldnt start so they gave me 2 cards for different mechanics and let me keep the truck there for a few days. Very nice. Never tried to sell me anything.

Al
Review №69

Was helped by brother Emilio and he was awesome...courteous, helpful, and everyone there had a great attitude!!! Thank you

An
Review №70

Helen was extremely rude as she poorly explained a 10% uber driver discount that is no longer valid. Normally the staff is great. Is the discount she took away from me ($3.24) really worth a 1 star and a unhappy customer? Helen thinks so.

bi
Review №71

Mark was very helpful with transmission additives, he even put some in my car for me so I could drive it and get it to start shifting.

Do
Review №72

The store was very busy for our visit, so we had a bit of a wait. Elsie was very friendly and professional and got us taken care of. Thanks so much!

Ro
Review №73

Needed windshield wipers. Young lady looked up what I needed. She even installed them. Quick, fast, friendly service. Recommend highly.

Mi
Review №74

This is my go to parts store for Dunedin. There are fancier ones but I like this one. I have purchased multiple car batteries here and they honor their warranties.

Da
Review №75

Learn how to operate your computer system. I was just there wanted to buy two things with cash. No one knew how to operate the register. I and i end up walking out. Give these guys some training.

Mi
Review №76

Great guys who will go out of their way to help you and get you on the road fast. Im an uber driver and have stopped in twice and received outstanding assistance from staff. Convenient to park in front of of storeToo

Ge
Review №77

Bad battery we were loaned tools and changed our battery.

Ca
Review №78

Very friendly service. Had in stock what I needed. Very clean and organized store.

Ha
Review №79

Joe was great carried the water pump out and even loaded up my knee scooter.

ac
Review №80

Very helpful let me borrow tools so I could fix my daughters car thank you

Pa
Review №81

Very helpful, they replaced a tail light on my car.

An
Review №82

Employees should know about cars not just how to work a cash register. And if you sell someone something, make sure all the parts are there. Dont let the customer find out after your closed and they have to work in the morning. 🖕

Ja
Review №83

Always helpful and safe for a single woman. Free diagnoses has always been convenient and beneficial for me.

Ro
Review №84

I like to shop local anyway, and these folks are walking distance to my office. They are always friendly, helpful and knowledgeable. Highly recommended.

Br
Review №85

Love the staff here.

Li
Review №86

They always have everything I need and the staff are very friendly and helpful

Th
Review №87

Some of the people that work here have no clue of what you need or what you are talking about!!! I went in looking for raceing oil, i did not see it so i asked an employee and he said they did not sell it, so i had to look for something else that was by the oil and i looked over at the oil and what did i see!! 50 weight oil aka raceing oil it even said it on the jug !!! Thats not the only thing!!

Da
Review №88

They are very helpful and also help install certain things for you

Pa
Review №89

Keratin was upbeat, knowledgeable and kind.

LU
Review №90

They have all one needs. They help with easy tasks. No garage service.

ke
Review №91

Went to this location for purchase. Staff didn’t know how to input my Reward number. Elsee the manager had poor attitude and didn’t really want to help. Told me to call the number on back of my card. Not a good way to treat your customer. With mounting competition around you your company needs to do better to suit your customers needs. Thank you.

Mi
Review №92

Helpful friendly staff.

Ma
Review №93

Helped me with a battery situation..Thanks so much, yall are the best!

Mr
Review №94

Adam is great! I went in there just to buy tire caps for my scooter and he wouldve gave the shirt off his back to help me. Excellent customer service! Ive been to a million autozones.. Never had bad service but never such outstanding service like this! They should make training videos after this guy lol

fr
Review №95

My experience at this store was a very nice one the employees were very kind and were very knowledgeable to my question that I had because I myself am not too knowledgeable about cars too much. elsie(I hope I spelled her name right) was a big help and she made my experience in the store very enjoyable great staff

S
Review №96

Ok here we go... I am a female who know nothing really about a/cs...but the air started blowing hot air my heart dropped. I googled the problem then off I went to Autozone Dunedin. Elsa greeted me and I told her what I was looking for and she took me to the cans of refrigerants Elsa was very knowledgeable and I made my choice. I put my foot in my mouth when I asked Curt to come show me where the a/c stuff went...I apologized to Elsa and stated I didnt mean to say that sounding like she didnt know what she was doing. Elsa was nice and said its ok hes gonna have to ask me anyway....Guess what? He did...lol. If you need any help with auto parts go see Elsa and Curt they are the best! My air is very very cold again because they were able to educate me and I was able to do it myself!!! I saved money from auto shops taking advantage of me. I will try another small auto fix going to Autozone Dunedin to see Elsa and Curt. Thanks

Ja
Review №97

Had the tubing that I needed. Easy in and out

Ma
Review №98

Been using AutoZone in different states and Ive always received good service and Ive always been helped with putting in light bulbs for turn signals and Im very grateful for the help! Actually I watch and they did the replacing of the bulbs.

Sa
Review №99

They dont have experienced

Ir
Review №100

The employees there always are helpful and will put wiper blades on ir do a battery check with a smile

Information
14 Photos
100 Comments
4.5 Rating
  • Address:940 Patricia Ave, Dunedin, FL 34698, United States
  • Site:https://autozone.com/locations/fl/dunedin/940-patricia-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2466&y_source=1_MjQ3MTcyMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 727-738-8922
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations