Theyve got a nice new building & pretty much anything youre going to need whether its a repair or a gearhead special. Even on the off chance they havent got what youre looking for there will be no hesitation to be sure you know where to go and find it
The employees have good customer service. They do what they can to help you get the parts and service you need.
Called for information on some stuff for my vehicle. Colton and the sales manager Juan were very polite and helpful. Go see them! They will get you taken care of.
Both of my batteries in my family’s cars were shot and the employees were very friendly, considerate, and helpful in checking my battery levels and replacing it in the frozen tundra.
Always helpful and friendly. Its our first choice for our parts. Brian, Bill, and the rest of the guys are great.
Brian and Bill went above and beyond to help me with a situation. They have my repeat business without a doubt. Thanks so much!! You guys are what’s right with the world
I have little knowledge on vehicle repair. I went in and a clerk assisted me and gave me info on some headlight issues I’ve been dealing with. He came out and looked at them and guided me to the products that works best/most popular/budget options/extra parts, everything. He even let me know about the free services they provide that I had no clue about, such as installing headlight bulbs. I wish I had gotten his name!
Awesome clean store.
When i walk in all the people my age run off and leave me with this super young guy who probably knows more than anyone else there about whats going on. Really great service from the young dude.
Excellent service. Prompt and efficient.
Friendly workers and good place to get w.e you need for your vehicle
They have a great selection of parts and are always very helpful.
My daughter and I went to Auto Zone this weekend and the 2 gentlemen working have excellent customer service skills. They followed social distancing while still being able to help us. I wish I remembered their names, but it was Sunday May 25th around closing. Thanks for the help guys!!!
Great place to find affordable car parts and service
Quick in and out. Very friendly staff. Had just what I needed and didnt try to up sale the higher end items.
AutoZone always seems to have what I want. They offer a military discount and the gentleman who work there are awesome. They are knowledgeable they are familiar with their products and they are helpful when you have a question. They also have several free services that are outstanding especially for the young lady that doesnt know anything about her car. They can be trusted.
Took old part in to see if they mached they did but what I needed was sold as a separate piece for additional 15$.Sales assistant said that was ok and ordered what I needed.
Employees are very helpful. I had to order the part I was looking for, they had it in the next day.
Fast, friendly service. Ordered a part and it came exactly when they said it would, costing exactly what they said it would.They called when it arrived, and from walking in the front door to walking out with the part was less than five minutes. Great service.
Got the belt I needed
AutoZone has parts for your car. Have a check engine light on? You can take it to AutoZone and they will scan it for free and let you know what is wrong with it, I really enjoy that service a lot. They help me get the right parts that I need when I repair my vehicle which makes my life a lot simpler. Thank you to the people at Autozone!
I good place too shop for parts
AutoZone has great prices and good deals most of the time. I love the fact that AutoZone loves the military and veterans! The crew at the Dubuque AutoZone are a nice bunch and go out of their way to help each customer.
Finally found a helpful auto place and the guy was really nice and not condescending. This is the one on JFK wont go back to the other one
Fast friendly service. had every thing I needed.
They are so helpful! I needed a new signal light bulb. Not only did they have them, but the salesman was nice enough to take the time and put it in for me. Thus, making my car street legal again!
Great service and always helpful! Tim was very polite and changed my headlight for me. There should be a way to add a tip for the great service that is always provided!
They lied about having a very common battery in stock to try to up sell me. Just go to wal mart, the service isnt great, but their prices are better and they dont lie to you.
Today was my first time at AutoZone. I am not car-savvy, but I was greeted by the utmost educated and kindhearted employee, Timothy. He was extremely helpful with getting me the product I needed and explaining each and every detail The manager, I believe his name was William, was an absolute joy to work with as well. The employees at the Dubuque AutoZone truly know how to treat their customers right. Youve gained a lifelong customer.
Store manager, Brian, went out of way for myself and daughter and saved us money and a great amount of time. Thank you! Will be back.
AutoZone is second-in-line only to NAPA. That being said they are not a bad discount Auto parts chain, I just wish these stores had more competent employees, and not just any ol cashier.
They treated my fiance like she was stupid until she proved them wrong. They quoted me the wrong price over the phone. Prices are better at advanced auto and the staff at advanced auto are more knowledgeable.
Not my usual store. Ran low on oil and they helped me find what I needed .
Great people. Excellent store manager. Very knowelable. Highly recommend.
Parts good auto part knowledge is not a requirement for employees apparently though.
Every time I have gone in the Staff is more than willing to help out and get me what I need. They are all friendly and professional. This is now the only place I buy parts.
They could sell me a battery but couldnt install it due to having incompetent employees. By not being able to install it they voided their own warranty. Will never shop here again.
Went out and had a brake light replaced. Very helpful, Brian did a great job.
Awesome customer service. Very knowledgeable. Thank you Auto Zone
Clean, well lit store. Knowledgeable employees. Large inventory.
Friendly and quick service!! Replaced headlight with a smile
Worked with the store manager Brian and I am truly impressed with the customer service from Brian and the entire store, truly a heartfelt thank you!!! Our daughter goes to school in Dubuque, IA and got a call her car broke down. They referred us to a mechanic in town, Midas, which the referral alone turned out to be a blessing but Brian and the team at Autozone went above and beyond delivering parts to the shop my daughters car was at as we live in a different state. I am truly grateful to Brian and the members at Autozone working with me over the phone to get my daughter the right parts and getting them to the shop so we could get her car fixed. It isnt easy trying to arrange and get this all done over the phone, but Brian and his team made it so it was seamless.
I love it. The staff treat you like family, and are extremely knowledgeable.
Helpful, polite, willing to go out of their way for a customer. I will be back.
Super friendly and great service. Knowledgeable people working there.
I bought antifreeze and the rep was quick at cashing out the purchase.
Very courteous!
Great experience! Answered all my questions and helped me find needed parts. Staff were friendly.
They are really helpful and polite. Very knowledgeable.
Very helpful friendly staff had me in and out the door and back on the road and no time place was very clean and well organized. They also had multiple choices in stock for the item I needed.
Newly built store, super clean and easy to find what I needed
Good service inventiey limited on foreign parts though
The attendants were really helpful. Did a free diagnostic and explained how I can make adjustments.
Love it because my dad works at one
Great pricing and helpful staff. If they dont have it in stock they get the part fast.
Management goes above and beyond to assist you.
Staff is very friendly and so helpful
Great customer service
Always take care of a guy!!
Helpful and offer good advice
Good service, helpful employees
I went over for a air filter and the guy set me right up. Even lent me a screw driver since the filter box didnt have latches.
Just what I needed
GREAT Business!!! VERY Helpful!!
Great fast knowledgeable
Fast and helpful assistance
Okay.
Great service, very understanding
Kyle helped install my battery.Thanks Kyle.
Very helpful staff
Had the part and showed me how to install it.
The best
Best price
Not a lot of variety.
Very helpful
Its a brand new store
Great place
Jennifer is always helpful! She has great knowledge of the cars and products they sell. Its great to see a female in a power position. I look for her whenever I go in the store.
Ehhhh
I already have a lot of time buying parts for my cars and always had a good price