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Firestone Complete Auto Care
901 W Walnut Ave, Duncan, OK 73533, United States
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Firestone Complete Auto Care

Comments
Ch
Review №1

When ro have brake fliud change $pout it was not change out . And 88.17 dollers later i still get to do it myself like i should have done in the first place So if you live duncan Oklahoma find somebody a litte more honest .

Ta
Review №2

The men there are friendly and respectful. They explain everything to me. I do recommend them.

Di
Review №3

Did not go there. Just passed by. WOW!!

Da
Review №4

This used to be a great place for vehicle service and maintenance. My family has used this Firestone for years. We bought a set of tires for my sons truck less than a year ago, one of them had to be replaced and instead of honoring the warranty on the tires, they sold my 80 year old mother a new tire for the truck. They are blaming us for the wear. Terrible business practice and very predatory to do this to an older woman. We will never go back and I will be sure and let as many people as I know to BEWARE. Also, I’d like to leave them negative stars but that’s not an option, lol.

Ed
Review №5

Always good service and very knowledgeable

Gr
Review №6

Very busy, courteous and good service

Ta
Review №7

I was making a delivery out of town in Duncan, my tire was going flat very quickly and it was almost closing time. The employees there were extremely helpful and had a new tire on and on my way in less than 20 min. I wasnt even late for my delivery. Great service! Thanks

Am
Review №8

I can have my vehicles serviced at the VW and Audi dealerships cheaper than here, by a long shot, with better service. We went here out of desperation for an oil change because we were in a time crunch and then we were hurt with a bill double the price we have ever paid at any dealership. Couldnt believe it.

De
Review №9

Great service, friendly staff. Found the issue with our car quickly and had it up and running within a couple of hours.

Ro
Review №10

A bit slower than expected

Ta
Review №11

Brought my sons truck in and was told they would not honor the warranty due to vehicle wear, even though I have a statement from the dealership saying that the claim they were making was false. They also replaced my wife’s brakes incorrectly, leaving her vehicle with a loud squeal every time she brakes. STAY AWAY

Na
Review №12

Great service and very friendly staff. Really appreciate the honesty and true customer service!

Mi
Review №13

Quick oil changes

Ro
Review №14

Always read the fine print..... Ask for details before you sign up for credit asked to do auto draft the lady on the phone said they could do that for me and a month later my credit score is all jacked up and Im behind on payments after their worker said they would draft it automatically

Ch
Review №15

They were precise and honest with me. Didnt try to sell me something I didnt need. Very knowledgeable about the job at hand. Thank you Roger for keeping me in the know and thanks John for doing the fine work.

La
Review №16

Great service!!

Re
Review №17

Purchased new tires from this place, but the rating is for not paying attention to work being done, after an alignment bolts were loose, loud metal sound. Took it to a different Firestone in Okc were they got the problem fixed and got it aligned again .

Do
Review №18

Good service

Ka
Review №19

They were getting ready to order the wrong oil, I had to correct them. A few minutes to receive the oil, took an hour. They took off my under carriage shield to access the oil filter and change the oil, put the under carriage shield back on after changing the oil filter...and had to take it back off...they FORGOT to change the oil...2 hour bad experience. Never again.

Bo
Review №20

Great auto service

Wi
Review №21

Great service. Technician knew right away the problem. Im impressed.

De
Review №22

Super friendly. Very fast. Have bought full sets of tires for 2 vehicles here.

Ba
Review №23

Good service. But just make sure they have your tires in stock before going.

Je
Review №24

Great service

Li
Review №25

We bought new tires on 30 April and started having problems 2 wks later. We made an appointment to have tires check for faulty sensors. We had the tires checked 4 times before the nail was discovered. We called the store manager and his concerns and professionalism put us back on the road.

Ma
Review №26

The building is nice . They left a footprint of grease in my driver floor carpet when changing my oil then told me I needed wipers when I just got new ones 2 months before. Removed my security key out of the switch when told not to do so and I gave my spare keys to them. Nice waiting area . When stating I wasnt getting tires at that time it was an attitude like ok Im to busy to talk to you and walked off.. so other then that its got low cost oil change at least..

Ji
Review №27

Wonderful service. Very kind and knowledgeable. Comfortable waiting area.

An
Review №28

They were very nice and got my car taken care of in a timely manner. And very affordable.

Pa
Review №29

Enjoyed the visit everyone was very courteous things were done very quickly great job thank you very much

La
Review №30

My tires have a warranty so Firestone fixes my flats for free. The flat was fixed, but it took 3.5 hours... Id rather pay to have our fixed in an hour or less than to spend half a day in a lobby with my two kids.

Mi
Review №31

Couldnt find proper tire sizes for cadillac and quoted wrong size when he researched for 2007. Had 17 s on rear instead of 19s

Ro
Review №32

Service was great. To bad I had to sit and watch fox news for 45 minutes.

Ch
Review №33

Good price great service

Je
Review №34

Yes they have free inspections, but when I took my vehicle in to get the brakes checked and fixed, my water pump and coolant lines were malfunctioning.

Ma
Review №35

Quick good reliable service

Ho
Review №36

As always they tried to oversell saying we had stuff wrong that when taken elsewhere nothing was wrong

Me
Review №37

Very good customer service

Je
Review №38

Great service.

ca
Review №39

Good service but high prizes

Ja
Review №40

Quick in and out for a change

Sa
Review №41

Slow but helpful.

Ro
Review №42

Great place for car care

Fg
Review №43

Great people to work with you

Gl
Review №44

Great service and fast service

da
Review №45

Charged almost 25 dollars for slow leak in a small tire the tire had a tack in it I think I got ripped off

ca
Review №46

I can no longer recommend this place.

Am
Review №47

Really expensive.

Ro
Review №48

Great staff

Information
6 Photos
48 Comments
4.1 Rating
  • Address:901 W Walnut Ave, Duncan, OK 73533, United States
  • Site:https://local.firestonecompleteautocare.com/oklahoma/duncan/901-w-walnut-ave/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps
  • Phone:+1 580-701-2702
Categories
  • Brake shop
  • Tire shop
  • Car battery store
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:8AM–2PM
  • Saturday:Closed
  • Sunday:7:30AM–6PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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